Trusted Agent profile · Saffron Walden

Intercounty Saffron Walden reviews

4.7

★★★★★ Excellent

955 reviews across 3 platforms

57 High Street, Saffron Walden, CB10 1AA

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Intercounty's office in Saffron Walden, at 57 High Street, is rated 4.7 out of 5 across 955 reviews on three platforms, including 268 Google reviews rated 4.9.

Google logo

4.9 / 5

268

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

686

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.

5/5

Google

We dealt with Natasha and jacquitta for our move in. Responses to questions and requests we had were exceptionally quick and very helpful nothing was too much of an issue. Thanks again for an excellent service.

Taylor · 26 August 2022

Agent replied · 25 August 2024

Great feedback - I will be sure to pass on your kind comments

5/5

Google

I have recently rented a property with Intercounty. Jac is extremely professional and helpful, and responded to my emails very promptly. Jo, who is now managing the property has also been fantastic, and has promptly sorted any issues. Very happy- highly recommended!PositiveResponsiveness, Professionalism

N · 26 August 2021

Agent replied · 25 August 2024

That's really great to hear - thanks so much for the review

5/5

Trustpilot

A huge thank you to Jack and the team…

A huge thank you to Jack and the team for their help with my recent purchase. The process became rather lengthy and stressful but Jack was helpful, understanding, reaponsive and thoroughly professional throughout. He has a real talent for understanding people and their needs. I would highly recommend Intercounty's services.

Lisa · 4 September 2019

Agent replied · 13 June 2024

Thank you for your review Lisa. Its really great to hear your positive feedback about Jack. Congratulations on your new home.

5/5

Google

We dealt with Olivia Burnham during our purchase of dream home in perfect location - Olivia could not have supported us more efficiently or kindly - just the right balance of professionalism and remembering that this is still someone’s home and not just bricks and mortar. I cannot recommend her and Intercounty more highly.

Rowy · 29 October 2023

5/5

Trustpilot

Intercounty lettings

Harry Stylianou was amazing from start to finish in renting my house. The team was quite proactive, professional and responsive throughout the process and we would definitely recommend appointing them as sales agents to family and friends. Thanks Harry, thanks Intercounty Lettings.

AHMET · 5 October 2021

Agent replied · 13 June 2024

Thank you for your 5 star review Ahmet! It's lovely to hear that Harry was able to help, we will certainly pass on your review to him.

5/5

Google

I would highly recommend Kerry when selling your home. She got us lots of viewings and was always on hand for advice.

Emma · 16 April 2025

5/5

Google

Not very often you get to work with ppl who are exceptional at their profession. With the current state of uncertainty within the housing market, the increasing mortgage rates, losing out on my first house choice, a difficult seller at the second house choice, I nearly pulled out of selling my home and wait for things to settle back down. Luckily, I spotted a gorgeous cottage in the same village of choice listed by Intercounty I got in touch and the manager, Andrew arranged immediate viewing and my offer was accepted. An easy transaction, excellent communication, no delay or chasing, great customer service, nothing is too much, I was reassured at all times and I can’t recommend Intercounty enough! Thank you, for providing an excellent client experience in these stressful times. We love our new home, it’s a match made in heaven ❤️

Dee · 28 December 2022

Agent replied · 27 December 2024

What a great review - thank you so much

5/5

Trustpilot

Fantastic from start to finish

Fantastic from start to finish, from the minor detail such as where the electric meter is to the finer detail such as daily updates on pretty much everything. Marion Pearson the Senior Sales Negotiator was key to all of our discussions, Marion deserves to be recognised for all her efforts.

Michael · 11 December 2017

Agent replied · 13 June 2024

Thank you Michael for your 5 star review.

5/5

Google

I went through Intercounty for my first house and I’ve been incredibly happy with the service and help I recieved with my property. Jade with the intercounty team has been absolutely amazing and is the main reason I have been able to move into my first home. I have tried different estate agents in the area and intercounty has by far been the most helpful. I would recommend intercounty 100%.

Matthew · 26 August 2023

Agent replied · 25 August 2024

Thank you for the kind feedback Matthew. We hope you settle in to your new home nicely.

5/5

Google

Intercounty Saffron Walden, amazing! Thank you to everyone, particularly Andrew and Tom. You all are so very professional and helpful. We were constantly updated during the whole process of the sale of my mothers house. Your perseverance paid off in the end. Thank you so very much, we are so grateful.Catherine, Andrew and Anne.

Catherine · 26 August 2023

5/5

Trustpilot

We bought our house through the Bishops Stortford branch…

We bought our house through the Intercounty Bishops Stortford branch. We were very pleased with the support and communication we received from James Nunn throughout the process, for our house on Wilson Close. We are delighted with the house. Thank you James.

Lucy · 18 February 2021

Agent replied · 13 June 2024

Thank you for your great feedback Lucy and it's lovely to hear that James gave you such fantastic service. We will certainly pass on your thanks.

5/5

Trustpilot

We had a very pleasant viewing…

We had a very pleasant viewing yesterday with Abi from Intercounty in Saffron Walden. Abi was professional and knowledgeable and allowed us to take our time with the viewing. Not the right property for us but it was a good experience worth noting.

