Every review we hold for the Rugby office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBelvoir Rugby have looked after our 6 rental properties now for ten years and they really are excellent. Communications are first class and they seem to ,manage the different needs of both landlords and tenants very well. They are 100% focused on providing good service to both without any distractions in other sales activities.
Ian · 1 January 2023
Agent replied · 31 December 2024
Thank you very much for such a wonderful review Ian, it is greatly appreciated. We will ensure the team are aware of your kind words. We look forward to seeing you again soon.
★★★★★ 5/5
Direct reviewsFrom the moment we first engaged their services a decade ago, we were impressed by the warm and welcoming atmosphere in their office. Their staff members have always been friendly, knowledgeable, and eager to assist with any inquiries or concerns.
Throughout the years, we have rented two properties through Belvoir agency, and each time, the experience has been seamless and hassle-free. From the initial property search to the signing of the lease agreements and subsequent maintenance requests, their team has demonstrated exemplary efficiency and organization.
We greatly appreciate the promptness with which any maintenance issues have been addressed. Whether it was a minor repair or a more significant problem, the agency has shown a commitment to resolving issues promptly and effectively, ensuring that our living conditions remained comfortable and enjoyable.
We will not hesitate to recommend their services to friends, family, and colleagues.
Inga&Juris · 27 June 2023
★★★★★ 5/5
allAgentsAs a long-standing client, we
As a long-standing client, we felt compelled to express our utmost satisfaction and gratitude for the exceptional service Belvoir agency has provided us over the past 10 years. The level of professionalism, expertise, and dedication consistently exhibited by their team has made our experience with their letting agency truly outstanding.
From the moment we first engaged their services a decade ago, we were immediately impressed by the warm and welcoming atmosphere in their office. Their staff members, without exception, have always been friendly, knowledgeable, and eager to assist with any inquiries or concerns.
One aspect that truly sets Belvoir letting agency apart is the meticulous attention to detail and thoroughness in the property management process. Throughout the years, we have rented two properties through Belvoir agency, and each time, the experience has been seamless and hassle-free. From the initial property search to the signing of the lease agreements and subsequent maintenance requests, their team has demonstrated exemplary efficiency and organization.
Furthermore, we greatly appreciate the promptness with which any maintenance issues have been addressed. Whether it was a minor repair or a more significant problem, the agency has consistently shown a commitment to resolving issues promptly and effectively, ensuring that our living conditions remained comfortable and enjoyable.
Additionally, agency`s transparent and fair approach to financial matters has been commendable. Rent payments, invoicing, and deposit refunds have always been handled with utmost professionalism and integrity. Team's ability to clearly communicate any changes or updates related to financial matters has fostered trust and confidence in agency's operations.
In conclusion, after 10 years of service, we are delighted to share this brilliant review for Belvoir letting agency. Their commitment to excellence, professionalism, and exceptional customer service has set a remarkable standard in the industry. We will not hesitate to recommend their services to friends, family, and colleagues.
Many thanks to them once again for a decade of outstanding service.
Inga · 27 June 2023
★★★★★ 5/5
allAgents"As a long-standing client, we ..."
As a long-standing client, we felt compelled to express our utmost satisfaction and gratitude for the exceptional service Belvoir agency has provided us over the past 10 years. The level of professionalism, expertise, and dedication consistently exhibited by their team has made our experience with their letting agency truly outstanding.
From the moment we first engaged their services a decade ago, we were immediately impressed by the warm and welcoming atmosphere in their office. Their staff members, without exception, have always been friendly, knowledgeable, and eager to assist with any inquiries or concerns.
One aspect that truly sets Belvoir letting agency apart is the meticulous attention to detail and thoroughness in the property management process. Throughout the years, we have rented two properties through Belvoir agency, and each time, the experience has been seamless and hassle-free. From the initial property search to the signing of the lease agreements and subsequent maintenance requests, their team has demonstrated exemplary efficiency and organization.
Furthermore, we greatly appreciate the promptness with which any maintenance issues have been addressed. Whether it was a minor repair or a more significant problem, the agency has consistently shown a commitment to resolving issues promptly and effectively, ensuring that our living conditions remained comfortable and enjoyable.
Additionally, agency`s transparent and fair approach to financial matters has been commendable. Rent payments, invoicing, and deposit refunds have always been handled with utmost professionalism and integrity. Team's ability to clearly communicate any changes or updates related to financial matters has fostered trust and confidence in agency's operations.
