Trusted Agent profile · Rustington

Michael Jones Estate Agents Rustington reviews

4.8

★★★★★ Excellent

1,083 reviews across 3 platforms

1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE

Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,083 reviews on three platforms, including 38 Google reviews rated 4.7.

Google logo

4.7 / 5

38

Reviews on Google

This office

Facebook logo

1.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

1,035

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Rustington office, from every platform, shown as written. First names only.

1/5

Trustpilot

Ignore requests to remove my data and…

Ignore requests to remove my data and still contact meI was selling my late mothers house and registered interest back in 2018 - went with another agent and said I was no longer interested- despite this and several requests to remove my data you call me a week ago, WHY?? Just because another house in area listed for sale - Completely unprofessional and inappropriate

Helen · 28 July 2023

Agent replied · 30 October 2024

Thank you for your feedback, I am sorry the team contacted you when you requested to be removed from the data base and for any inconveniance caused.I have checked and your details have been archived from our systems.All the best,Paul

5/5

Trustpilot

Louis Griffiths made the the sale…

Louis Griffiths made the the sale process as smooth as possible , thank you for all the effort

Artur · 28 May 2023

Agent replied · 30 October 2024

We are delighted to hear that you had a great experience with us Artur. Thank you for sharing your positive feedback and for choosing Michael Jones. We will pass your message on to Louis.

5/5

Trustpilot

Use local!

Michael Jones both Worthing and Findon offices were very helpful in our sale and purchase.They guided us through the process and given someone in the chain was using an online solicitor, it was tricky at times!Always use local!

Tara · 15 December 2024

Agent replied · 30 October 2024

Great to hear, thank you Tara.

5/5

Trustpilot

Great Service

As a first time buyer I was very unsure about what the process, However Paul from the Goring branch made sure to explain the buying process, kept us updated promptly when there were updates and made sure to answer all my questions. I would thoroughly recommend Michael Jones.

Erin · 8 July 2024

Agent replied · 30 October 2024

Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.

4/5

Trustpilot

Mark Durrant ,sales progress from…

Mark Durrant the sales progress from Michael Jones was very good at keeping the progress of the sale moving forward especially by talking to all sides and keeping me informed of the current situation. Always answered the phone and returned all calls

Mr · 15 October 2024

Agent replied · 30 October 2024

Thank you for taking the time to share your positive experience with Mark Durrant from our sales team at Michael Jones & Company. We're thrilled to hear that Mark was effective in keeping your sale moving forward and that his communication made the process seamless for you.

5/5

Trustpilot

Ella has been amazing dealing with my…

Ella has been amazing dealing with my tenancy review. I have been waiting on work relocation so it hasnt been easy as my time line has been all over the place. Ella has been so patient with me and professional throughout. I really couldnt recommend Ella and the team highly enough

Laura · 25 April 2023

5/5

Trustpilot

Sue Harris and team are great

Sue Harris and team are great. They sort everything that I do not have time to do. Sue is always helpful and prompt to reply. I have worked with MJ for many years.

Sue · 30 July 2021

Agent replied · 30 October 2024

Thank you, Sue! We will pass your kind words onto Sue Harris.

5/5

Trustpilot

Sold satisfaction!

Excellent service from all at MJ & Co. Particular thanks to Karlie Davis for progressing the sale and keeping everything moving along to a happy conclusion.

Pete · 29 July 2022

Agent replied · 30 October 2024

Glad to hear we could provide you with an excellent service Pete. Thank you

5/5

Trustpilot

Good straight forward communication

Good straight forward communication, and if not available when I called, he always called back promptly

Neil · 1 September 2025

Agent replied · 30 October 2024

Thank you so much for your review, Neil!

5/5

Trustpilot

Thanks Ellie

Just to thank Ellie for all her help in renewing the tenancy of our flat. Thanks for all the help that you gave us.

Janet · 5 October 2022

Agent replied · 30 October 2024

Thank you Janet.

