Every review we hold for the Rustington office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotIgnore requests to remove my data and…
Ignore requests to remove my data and still contact meI was selling my late mothers house and registered interest back in 2018 - went with another agent and said I was no longer interested- despite this and several requests to remove my data you call me a week ago, WHY?? Just because another house in area listed for sale - Completely unprofessional and inappropriate
Helen · 28 July 2023
Agent replied · 30 October 2024
Thank you for your feedback, I am sorry the team contacted you when you requested to be removed from the data base and for any inconveniance caused.I have checked and your details have been archived from our systems.All the best,Paul
★★★★★ 5/5
TrustpilotLouis Griffiths made the the sale…
Louis Griffiths made the the sale process as smooth as possible , thank you for all the effort
Artur · 28 May 2023
Agent replied · 30 October 2024
We are delighted to hear that you had a great experience with us Artur. Thank you for sharing your positive feedback and for choosing Michael Jones. We will pass your message on to Louis.
★★★★★ 5/5
TrustpilotUse local!
Michael Jones both Worthing and Findon offices were very helpful in our sale and purchase.They guided us through the process and given someone in the chain was using an online solicitor, it was tricky at times!Always use local!
Tara · 15 December 2024
Agent replied · 30 October 2024
Great to hear, thank you Tara.
★★★★★ 5/5
TrustpilotGreat Service
As a first time buyer I was very unsure about what the process, However Paul from the Goring branch made sure to explain the buying process, kept us updated promptly when there were updates and made sure to answer all my questions. I would thoroughly recommend Michael Jones.
Erin · 8 July 2024
Agent replied · 30 October 2024
Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.
★★★★★ 4/5
TrustpilotMark Durrant ,sales progress from…
Mark Durrant the sales progress from Michael Jones was very good at keeping the progress of the sale moving forward especially by talking to all sides and keeping me informed of the current situation. Always answered the phone and returned all calls
Mr · 15 October 2024
Agent replied · 30 October 2024
Thank you for taking the time to share your positive experience with Mark Durrant from our sales team at Michael Jones & Company. We're thrilled to hear that Mark was effective in keeping your sale moving forward and that his communication made the process seamless for you.
★★★★★ 5/5
TrustpilotElla has been amazing dealing with my…
Ella has been amazing dealing with my tenancy review. I have been waiting on work relocation so it hasnt been easy as my time line has been all over the place. Ella has been so patient with me and professional throughout. I really couldnt recommend Ella and the team highly enough
Laura · 25 April 2023
★★★★★ 5/5
TrustpilotSue Harris and team are great
Sue Harris and team are great. They sort everything that I do not have time to do. Sue is always helpful and prompt to reply. I have worked with MJ for many years.
Sue · 30 July 2021
Agent replied · 30 October 2024
Thank you, Sue! We will pass your kind words onto Sue Harris.
★★★★★ 5/5
TrustpilotSold satisfaction!
Excellent service from all at MJ & Co. Particular thanks to Karlie Davis for progressing the sale and keeping everything moving along to a happy conclusion.
Pete · 29 July 2022
Agent replied · 30 October 2024
Glad to hear we could provide you with an excellent service Pete. Thank you
★★★★★ 5/5
TrustpilotGood straight forward communication
Good straight forward communication, and if not available when I called, he always called back promptly
Neil · 1 September 2025
Agent replied · 30 October 2024
Thank you so much for your review, Neil!
★★★★★ 5/5
TrustpilotThanks Ellie
Just to thank Ellie for all her help in renewing the tenancy of our flat. Thanks for all the help that you gave us.
Janet · 5 October 2022
Agent replied · 30 October 2024
Thank you Janet.
★★★★★ 5/5
TrustpilotKanika Has been absolutely amazing
Kanika Has been absolutely amazing! So kind, helpful and knowledgeable with everything. Great agent!
