Intercounty Saffron Walden reviews

★★★★★ 5/5

Google

Siarah Rana of Intercounty Saffron Walden successfully negotiated a rent review with great sensitivity and to the satisfaction of all those involved.

Quita · 12 September 2026

★★★★★ 5/5

Trustpilot

We have had dealings with many…

We have had dealings with many different Estate Agent in the last few yearsand Intercounty is by far the best. Joe Baggs, who we had the most dealings with was friendly and very helpful always answering our questions quickly and efficiently. The manager Helen was equally as lovely. The whole experience of moving was made easier because of them so thank you.

Keri · 30 June 2018

★★★★★ 5/5

Trustpilot

Can highly recommend Intercounty

Thank you to all the staff at Intercounty with helping us with the sale of our house. Jack Hills is utterly professional and kept me sane during the process and Doug Whybrow kept us updated so well that we barely spoke to our solicitor as he did most of the chasing and hard work for us. Thank you, you were amazing.

Nicki · 30 December 2018

★★★★★ 5/5

Trustpilot

I own two properties which are managed…

I own two properties which are managed by Intercounty and I would very much like to praise the efficiency and professionalism of Kat Keats. We email each other at regular intervals about issues that may arise concerning the properties , and if there are any glitches she manages them with good humour, sagacity and competency. Thank you Sarah B

SARAH · 18 November 2019

★★★★★ 5/5

Google

We are both tenants and property buyers with Intercounty and we highly recommend them. Sharon, Alex, Rosie, Adam, Julie and the entire team are a pleasure to deal with. They always get back to us quickly with recommendations for service providers or solicitors as well as are being flexible when we need any changes to appointments or viewings. They also stay on top of us and make sure that conveyancing process moves forward. Having experience as tenants with them, we would also recommend Intercounty as property managers. They make our lives easier and save us money thanks to the way they conduct their business and deal with customers. Good job Intercounty and thank you to the entire Team.

Land · 16 April 2025

★★★★★ 5/5

Google

Had to get to Saffron Walden for 8am from London, but due to a person on the line, what should have been an easy journey, turned into a nightmare. Eventually got to Saffron Walden and called Eloise. She very kindly, picked me up, took me to the flat, then took me to Audley End station. I am beyond grateful to Eloise for her kindness, generosity of spirit and expertise. She’s a treasure and a most welcome addition to the lettings team at the Saffron Walden branch.

Lyndon · 16 April 2025

★★★★★ 5/5

Google

"This is the first time I have rented through Intercounty Saffron Walden, and I must say that everything went very smoothly. Recently, we experienced an issue with the washing machine, and the timing couldn't have been worse, as it happened towards the end of the year when things are typically slower. However, Jo handled the situation exceptionally well. They were prompt in their response and ensured that the issue, including the necessary emergency plumbing work, was resolved efficiently. Thank you so much, Jo, and best wishes for the new year.

Ambika · 16 April 2025

★★★★★ 5/5

Trustpilot

Very professional

Me and my partner were looking for our new place to rent and I must say all the team in Bishop’s Stortford was absolutely fantastic helping us through all the process. A special thanks to Harry he is been so professional and patience with us, booking lots of viewings and helping us finding exactly what we were looking for.

Carolina · 11 July 2019

★★★★★ 5/5

Google

Blake was fantastic throughout our letting process. He gave us suggestions on how to better our chances with applications as we have a small dog. He went above and beyond, suggesting a property that wasn't listed yet and fought our corner with the landlord which ultimately landed us the tenancy. I would say that Intercounty is the best estate agent I've ever dealt with.

Robin · 30 September 2023

★★★★★ 5/5

Trustpilot

Couldn't fault our experience with…

Couldn't fault our experience with Intercounty, especially Rebecca at our Chelmsford branch, communication was excellent and everything during our rental process was explained step by step.When we actually collected our keys we were given a welcome to your new home box from Intercounty which included some lovely treats ! What a lovely touch!

Christine · 1 May 2021

★★★★★ 5/5

Google

I worked on a very difficult chain with Charlotte at Saffron Walden. She was always extremely helpful, very knowledgeable, and very professional, she worked extremely hard to get this sale through and certainly went above and beyond. I wouldn't hesitate to recommend Charlotte, and I really hope we work together again.PositiveProfessionalism

Jennie · 26 August 2021

★★★★★ 5/5

Trustpilot

Joyous Jac!

Joyous Jac! Intercounty have been nothing but fantastic throughout my entire rental process. Jac has been outstanding, and is a credit to the company! She was polite and friendly, and nothing was ever too much hassle for her. She was extremely quick to reply to emails, and made any amendments without fuss. She was just wonderful to liaise with and I didn't feel any pressure or 'like a nuisance' emailing her all the time, like some people would make you feel.She has been an absolute pleasure to deal with, and always had the answers to my questions, which was extremely reassuring.The whole rental process was quick to sort out, and relatively painless. All documents were done online (including identity checks and proof of earnings) which made my life so much easier, and DocuSign was even mobile friendly, meaning it could be done quickly and easily, which was a bonus! Everything was sent via email so I could safely file anything away, and amendments were also updated and re-signed where needed, literally in the space of an hour, Jac was so 'on it'! I cannot recommend them enough, especially compared to the other estate agents in Saffron Walden, intercounty definitely come out on top!!

