5/5
GoogleI had a couple of questions and spoke over the phone with Sonam. He answered all my queries and was very understanding.
Agent replied · 18 April 2025
Hi Olek Thank you for your review! Glad we couple help with all your questions.
Trusted Agent profile · Rushmoor
Verified
Prospect Aldershot reviews in Rushmoor
★★★★★
2,205 reviews across 3 platforms
175 Victoria Road, Aldershot, GU11 1JU, Rushmoor, GU11 1JU
Prospect's office in Rushmoor, at 175 Victoria Road, is rated 4.7 out of 5 across 2,205 reviews on three platforms, including 302 Google reviews rated 4.9.
302
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,867
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.
Google5/5
TrustpilotSasha Byrne
I have been dealing with Sasha Byrne for several months now, supplying a cleaning/clearance service as required for her portfolio. Sasha is polite, friendly and efficient. she provides plenty of business leads and everything goes smoothly as she is so organised.I look forward to dealing with her in the future and wish her all the best.
5/5
TrustpilotHelpful Agency
Sasha has been very helpful and responsive with our queries throughout our tenancy. But in general the overall experience so far with Prospect has been pleasant.
5/5
TrustpilotExcellent Nikki my property manager has…
Excellent Nikki my property manager has always been there when I need assistance.
5/5
GoogleHad a great experience with Sonam from the Aldershot branch today, super friendly and really helpful. A real credit to the team!
Agent replied · 13 March 2026
Hi Beesh Thank you for the review. Great feedback, so glad we could help.
5/5
TrustpilotVery happy with the Rental Team at Prospect
Sasha Stevens has been handling our rented property`s maintenance , rental agreement and its renewal and we have been extremely pleased with her promptness , efficiency and politeness at all times. She has an eye for detail and any difficult issues have been handled by her with patience and professionalism. We would recommend her and Prospect to anyone and all.
5/5
TrustpilotAmazing service from Beth
Amazing service from Beth! We felt were were in very good hands, and our experience was smooth sailing and efficient.We would recommend Beth at prospect estate agency for anyone who’s looking to sell their house! We recommend highly.
5/5
TrustpilotAbi is a great example of what a good…
Abi is a great example of what a good sales person is. She came across as knowledgeable, polite, responsive without being pushy or impatient. I had a fantastic experience with her.
5/5
FacebookI would highly recommend this local estate agent!! I have bought and sold with them four times now over the last five years and dealt with three of their offices across that time. Every office and every staff member I came across were amazing. They really believe in offering outstanding customer service and from someone who has a strong customer service background it didn’t go unnoticed!! Thank you again prospect for all your help over the years! 💚💚
Agent replied · 13 March 2026
Thank you so much for the wonderful review Shannon. We are delighted to hear you've had such great service. We hope you're enjoying you're home and look forward to hearing from you when you're looking for your next :)
5/5
TrustpilotCharlotte Morgan
Charlotte was very helpful when I enquired about a house and organised a viewing the very same day. She was on time and answered all my questions. Thank you Charlotte
5/5
TrustpilotChloe Reilly is an asset to Prospect.
Chloe Reilly is an asset to Prospect.Chloe Reilly has been our property manager for many years. We have always been impressed with how quickly and efficiently she has dealt with repair and legal problems. We have appreciated Chloe’s professional advice and help. Long may she be our manager.
5/5
TrustpilotA Big Thanks to Sasha
Thanks Sasha, the property manager, for being really helpful in assisting all the issues I raised. I rent an apartment which is managed by Prospect earlier this year. Recently, there was a moth issue in the apartment. Sasha was extremely professional and she helped to get it solved quickly. Highly recommend!
5/5
TrustpilotNikki Gardner my property manager is a…
Nikki Gardner my property manager is a star and always helping quickly
5/5
TrustpilotGoing the extra mile…
Chloe is always friendly and helpful whenever I have an issue with our property and she goes the extra mile by calling me after work has been completed to check if all is satisfactory. I would not hesitate to recommend her or the agency’s services as a whole!
5/5
GoogleNatasha was incredibly helpful throughout our journey and offered detailed guidance surrounding the properties that took our interest. She was also very efficient in responding to our enquiries and a pleasure to liaise with throughout - She really is an asset to the Company!
5/5
TrustpilotAbi was phenomenal and extremely…
Abi was phenomenal and extremely helpful. She waited for us once we were stuck in traffic and she was always so nice and always keen to help..Just extremely professional and knowledgeable
5/5
TrustpilotSavannah has been absolutely amazing
Savannah has been absolutely amazing. I have just moved into my first home and Savannah made the whole experience so stress free and easy. She contacted me as soon as the property came on the market and was faultless from there on in! She was so reliable and nothing was too much hassle, I cannot recommend her enough!
5/5
TrustpilotCouldn’t have asked for a more on the…
Couldn’t have asked for a more on the ball, understanding, professional and friendly team. Matt was incredibly knowledgable and always had suggestions or advice to give. Couldn’t recommend them more!
5/5
TrustpilotSasha Byrne is excellent
Sasha Byrne is excellent, she's been looking after renewals for 2 of my properties several times now and her prompt and efficient communication is way above the average experience at Prospect
5/5
TrustpilotOn a mission to find a suitable place…
On a mission to find a suitable place to live for myself and my daughter, after an unforeseen life situation. It was wonderful to meet Charlotte, she presented as highly professional, kind and respectful of needs. Based on this initial interaction, I would recommend Prospect Estate Agents. Thanks
5/5
GoogleI would like to thank Natasha, she has been professional, on time and efficient to any info and technical questions I've asked on the property. Well done 👍 …
5/5
TrustpilotInsightful viewing with Natasha
Natasha is extremely competent and attained high standards whilst taking us for a viewing. She answered all questions efficiently and nothing was too much hassle. Thank you for making this process so much easier!
1/5
TrustpilotI have deleted my past 5 star review
I have deleted my past 5 star review, to give a 1 star review. I am livid - never again !!!I have removed my 2 flats from their Prospect. Whether it was a draw in cabinet, or repairs to windows they simply could not cope. What angered my, if that the In***n tenants they sent me, did not respect my furniture causing damages. The situation is made worst by the tenant refusing to pay the expense of the damage. Prospect of course took the side of the tenant, and had no empathy for my pocket.If you want your flat ruined, they will do this, but will expect you to repair everything at your expense.
5/5
TrustpilotWe recently viewed a property with Abi…
We recently viewed a property with Abi Heppner from the Crowthorne branch. Abi was well prepared and able to answer all our queries . She was professional and made the viewing enjoyable and positive. Thankyou Abi!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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