Intercounty Saffron Walden reviews

★★★★★ 5/5

Trustpilot

Great service throughout the process of...

Great service throughout the process of selling my house. Very professional from the outset and did good job of marketing our property. Viewings were very well managed with prompt and clear feedback. When a couple of things went awry during the sale (not Intercounty's fault) they were very proactive in helping us to sort everything out.

Steve · 18 September 2019

★★★★★ 1/5

Trustpilot

It’s a trap

Intercounty has been acting as a property agent and management company for the property I am renting in Hertfordshire . I would like to urge any potential tenant about the quality of property management services they provide . For almost one month and a half they cannot manage our shower to be fixed . Then house has got numerous issues including rats that have damaged our belongings as well as black mould on the windows . The company does not take any of those issues seriously and put tenants into unbearable living conditions failing to manage their contractors who are not qualified , rude and go into your house whenever they want without taking their shoes off . When you sign a rental agreement through Intercounty you are trapped - they will not help you do not take any responsibility , blame all on you and threaten you with breach of contract if you do not pay the rent even though they rent the house in i habitual dangerous condition (black mould and rats ) Stay away and refuse to sign if Intercounty is managing the property if you do not want to live with rats mould and a Broken shower for almost two months .

Elvira · 18 July 2023

★★★★★ 5/5

Trustpilot

Brandon was brilliant :)

Wish we could have gone with them from the off, rather than wasting time with other agents in the area....Brandan was absolutely fantastic and always helped to keep our mind at rest while we stressed and panicked! The only downside is the conveyancers they are associated with, however intercounty themselves were superb 😊

Fiona · 29 July 2020

★★★★★ 4/5

Trustpilot

Doug was fantastic

Doug was fantastic, he was the one person we were able to rely on to give us information and find out answers for us. He has such a happy cheery personality that it was a pleasure working with him and was a welcome change to our solicitors who never sounded happy to talk with us.

Lucy · 25 October 2019

★★★★★ 5/5

Google

I helped my poorly mum sell her house via Intercounty. They honestly could not have helped us enough. Despite a tricky solicitor the team, especially Peter, in my opinion went above and beyond to help us. Attentive, phoned back, did what they say they would, all with a pleasant and professional demeanour. Rare these days for me to experience that sort of service so was so very appreciative of it. Thanks all at Intercounty, keep up the excellent work.PositiveResponsiveness, Quality, Professionalism

Rebecca · 26 August 2021

★★★★★ 5/5

Trustpilot

Dedicated staffs and professional service

Right from day one, the intercounty staffs at Bishops Stortford are very dedicated and professional. I would like to thank Megan, Jake and Ellen Stone. Special thanks goes to Doug Whybrow for his excellent after sales services. I am glad that I have choosen Intercounty Estate Agent for my house sales. I would definately recommand to everyone.

Rinzin · 6 August 2018

★★★★★ 5/5

Trustpilot

Very stressful and complicated house …

Very stressful and complicated house move that's taken 7 months! Experience was made easier by both Lois and Matt who not only gave helpful advice, kept the whole chain up to date but provided a huge amount of support. We got there in the end and move on Friday and I could not have asked for better service.

Mr · 6 September 2017

★★★★★ 5/5

Trustpilot

Top Service from a Top Agency and Agent

The service provided by Intercounty, in particular Andrew Kershaw, undoubtedly added value. The valuation was accurate and the agent's knowledge and experience in the local market ensured a number of off-market viewings and a sale within 2 weeks of listing. Andrew was crucial in negotiating and communicating between all parties involved. I would happily recommend Andrew and Intercounty.

Simon · 14 June 2017

★★★★★ 5/5

Google

Olivia Taroni has been our property manager for a little while now and she is always helpful and communicative, resolving issues and answering questions quickly and helpfully.

Sam · 16 April 2025

★★★★★ 5/5

Trustpilot

Great Service!

A massive thank you to Jack for helping us with the purchase of our first home! Jack was very helpful and present throughout the whole process and always happy to go the extra mile even after completion. We had constant support and updates. We would also like to thank Ellen for her time with us!

Federica · 19 December 2018

★★★★★ 5/5

Trustpilot

A pleasure buying land from this estate…

A pleasure buying land from this estate agent. Andy is a wonderful guy who gives more than 100%. Has kept me up to date every step of the way. He is friendly, polite and professional, I would not think twice on recommending him. Looking forward to using them again should the opportunity arrive.

Phil · 29 November 2019

★★★★★ 5/5

Google

We are very grateful to Blake and his colleagues at Intercounty - Sam and Eloise - for all the help and support that they've given us in securing our new rental. We've faced some challenges over the last few weeks because of unexpected delays in selling our house, but they've always been positive, communicative, and professional. Our rental property is fabulous, and we are so pleased with the service that we've had from Intercounty.

