Trusted Agent profile · Rustington
★★★★★
1,082 reviews across 3 platforms
1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE
Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,082 reviews on three platforms, including 38 Google reviews rated 4.7.
38
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,034
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Michael Jones Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rustington.
Every review we hold for the Rustington office, from every platform, shown as written. First names only.
5/5
TrustpilotGood experience renting
We've worked with Kirsty Smith for 3 years in renting our current property and she has always been good at keeping us informed of the status of our contracts and answering any questions.
Thank you Kathryn.
5/5
TrustpilotElise was so amazing with us!
Elise was so amazing with us! She was so quick with getting us any information we needed and organised everything we needed perfectly.Couldn’t recommend Michael Jones enough and Elise!
Thank you so much Abbie.
5/5
TrustpilotAn excellent, professional and committed lettings agency
Michael Jones are an excellent, professional and committed Lettings agency. I have seen nothing but positive things in my experience of working with them as a Landlord since early 2020. I am a Landlord living overseas and they fully manage my property to an excellent standard, ensuring that the tenants are comfortable in their home. I would thoroughly recommend them to any prospective landlords looking for a professional and competent agency to manage their property.
Great to hear this, thank you Russell.
5/5
TrustpilotExcellent customer service
I had an excellent experience with Sam from the Hove office and he was incredibly friendly on our viewing, would recommend.
5/5
TrustpilotElla Glazebrook made sure my contract…
Ella Glazebrook made sure my contract renewal was processed quickly and smoothly
Thank you sincerely for taking the time to share your positive experience with us.
4/5
TrustpilotRenew my tenancy
Ella Glazebrook was very efficient with our renewal and everything was agreed quickly.
Thank you for taking the time to share your positive experience.
5/5
TrustpilotKim was really helpful with my renewal…
Kim was really helpful with my renewal . Great service as ever from Michael Jones
Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotEverything was quick and smooth
We appreciate your fantastic review! It's wonderful to know that our team met your expectations.
5/5
TrustpilotNot just a transaction!
I’ve dealt with a couple of estate agents now and Michael Jones comes out on top by far, I never felt like it was just a sale to them but it was more of a personal exchange. Any time we had a question or query they acted promptly and got us the answers we were after. If/when we look to sell then we will be using Michael Jones.
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services. We look forward to working with you again soon.
5/5
TrustpilotJoe and the team have been fantastic in…
Joe and the team have been fantastic in helping us along the way on selling our house. We couldn’t ask for a better service and highly recommend to others!
Great to hear, thank you Dan.
5/5
TrustpilotTenancy renewal was swift and easy
Tenancy renewal was swift and easy. Ella Glazebrook is friendly, approachable and responds to any queries very promptly. No concerns
Great to hear this, thank you so much for your review.
5/5
TrustpilotThank you Kirsty Smith
Kirsty handled the renewal extremely well. My queries were answered initially, all the renewal activity was managed on my behalf and my tenants have renewed. Excellent, thank you Kirsty.
Thank you so much
5/5
TrustpilotThanks again
Thanks again, to Sue Harris the Property renewals manager at Michael Jones. She makes the process of renewing rental for my property very simple, with a courteous friendly call the whole thing is done! thanks Sue!
Thank you Geoffrey.
5/5
TrustpilotElla was very helpful and dealt with my…
Ella was very helpful and dealt with my tenancy renewal in a quick and effective way. Demonstrating great communication skills through the whole daunting process.
Great to hear, thank you so much
5/5
TrustpilotTenancy renewal
Isabella made the tenancy renewal a swift process. Thank you.
5/5
TrustpilotWe have just sold our house in…
We have just sold our house in Rustington through Michael Jones and throughout the entire process we found them to be professional, friendly and totally focused on achieving a sale. We dealt mainly with Richard and Emily at the Rustington office and they were obviously highly motivated to achieve a good outcome for us. At one point in the conveyance there was a difficulty for our buyers which held up the process. Richard intervened personally to ensure the sale did not fall through, which helped ensure that we were able to move into the house we were buying. The marketing materials that were produced were of a very high quality and the process of booking and carrying out viewings was always smooth, with plenty of feedback available afterwards. Overall I can highly recommend Michael Jones to anyone thinking of marketing their property. 100% satisfied!
Great to hear this John. We always try to make our client's sale process as smooth and stress-free as possible so we are pleased to hear you are "100% satisfied".
5/5
TrustpilotThis was my first move in 35 years
This was my first move in 35 years, so I entered into this purchase with trepidation and very out of touch with modern methods of moving. From our first viewing it was very obvious that we had fallen on our feet with Michael Jones & Co. All the staff we dealt with were professional, helpful and enthusiastic. Particular thanks goes to James Adams who guided us through the process, keeping us informed of every development. His communication skills were amazing, responding to our emails, chasing solicitors and generally making what can be a stressful time an enjoyable experience. With many thanks and much appreciation.
Thank you Carol. We will pass your message on to James and the rest of the team.
5/5
TrustpilotHelpful Staff member
Ella was very helpful when we discussed the options of the rent and tenancy renewal. She listened to my requests and then implemented them
Thank you so much for your review Sue, Ella is a fabulous member of the team, and she will be delighted to read this.
5/5
TrustpilotAll staff at michael jones
All the staff especially Harry Moreland , Lisa holden and Becky at michael jones were always helpful and communicated with me no matter how times i called and pested them. can't fault the team. many thanks Rob Miller
What a fantastic review of our Lettings team, thank you, Rob! We will pass on your kind words.
5/5
TrustpilotProfessional
This is not just about the recent Insurance claim, but everything what Rebecca has done in past in relation to all the issues with the properties. She has done it all to perfection and care. Thanks Rebecca and the team.
Thank you for leaving us this glowing 5-star review Jay. We will pass your wonderful feedback onto Rebecca.
5/5
TrustpilotElla was very efficient with our…
Ella was very efficient with our renewal and was all agreed quickly.
We appreciate your feedback and are glad we could assist you.
5/5
TrustpilotJob done smoothly and efficiently
Job done smoothly and efficiently. Thank you to Ella Glazebrook.
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
5/5
TrustpilotEnd to end support whilst buying our House.
Attention to my requests and support in ensuring i was kept up to date during the complete process of our house purchase.
5/5
GoogleGood professional service
Thank you for your kind review, Kevin!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
