Trusted Agent profile · Saffron Walden
★★★★★
165 reviews across 1 platform
8 Hill Street, Saffron Walden, CB10 1JD
Cheffins Residential's office in Saffron Walden, at 8 Hill Street, is rated 4.9 out of 5 across 165 reviews on 1 platform, including 165 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Cheffins Residential won in 2026.
The Trusted Agent 2026 results for Cheffins Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.
5/5
GoogleWe recently used Cheffins to sell our property. Great service all round with excellent communication at all stages of the process. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for leaving a 5* review and for the recommendation.
5/5
GoogleReally professional service. The help that Judith and Sandra provided was excellent. They ensured we were always kept up to date as the sale progressed.
Thank you for leaving a 5* rating and for your review of Judith and Sandra in our team. Good luck in your new home.
5/5
GoogleCheffins worked diligently and effectively in respect of my property every step of the way. Their approach was friendly but professional. I couldn't have been happier with them.
Thank you for leaving a 5* review. We really appreciate you taking the time to do this.
5/5
GoogleA very professional company who attended to eveything that was needed. Their attention to detail was top notch with the whole transaction running smoothly
Thank you for leaving a 5* rating for us and for your great feedback on our service.
5/5
GoogleGreat team, thank you selling my mother's house. Jenny
Thank you for choosing Cheffins.
5/5
GoogleExcellent service, would recommend them to anyone. They gave good advice before and after we put the house on the market. They kept us well informed of progress, and managed relationships with prospective buyers very well.
Thank you so much for your review, we really appreciate your feedback and we're delighted you were happy with the service we provided.
5/5
GoogleWe have bought a house through Cheffins and have been really pleased with their professionalism and perseverance managing such a complex case
Thank you for the feedback, we really appreciate the 5* review.
1/5
GoogleRude staff, will hang up on you before trying to resolve issues or having the decency to say goodbye.
We were rather shocked to read this review as this is not the type of behaviour ever exhibited by any of our staff. Please contact us on marketing@cheffins.co.uk so that you can relay these alleged circumstances to us as we would like to understand exactly what happened in fuller detail.
5/5
GoogleWe found Laura and her lettings team to be extremely professional,friendly and knowledgeable.We would be happy to recommend Cheffins Saffron Walden.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave a review. We're so glad that Laura and her team were able to assist you.
4/5
GoogleSandra Gibbs at Cheffins co-ordinated things on our purchase and she was a pleasant lady to deal with.
Thank you for taking the time to leave a 5* review.
5/5
GoogleGreat service from Ben and kayleigh. A stressful time looking for a place for 6 months to live however they made it very easy for me. Thank you
Thank you for your 5* review. We're delighted that we were able to help you find a suitable property. Good luck in your new home.
5/5
GoogleShannen provided great communication as the sale progressed and kept me informed of developments. Likewise Judith did in the earlier stages. Thanks for all your hard work.
Thank you for your 5* review and we're delighted to hear that Shannen and Judith kept you informed.
5/5
GoogleSold our house whilst overseas and Cheffins could not have been more helpful. Thank you.
Thank you for taking the time to leave a 5* review. We appreciate it.
5/5
GoogleSuperb service from Cheffins and the letting team, very good communication throughout the whole process despite some unforeseen delays with a third party. Highly recommended.PositiveResponsiveness, Professionalism
Thank you so much for taking the time to leave a review. We will pass this back on to the Lettings team in Saffron Walden.
5/5
GoogleSaffron Walden Cheffins team were wonderful. They worked quickly and always very politely and professionally. Would recommend this team to anyone buying/selling in the area in future. Great service
Thank you for your review, we really appreciate your feedback. Very happy to hear that you were pleased with the service.
5/5
GoogleVery professional and kept me informed of the various stages of the chain.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave a 5* review for our Saffron Walden team.
1/5
GooglePhoned 3 times not come back to me. Think that says it all
We've looked into this for you. We understand our Saffron Walden office has left several messages for you to try and arrange a viewing. Judith Roberts in our team is arranging for another call to you this morning.
5/5
GoogleHave not used any of the services from this company
Thank you for the 5* rating. Perhaps we can tempt you to use our services in the future?
5/5
GoogleBen, Katie and Kayleigh are a great team, all very professional, courteous, great attention to detail and a pleasure to deal with.
Thank you for your 5* review. We will pass this on to the Lettings team in Saffron Walden.
5/5
GoogleGreat professional guidance with a personal touch- thank you Cheffins :)
Thank you for taking the time to leave us a 5* review. We appreciate the feedback.
5/5
GoogleVery good service, friendly helpful and knowable staff
Thank you for leaving a 5* review.
5/5
GooglePrompt, professional, and friendly service. I've been a happy tenant with Cheffins, Saffron Walden.
Thank you for the 5* rating and for leaving a review. We're delighted.
5/5
GoogleBruce, Katie, Shannen and the rest of the team provided us with excellent service from start to finish.
Thank you for your feedback, we will pass this on to the team in Saffron Walden.
5/5
GoogleExcellent service from Ben in the Saffron Walden office. Quick replies to emails. Wouldn't hesitate to recommend his services. Ashley
Thank you for your feedback. We're delighted that you were pleased with the service from Ben De'Ath in our Saffron Walden office.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Cheffins Residential, Saffron Walden won Trusted Agent; Cheffins Residential, Newmarket won Trusted Agent.
