Every review we hold for the Rugby office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA very smooth and efficient service…
A very smooth and efficient service from start to finish. Becky from the Lutterworth Branch was excellent throughout ALWAYS returning calls and keeping me updated. With her positive approach and sunny personality she kept everyone calm and was very professional but with a personal touch. Thanks Becky it was stressful as always, but Becky made sure things ran smoothly. Deborah
Deborah · 11 November 2024
Agent replied · 24 December 2024
Thank you!
★★★★★ 5/5
GoogleAfter spending months trying to rent apartment in Rugby I contacted Howkins and Harrison and spoke to Jane. She was amazing from start to finish. These agents really look after you and you don’t feel like you’re competing with 50 other people. Jane showed me apartment, which I loved and within a week everything was sorted and i moved in. I cannot recommend these agents highly enough. Thank you so much Jane.
Sharan · 21 April 2024
Agent replied · 20 June 2024
Thank you Sharan!
★★★★★ 5/5
TrustpilotFirst time landlords
We tried originally to sell our house but the market isn't great so decided to rent. Mark Glenn at the Northampton office sorted everything out & we had a tenant lined up within a couple of days at the full asking price. He explained the whole process to us being first time landlords & showed us what we needed to do & all the costs involved. We felt fully supported throughout the whole process & Mark made it all completely painless & we look forward to working with Howkins going forward.
Richard · 20 October 2023
Agent replied · 13 June 2024
Thank you so much for leaving us a great review. We are so glad our Northampton team could help.
★★★★★ 5/5
Trustpilot10/10 for Nikki from the Atherstone Branch
It's coming up to 2 years off renting a property with Howkins & Harrison, i can honestly say what a great company and it's definitely down to the staff/agent's especially Nikki what a top guy he is very friendly polite and respectful , Nikki has been over to view the property a fair few times he always makes the visit's comfortable and any issue's within the property itself he has always seen to it straight away , couldn't thank you enough Nikki 10/10 from me .
Farheen · 13 October 2023
Agent replied · 13 June 2024
Thank you so much for your kind review. We really appreciate it and are so glad our team is able to help.
★★★★★ 5/5
TrustpilotTowcester Office…
Karen from the Towcester office has been a terrific help to me in our house purchase. Nothing was too much and I’m sure I was very demanding. I hadn’t realised just how much she did! It’s not just about buying a house that’s for sure, she was with me every step of the way!! Thank you Karen for all your help!
Martine · 9 October 2024
Agent replied · 24 December 2024
Thank you!
★★★★★ 4/5
TrustpilotI thank you Howkins & Harrison for…
I thank you Howkins & Harrison for continuous support and help whenever we needed. Alex is always cooperative person. He is always there whenever we ask for any help. He can support in any issues and replies even 100 times. Howkins & Harrison is always trustworthy and very quick in solving any of the issues. Their service is the best!Thank you so much Howkins & Harrison
Ashish · 19 July 2024
Agent replied · 24 August 2024
Thank you!
★★★★★ 5/5
TrustpilotHelpful and professional
Friendly, welcoming and well informed team. Nicky has been so helpful and professional.
Suzanne · 12 March 2026
Agent replied · 31 May 2026
Thank you!
★★★★★ 5/5
TrustpilotFirst time rental experience
Being new to the rental market I was a little apprehensive about the procedures involved but Lisa Swinnerton the Atherstone branch manager couldn’t have been more helpful. Lisa was prompt,curtious and friendly at our first meeting to view the property and has subsequently been at the end of a call,text or email to answer any questions I’ve had. The dealings with Howkins & Harrison and in particular Lisa Swinnerton have been excellent and long may it continue. Would thoroughly recommend this letting agent.
Paul · 31 August 2023
Agent replied · 13 June 2024
Thank you for leaving us a kind review, Paul. We are really glad that our team was able to help you.
★★★★★ 5/5
TrustpilotLutterworth Team - 10/10
We instructed H&H Lutterworth branch for the sale of our home in a very difficult time in the market. There where a series of complications but Ali and the team managed to get the job done with complete professionalism and always a smile on the face.From start to finish, photos, viewings to sale we where always impressed with all of the services, at a competitive price.We where always kept in the loop with frequent updates via calls and emails. The team even contacted us out of their working hours late at night with news on the sale. We wouldn't hesitate to recommend them to anyone looking to sell their property! 5*!
Claypole · 11 August 2023
Agent replied · 13 June 2024
Thank you for leaving us a lovely review. We are glad we could help.
★★★★★ 5/5
TrustpilotI've recently registered with Howkins
I've recently registered with Howkins & Harrison Towcester and have been really impressed with the service! I initially spoke with Cally, who was very helpful and took the time to properly understand my criteria. The team has been great at keeping me updated when new properties come onto the market that I might be interested in and are always friendly when I call.
HE · 30 September 2026
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Professional and polite. Realistic valuations and good marketing strategies.
Nadine was very helpful and I would recommend H&H to anyone looking to buy or sell property
Mr · 5 July 2026
★★★★★ 5/5
TrustpilotAli, Beth & Carly - Lutterworth
Ali, Beth & Carly … wow what can I say! They were all amazing from start to finish on the purchase of our new home they all went above and beyond to make our dream come true! Nothing was ever too much trouble and we truly felt like they were rooting for us. Ali kept me informed of any updates and was liaising with people up and down the chain to help keep everything on track. We had a few bumps along the way and at times the girls must have felt like therapists having to help us through such a stressful time but we are so grateful! Thank you so much x
Rosie · 27 July 2023
Agent replied · 13 June 2024
Thank you for leaving us a lovely review, Rosie. We really appreciate it.