Georgie · 16 February 2022

★★★★★ 3/5

Trustpilot

Intercounty are part of the same group as Premier Property Lawyers

We sold a property with Intercounty. The service from Intercounty would have been fine except they recommended a connected company firm of solicitors called Premier Property Lawyers to the buyers. Premier Property Lawyers were inefficient in particular suffering from a lack of coordination and frequently loosing correspondence. To avoid a repeat of this stress we are unlikely to use Intercounty again.

Nigel · 4 May 2017

★★★★★ 5/5

Trustpilot

Friendly and professional

Really pleasant, professional and friendly experience from start to finish with added value for money. Dealing with Doug was great as he was very knowledgeable, on the ball and kept in touch with updates all the time. I wouldn't hesitate to use them again and recommend them to others.Stephen Benge

Stephen · 10 September 2021

★★★★★ 5/5

Google

Not very often you get to work with ppl who are exceptional at their profession. With the current state of uncertainty within the housing market, the increasing mortgage rates, losing out on my first house choice, a difficult seller at the second house choice, I nearly pulled out of selling my home and wait for things to settle back down. Luckily, I spotted a gorgeous cottage in the same village of choice listed by Intercounty I got in touch and the manager, Andrew arranged immediate viewing and my offer was accepted. An easy transaction, excellent communication, no delay or chasing, great customer service, nothing is too much, I was reassured at all times and I can’t recommend Intercounty enough! Thank you, for providing an excellent client experience in these stressful times. We love our new home, it’s a match made in heaven ❤️

Dalida · 26 August 2023

★★★★★ 5/5

Google

We recently bought through Intercounty. Having viewed several properties over the course of a year, with various Saffron Walden estate agents we found Andrew and Jordan to be the most professional, approachable, and pleasant to deal with. Clearly very knowledgeable about the local property market, I had a feeling from the outset that we would find our ideal home through Intercounty. From the very start of the offer process, through to completion, Andrew replied promptly, liaising with the sellers, taking much of the stress out of the process. We would definitely recommend and use Intercounty should we choose to sell in the future.

Sue · 26 August 2023

★★★★★ 5/5

Google

I was looking for an investment in Saffron Walden and I come across Intercounty estate agents. First I spoke on the phone with Olivia She was so kind and charming, she managed to find two properties for me to view the same day. Then I met Sharon And I have to say only the best She was kind, charming and so friendly She give us informations about the area, the house’s we viewed. I have only the best to say about Olivia and Sharon Can’t wait to meet the rest of the team I’m sure they are all fantastic!! Highly recommend calling them for your needs!

Armanto · 26 August 2023

★★★★★ 5/5

Trustpilot

Saffron Walden Office - highly recommend.

Saffron Walden Office.What a fantastic team at Intercounty Saffron Walden. As a buyer I cannot praise them enough, Charlotte has been amazing, she has kept in regular contact with us and has being a great support through some very tricky conveyancing times. I highly recommend them. 5 star service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Joanna · 13 October 2020

★★★★★ 5/5

Google

Andrew Kershaw is highly professional, effective, efficient, knows his market, and is all the things you hope an estate agent will be - and has just achieved a sale price £40,000 higher than expected for me. I thoroughly recommend him and his team.

Joanna · 26 August 2022

★★★★★ 5/5

Trustpilot

Brilliant service

Brilliant service. Catherine has been so helpful and really friendly, as were Jack and Josh on the phone. I have been kept updated on how things were progressing and my tenancy was sorted within a couple of days after viewing the property.Would highly recommend Intercounty, very efficient and very friendly, and could not be happier with the service I received.

Sandra · 19 September 2017

★★★★★ 5/5

Trustpilot

Super service.

We recently exchanged on a property in Thaxted through Intercounty at Saffron walden. Throughout the whole, sometimes stressful process, they assisted us in a calm and professional manner. Charlotte was especially good, chasing, advising, and communicating very well from start to finish. we would definitely recommend them.Trevor and Janice Goodey

Trevor · 19 July 2021

★★★★★ 5/5

Google

Amazing service after searching high and low for a new property to let, they helped us secure one before it even went on the market, Blake, Sam and Eloise are all amazing and so responsive.

Lucy · 9 August 2025

★★★★★ 5/5

Google

We rented through Intercounty for 8 years and can’t fault them. Our property manager Olivia was brilliant and always prompt and professional when dealing with any of our queries.

Nathan · 16 April 2025

★★★★★ 5/5

Trustpilot

So helpful in this stressful time

Helen gave very good advice helping me with the sale of my property and Doug was extremely helpful once we had sold. He was always ready to assist and couldn’t do enough. His cheerful manner made the stressful wait to exchange and completion so much easier to deal with in these weird times.

Heather · 9 October 2020