Nigel · 16 April 2025

★★★★★ 5/5

Google

I would say that the team at Saffron Walden branch of Intercounty have been very accommodating, especially given our non-standard background. Oliver West was particularly helpful in working with the Landlord to finalize our rental. Thanks you.PositiveResponsiveness, Quality, Professionalism

Dawei · 26 August 2022

★★★★★ 5/5

Trustpilot

Excellent, Professional Estate Agents who go above and beyond to help

Andy Barrell was absolutely fantastic. I can honestly say that he is the best Estate Agent that I have ever dealt with. Nothing was too much trouble and he was very open and honest.I would highly recommend Intercounty Estate Agents to anyone. If I could give more than 5 stars on the rating I would!

Miss · 29 May 2018

★★★★★ 5/5

Google

Thanks you for all the support we have recived from Claire. We was unlucky with the solicitor but Claire was on the case at the all time!

Darginte · 26 August 2023

★★★★★ 5/5

Trustpilot

Recommended

Very good management company who I have used for many years. They have always matched up suitable tenants to my property and the Property Management staff (particularly Kat Keats) look after any ongoing issues in a friendly but also professional way. I would have no hesitation in recommending Intercounty as a management company for landlords.

Alison · 20 October 2017

★★★★★ 5/5

Google

I am grateful to Intercounty Saffron Walden team for finding us a home when we first moved to the UK. And a special thanks to Joanne for always being so helpful and responsive with all our issues and questions from the beginning till the end of our tenancy. We were lucky to have her as our manager.

Jee · 30 September 2023

★★★★★ 5/5

Trustpilot

I recently had the experience of…letting out my property

I recently had the experience of letting out my property via intercounty. Lisa was brilliant and the communication was really good enabling a seamless and efficient rental process with tenants lined up and in place the day the property was marketed. I’d highly recommend their services

Nikki · 15 April 2021

★★★★★ 5/5

Trustpilot

We would highly recommend Intercounty as your Estate Agent!

We would highly recommend Intercounty as your Estate Agent!Emma & Jordan at the Saffron Walden Branch were professional and proactive and persevered through the process.We really felt, with their sound advice, they were putting our needs first; it was much appreciated, thank you!

Stephanie · 5 November 2021

★★★★★ 5/5

Trustpilot

Excellent from start to finish

I had a fantastic experience when purchasing my first ever property from Intercounty. The guys in Braintree kept me informed at all times on how the purchase was progressing from start to finish. I didn’t really experience any frustrations with these guys. I highly recommend them. Thanks again to Dominic, Nic, James & Simon!

Hab · 22 November 2017

★★★★★ 5/5

Google

We have been renting our flat to tenants using Intercounty for the past year. We live overseas so we needed a letting agent whom we could trust and who was reliable. I must say that we are extremely impressed with the whole Intercounty letting service and communication has been excellent. I would like to say that Kathryn is our lettings manager and we have totally confidence in her. She keeps in regular contact with us and is always ready and prompt at sorting out any issues. Thank you!

Nicole · 26 August 2020

★★★★★ 4/5

Google

I find Intercounty to be a very helpful friendly local Estate and would recommend them to friends.

Angie · 12 August 2026

★★★★★ 5/5

Trustpilot

A huge thank you to all the staff…

A huge thank you to all the staff involved at Intercounty with the sale of our house. It was a very professional, friendly service from start to finish. Doug kept us up to date throughout the process, liaising with our buyers and solicitors, ensuring that everything went as smoothly as possible 😀

Dee · 26 October 2018

★★★★★ 1/5

Yell

They look out for the landlord, but renting tenants are presumed liars.

We rented Orchard Cottage in Ickleton. Intercounty were the letting agency. Set-up was ok; they took their cut for doing little, we moved in. Toward moving out date it came to light our necessary follow-up comments to the check-in inventory had never been filed! E-mails replied with 'we cannot comment' fob-offs. Biggest gripe; Intercounty filed paperwork to return our initial £1800 deposit, but done minus 27% for 'alleged' rent arrears. Fact is, we had evidence to prove we were not in arrears, but Intercounty were not interested & accepted the landlords lies. So we were stuck in a 100 day wait for the remaining 27% of our deposit to be returned, which it was after an independent inquiry found we were not in arrears. Yet with with just an inkling of common sense & briefest amount of time to look at our evidence, Intercounty could've saved all parties the time & hassle of that procedure. But let's face it, the only side they're currently making money from is the landlord, David Human.

MarkW-1930 · 14 July 2020