Every review we hold for the Rugby office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you for going above and beyond
Moving house is stressful especially when relocating and trying to manage finding a new job but Kelly made the experience successful and stress free one. Kelly went above and beyond to support me and my partner in getting a property on the Lace Fields development. She tailored everything to our needs and was in regular communication. Kelly's understanding and caring nature made this big life change a much easier one with her kindness and support.We are so happy in our new house that we were able to make our own through the support and help of Kelly. Kelly, Kai and Ollie have also been a fantastic help since moving into the property ensuring we are settled. Thank you for an excellent experience.
Alice · 7 October 2023
Agent replied · 17 June 2024
Hi Alice,Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to Kelly, Kai and Ollie and the rest of the team at Lace Field.Kind regards, William Davis
★★★★★ 5/5
TrustpilotBig thanks to Clare, Stephanie & all at Princes place
From our initial viewing to the time we moved in at Princes Place, Nottingham, both Clare & Stephanie have been professional & welcoming no matter how trivial the question quality of customer care has been first class.
Janet · 3 September 2026
Agent replied · 24 September 2026
Hi Janet,
Thank you for taking the time to leave a review, we really appreciate it.
We are so pleased to hear that your experience has been positive and that you've found our team professional, helpful and understanding. We will make sure we pass your comments onto Claire, Stephanie and the team at Prince's Place.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotExceptional Service from Bev James-Hill, Sales Consultant at William Davis
I wanted to take a moment to share my experience with Bev James-Hill.From the very beginning of my journey to find a dream home, Bev exhibited exceptional professionalism and dedication. Her knowledge of the market and understanding of my requirement made the entire process seamless.What truly set Bev apart was her unwavering commitment to understanding my unique needs and preferences. She took the time to listen attentively, answer the questions, and provide valuable insights that ultimately helped me make informed decisions.Throughout the process, Bev consistently demonstrated a keen eye for detail. She ensured that every aspect of the new build, from the architectural design to the finishing touches to commercials, aligned perfectly with my vision. Her meticulous approach gave me the confidence that I am making a sound and informed decision.One of the standout qualities of Bev was her remarkable responsiveness. She was readily available to address concerns, provide updates, and coordinate with the Head Office Team. This level of communication and accessibility made me feel valued and well-supported every step of the way.In addition to her professionalism, Bev displayed a genuine passion for helping me find not just a house, but a home. Her enthusiasm for the real estate industry and her commitment to ensuring complete satisfaction were truly inspiring.Thanks to Bev's expertise, dedication, and unwavering support.I wholeheartedly recommend Bev James-Hill to anyone in search of a skilled, knowledgeable, and dedicated sales consultant in the world of new builds. Her commitment to excellence and customer satisfaction is truly second to none.Thank you, Bev James-Hill, for your outstanding service and look forward for a smooth completion of the current transaction.Warm regards,Uday
Uday · 4 September 2023
Agent replied · 17 June 2024
Hi Uday,Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to Bev and the rest of the team at Houlton.Kind regards, William Davis
★★★★★ 5/5
TrustpilotCan’t praise this builder enough
Can’t praise this builder enough, if I could give more than 5* I would. From stepping into their sales office to moving in all the staff & personnel have been amazing, nothing is too much trouble and they have all gone above and beyond to make sure we are happy in our new home. We absolutely love our house, the quality is second to none. We paid for a professional snagger to inspect our property after moving in as we had been told it was a good idea but frankly he didnt really find anything. His words on leaving were I am very pleased for you both the property is superb!I would definately recommend this builder, my husband & I have bought new properties in the past from other builders but this house is the best. Special thanks to Fay in the sales office for her friendly professionalism, Simon the site manager, Duncan assistant site manager & Wayne who have done all they can to make this house move seamless & have given us our perfect forever home.
Vincent · 17 August 2023
Agent replied · 17 June 2024
Hi Vincent, Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to the team at Lime Gardens. Kind regards, William Davis
★★★★★ 5/5
TrustpilotWe recently purchased a home with…
We recently purchased a home with William Davis at Rugby and had a truly wonderful experience. Bev, our sales advisor, was absolutely fantastic. She made the entire buying process incredibly smooth and stress-free. Bev was always available to answer our questions clearly and promptly, and her support didn’t stop after the sale, she continued to assist us with any post-sale queries as well.
Saranya · 16 September 2025
★★★★★ 5/5
TrustpilotBev has been absolutely fantastic
Bev has been absolutely fantastic, from the beginning process all the way through she has been on the ball and facilitated us in whatever we needed. I cannot recommend enough, we felt extremely looked after and supported throughout this process and we are so looking forward to moving into our wonderful new home. Thank you Bev!
