Every review we hold for the Ruislip Manor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom my initial valuation meeting with Tom I found him very helpful, responding quickly to any questions I had and always returning my calls if not available when I rang.
Most of my day to day issues were dealt with Danielle especially during the final weeks leading up to the exchange of contracts. When things became rather fraught, following the landlord withdrawing the property I had agreed to rent, Danielle liaised with all parties and certainly saved me alot of hassle.
Finally, on the few occasions when I had dealings with other members of the Ruislip Manor office I found them very helpful. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Adrian · 25 August 2022
Agent replied · 29 July 2023
Hi Adrian.
We appreciate your positive review about your recent experience with us! We're so happy you found our Ruislip Manor team, and Tom and Danielle in particular, to be so supportive during the sale of your property. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best wishes,
Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 5/5
GoogleOur sale turned out to be a very protracted and complicated one but Danielle Gennard, their Homemover, was absolutely brilliant, she kept us regularly updated, made sure that relevant parties were chased up and explained matters in easy to understand terms. We were nervous Sellers as it was our 1st move for 30 years and a big move to Yorkshire but Danielle was fantastic at reassuring us that any difficulties could be resolved.
Danielle has made the whole experience of moving as stress free for us as she possibly could and my wife and I are truly thankful to her.PositiveResponsiveness, Professionalism
Jonathan · 25 August 2022
Agent replied
Hi Jonathan thank you so much for such a glowing review of our Move Manager Danielle and thank you for sharing your positive experience with us. We will happily pass on your comments to Danielle and to the rest of the team in Ruislip Manor.
Best wishes,
Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 5/5
GoogleWe recently had the pleasure of working with the staff at Gibbs Gillespie, and we must say, their professionalism and dedication were truly commendable. We highly appreciate their expertise and friendly approach. Special thanks to Kasia that always went above and beyond, Lucy, Tony and Conor. A top-notch team that we would recommend without hesitation. Once again, thank you!
Angela · 20 March 2024
Agent replied · 21 March 2024
Angela Cabral, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our team at Ruislip Manor. We hope to be of service to you again in the future.
Best wishes,
Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 5/5
GoogleThe team made sale process easier than I thought it would be. They always delivered on their promises. Lucy, Connor and Kasia were very knowledgeable and professional from get go. Amazing team of professionals. Thank you all and a really big thank you to Kasia who delivered on her promise and kept me up to date at all times.
A · 20 March 2024
Agent replied · 21 March 2024
A Brazyte, we are so happy to read such a great review about our team in Ruislip Manor! Our team strives to deliver an excellent experience, and are glad you found this to be the case during the sale of your property.
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleThe Ruislip Manor office helped me sell my property on Victoria Road.
I have to say that without Lucy’s advice and guidance after several failed sales, and Danielle’s competence, fast work, clear and precise help and also guidance. I really don’t know how I would have got through it. Danielle, went above and beyond to help us finally get a good outcome. I really cannot thank her enough for everything she did for us. In my opinion Gibbs Gillespie are very luck to have such a committed and also lovely member of staff on there team!!
Thank you Danielle. You’re my star!
Jacqueline · 15 July 2022
Agent replied
Jacqueline Robinson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Ruislip Manor. We sincerely thank you for the positive review, and will pass on your comments to Lucy and Danielle!
Best wishes Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleTom Hallt and Danielle Gennard are just absolutely incredible! I had no less than six agents in for valuation members when deciding to sell my house, and Tom's first impression just landed differently to the rest. The approach centred on the strengths of Gibbs Gillespie as the biggest agents in Ruislip, rather than others who focused on criticising their competitors and specifically Gibbs Gillespie, and Tom was really helpful whenever I asked for objective opinions on house viewings to buy even though not through Gibbs Gillespie. I have nothing but highest praise for Tom, and adding to the overall experience was Danielle who worked tirelessly to coordinate all parties, including Solicitors on both sides, and always gave quick and informative updates when needed. I was always treated professionally by every member at Gibbs Gillespie Ruislip Manor, but Tom and Danielle were fantastic!
