Trusted Agent profile · Rustington
★★★★★
1,069 reviews across 3 platforms
1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE
Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,069 reviews on three platforms, including 38 Google reviews rated 4.7.
38
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,021
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Michael Jones Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rustington.
Every review we hold for the Rustington office, from every platform, shown as written. First names only.
1/5
TrustpilotThey will never, ever take you off of their email list
Stop bloody emailing me! I have unsubscribed from their emails about 10 times and they don't stop. I've never rented from them and I only called them once to book a viewing and they have incessantly emailed me about properties ever since. Shut up, go away, get bent
5/5
TrustpilotI cannot rate this company any higher…
I cannot rate this company any higher for the way they have walked me through selling my sister in laws house (she is now in a care home) keeping me updated at every stet.
Thanks for the review, it is much appreciated.
5/5
TrustpilotA very professional and friendly service
We were impressed with the professionalism of each member of the team, especially Darren who gave time and attention to the marketing, showing the house at its best. Paul was very helpful in the ongoing process, ensuring we achieved the best price. The whole team were approachable, friendly and welcoming whenever we made contact.
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
5/5
TrustpilotA stress-free and speedy experience!
Thanks to George and the team at MJ Rustington for helping to push through our sale unbelievably quick! After experiencing 2 other properties fall through and waiting over a year to finally move in, we only had to wait 7 weeks for this one. Everyone was really polite and kept us informed at all times; a real value to the estate agency world!
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
GoogleFantastic experience purchasing our home through Michael Jones. We were kept updated by Richard throughout who passed on communication between us and the seller. And a massive thank you to Barbara who did our first viewing and guided us to make an offer although we werent in a position to proceed, as without her honest guidance we wouldn't have made an offer and ended up with our dream home 12 weeks later!
Thank you for the review Sammy.
5/5
TrustpilotFantastic people to deal with
Mark Durrant kept us up to speed with how things were progressing with our house sale every step of the way and effectively dealt with the odd bump in the road with complete professionalism - nothing appeared too much to manage. As such, we could not recommend him, or Michael Jones, highly enough.
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
5/5
GoogleRichard was professional, informed and extremely helpful at each stage of the sale of our house. It’s rare these days to deal with a company that keeps you fully updated, calls when they say they will and works hard towards selling your home for you. The team in the office were excellent also. Would recommend these good folks to anyone wanting as smooth a sale process as possible . Thank you
Thanks for the lovely feedback Gail!
5/5
TrustpilotJoe Oakley
Joe Oakley has been responsible for organising the general repairs recently on a property I own.
5/5
TrustpilotA professional quality service
The experience was great because I had one person to deal with. Joe was always professional insightful and knowledgeable.It felt like it was a collaboration but Joe always brought his experience to the table. He was always responsive and preempted difficulties as they arose and there were many in a turbulent unpredictable market.Thank you Joe - you did a great job.
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to Joe and the team.
5/5
TrustpilotHad such a good experience with Rhian…
Had such a good experience with Rhian barton She showed me around a few houses and was honestly so lovely and easy to talk to. She had really good knowledge about all the properties and answered any questions I had. She made the whole experience feel way less stressful and was super professional while still being really friendly. Would definitely recommend her x
5/5
TrustpilotExcellent team
A professional and very reassuring experience throughout selling my house in a difficult climate. Always easy to contact and prompt replies . Used Michael Jones 19 years ago and had a very good experience through a difficult time and that’s why I returned to Michael Jones and I was not disappointed. Big thanks to Paul, Leo and James.
We are thrilled to hear that you enjoyed your experience with us Jane. Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotKitchen refurbishment in our tenanted flat
Rob Steward handled the refurbishment of the kitchen in our tenanted flat to the satisfaction of ourselves the owners and the tenant. There were a few glitches and delays along the way due to unavoidable issues for the contractor. Rob handled the situation and kept us all informed and up to date at all times. We would be happy and confident in Rob's work at any time in the future.Angela and James Griffith
Thank you for your review Angela and James.