In conclusion, after 10 years of service, we are delighted to share this brilliant review for Belvoir letting agency. Their commitment to excellence, professionalism, and exceptional customer service has set a remarkable standard in the industry. We will not hesitate to recommend their services to friends, family, and colleagues.
Many thanks to them once again for a decade of outstanding service.
Inga · 27 June 2023
★★★★★ 5/5
GoogleVery professional and easy to deal with. No issues with returning my deposit. If anything went wrong in the flat it was dealt with quickly.
Dave · 10 October 2024
Agent replied · 31 December 2024
Thank you for your feedback Dave. Good luck in your new home.
★★★★★ 5/5
Direct reviewsRosie and the team at Belvoir are absolutely brilliant. From start to finish they make the letting process as easy as possible, taking care of all the details and sending regular reports with photographs of the condition of the property. Any maintenance issues that crop up they manage seamlessly.
Jane · 10 May 2021
★★★★★ 5/5
GoogleHighly recommended. Belvoir is a trustworthy real estate company. They did good communication and coordination between tenant and landlord.
Amanda · 6 December 2024
Agent replied · 31 December 2024
Thank you for leaving this review. Im glad to hear you are pleased with our services and would recommend us.
★★★★★ 5/5
GoogleA fabulously friendly, knowledgable, understanding and professional team, who literally love to see their tennants and landlords get the best from their properties. I actually look forward to my six monthly visit for a catch up with them!
Ian · 1 January 2024
Agent replied · 31 December 2024
Thank you for such a fabulous review. It means a lot to us Ian. Look forward to seeing you again soon.
★★★★★ 5/5
GoogleAbsolutely fantastic!
Belvoir helped me find my new home in the toughest times - they worked with me to ensure that my previous financial year knock back (due to Covid 19) would not stop me from finding a perfect property for which I can afford and would accept my pet.
By far the best letting experience I have had!PositiveProfessionalism
Calum · 1 January 2022
Agent replied · 31 December 2024
We are so happy to hear from you Calum and that we have exceeded your expectations. We aim to please so its great to hear such positive words. We hope to visit you soon in your new home.
★★★★★ 5/5
YellLovely people
A fabulously friendly, knowledgable, understanding and professional team, who literally love to see their tennants and landlords get the best from their properties. I actually look forward to my six monthly visit for a catch up with them!
IanF-756 · 15 December 2023
Agent replied · 10 October 2026
Dear IanF - We're absolutely thrilled to receive your glowing feedback, and apologies it's taken a while to get back to you; you're our first review on Yell! It's always a pleasure to catch up with you during our visits. Our team is passionate about delivering a positive experience for both tenants and landlords, and we're delighted to know we're succeeding. Thank you for trusting us with your property needs, and we look forward to seeing you soon.
★★★★★ 5/5
GoogleSuperb letting agents, really helpful and flexible, great communications and easy to deal with. Thank you
Rebecca · 5 January 2025
Agent replied · 31 December 2024
Hi Rebecca, thank you for this review. We aim to please! See you soon.
★★★★★ 5/5
FacebookHighly professional. I had the tenant find only service. They quickly told me what I needed to do in order to get the property let as fast as possible. Despite telling me business was slow they had found a new tenant very quickly. They sent me copies of paperwork (inventory and contact details on contract) as soon as the tenant had moved in. I'm delighted with their service.
Jane · 4 July 2019
Agent replied · 6 February 2025
Jane Jenkins, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
★★★★★ 4/5
GoogleViewed the property on line over a year ago and was worried that it was going to go, I got is straight away. Emails are dealt with efficiently. Had an issue with the bathroom radiator which did take a few months to sort, however pleased to say it is sorted.
Sharon · 1 January 2023
Agent replied · 31 December 2024
Hi Sharon, thank you for taking the time to write us a positive review. We look forward to seeing you again soon.
★★★★★ 5/5
GoogleI recently engaged Belvoir (Rugby) to manage my property portfolio. I will be honest and say they were handed a bit of a 'hornets nest' and they have patiently and very professionally sorted through all of the chaos. As a landlord, their willingness and ability to just get on with running my properties without a fuss is breath of fresh air. It's early days but I am extremely impressed.
Lynne · 2 January 2018
Agent replied · 31 December 2024
Lynne, thank you for leaving this detailed feedback about your experience with Belvoir Rugby. We always love to receive great feedback.
★★★★★ 5/5
YellAmazing
Its been 3 months with Belvoir, I am pleased with the efforts and all services with them, having a good friendly relationship with Belvoir Rugby. They are amazing.