5/5

Trustpilot

Kanika Has been absolutely amazing

Kanika Has been absolutely amazing! So kind, helpful and knowledgeable with everything. Great agent!

Lionel · 18 June 2026

5/5

Trustpilot

Property management and renewal

Have now had my property with Michael Jones for the last 6 months and the whole process with them has been excellent from George Wareing who handles my account to the whole team.Recently it was up for renewal and want to specifically praise Jane Hoskins who made the whole process very simple for me and has renewed the tenant for another 6 months to the satisfaction of both parties.Will continue to work with this company both for management and renewal of the property as they make it very stress free.

Customer · 14 July 2021

Agent replied · 30 October 2024

Thank you for taking the time to write this fantastic review. We will pass your feedback onto the lettings and management team.

5/5

Trustpilot

Karlie has been an absolute pleasure to…

Karlie has been an absolute pleasure to work with, she was very professional, efficient and kept us informed throughout our whole purchase. Absolute superstar

Tino · 8 September 2022

Agent replied · 30 October 2024

Thank you Tino. We will pass your kind message onto Karlie.

5/5

Trustpilot

Tenancy renewal.

Ryan Smith made the renewal of the tenancy easy to understand with excellent communication. Thanks.

Dean · 4 July 2023

Agent replied · 30 October 2024

Great to hear this Dean. Thanks so much for your feedback.

5/5

Trustpilot

Smooth process and great communication

We appreciated the clear communication and smooth process. Sue Harris is very nice and professional.

Laure · 3 July 2023

Agent replied · 30 October 2024

Thanks so much for your feedback Laure.

5/5

Trustpilot

Kim Brand was absolutely fantastic…

Kim Brand was absolutely fantastic great customer service!

Sarah · 22 December 2023

Agent replied · 30 October 2024

Thank you for taking the time to share your positive experience. We're here for any future needs you may have.

5/5

Trustpilot

Kirsty is always highly organised and…

Kirsty is always highly organised and professional and is a pleasure to deal with! She is a credit to Michael Jones

Stephanie · 2 December 2022

Agent replied · 30 October 2024

Thank you so much Stephanie.

5/5

Trustpilot

Simply The Best

I chose Michael Jones to manage my letting as they had been wonderful when I purchased my house some years ago. Each and every member of staff I have had dealings with has been delightful - friendly, helpful and efficient. I can't recommend them highly enough.

Alison · 25 June 2024

Agent replied · 30 October 2024

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear about your positive experience with our services.

5/5

Trustpilot

Very efficient…

The company handled the renewal very smoothly and Olivia Oakes kept me informed about the process & I had full confimration once it was all sorted

Pippingp · 13 April 2022

Agent replied · 30 October 2024

Thank you for the 5 stars.

5/5

Trustpilot

Shorthold Tenancy

renewed hassle-free Thanks to Kim Brand

Mrs · 16 January 2024

Agent replied · 30 October 2024

Thank you for the positive feedback!

5/5

Trustpilot

Tegan was,very professional

Tegan was,very professional, in dealing with are renewal, she ,went above and beyond

Victor · 28 July 2023

Agent replied · 30 October 2024

Great to hear this, thank you so much for your review. We will pass this on to Tegan.

5/5

Trustpilot

Difficult sale but your staff stuck…

Difficult sale but your staff stuck with it. Was kept informed throughout the sale so no complaints… Well done !K.H….ref : Worthing .

Customer · 24 July 2022

Agent replied · 30 October 2024

Great to hear we could help you through your difficult sale! Thank you for the 5 stars.

5/5

Trustpilot

Renewal all went smoothly

Renewal all went smoothly, thank you Sue Harris

Emily · 30 October 2023

Agent replied · 30 October 2024

Great to hear this Emily, thank you so much for your review.

5/5

Trustpilot

Sue was very efficient and easy to work…

Sue was very efficient and easy to work with. Left it all in her safe hands so minimum stress!

Lindsay · 28 November 2022

Agent replied · 30 October 2024

Thank you Lindsay

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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