Amir · 15 June 2022
Agent replied
Amir Shah, thanks for your praise and kind comments about our team, your satisfaction is our top priority. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Ruislip Manor.
Please let us know if there is anything else we can do for you; we are more than happy to help!
Best wishes from the team at Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleTommy and his team have been excellent from our first meeting through to us accepting the offer on our home! Keeping us up to date with viewings and feedback. Tommy called when he said he would and explained everything including next steps. I would have no hesitation in recommending Tommy and all the team at GG Ruislip Manor!
Angela · 20 March 2024
Agent replied · 21 March 2024
Hi Angela Robinson, thank you so much for your positive comments about the service that you received from our team in Ruislip Manor.
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleGibbs Gillespie, Ruislip helped us to get our dream home.
The team is really good at focusing on what customer needs are. Starting from initial discussion to completion, we were well supported. Especially Danielle constantly helped us with our questions regarding the property we buying. She is good at following up with the vendors, solicitors so as to ensure that completion happens on time.
Overall great help by the entire team and we appreciate all your efforts, thank you all :)
Pramod · 12 March 2022
Agent replied
Hi Pramod, Thank you for taking the time to let us know how we did. We will be sure to pass on your positive comments to both Danielle and the rest of the team at Ruislip Manor. We hope to be of service to you again in the future.
Best wishes,
Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 5/5
GoogleMy sister and I knew that selling the family home after our Dad passed away was going to be a wrench, so it was important for us to find the right estate agent. From the first meeting we saw that Tom understood the sensitivities involved, and it was due to his kind and helpful approach that we decided to sell the house via Gibbs Gillespie. Tom kept us informed every step of the way and guided us with his professional advice. Danielle was also great at making sure the sale went through smoothly. We are pleased that a new family will be moving in and are very grateful to Tom and Danielle.
Linda · 12 March 2022
Agent replied
Linda, thank you for your kind words and praise of our fantastic team in Ruislip Manor. We will be so
happy to pass on your positive comments to the whole team and Tom and Danielle in particular.
Best wishes,
Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 5/5
GoogleOur experience with real estate agents hasn’t been great until now but that all changed when we contracted Gibbs to sell our property. They were very professional, quick in getting things sorted and very responsive. Without them, selling our house would have been a big pain. Special thanks to Lucy and Danielle for all their help in getting us all the way from putting our house up for sale until exchange and soon completion!PositiveResponsiveness, Professionalism, Value
Gert-Jan · 25 August 2022
Agent replied
Hi Gert-jan Van Den Berg! It's experiences like yours that really keep us motivated! Thank you so much for your kind review.
We always strive to provide top quality service and are pleased to hear that you achieved a successful sale. Your comments will be passed onto the team.
Best wishes,
Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 5/5
GoogleTogether with my wife, we are very pleased and impressed with the quality of the service received from Gibbs Gillespie throughout the process of buying our property. The support received from Ian originally, and subsequently from Luca throughout the majority of our case, was extremely diligent and professional. Quite frankly, during the whole purchase process Luca's efforts were clear to see, meaning there was no room for us to wonder about the latest information available to Gibbs Gillespie, nor any of our inquiries left unanswered for any meaningful amount of time. Luca's unwavering and competent support really made the difference so thank you once more for all your efforts!
