Prospect Aldershot reviews

★★★★★ 5/5

Trustpilot

Staff- Nancy Suri MARLA

I’ve had a very positive experience with Nancy so far. From the very beginning, she has been incredibly kind, helpful, and polite in all of our interactions. Her professionalism has really stood out, and she has made the whole process feel smooth and stress-free. She handled everything efficiently, from the contract stage up to now, always taking the time to explain things clearly and ensure I was comfortable with each step. I really appreciate her friendly approach and willingness to help whenever needed.

Rosha · 17 March 2026

★★★★★ 5/5

Google

I have several house visits with Ryan, he is always punctual, professional and polite. He has a way of making me feel at ease, explains all the details making the processes seem simple. Ryan is a good asset to this company. Thank you Ryan.

Pauline · 30 November 2025

★★★★★ 5/5

Google

Ryan is very professional he explained me the everything in details highly recommend Ryan for viewing properties.

Sharmin · 30 June 2026

★★★★★ 5/5

Google

What an excellent team , starting with Daniel , Suwit and Ryan. Each were beyond my expectations in their respective roles Professional and helpful thought , helping both myself as a seller and the buyer. Good rapid response to all queries and requests.

Peter · 30 November 2025

★★★★★ 5/5

Trustpilot

I only started renting through Prospect…

I only started renting through Prospect at the end of February and Nikki Gardner has been absolutely amazing, every question or query I have had, she has responded to me straight away and got answers for everything the same day from landlords. Any information I have needed, again Nikki has provided it very quickly.

Francesca · 19 May 2026

★★★★★ 5/5

Google

Recently spoke with one of your guys, Sonam Gurung, about a few properties that have caught my liking. And i must say what a warm, friendly, knowledgeable young man Soman was . I shall look forward to speaking with him again if anything else sparks my interest. If I could award 6 stars, I would. A great addition to your team .

Darren · 9 May 2025

★★★★★ 5/5

Google

Simply the best estate agent I've ever used. Jordan went above and beyond to ensure my sale went through to completion. He even had to do the work of another estate agent, which I was purchasing from, as they were dragging their feet. Always professional, friendly and willing to help, no matter what. Fantastic communication and I wouldn't hesitate to recommend them and use them again.

Julie · 17 March 2025

★★★★★ 5/5

Trustpilot

Reliable support and clear communication

I have had a very positive experience working with Nancy Suri. She addressed my requests promptly and in a practical, solution‑oriented manner, which made collaboration efficient and straightforward. Nancy is a clear and effective communicator, and I always felt that issues were understood and handled with care and professionalism. Overall, she has been reliable, responsive, and a pleasure to work with.

Jiri · 20 March 2026

★★★★★ 5/5

Trustpilot

Reliable Property Management

Prospect have been managing our rental flat for the past 3 years, with Nancy as our main point of contact, and we’ve been very pleased with the service. Nancy is professional, efficient, and always quick to respond. She’s approachable, easy to deal with, and handles any issues smoothly . It’s reassuring to know our property is in such capable hands.

Nina · 26 March 2026

★★★★★ 5/5

Trustpilot

I have a difficult situation with…

I have a difficult situation with previous tenants. Our agent - Amanda Jenkins - has done a fantastic job to sort us the mess and also managed to recover some of the rents for us. She has gone extra miles to help the landlords which we are very grateful for.

Gang · 24 September 2026

★★★★★ 5/5

Google

Ross and the team have been excellent in helping us sell the house. When the first buyer fell through they got us plenty of more viewings and they gave us good advice throughout and were patient with our questions. We’ve just completed and are delighted with all support we had.

Veronica · 7 September 2025

★★★★★ 5/5

Google

I recently visited the Prospect Aldershot as I’m new to house searching, and I had a lovely experience. One of the staff members, Sonam Gurung was incredibly friendly and approachable. He made me feel very welcome and took the time to offer valuable advice on the steps I should take. I would definitely recommend their service to others!!

Salesh · 10 June 2025

★★★★★ 4/5

Trustpilot

I’ve been with Prospects many years now…

I’ve been with Prospects many years now and they do a great job, especially Nancy (Marla) who looks after the property and tenants very well! Thanks to all.

