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Belvoir Rugby reviews

β˜…β˜…β˜…β˜…β˜… Excellent

476 reviews across 5 platforms

41 Newbold Road, Rugby, CV21 2ND

Part of Belvoir, see every office.

Belvoir's office in Rugby, at 41 Newbold Road, is rated 4.9 out of 5 across 476 reviews on five platforms, including 289 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

Google logo

4.8 / 5

289

Reviews on Google

This office

Facebook logo

5.0 / 5

84

Reviews on Facebook

This office

Yell logo

5.0 / 5

5

Reviews on Yell

This office

Direct reviews logo

5.0 / 5

39

Reviews on Direct reviews

This office

allAgents logo

59

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Belvoir Rugby

Belvoir is Rugby's Lettings Specialist, managing a range of properties throughout the town, and acting on a tenant-find basis for many more. We are a regulated agent - full members of ARLA, SafeAgent, and The Property Ombudsman's Scheme - for our landlords' protection. We offer a free appraisal to all people who have a property to let - we also have a 'price match guarantee' with any other regulated agent in town. For those thinking of investing in property, we offer free and comprehensive buy-to-let advice - we let properties on a daily basis, so we know what works and what doesn't!

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Rugby office, from every platform, shown as written. First names only.

5/5

Google

I am thankful to Belvoir. Our experience with them has been so easy and quick. All staff have been great communicating with us every step of the way. They went above and beyond to make sure we were able to have the property quite quickly and made us feel comfortable in making the decision to rent the property. We are so happy in the property and love our new home. Thank you so much to the whole team.

Louise Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you so much for this glowing review Louise and we are so pleased to hear you have settled in well to your new home. We look forward to visiting you soon on our first visit.

5/5

Google

I've had my property let through Belvoir for the last 14 years and have always had exceptional service from Wendy and team. They have the ability to almost second guess when issues arise and rapidly deal with them. I know that I never have to worry, taking away any of the stress of being a landlord!

Ray Β· 1 January 2021

Agent replied Β· 31 December 2024

Hi Ray Griffiths, thank you for taking the time to leave a review for us at Belvoir Lettings Rugby. We're happy we could meet your expectations! We will pass your comments on to the team. Best wishes.

5/5

Google

Excellent service! I used Belvoir as tenant for 2 years and could not recommend them more, all issued were dealt with the same day, quick responses every time. I have a dog so it was not easy to find the house but they did excellent job and I moved in to the first one they showed me, they don't waste your time, listen to what you looking for and only send you what fits your criteria.

Aleksandra Β· 1 January 2024

Agent replied Β· 31 December 2024

This is a delight to hear Aleksandra and that you would be happy to recommend us to others based on your positive experience. We hope to work with you again in the future.

5/5

Google

Very happy with Belvoir! Our first time renting and Belvoir professionalism made everything go smoothly and stress free, the team has been very helpful and patient with us through all the process. I strongly recommend Belvoir Rugby! Thank you for making our first rental experience so positive!

Ana Β· 10 March 2025

Agent replied Β· 11 March 2025

Dear Ana, We're delighted to hear about your positive experience with Belvoir Rugby! It's an absolute pleasure to support your first rental journey and ensure it's seamless and stress-free. Your recommendation is highly appreciated. We always strive to maintain this level of service and are here for any future needs you may have. Welcome to your new home! Warm regards, The Belvoir team

1/5

Google

A lady driving a car covered in this firm's livary just tred to run me over. Apparently unconcerned with trivial things like rear view mirrors, she just blindly threw her car into reverse and it was only my quick reactions that saved me being run over or cushed into the car behind. This happened on Houston Road in Rugby at around 1pm today. The person involved should never be allowed in the driving seat of a car ever again as they represent an enormous danger to the public and to other road users.

Ben Β· 21 February 2025

5/5

Google

Wendy and the other ladies at Belvoir have been so helpful to me and my partner who have had some problems with another letting agents but we are now settled in our new home with belvoir. They are super efficient, reliable and GREAT communication. I would highly recommend Wendy especially at Belvoir in rugby! She is fantastic!

Paige Β· 2 January 2018

Agent replied Β· 31 December 2024

Paige, thank you for leaving this detailed feedback about your experience with Belvoir Rugby.