Vasco
Berlaita1 · 20 March 2025
Agent replied · 8 December 2024
Dear Berlaita1
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to thank the entire team at Gibbs Gillespie for the sale of my house . Especially Danielle Gennard , who was the most reassuring person ,and was always there with practical advice about procedures etc , and was very proactive when issues arose . Sadly the same can’t be said for your recommended legal firm “ Lifetime Legal “ who proved to be a complete waste of money , and I had to fire the layer allocated to me as they weren’t fit for purpose.PositiveProfessionalism
Graham · 25 August 2021
Agent replied
Dear Graham
Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ruislip Manor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleAs far as estate agents go, I have had a decent experience with this estate agent. Tom Halt who was running our sale was very good, importantly responsive, answering emails promptly and genuinly good at what he does. The whole process took almost five months with plenty of setbacks so fair play to Tom and his team for pushing the deal over the line, we are now exchanged and looking forward to completion. Keep up the good work!PositiveResponsiveness, Quality, Professionalism, Value
H · 25 August 2021
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleJust sold a property through Gibbs that I had purchased through them 17 years ago. I was so impressed them as the purchaser that I did not hesitate to use them when the time came for me to sell up. Equally impressed this time around. Even during this difficult climate, the sale was painless and they managed to get the whole process wrapped up very quickly. A special thank you to Oliver and Danielle for their professionalism and for making the whole transaction almost pleasurable.PositiveProfessionalism
Lydia · 25 August 2021
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleLucy was excellent in every aspect. Always on top of things, responsive , flexible and very professional. She really knows her stuff and the market and she worked very hard to get our house sold. Not only that, but once we had an offer and we accepted it, she stayed on top of the process to co-ordinate with various parties to ensure everything was on track right upto completion.
In dealing with her and the team, they were always very warm, friendly and approachable.
I would recommend them very highly.PositiveQuality, Professionalism
Tariq · 25 August 2021
Agent replied
Dear Tariq
Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Manor team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe recently, sold our property with Gibbs. Oliver was so helpful and kept us up to date with everything. We did have a hiccup in the beginning with the first lot of viewings, but this was rectified. Oliver was always a telephone call away to keep me calm, which I needed on numerous occasions, but in general the whole experience was made so much easier by using such an experienced local estate agent, we highly recommend Gibbs for there knowledge and friendly approach. Thank you again Oliver Squires and team.PositiveResponsiveness, Quality, Professionalism
Lisa · 25 August 2021
Agent replied
Dear Lisa Gordon,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleI can strongly recommend the team at Gibbs Gillespie . My house sale was was not an easy journey due to covid ,However the professionalism, hard work and affability of the team was second to none. Tony found us an abundance of viewings at the beginning , and Molly showed viewers round with a bubbly persona and good knowledge of our home and the surrounding area. Tony kept us regularly informed and up to date on all progress along the way . Danielle the progressor was efficient and knowledgeable and was helpful on many occasions. Every body at Gibbs that I dealt with including Jordan Tom and all the team were everything that I needed in an excellent estate agent .Thank you to all.PositiveResponsiveness, Quality, Professionalism, Value
Debbie · 25 August 2021
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleFrom valuation to instruction to completion the Team at Gibbs Gillespie, Ruislip Manor, directed by Oliver Squires, have been totally professional, friendly and accommodating. They have helped me through the process with understanding and care. Lucy kept in touch with me from initial valuation until I was ready to put the my house on the market. Within a week Oliver had 4 offers on the property and secured the sale at the asking price. I would not hesitate to recommend or use Gibbs Gillespie again.PositiveResponsiveness, Quality, Professionalism, Value
Gaynor · 25 August 2021
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleCurrently about to complete on a property purchased through Gibbs Ruislip Manor, working specifically with Oliver. We have been really impressed with how professionally and quickly he (as well as other staff at the branch) respond to any question, query or concern you may have. On more than one occasion, Oliver has gone above and beyond to help us and make sure that the process has been as smooth and stress free for us as possible, which has been very much appreciated! Even though we were not the ones selling through Gibbs this time, we felt that Oliver and his team were always working for us with our best interests at heart. We would not hesitate in recommending this branch of Gibbs to anyone looking to buy or sell in the area! Many thanks again to Oliver and his team for their hard work.PositiveResponsiveness, Quality, Professionalism
Mr · 25 August 2021
Agent replied · 24 August 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 4/5
GoogleThe Team at Gibbs Gillespie did a good job with selling my property. Danielle was invalauble in keeping us in the loop with developments and progress - and having a single point of contact once the sale was agreed is one thing I definitely recommend you have.