Issy · 18 October 2024
Agent replied · 25 December 2024
Hi Issy,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto Bev and the team at Houlton.Kind regards,William Davis
★★★★★ 5/5
TrustpilotToday my partner and I visited the…
Today my partner and I visited the Hastings Green Site at Kirby Muxloe. We are selling both of our houses to hopefully move into one of the new homes there. June was a brilliant help for us both! She gave us multiple options on how to move forward to secure our new home. She spent time with us to go through every option in detail and gave us both time to ask plenty of questions. She really valued our opinions and thoughts too. Thanks so much June - we look forward to meeting with you again to take the next big step!
Becky · 13 May 2023
Agent replied · 17 June 2024
Hi Becky, Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to June and the rest of the team at Hastings Green.Kind regards,William Davis
★★★★★ 5/5
TrustpilotNew Home Experience
Moving into our new home has been nothing but a wonderful experience. The customer service are exactly just that no query is ever too small for them to resolve quickly and with a smile. The welcome pack you receive for your new home is just the special touch William Davis provide.
Sarah · 14 April 2026
Agent replied · 30 May 2026
Hi Sarah,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto the Customer Service team.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotBev from William Davies in Rugby was an…
Bev from William Davies in Rugby was an absolute delight. We traveled from Leicester to view a home, and she exceeded our expectations by guiding us through all the processes and procedures. Bev was not only kind and welcoming but also proficient in answering all our questions. She is truly an asset to the organisation. Thank you for providing us with a wonderful experience and assisting us in making our decision.
AQH · 25 November 2023
Agent replied · 17 June 2024
Hi there, Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to Bev and the rest of the team at Houlton. Kind regards, William Davis
★★★★★ 5/5
TrustpilotPrinces Place
I would highly recommend William Davis if you are considering a new build. I’d had a long journey, constantly getting outbid on the housing market. I decided to go for a new build, from that moment on the stress was lifted. I chose a house, the location, provided with an estimated completion date, chose kitchens, tiles and soft furnishings of my choice, the stress turned to excitement. Carol in the sales office has been an absolute dream, kept me posted every step of the way, nothing has been too much trouble, she has accommodated all of my needs with kindness and helped work around my availability with ease. I have also dealt with Marie on the odd occasion and she has also been as equally supportive. A great approachable team makes all the difference. The spacious lay out, and surroundings have also been taken into consideration on the Princes Place site, making it an ideal place to live. My completion date is on schedule, final viewing booked, I move in 4 weeks today, I can honestly say, it has all been plain sailing. Looking forward to my new chapter, my forever home! Big shout out to Carol, I don’t think I would have got this house if it wasn’t for you, forever grateful!
Julie · 4 March 2023
Agent replied · 17 June 2024
Hi Julie, Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to Carol, Marie, and rest of the team at Prince's Place.Kind regards, William Davis
★★★★★ 5/5
TrustpilotWe have just moved into Prince's Place…
We have just moved into Prince's Place in Radcliffe-on-Trent. During the purchasing process, Marie and Carol of the on-site sales team rendered their enthusiastic assistance and guidance before and after the completion of our house. It has hugely eased our pressure of purchasing the first house in the UK. Also, I have to thank Phil, the Site Manager, a lot. He led his team to fix our snags, whether bigger or smaller, professionally and efficiently. We feel the whole Prince's Place team genuinely hopes house owners live happily in their new houses.Before deciding which property to purchase, we visited various sites by different developers in our areas and finally picked Prince's Place. It is because of the convenient location, beautiful scenery of Radcliffe-on-Trent, and also the sensible design of WD houses. Moreover, the house price has already included many items which might require paying extra by other developers.I have heard many unpleasant stories about buying new builds, but our house-purchasing journey is no fuss.
Gladys · 23 February 2023
Agent replied · 17 June 2024
Hi Gladys,Thank you very much for taking the time to leave a review, we really appreciate your feedback. We are so pleased you had such a great experience buying your new home, and we will be passing your comments onto Marie, Carol, Phil and the rest of the team at Prince's Place. Wishing you all the best in your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotI have been in my William Davis house…
I have been in my William Davis house on Princes Place, Radcliffe on Trent now for 1 year!! I absolutely love it! I think the design/space and quality of materials used is perfect and fantastic value for money. From the beginning the service that I’ve had from Marie in the sales office was excellent. Her knowledge and experience really helped me. Nothing was too much trouble. Marie guided me through what was quite a daunting process from start to finish. I have had a few minor problems but everything has been dealt with quickly, efficiently and professionally by Vicki and her team in customer care. All the staff that I have had contact with are knowledgeable, professional, incredibly helpful and polite. You hear some horror stories of new build houses but I can honestly say my experience with William Davis has been excellent! I couldn’t recommend them highly enough and wouldn’t hesitate to buy with them again! Thank you for my wonderful home!