5/5
TrustpilotSuperb, throughout our move process
Throughout our move process, Michael Jones were excellent. Most of our dealings were with Richard Heppenstall, who was very attentive and communicated at every stage - both with us, and with our buyers. The process was quite protracted due to circumstances further up the chain, but Richard kept everything on track and was very helpful in pushing both our sale and our purchase over the line. Superb service.
Great to hear, thank you Trevor. We will pass your kind words on to Richard.
5/5
TrustpilotWe had a fantastic experience with Karlie at Michael Jones.
We had a fantastic experience working with Karlie at Michael Jones in Lancing Sussex. Karlie kept us updated every step of the way and we had a really tricky process to work through. Because of Karlie’s professionalism and ability to manage the process we have ended up with the move of our dreams. We would happily recommend Michael Jones because of our customer journey with Karlie. Thankyou!
Great to hear this, thank you Nicola. Best wishes for life in your 'dream home'.
5/5
TrustpilotKatie has been brilliant
Katie has been brilliant, super efficient and friendly, nothing is too much trouble. Making selling our home a much smoother process, thank you Katie.
5/5
TrustpilotThe Best Estate Agent We’ve Made a Purchase Through
My wife and I will shortly be completing on a move to a property sold through Michael Jones. From my first call to book a viewing right through to exchange of contracts, the team there have been helpful and facilitative. Some agents can be overprotective of sellers to the detriment of a smooth sale process but I found MJ to be transparent and open in everything they did.We’ve moved house 5 times and this was by far the best experience we have had with a selling agent. Special thanks to Ben Maylin for all his help!
5/5
TrustpilotBuying Property: A Pleasure Not a Pain…
Buying a property through Michael Jones was a pleasure rather than the pain it can be. From negotiating our offer to following up during the process (and thank you Mark Durrant at the Worthing office for your patience and professionalism) the transaction has gone smoothly and painlessly. All the staff are a credit to the legendary Mike Jones, original founder of the estate agency.
This is so lovely to hear, thank you for your feedback Elaine. We will pass your kind words onto Mark.
5/5
TrustpilotBest estate agent I’ve ever met
Best estate agent I’ve ever met, right from the start Emily storey was there to help in any way possible… our purchase took quite a while to complete but Emily was always on the phone ready to help whenever she could. Would highly recommend micheal jones for your next move, you won’t be disappointed. Thank you Emily for everything you did for us.
This is so great to hear, thank you for your review Mrs Baker. We are glad that Emily could help you with your purchase and thank you for your recommendation.
5/5
TrustpilotThank You - Excellent Michael Jones, First Class Team
Thank you to Elise, Lisa and the whole team at Michael Jones Lettings for their excellent first class help and support for our daughter and her first rental apartment. As a parent it is good to know that she is in safe hands with a professional and caring team of people with excellent organisation and attention to detail. Well done to you all.
Hi Duncan, we are delighted to hear that your daughter had a great experience with us. Thank you for sharing your positive feedback of the lettings team, we will pass you kind words over to them.
5/5
TrustpilotHighly recommend
Highly recommend, a very big five star review specially for Molly-mae west, she is very quick and on the ball with handling any issues that may arise with mine and my partners flat, very clear with communication also, thankyou Molly!
5/5
TrustpilotEfficient service
Sue Harris was prompt to respond, polite and helpful.
5/5
TrustpilotThank you Michael Jones
All the staff at Michael Jones, Goring were professional, courteous and helpful. Louis was our main contact and he guided us through the selling process, was always available to answer questions and worked diligently to give us the best service. I wouldn’t hesitate to recommend Michael Jones, Goring to my friends and family and I will definitely use them again in the future.
Great to hear that we could help you with your sale, thank you for your review Penny.
5/5
Trustpilot1st class service
My experience with Scarlett and George at the Rustington Branch was 1st class. Was informed every step of the way on selling my father's property. They gave honest and sound advice. Not being local myself, they were extremely knowledgeable of the area. I would definitely recommend their services.
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
5/5
TrustpilotFrom past month i were trying to find…
From past month i were trying to find budget friendly and nice location rental property in which charters help me a lot to find one. And specifically Andy jerram helped me a lot in that. Thanks for your help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Michael Jones Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rustington.