Adam · 20 March 2026

★★★★★ 4/5

Trustpilot

Nancy Suri is excellent as a property…

Nancy Suri is excellent as a property manager and the experience on the whole has been really good with Prospect. There have been times throughout our tenancy where prospect have not communicated properly such as booking viewings without informing us or booking maintenance on our behalf without telling us. I think this could be improved quite easily

Will · 7 April 2026

★★★★★ 5/5

Google

I just wanted to say a massive thank you to Ryan Gallagher. He was very helpful and informative during the viewing, the information I was given was very helpful and help me understand more about how buying a property works.

M · 30 November 2025

★★★★★ 5/5

Trustpilot

Vickie Cripps

Vicki Cripps is a wonderful property manager. She is helpful, on point with communication and keeps us updated with information and maintenance of the property. She has made my family's experience a great one. I would recommend Prospect to others and would rent with them again.

Kerdeen · 3 October 2025

★★★★★ 5/5

Trustpilot

Thank You Beth

I would like to sincerely thank Beth Murphy from prospect to help me find my first home, she has been very transparent and helpful throughout the journey, including staying up late even after her officer hours to accommodate my availability which you generally don't see people doing it for you. This shows her professionalism and going above and beyond for her client. Thank you Beth.

Sapna · 29 January 2026

★★★★★ 1/5

Trustpilot

Beaware

I would like to suggest to all the buyers, before using the state agent check the riview. Last year I was so upset because of this state agent mr Liam. At first he gave me quick appointment for viewing and the offer was accepted, mr Liam congratulated me that was my 1st home and as first time buyer. According to him I had done my and my partner ID check which was cost £85 , after that he venished, no response at all 🙂 after couple of weeks I could contact him hardly and he said the seller gave another party. I was so upset 😭 how much excited was I to buy my own home he didn’t know, the agent played with my feelings 😥😥 please don’t do this with anyone 🙏🙏 be as human and kind 🙏🙏

Sabita · 5 February 2026

★★★★★ 5/5

Google

Special mention to Samuel for his excellent service throughout. He was incredibly supportive from the first viewing to the final stage, making the entire process smooth and stress free.

Jorge · 28 February 2026

★★★★★ 5/5

Trustpilot

Caring and Professional

Nikki Gardiner has been my property manager for some time . She is highly Professional courteous and friendly. She has dealt expeditiously with all issues and keeps me well informed, moreover she is trustworthy and and extremely helpful recently due to personal circumstances she was extremely kind and considerate Highly Rated

John · 13 May 2026

★★★★★ 5/5

Trustpilot

Nancy has been exceptional in managing…

Nancy has been exceptional in managing my property. Her proactive approach, attention to detail, and willingness to go the extra mile have been outstanding. She's consistently available to address concerns, provides thoughtful solutions, and demonstrates a genuine interest in ensuring everything runs smoothly. It's clear she takes pride in her work and is dedicated to providing excellent service.

Nadia · 19 March 2026

★★★★★ 5/5

Google

Great experience with Prospect Aldershot. I dealt mainly with Sonam and Shaun for a sale, who were both great. They managed to help push a leasehold sale through in just 3 months (from offer to completion) , which is a minor miracle as typical sales like this can take 6 months! Pleasant to deal with and kept me informed throughout the process. Managed the discussions between myself and the buyer really well and kept everything moving and stress free. Thank you both, it was a pleasure dealing with you.

A · 26 January 2026

★★★★★ 5/5

Google

Demi was super helpful in finding us a property to buy. We visited several locations and were shown a variety of really good properties within our price range. Her advice and support in gathering additional details to make informed decisions was professional and we would highly recommend Demi and her team at Prospect in Aldershot.

Pierre · 7 June 2025

★★★★★ 5/5

Trustpilot

Prospect - Recommend!!

I’ve used Prospect to buy an house, and now as a landlord and they have been great throughout. Special thanks to Shaun, Kelly and Elliott. I choose to use Prospect because they are professional and honest, and aren’t pushy which some agents can be! They are very communicative and friendly and I have enjoyed working with them so far :)

Joy · 19 February 2026