One challenge we did have (hence not 5 stars) is the Buyer took in excess of 3 months to secure a confirmed mortgage which meant having an empty property around 6 months from offer to completion. The pandemic environment probably played a role in this - but a question I wish I had asked or would encourage others is the confidence of the buyer to secure the funds quickly to complete your house purchase.
The Gibbs team were otherwise very friendly, always available and responsive to my calls and emails.PositiveResponsiveness, Professionalism
Pramal · 25 August 2021
Agent replied
Dear Pramal Lad,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleFrom the initial interaction with Lucy to dealing with the full team in the Ruislip Manor office. The service interaction and all round help and guidance we received was fantastic. We were updated weekly by Danielle who was knowledgeable and reassuring throughout the whole process. We would highly recommend using Gibbs to sell with, they have also been able to help with buying a house in the area we required in our budget thanks to Jordan and Lucy. All in all buying/selling property can be very stressful, however the team at Ruislip Manor made it easier and as stress free as possible. 5 star service from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
Mark · 25 August 2021
Agent replied · 29 July 2023
Dear Mark Roth,
Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Manor team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleJordan was great at knowing the property we were buying and gave us a lot of information at our second viewing. Danielle being our move manager was an absolute star, she was very responsive and came back to our questions and any queries quickly and efficiently. She even answered questions that we had for our solicitor and saved us time trying to chase him. We bought our house during a very busy time where everyone else involved took days to come back to us, but the team at Ruislip Manor came back to us straight away and we were always able to speak to Danielle on the phone when we needed to. She gave us a lot of confidence and and was always happy to help. Tom was also very helpful and it was a pleasure to meet all the team in person when we picked up the keys to our new home!PositiveResponsiveness, Quality, Professionalism
Shyam · 25 August 2021
Agent replied · 29 July 2023
Dear Shyam & Reena,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleI have dealt with various Estate Agents previously and I can definitely say that my experience with Gibbs Gillespie has been by far the best! I initially had three different agents value the property but through recommendation I went with Gibbs Gillespie, which turned out to be a fantastic decision. The service we received was exceptional from start to finish and I would not hesitate to recommend them to friends, family and anyone else looking to buy or sell. A special mention to Tony Brick and Danielle Gennard who were Brilliant throughout the whole process. There were a few challenging moments due to the pandemic however Tony and Danielle kept me well informed and both went above and beyond to make sure everything ran as smooth as possible.PositiveResponsiveness, Quality, Professionalism, Value
Joshua · 25 August 2021
Agent replied
Dear Joshua!
Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ruislip Manor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleFrom the very first visit we had from Tom from the Gibbs Gillespie Ruislip Manor branch, we were immediately impressed. We really appreciated his wide knowledge, support and reassurance throughtout the whole process, especially as this was our first time moving in over 30 years - so we were quite out of practise in moving houses! We were kept in the loop nearly every day and as soon as there were any updates, Tom would phone us up straight away. If there were any issues, we were given guidance and support in how to resolve them. We were also impressed by Danielle who also displayed her professionalism and efficiency, in ensuring that the whole chain kept together. Overall, we would absolutely recommend Gibbs Gillespie to anyone thinking of moving house, the whole team are fantastic and obviously are passionate about their job. Thank you so much Tom, Danielle and the whole team at Gibbs Gillespie Ruislip Manor.
From John, Anne, David and ElizabethPositiveResponsiveness, Quality, Professionalism, Value
John · 25 August 2021
Agent replied · 29 July 2023
Dear John Murphy,
Thank you for taking the time to review your recent experience you had at Gibbs Gillespie Estate Agents Ruislip Manor. It was great to hear about the service you received from Tom and the team and we are glad to have been of assistance.
Kind regards
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.