Ben · 20 November 2020

Agent replied · 13 June 2024

Thank you Ben for your review. Its lovely to hear such positive feedback about your viewing with Abi.

5/5

Google

The team are very helpful. Thank you Camilla, Jacquitta and Jodie. With their support, we have settled well especially from overseas

Wai · 26 August 2023

Agent replied · 25 August 2024

Really pleased to hear that - hope all works out well in your new home

5/5

Google

While organising a charity event for our local pre-school, we realised last minute that our signage had been lost from last year.I reached out to the team at Inter County, who organised 15 staked boards we could attach signage to in just 2 days, helping us out massively. I have worked with the team before on house valuations, and they are responsive, professional and thorough. The fact that they have gone above and beyond here as well is the icing on the cake. Would definitely recommend!PositiveResponsiveness

Robert · 26 August 2022

Agent replied · 25 August 2024

Thanks Robert - only too pleased that we were able to help out. Hope your event is a great success!!

5/5

Google

I have recently moved to the area for work and needed some guidance on location, pricing etc. I would like to call out the whole team as they have all supported me one way or another They treated me well which isnt always the case when buying as estate agents may consider their job is to look after the interests of the vendor. Their approach is win - win for both vendor and buyer, which is why I wanted to share this review.

Julie · 26 August 2022

Agent replied · 25 August 2024

Thank you Julie - reviews like this are so appreciated. Glad we were able to help

5/5

Google

Intercounty were absolutely fantastic to work with, in particular Ollie, Jodie and Joanne . Always responsive, helpful and on the ball. I would definitely use them again in the future!PositiveResponsiveness, Quality, Professionalism

Klaudia · 26 August 2022

Agent replied · 25 August 2024

Thanks for the feedback Klaudia, we really do appreciate it and will certainly pass your thanks onto the team in Saffron Walden

5/5

Google

Intercounty have recently sold my my rental property that they have managed for the last two years. The rental side was handled superbly by Jo, meaning i didnt really have to think or deal with any faults or repairs that cropped up. Issues that did crop up were handled professionally and speedily by the team. The sale side was similarly professionally handled by Andrew and Jordan. Firstly in finding a buyer and secondly in handling all conveyancing queries proficiently, including taking time out to visit the rental property to check out and solve the buyers requests. Clear, professional communications all around. I would recommend to family and friends.

Laura · 26 August 2022

Agent replied · 25 August 2024

Thank you so much Laura - sounds like a great team effort all round!!

5/5

Google

Excellent seamless end-to-end service and dedication by Andrew Kershaw and the Intercounty Team selling our property. Highly professional advisory by Andrew from the onset in every aspect of the housing market, he was a great listener, straight forward with us and attentive to detail who kept true to his word. We were constantly kept appraised on progress and Andrew always promptly followed up to calls and texts as did the Intercounty team. Great customer service, thanks to the Intercounty team from making the move so much easier. Highly recommended.

Mario · 26 August 2022

Agent replied · 25 August 2024

This will be very much appreciated by Andrew - thank you so much

5/5

Google

Probably the best estate agents we've used for any of our moves. Blake was great at helping us find our home and working out any issues with the landlord, and Jade has been an amazing help on moving day, going above and beyond. Would highly recommend to anyone for 5* service.

Sarah · 30 September 2023

5/5

Trustpilot

Thank you very much

I would like to say a massive thank you to Joe at Intercounty's Saffron Walden branch. He has been so supportive and understanding of my rental situation. He is a credit to the company and has been so kind and helpful with finding me a new home.

Emma · 18 November 2018

Agent replied · 13 June 2024

Thank you Emma for your review. It is lovely to hear Joe was understanding and supportive.

5/5

Trustpilot

We felt fully supported, updated and Informed!

Brandon has made what could have been a really stressful experience go as well and as smoothly as he could. After the disappointment of our first house falling through, he helped us find another one really quickly. He’s supported us throughout the process, keeping us updated and informed all the way and offered all the hand holding we needed! He was always on the end of the phone when we needed him.He provided a really personal service to us and hope he is still around to deal with when we come to sell! Thanks Brandon!

Fredericka · 13 February 2018

5/5

Google

Eloise was great and really helpful with viewings and information on properties. All staff were happy to help.

Billy · 16 April 2025

5/5

Google

Jac and the team have been super helpful with the move and very accomodating with all our questions. Would thoroughly recommend the saffron Walden branch.PositiveResponsiveness, Quality, Professionalism, Value

Edd · 28 December 2022

Agent replied · 27 December 2024

Very good of you to review and so glad you would recommend the team. I will be certain to pass on your kind words to them.

5/5

Trustpilot

Can’t recommend inter county more - fab !!!

Can’t recommend inter county more !! Highly recommended- just purchased my house with them and they are so helpful and I know I was annoying ! Nothing was too much !! Fab staff !! Thank you so much Jenny Ben and Archie and Tom 👍🏻👍🏻👍🏻

Julie · 23 October 2019

Agent replied · 13 June 2024

Thank you for you review Julie. Such great comments to hear regarding our Dunmow team. Congratulations on your new home.

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