5/5
Great service. Sarah and Callum is were very friendly and helpful through the whole process.
Agent replied · 7 July 2023
Thank you for taking the time to leave a 5* review for us. We appreciate it and our team will be thrilled.
Trusted Agent profile · Saffron Walden
★★★★★
165 reviews across 1 platform
8 Hill Street, Saffron Walden, CB10 1JD
Cheffins Residential's office in Saffron Walden, at 8 Hill Street, is rated 4.9 out of 5 across 165 reviews on 1 platform, including 165 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Cheffins Residential won in 2026.
The Trusted Agent 2026 results for Cheffins Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.
5/5
Great service. Sarah and Callum is were very friendly and helpful through the whole process.
Thank you for taking the time to leave a 5* review for us. We appreciate it and our team will be thrilled.
5/5
From our very first enquiry regarding a property for rent we were looked after every step of the way in a friendly, professional manner by Sarah Facey. She kept us informed every step of the way, and went above and beyond in terms of the property information she was able to provide for us. A first class service that I would not hesitate to recommend.
Thank you for your 5* review for our lettings team in Saffron Walden.
5/5
Overall a good value and professional service was provided. The after sales support from Shannen O’Connor was prompt and it felt like she cared about the needs of both seller and vendor.PositiveProfessionalism, Value
Thank you for leaving this review. We will pass this on to Shannen.
5/5
Cheffins were amazing, even though they were acting on behalf of the seller the team were extremely helpful and understanding helping us to understand the process, help get things across the line. Resure us that it would get completed. Sarah G was a truly wonderful person really helpful and a real genuinely nice person. If we ever need to sell in the future then we will use this estate agent.
Thank you for your 5* review. Always happy to help!
5/5
I love Cheffins. The landlords they represent have the most amazing properties that are very simple to fall in live with. We haven't yet managed to land a place with Cheffins, mainly due to an issue with our guarantor's details not being sent by a third party despite much chasing. While my heart was broken by this, I can't fault Cheffins at all. I've been mainly speaking with Charlotte Mines, and she is fantastic. She's really been working hard for us. Whether or not her efforts are fruitless remains to be seen, but I've been so grateful for the help she's offered as well as the advice, her responsiveness, and her humanity. Any tenant or landlord should be over the moon for how hard she likely works for them.PositiveResponsiveness, Professionalism
Thank you so much for this terrific review for Charlotte. We will pass this on to her. Fingers crossed that you find a suitable property.
5/5
Having to go through the difficult process of moving my mother from the North East to Saffron Walden, it has been made much easier to deal with the purchase with Cheffins’s assistance. In particular, Judith, Sandra and Max have all been extremely helpful and kind, especially during the inevitable hiccups - most of which were in the North East rather than related to the purchase here in Saffron Walden.
Thank you for your 5* review. We hope everything goes smoothly for your Mum in her new home.
4/5
Prompt service from both agents I got in touch with - especially Judith and Sandra. Good communication throughout the process.
Thank you for leaving a review. We appreciate the feedback.
5/5
Fantastic Estate Agents. Kayleigh and the team are extremely helpful and ensure a streamlined and efficient process. I highly recommend using Cheffins Saffron Walden for any rentals or any other business!
Thank you for your 5* review.
5/5
Best in town. As a landlord I always use Ben and his team for letting my properties. I would highly recommend them. Efficient and reliable...always with good advise.
Thank you very much for your 5* review. We will pass this back to Ben and the team in Saffron Walden.
5/5
Our experience with Laura and the team has been great. The communication and efficiency made the whole process easy and enjoyable.PositiveResponsiveness, Professionalism
Thank you for leaving a 5* review for our Lettings team in Saffron Walden. We appreciate you taking the time to do this for us.
5/5
My fiance and I just bought our first house through Cheffins. Shannen was very helpful, supportive and professional throughout. Would recommend!PositiveResponsiveness, Professionalism
Thank you for your 5* review. We hope you're settling into your new home.