Julie · 21 February 2023
Agent replied · 17 June 2024
Hi Julie,Thank you very much for taking the time to leave such a great review, we really appreciate it! We are so pleased to hear about your positive experience in your home for the last year! We will pass your positive comments onto Marie, Vicki and the rest of the team at Prince's Place.Wishing you all the best in your home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotPrince's place purchase
I recently purchased a William Davis property in Radcliffe on Trent and the experience was very good. Marie and Carol were very helpful from start to finish helping ensure that I managed to secure my property even when things weren't always smooth.The patience that Marie, Carol and William Davis showed throughout the process was something I hadn't experienced from previous developers.Since moving in any snagging has been addressed quicky and has never been a problem with Phil the site manager booking things in and checking to make sure things had been resolved to my satisfaction.Very happy with the house and the house buying experience with William Davis.
Daniel · 20 February 2023
Agent replied · 17 June 2024
Hi Daniel,Thank you very much for taking the time to leave such a positive review- we really appreciate it.We are so pleased you had such a great experience buying your home, and we will be passing your comments onto Marie, Carol, Phil and the rest of the team at Prince's Place.Wishing you all the best in your new home.Kind regards, William Davis
★★★★★ 5/5
TrustpilotFirst home would recommend
5 stars from me! From the day we walked into the showroom, to the complexity of buying a house over Covid. Marie and the team made buying our first home a breeze, answering all my many questions via email, guiding and advising us (incl which plot to buy, we couldn't be happier with the choice recommended). Plots are bigger than what we have experienced in other developments, not crammed in. We received an early booking incentive of soft furnishings and love our carpers, blinds & curtains, great quality. Any issues that happened, were fixed promptly professionally and with ease. Would recommend them as a new build company and for first homes. I love that we still have such a good communication with Marie, I know any issues we can go to her and she can advise and cares, makes a huge difference, she is a gem!
Lauren · 7 February 2023
Agent replied · 17 June 2024
Hi Lauren, Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your positive comments onto Marie and the rest of the team. We hope you enjoy your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotPRINCES GATE - THE WILLIAM DAVIS NEW BUILD HOME EXPERIENCE
My wife and I recently moved to Radcliffe on Trent from Berkshire to be near our Son.We looked at both existing and New Build housing within a 10 mile radius of the village.We eventually decided to go for a New Build house.We looked at various sites and after an exhaustive search chose a medium sized quality home builder, William Davis Homes.Following visits to the on site Sales Office we came away assured that we had chosen the right home builder.We were introduced to both Marie and subsequently Carol.Over a period of time Marie and Carol proved to be very helpful and made our job of choosing the right type of home easy and trouble free.We had a house to sell so tying up the Sale with the purchase of a New Build house was not going to be easy.It transpired they both had an excellent grasp of the housing market which helped us through the difficult task of Selling and Buying at the same time.We paid a reservation fee in order to secure our desired plot.Prior to exchange of contracts we were invited to view the build progress of our new house which was an exciting experience for us.We were very impressed by the high quality of the build. A second viewing was made prior to completion of our house Sale.On our “Move " day we were given the keys to our new home together with a folder which contained important documents relevant to the house and instruction manuals for all the appliances built into the house.Various appointments were made for demonstrations to made by electricians, plumbers, and alarm technicians.In line with all New Build properties there were snagging issues. These were dealt with very quickly.The builder provides a 2 year customer service agreement designed to resolve any future issues.All the on site managers and staff have been very helpful with any issues we have raised.My wife and I have no hesitation in recommending William Davis Homes to other prospective buyers.
Michael · 7 February 2023
Agent replied · 17 June 2024
Hi Michael, Thank you very much for taking the time to leave a review, we really appreciate it. We will pass your positive comments onto Marie and Carol and we hope you enjoy your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotPrinces Place Radcliffe on Trent Nottinghamshire
In December my husband and I moved into our new home on the Princes Place site and we are thrilled with it. Marie and Carol in onsite sales were very helpful throughout the whole process. Also Phil Murray the Assistant Site Manager has been very helpful in getting any small issues dealt with both professionally and efficiently. Nothing has been too much trouble for him and we have always felt that he genuinely cares and wants us to be happy with our new home. We really appreciate that.
Linda · 7 February 2023
Agent replied · 17 June 2024
Hi Linda, Thank you very much for taking the time to leave such a great review, we really appreciate it!Your comments will mean a lot to the team and we'll pass on this review to the entire team at Prince's Place. Wishing you all the best in your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotVery positive experience
We have recently moved into our new home at Princes Place Radcliffe on Trent and are extremely happy. The whole process of purchasing our new home was made stress free thanks to Marie and Carol who are the onsite sales team, We mainly dealt with Marie who is a credit to the Company as she represents the company in a very professional and efficient manner whilst also being very considerate with regard to the purchasers' wishes and needs. When Marie was not on site Carol was also very helpful. As with any newbuild property there were minor issues which were speedily dealt with. Having purchased newbuild properties before we have been very impressed with the quality of the kitchen and bathroom fittings. On purchasing other newbuild properties we have had to pay for garden fencing, alarm systems etc - all standard with William Davis. Even a doorbell has been fitted, The carpets and blinds package was a very welcome bonus, we would really recommend William Davis homes.