★★★★★ 5/5
Trustpilot5 star service from start to finish
We were extremely happy with Jamie and his team who helped us get an offer accepted for our new house at the back end of 2024. Jamie was highly attentive and accommodating throughout the buying process, allowing us to view the property 4 times, answer any questions we had, and aid us in pushing the solicitors for answers which ultimately helped us move in before the stamp duty changes came into effect on April 1st 2025.
Ryan · 22 April 2025
★★★★★ 5/5
GoogleWe bought our house via Howkins & Harrison and they were excellent. We were given plenty of time to view the property and even accommodated multiple viewings. Helen was available to answer all our questions and kept us in the loop at every stage of the process. We found Helen to be very knowledgeable and professional during the whole process. Highly recommend Howkins & Harrison!
Justine · 13 June 2024
Agent replied · 26 August 2024
This is great to hear, thank you!
★★★★★ 5/5
TrustpilotI’ve rented through Howkins and…
I’ve rented through Howkins and Harrison for 12 years and can honestly say that I have always been happy as a tenant under their management. Currently our property is under the care of Nikki and Lisa at the Atherstone branch. Appointments are made at a time suitable to Nikki and me, visits are friendly and helpful. Nikki is always cheerful and most importantly respectful that he is visiting your home. A complete contrast to the experience I have had with 2 other letting agents!!Great service as always from Howkins and Harrison. I genuinely would not go through any another letting agent!
Elaine · 13 July 2023
Agent replied · 13 June 2024
Thank you for your kind review, we really appreciate it.
★★★★★ 5/5
GoogleI can highly recommend this agent and Jane in particular. Earlier this year I was issued with a no-fault eviction notice despite being an exemplary tenant. It’s super-stressful! I saw a lovely property and contacted Jane and from the first conversation she was hugely responsive, caring and professional which was so welcome after a difficult search. Thank you so much Jane 🙏
Anne · 27 July 2024
Agent replied · 26 August 2024
Thank you!
★★★★★ 5/5
GoogleVery happy with the service provided. The whole process from listing to sold was handled really well and Clair went above and beyond to keep us in the loop despite various issues further along the chain.
Martyn · 11 July 2025
Agent replied · 9 September 2025
Thank you!
★★★★★ 5/5
GoogleHello,
It was a pleasure to work with Julian Buckenham form H&H. He is an amazing person with a great experience in his domain.
We were the 1st time buyers and his knowledge and his expertise helped us to get a better understanding of the whole process.
Always helped us to get the enquiries from our lawyers resolved as quick as possible.
He always keep his commitments and ensuring that everything is spot on. During the challenging times Julian helped me to remain positive and confident.
Thank you Julian for the great service provided. You are an exceptional person and definitely we will look forward to work together in the future with you.
Well done you for H & H
Claudia · 21 June 2023
Agent replied · 20 June 2024
Thank you!
★★★★★ 5/5
GoogleAfter months and month of looking, We found our dream home though Howkins and harrison. The lady who show us around the house was really friendly and knowledgeable! We just knew this was our future home! We put in a offer and got accepted! Julian was my point of contact.
I can't thank Julian enough for all the hard work he has done. He has gone above and beyond for us! We had a few bumps in the chain and Julian went out of his way to make sure everyone was communicating, happy and done everything possible to keep it all together! If it wasn't for Julian we wouldn't be buying our dream home now! So thank you! We really appreciate you!
If I was to move again I would be calling Julian up straight away! He has given us first class treatment and is a pleasure to deal with! Nothing was to much of a ask!
I will definitely be recommending him to my friends and family.
A · 21 June 2023
Agent replied · 20 June 2024
Thank you!
★★★★★ 5/5
GoogleCan’t recommend Howkins and Harrison enough, especially Chris Ollerenshaw. As first time buyers it has been great to have a friendly voice on the phone to support us all the way from offer to completion. Chris worked hard to move our purchase forward in the final stages and was helpful in passing communications between us and the seller. He always got back to our calls or emails quickly. We will use Howkins and Harrison in future & recommend them 100%
Natasha · 21 June 2023
Agent replied · 20 June 2024
Thank you Natasha!
★★★★★ 5/5
GoogleI anticipated that moving house after 45 years living in our family home was going to be emotional and stressful. However, Julie Tavinor and the staff at Howkins and Harrison were just brilliant! At every step of the journey, they were there supporting and advising either by phone or email. I couldn’t have asked for more supportive or thoughtful people working for me. Julie was really quick to resolve any issues that arose and kept the communication between me and the buyers really effective. In the end, it felt like she drove the whole process and made it happen. Thank you to Howkins and Harrison for a superb service! If I had ever have to do this again, I’d come straight to you! Thank you all!
Alison · 21 June 2023
Agent replied · 20 June 2024
Thank you Alison. We wish you happiness in your new home.
★★★★★ 5/5
Trustpilotalways supportive!
throughout my tenancy lisa has been nothing but supportive to me & always a pleasure to deal with - nothing is ever too much trouble & any issues she will resolve as quick as she’s able to but always keeps me in the loop so I’m never left in the dark - highly recommend howkins & lisa especially!
Beth · 10 March 2026
Agent replied · 31 May 2026
Thank you!
★★★★★ 5/5
GoogleEesha was very kind, professional, and attentive throughout the whole process. She took the time to understand our needs and was especially considerate about finding a home close to my son’s school. She communicated clearly, followed up promptly, and made everything much easier for us. We really appreciate her support and would definitely recommend her!
Mariele · 16 November 2025
★★★★★ 5/5
TrustpilotAlways a high standard of service…
My family have used H and H as managing agents for many years and have always been very impressed at the standard of service they offer. Today is a case in point - Alex has been very efficient in organising a roofer and a plumber to visit my property and has used his initiative to ask relevant questions of both in order to identify a solution.
Mrs · 29 April 2024
Agent replied · 13 June 2024
Thank you!
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