Trusted Agent profile · Saffron Walden

Cheffins Residential Saffron Walden reviews

★★★★★ Excellent

165 reviews across 1 platform

8 Hill Street, Saffron Walden, CB10 1JD

Cheffins Residential's office in Saffron Walden, at 8 Hill Street, is rated 4.9 out of 5 across 165 reviews on 1 platform, including 165 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Cheffins Residential won in 2026.

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4.9 / 5

165

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Cheffins Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.

5/5

Google

Thank you Sarah and the Lettings Team. Sarah held it all together from the beginning to the end. We are now in our lovely new home. Ian & Debbie

Ian · 18 October 2024

Agent replied · 23 October 2024

Thank you for leaving a 5* review for our team in Cambridge.

5/5

Google

This was our first experience of dealing with Cheffins as our agent. We would definitely recommend this company and in particular its representative Max Cutsforth. Max was on hand every step of the way through the purchase of our new home - always responding quickly to our phone calls and emails. A very professional service.

Pamela · 9 March 2023

Agent replied · 7 July 2023

Thank you for leaving a 5* review. We will pass this on to Max in our Saffron Walden office.

5/5

Google

The service I’ve received from Laura at Cheffins has been excellent. I needed to move urgently from my last property ( not in this area) and Laura was amazing at pushing it through quickly and chasing up when needed and communicating with me throughout resulting in my home move happening smoothly within 2 weeks of viewing the property and whilst lockdown 2.0 started. Thank you so much Laura.

Allison · 7 July 2021

Agent replied · 7 July 2023

Thank you for your review of our service and for mentioning Laura, we will pass on your feedback. We hope you settle into your new home.

5/5

Google

We've recently sold our 4 bedroom semi detached house through Cheffins. The service they provided was great. Bruce was very knowledgable and had a clear strategy to sell the house and get the best price, David kept us well informed during the negotiations and Sandra made sure the sale completed smoothly. Great team and would definitely recommend when selling or buying!

Oliver · 7 July 2022

Agent replied · 7 July 2023

Thank you for your 5* review and for your public recommendation. We really appreciate the feedback.

5/5

Google

I had a shared ownership property that didnt sell when listed solely through the housing association's website. Within a few weeks with Cheffins after they listed the property I had a buyer. The move dragged on for three months beyond what was expected which included challenges such as language barriers from my buyers. Rhia especially was a star. Glad I appointed them.

James · 14 April 2025

Agent replied · 10 December 2024

Thank you very much for this 5* review for Rhia and our team in Saffron Walden.

5/5

Google

I highly recommend working with Cheffins. They communicated really well and always kept me updated, even during difficult moments. Special thanks to Ria, who consistently provided updates and followed up with all parties involved.

Ali · 20 June 2024

Agent replied · 25 August 2024

Thank you so much for your 5* review for our team in Saffron Walden. We appreciate the feedback.

5/5

Google

I was very pleased that Cheffins kept us up to date regularly. They also contacted me when the house we bought came back on after it fell through. Great communication. We dealt with Sandra who was always friendly and approachable and kept us up to date. Thank you do much

Nicky · 7 June 2023

Agent replied · 7 July 2023

Thank you for your 5* review.

5/5

Google

We bought a house through Cheffins after viewing many of their properties. Everyone we dealt with was very warm, friendly and very knowledgeable about the properties. They were also extremely accommodating with times since we were moving from Hampshire. Shannen was our main point of contact for the purchase and was absolutely wonderful. Now know who I will sell with if/when that day comes - hopefully not soon!

John · 7 July 2020

Agent replied · 7 July 2023

Thank you for your review and comments. We're so glad that we were able to help you.

5/5

Google

This was the first time that I’d sold a house, and the team at Cheffins were so helpful in guiding me through the process. I wouldn’t hesitate to recommend them.

Paul · 25 December 2025

Agent replied · 15 January 2026

Thank you very much for taking the time to leave a 5* review for our team in Saffron Walden.

5/5

Google

Great service and communication throughout. There were a few issues along the way with my sale but nothing was too much trouble for Max and Sandra. They both stayed in constant contact with me and helped the process run as smoothly as possible. Highly recommend Saffron Walden Cheffins.

Joe · 9 December 2022

Agent replied · 7 July 2023

Thank you very much for your 5* review. We really appreciate the feedback and will pass this on to our team in Saffron Walden.

5/5

Google

We recently bought a house through Cheffins and cannot speak highly enough about the teams professionalism and helpfulness throughout the process. Big thank you to David, Judith and Rhia especially for all their support throughout our first buy.

Morven · 27 September 2023

Agent replied · 18 October 2023

Thank you for your 5* review for our team in Saffron Walden. We wish you all the best in your new home.

5/5

Google

We found the whole experience very professional from valuation to the sale Unfortunately we couldn’t proceed with the sale for other reasons. Special thanks to Judith and David who went the extra mile to help sell our property. Bruce you should be proud of your team and we would hesitate to recommend Cheffins Saffron Walden .PositiveResponsiveness, Professionalism

Ricky · 26 August 2021

Agent replied · 7 July 2023

Thank you very much for your 5* review and for your feedback on the team in Saffron Walden. We will make sure we let Bruce know!

5/5

Google

Cheffins Saffron Walden helped us so much in selling our house. Max and David were both so helpful, professional and honest. We appreciated their input very much. Sandra helped us to ensure the sale was as smooth as possible. We would thoroughly recommend them and would not hesitate to use again.