Alan · 7 February 2023
Agent replied · 17 June 2024
Hi Alan, Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your comments onto the sales team at Prince's Place. We hope you enjoy your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotFantastic Experience
I purchased my property from the Wellington Place development in Market Harborough and I can’t fault them at all. From start to finish Suzy and Tracey were helpful and efficient in dealing with any questions I had. Very friendly and easy to deal with. I was always kept in the loop and not left guessing what stage the house build was at. I’ve recently moved into the property and I’m delighted with it. I would definitely recommend going with William Davis.
Jenny · 6 February 2023
Agent replied · 17 June 2024
Hi Jenny, Thank you very much for taking the time to leave a review, we really appreciate it!We will pass your positive comments onto Suzy and Tracey and the rest of the Wellington Place team. We wish you all the best in your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotWilliam Davis Homes
William Davis Homes, Wellington Place Market Harborough - Outstanding build quality and customer service.As soon as we entered the house, we knew this was the house we wanted. The attention to detail was excellent, from the great room layout, to simple points like the Hive controllers, meant that we could move in, position our furniture and just relax.After our first-year anniversary we are still totally delighted with our decision to buy our home at Wellington Place. The excellent customer service continues, from our first sales contact to resolving any tiny snags right away.We have landscaped the garden, decorated some of the rooms and have never questioned our decision to buy a William Davis Home.Market Harborough itself, is a fantastic Market Town: we have enjoyed 12 of the many restaurants and visited 5 bars and cocktail houses. The Grand Union canal provides great towpath walks, into town and off to Foxton Locks. The local services are also superb, from the Leisure Centre, the Golf Course, the Medical Centre to the great choices of Supermarkets. Plus, London is less than 1 hour away by train.We would recommend William Davis Homes to all of our family and friends; we love our home.
Bill · 5 February 2023
Agent replied · 17 June 2024
Hi Bill,Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your positive comments onto the team at Wellington Place. We hope you enjoy your new home.Kind regards,William Davis
★★★★★ 5/5
TrustpilotSimply Brilliant!
When I decided to buy a new home, I knew I wanted another William Davis property. The quality is consistently exceptional, and their aftercare has been outstanding. I’d also like to give a special thanks to Nicky, who guided me through the entire buying process, she was absolutely fantastic.
Zoë · 17 December 2024
Agent replied · 25 December 2024
Hi Zoe,Thank you for taking the time to leave a review, we really appreciate it. We are pleased to hear that your experience has been positive and we will pass your comments onto Nicky and the team at Buttercup Fields.Kind regards,William Davis
★★★★★ 5/5
TrustpilotYvette was very helpful when helping us…
Yvette was very helpful when helping us find our home, we were constantly updated through the whole process.
Josh · 17 November 2025
Agent replied · 23 December 2025
Hi Josh,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Yvette and the team at Houlton.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotSimple
Simple, uncomplicated experience dealing with William Davis. Pleased with new house. Some minor snagging was quickly sorted out by friendly efficient tradesmen. Idea of information folder covering every aspect of the house, even new lawn care, is brilliant. Marie at Prince’s Place was so helpful with advice, liaison and communication making the whole process smooth and efficient.
Jo · 9 July 2024
Agent replied · 24 August 2024
Hi Jo, Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to Marie at Prince's Place. Kind regards, William Davis
★★★★★ 5/5
TrustpilotI cannot speak highly enough of Marie…
I cannot speak highly enough of Marie and all the team at the Radcliffe on Trent site. From the first enquiry we made to the sales team, to moving into our dream home and beyond, the customer service has been excellent every step of the way. Nothing was too much trouble and Marie went above and beyond to support us through the whole process. We are delighted with our William Davis home and would strongly recommend.
Lydia · 8 February 2023
Agent replied · 17 June 2024
Hi Lydia, Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your positive comments onto Marie and the rest of the team at Prince's Place. Wishing you all the best in your new home. Kind regards,William Davis
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service. The sales team were extremely patient and helped us find our dream home. We are so happy and definitely recommend William Davies.
Consumer · 2 September 2026
Agent replied · 25 December 2024
Good morning,
Thank you for taking the time to leave a review, we really appreciate it.
We are so pleased to hear that your experience has been positive and that you've been happy with the customer service you received. We will make sure we pass your comments onto the team.
Kind regards,
William Davis
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