SandeepK-85 · 31 May 2024
Agent replied · 10 October 2026
Dear SandeepK-85, Thank you so much for your wonderful review! We're delighted to hear you've had a positive experience with our services and team at Belvoir Rugby. We pride ourselves on fostering friendly, professional relationships and are thrilled to be a part of your property journey. Your satisfaction is our top priority, and we look forward to continuing to support you.
★★★★★ 5/5
GoogleBelvoir: 5 Star Service for 5+ Years!
For over five years, Belvoir Lettings Rugby have consistently impressed me with …
Dawid · 10 October 2024
Agent replied · 31 December 2024
What a fabulous review, thank you Dawid, its really appreciated. We have a big smile on our faces and its all down to you! Have a great day.
★★★★★ 5/5
GoogleBrilliant, tireless staff who go the extra mile and consistently top-notch communication from Belvoir, honestly couldn't have made a better choice when choosing someone to manage my property. Thank you guys x
Kyle · 6 March 2024
Agent replied · 31 December 2024
Well, what can I say, what a fabulous review. We really do appreciate you taking the time to do this. We look forward to working with you again in the future.
★★★★★ 5/5
GoogleAll the ladies at Rugby branch are so helpful and kind. They made the process so easy and hassle free! Look forward to having many happy years at my new home. Thankyou all very much.
Deborah · 1 January 2024
Agent replied · 31 December 2024
Hi Deborah. A lovely review from a very lovely lady. So pleased you have moved into the cottage and Im sure you will be very happy there. Look forward to seeing you soon. Take care.
★★★★★ 5/5
GoogleVery good letting agent, and I would say probably the best I have ever used. Very proactive, organised, understanding etc. The Rugby office has a good solid team that you can rely on 👍 …
Paul · 1 January 2024
Agent replied · 31 December 2024
Paul, we would like to thank you for your glowing review. We are sorry to see you are moving but we wish you good luck in your new home. Thanks again
★★★★★ 5/5
GoogleI have been renting the house though the agency for over 4 years. Every problem I had has been fixed in timely manner. Some small issues with inventory check and state of carpets, but after I contacted them about it they amended it. After I moved out I had to remind them about it as they wanted to charge me for professional cleaning. Other than that, no issues.
Bartosz · 2 January 2017
Agent replied · 31 December 2024
Thank you very much for sharing these comments, Bartosz.
★★★★★ 2/5
GoogleI tried to book appointment for property ASAP and have been told at Tuesday earliest available viewing of property can be arranged at Friday. Agreed to that, traveled one hour to view property just to get a call 15 minutes before that somebody put application already yesterday. Kind customer service but feeling very upset with actions made by this agency. Change my mind
CJski · 2 January 2020
Agent replied · 31 December 2024
Hi Cjskitv. We regret to hear that you are displeased with your recent experience with us. You're right, prior to you arriving in Rugby, the property you were interested in had been let; we contacted you as soon as we were aware that an application had been taken. It was unfortunate that you had travelled a distance to see the property and we're sorry about this, but in a busy rental market it happens. As it is now illegal to take more than one application on a property at a time, we did not want to waste your time any further. At no time would we suggest to you or any other prospective tenant that a property is somehow 'reserved' for them simply because they've booked a viewing. Equally the decision to remove a property from the market and cancel future viewings is not ours - it's for the Landlord of the individual property to make that call. When a landlord instructs us to stop viewings, we can't simply ignore him/her. Disappointed though you clearly are, we hope you manage to find something suitable.
★★★★★ 5/5
FacebookBeen a tenant through Belvoir for over 2 years now i Had a 6 monthly house visit an reported a few minor issues they had an engineer out within a few days an the issues have been sorted.. great an fast service.. always speedy to get back to you on any questions or problems you have and are always happy to help :)
Carlie · 18 December 2019
Agent replied · 6 February 2025
Thank you for letting our team know how we did! We really do appreciate it. We are always more than happy to assist if anything else comes up. Take care and Merry Xmas!
★★★★★ 5/5
GoogleVery nice, friendly and efficient staffs. Belvoir Rugby is the best agent for me.
Indirakumari22 · 2 January 2020
Agent replied · 31 December 2024
Indirakumari22, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!
★★★★★ 5/5
GoogleProfessional and friendly making the renting process as seamless as possible. Great communication throughout and care about what they do and you as the customer from start to finish.
Simon · 6 March 2024
Agent replied · 31 December 2024
Great review from one of our tenants. Thank you for taking the time to leave it, it means a lot. Good luck in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.