5/5
Cheffins have recently handled the sale of two new build properties for us. Throughout their service as been extremely professional and we have been very impressed with their handling of everything. Max and Judith have been superb with prompt responses and action throughout and excellent feedback when appropriate. We would have no hesitation in recommending them or using them again.
Thank you for the 5* review and for the glowing recommendation for our team in Saffron Walden.
5/5
I have used Cheffins a few times for commercial lettings and also for home sales/purchase's. The staff are very knowledgeable and helpful, I would recommend them highly.
Thank you for leaving a 5* review for our team in Saffron Walden.
5/5
Great service, Bruce and his team kept us informed all along the way and all went through in a straight forward manner - many thanks
Thank you for your review. We will pass this on to Bruce and the team in Saffron Walden.
5/5
Sarah throughout the whole process of viewing and securing our new property was phenomenal. Entirely professional, diligent and personable, she has been brilliant. She is a credit to Cheffins and would 100% use them again thanks to her.
Thank you so much for your 5* review for Sarah in our Saffron Walden team. We really appreciate you taking the time to do this.
5/5
We have had multiple dealings with Cheffins, both as tenants and landlords and can wholeheartedly recommend their services. The rental team (Sarah and Laura in particular!) were pragmatic, down-to-earth, and maintained excellent communication. Thanks again :)
Thank you for your 5* review for our Lettings team in Saffron Walden.
5/5
Fast, efficient and friendly, Ben and his team ensure that my tenants are looked after and my life is made easy.
Thank you for your 5* review. Ben and the team really appreciate your feedback.
5/5
Everyone I had contact with were very professional, very helpful and if I had a question they responded immediately. The valuation was spot on and the brochure produced was excellent. I can recommend Cheffins safe in the knowledge that everyone will get the same service and attention to detail as I receivedPositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for the 5* review and the recommendation. We really appreciate you taking the time to do this for our team in Saffron Walden.
5/5
My wife and I have been very impressed with the highly professional service offered by Cheffins relating to the sale of our house. We were kept in touch with progress at every stage and our questions were answered quickly and clearly.
Thank you very much for your feedback and the 5* review.
5/5
My girlfriend and I were very happy with the service we received from Cheffins as we secured our first home. The process was smooth, uncomplicated and efficient. I would like to praise in particular the work of Sandra Gibbs who provided dedicated, friendly and consistent assistance to us.
Thank you for your 5* rating and your review. We really appreciate you taking the time to do this for us. We wish you all the best in your new home.
4/5
I found the team at Cheffins highly professional and resilient. They offer advice based on their expertise and taking into account your own personal situation and need. Judith and Sandra have been particularly support and helpful throughout the process. I would highly recommend them when selling your property
Thank you for leaving a review for our team and for the feedback. Best of luck in your new home.
5/5
We have both bought a house and sold a house via Cheffins (Saffron Walden) and had a fantastic experience on both sides. We would thoroughly recommend Cheffins as an estate agent to anyone looking to buy or sell a house. The staff are attentive and provide a great service.
Thank you for taking the time to leave a 5* review. Good luck in your new home.
5/5
Very happy with cheffins and I will always use them. Helpful staff and who worked hard to get the sale and purchase over the line. Thank you.
Thank you for taking the time to leave a 5* review for our Saffron Walden sales team. We appreciate the feedback.
5/5
As a long term renter I’ve had to deal with plenty of bad landlords and inconsiderate and rude agents. I’ve found renting through Cheffins to be a pleasure. Professional, respectful and quick to respond to issues. Ben in particular has been great to deal with, always great communication. It’s a shame to see him go
Thank you for your 5* review. We will pass this on to Ben and the team in Saffron Walden.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cheffins Residential's Saffron Walden office has 165 reviews across 1 platform: 165 on Google.
Cheffins Residential Saffron Walden is rated 4.9 out of 5 across all 165 reviews, and 4.9 out of 5 on Google from 165 reviews.
Yes. In The Trusted Agent 2026 awards: Cheffins Residential, Saffron Walden won Trusted Agent; Cheffins Residential, Newmarket won Trusted Agent.
Cheffins Residential Saffron Walden, 8 Hill Street, Saffron Walden, CB10 1JD.