Jessica · 7 July 2022

Agent replied · 7 July 2023

Thank you for the 5* review and the recommendation. Good luck in your new home.

5/5

Google

I recently found myself in a position where I had to rent somewhere quite quickly and The Cheffins letting team were super quick at helping me do so without any complications. Special mention to Sarah Facey who was my main contact.

Glenn · 7 June 2023

Agent replied · 7 July 2023

Thank you for your 5* review for Sarah in our team. We appreciate you taking the time to do this.

5/5

Google

Callum has been such a great help over the last couple of weeks; firstly with me locking myself out and secondly with a super speedy resolution of a plumbing issue! Thanks, Callum

Christopher · 27 September 2023

Agent replied · 18 October 2023

Thank you for taking the time to leave this 5* review for Callum in our Saffron Walden team. We really appreciate it.

5/5

Google

I had a brilliant experience using Cheffins in Saffron Walden to help find a new place to rent. A very knowledgable team who were all so helpful and easy to contact. The responses to all my questions were answered promptly. Sarah in particular was excellent, she made viewing different properties so easy and the whole process was so relaxed, there was no pressure when viewing and she really makes you feel welcome. All in all, a great experience using Cheffins and I would highly recommend to anyone.

Billy · 18 September 2023

Agent replied · 18 October 2023

Thank you so much for your 5* review for our lettings team in Saffron Walden. We wish you all the best in your new home.

5/5

Google

Laura and Sarah were so helpful & friendly in every interaction I had with them. Thank you!

Caroline · 20 July 2024

Agent replied · 25 August 2024

Thank you very much for your 5* review. We appreciate the feedback.

5/5

Google

Excellent agent with lovely staff. Such a professional service.

J · 11 April 2026

Agent replied · 14 April 2026

Thank you for leaving a 5* review.

5/5

Google

A smooth and thorough service from start to finish. The team at Saffron Walden were ready to contact and not over-bearing with their contact. They actually paid attention to the small details that made the whole process soo much easier and less stressful.

Sarah · 10 September 2022

Agent replied · 7 July 2023

Thank you for your 5* review, it's so good to receive great feedback like this.

5/5

Google

Cheffins, especially our personal genie, Sarah, have been absolutely outstanding in catering to our needs. We have repatriated from abroad which has made the whole process 10 times more complicated with timings, contracts and financial affairs. The patience and understanding we have received was beyond helpful and took a lot of strain off what is a very burdensome time. We would like to thank them whole heatedly for helping us find and move into our dream home. I hope we don't have to move again, but if we do, we have your number.

Baldrick · 19 August 2023

Agent replied · 18 October 2023

Thank you for taking the time to leave a 5* review for our Saffron Walden office and for mentioning Sarah Facey.

5/5

Google

From the initial contact all the way through to Completion of our sale, we found the professional and supportive approach from the team at Cheffins in Saffron Walden excellent. In particular, David & Judith provided full and comprehensive updates throughout the process. The property details and particulars were accurate, relevant and well produced by Claire, to help sell our property. Ella's regular communication was always friendly and helpful, ensuring we were fully up to date with viewings and feedback. We can totally recommend the Cheffins team.

John · 20 July 2023

Agent replied · 27 July 2023

Thank you very much for your comprehensive review of the service from our Saffron Walden team. Good luck in your new home.

5/5

Google

Cheffins have been excellent from the start of our buying process. Jacob was very friendly and helpful at our first house viewing and Katie and Sophie have been instrumental in us carrying the procedure forward. Due to their diligence and tenacity we are now at the final stage of our move. We would highly recommend Cheffins.

James · 8 July 2019

Agent replied · 7 July 2023

Thank you very much for your feedback, we really appreciate it. We will pass this on to Jacob, Katie and Sophie. We hope the final stage of your move goes smoothly.

5/5

Google

Oh if only every Lettings Agent was like Sarah! Professional but without attitude or arrogance. Warm, understanding and a pure delight to work with.

Tmax · 29 December 2023

Agent replied · 25 August 2024

Thank you so much for your 5* review and rating for Sarah Facey in our Saffron Walden team.

4/5

Google

After a long and protracted struggle Cheffins have secured a purchaser for my house for which I am delighted. Shannen has been supportive throughout all the negotiations and has doggedly stuck to the task in hand; her positive approach has encouraged me and helped to ensure a deal was finally struck.

Mary · 7 July 2020

Agent replied · 7 July 2023

Thank you for your review. We will pass this on to Shannen. We're delighted to have found a purchaser for your house.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Cheffins Residential Saffron Walden

How many reviews does Cheffins Residential Saffron Walden have?

Cheffins Residential's Saffron Walden office has 165 reviews across 1 platform: 165 on Google.

What is Cheffins Residential Saffron Walden's rating?

Cheffins Residential Saffron Walden is rated 4.9 out of 5 across all 165 reviews, and 4.9 out of 5 on Google from 165 reviews.

Has Cheffins Residential won any awards?

Yes. In The Trusted Agent 2026 awards: Cheffins Residential, Saffron Walden won Trusted Agent; Cheffins Residential, Newmarket won Trusted Agent.

Where is Cheffins Residential's Saffron Walden office?

Cheffins Residential Saffron Walden, 8 Hill Street, Saffron Walden, CB10 1JD.

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