Lionel · 18 June 2026
★★★★★ 5/5
TrustpilotProperty management and renewal
Have now had my property with Michael Jones for the last 6 months and the whole process with them has been excellent from George Wareing who handles my account to the whole team.Recently it was up for renewal and want to specifically praise Jane Hoskins who made the whole process very simple for me and has renewed the tenant for another 6 months to the satisfaction of both parties.Will continue to work with this company both for management and renewal of the property as they make it very stress free.
Customer · 14 July 2021
Agent replied · 30 October 2024
Thank you for taking the time to write this fantastic review. We will pass your feedback onto the lettings and management team.
★★★★★ 5/5
TrustpilotKarlie has been an absolute pleasure to…
Karlie has been an absolute pleasure to work with, she was very professional, efficient and kept us informed throughout our whole purchase. Absolute superstar
Tino · 8 September 2022
Agent replied · 30 October 2024
Thank you Tino. We will pass your kind message onto Karlie.
★★★★★ 5/5
TrustpilotTenancy renewal.
Ryan Smith made the renewal of the tenancy easy to understand with excellent communication. Thanks.
Dean · 4 July 2023
Agent replied · 30 October 2024
Great to hear this Dean. Thanks so much for your feedback.
★★★★★ 5/5
TrustpilotSmooth process and great communication
We appreciated the clear communication and smooth process. Sue Harris is very nice and professional.
Laure · 3 July 2023
Agent replied · 30 October 2024
Thanks so much for your feedback Laure.
★★★★★ 5/5
TrustpilotKim Brand was absolutely fantastic…
Kim Brand was absolutely fantastic great customer service!
Sarah · 22 December 2023
Agent replied · 30 October 2024
Thank you for taking the time to share your positive experience. We're here for any future needs you may have.
★★★★★ 5/5
TrustpilotKirsty is always highly organised and…
Kirsty is always highly organised and professional and is a pleasure to deal with! She is a credit to Michael Jones
Stephanie · 2 December 2022
Agent replied · 30 October 2024
Thank you so much Stephanie.
★★★★★ 5/5
TrustpilotSimply The Best
I chose Michael Jones to manage my letting as they had been wonderful when I purchased my house some years ago. Each and every member of staff I have had dealings with has been delightful - friendly, helpful and efficient. I can't recommend them highly enough.
Alison · 25 June 2024
Agent replied · 30 October 2024
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear about your positive experience with our services.
★★★★★ 5/5
TrustpilotVery efficient…
The company handled the renewal very smoothly and Olivia Oakes kept me informed about the process & I had full confimration once it was all sorted
Pippingp · 13 April 2022
Agent replied · 30 October 2024
Thank you for the 5 stars.
★★★★★ 5/5
TrustpilotShorthold Tenancy
renewed hassle-free Thanks to Kim Brand
Mrs · 16 January 2024
Agent replied · 30 October 2024
Thank you for the positive feedback!
★★★★★ 5/5
TrustpilotTegan was,very professional
Tegan was,very professional, in dealing with are renewal, she ,went above and beyond
Victor · 28 July 2023
Agent replied · 30 October 2024
Great to hear this, thank you so much for your review. We will pass this on to Tegan.
★★★★★ 5/5
TrustpilotDifficult sale but your staff stuck…
Difficult sale but your staff stuck with it. Was kept informed throughout the sale so no complaints… Well done !K.H….ref : Worthing .
Customer · 24 July 2022
Agent replied · 30 October 2024
Great to hear we could help you through your difficult sale! Thank you for the 5 stars.
★★★★★ 5/5
TrustpilotRenewal all went smoothly
Renewal all went smoothly, thank you Sue Harris
Emily · 30 October 2023
Agent replied · 30 October 2024
Great to hear this Emily, thank you so much for your review.
★★★★★ 5/5
TrustpilotSue was very efficient and easy to work…
Sue was very efficient and easy to work with. Left it all in her safe hands so minimum stress!
Lindsay · 28 November 2022
Agent replied · 30 October 2024
Thank you Lindsay
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.