5/5

Google

We have rented a property in Rugby using Belvoir 4 year 4 months ago and finally vacated last week. The process was pretty straight forward and the staff were really quick in answering our questions and solving our problems. Response was almost immediate. Our Special thanks to β€œWendy” who looked after us since day one. πŸ‘πŸ‘

Yogi Β· 2 January 2018

Agent replied Β· 31 December 2024

Yogi Yogi, we're so glad that we were able to go above and beyond your expectations! Good luck in your new home. Thank you again for the great review!

5/5

Direct reviews

We were initially recommended Belvoir as a managing agent for our property and have been with them for a number of years. We can only give praise to the team as a whole for the excellent service they have provided during this period. They have been very professional in their interactions with us, responding to queries and questions is an efficient manner. When there have been issues they have kept us fully up to date on these and also recommended 3rd parties who were able to help out in some of the areas that Belvoir don't cover as part of their service. We couldn't rate them highly enough to look after your property!

Jason Β· 15 December 2024

5/5

allAgents

Excellent managing

We were initially recommended Belvoir as a managing agent for our property and have been with them for a number of years. We can only give praise to the team as a whole for the excellent service they have provided during this period. They have been very professional in their interactions with us, responding to queries and questions is an efficient manner. When there have been issues they have kept us fully up to date on these and also recommended 3rd parties who were able to help out in some of the areas that Belvoir don't cover as part of their service. We couldn't rate them highly enough to look after your property!

Jason Β· 15 December 2024

5/5

allAgents

"Excellent managing..."

We were initially recommended Belvoir as a managing agent for our property and have been with them for a number of years. We can only give praise to the team as a whole for the excellent service they have provided during this period. They have been very professional in their interactions with us, responding to queries and questions is an efficient manner. When there have been issues they have kept us fully up to date on these and also recommended 3rd parties who were able to help out in some of the areas that Belvoir don't cover as part of their service. We couldn't rate them highly enough to look after your property!

Jason Β· 15 December 2024

5/5

Google

Belvoir Rugby is a very serious agency, the girls are very nice, serious and very professional. we thank you from the bottom of our hearts, for the beautiful house you offered us we wish you much success. ANA & ROBERT😍πŸ₯°πŸ˜πŸ₯°πŸ˜˜πŸ˜™πŸ˜™ …

Robert Β· 1 January 2022

Agent replied Β· 31 December 2024

Thank you very much for your lovely review. It means a lot to us. We hope you are happy in your new home and look forward to visiting you soon.

5/5

Facebook

The most helpful staff i ever met! Everybody is very helpful and kind. We are renting our house since May, started the process just before lockdown and they were very helpful to move in during this situation. I’ll recommend Belvoir anytime with pleasure! Thank you for all help!

Kata Β· 5 July 2020

Agent replied Β· 6 February 2025

Hi Kata Kiss, thank you so much for your positive comments about Belvoir Lettings Rugby! We're glad to hear we delivered such a great experience. We look forward to seeing you soon. Take care.

2/5

Google

Staff are not the best, rude, poor manners and lack of respect, not very keen in helping you as we found out, avoid if possible!!!

Barry Β· 9 September 2025

Agent replied Β· 8 October 2025

We are genuinely sorry to hear about your experience and take your feedback seriously. Our team strives to provide respectful and supportive service to all. We would appreciate the opportunity to discuss this further and address any issues you've faced. Please contact us at your earliest convenience for assistance. Best regards, Rosie

1/5

Google

I have had this experience with a few agencies, so perhaps it is an industry wide practice. If so, it should change. I rang Belvoir at 13:05 today to enquire about a property in Rugby. The agent on the phone said the property is available, and will send a virtual viewing link as well as some questions. At 13:45 I replied with in depth answers to the questions, and expressed my interest in the property. I then get an email back asking which property I am interested in. I did want to ask the representative to literally scroll up on the email thread, however I again confirmed the property and my interest. I am then told the landlord is already considering applications and they will be in touch if any applications drop out. This is just over an hour after I was told on the phone the property is available. Horrible practice. Clearly more interested in clicks and website traffic than the experience of the user. Evidently, Belvoir couldn’t give less of a toss about wasting people’s time as long as they’re still benefitting. Compete waste of my time and the agency.

Kyle Β· 1 January 2023

Agent replied Β· 31 December 2024

Good morning Kyle and thank you for making contact with us about your experience. We are sorry to hear that you were not happy and would like to clarify our practice (and quite possibly the other local agencies, as you have also had the same experiences from them too). When you initially enquired about the property, it was still available and as promised, we immediately sent you a link to view the property online. We also sent you a link to all of the other properties we had available in case these may be suitable too. When you confirmed which property you were most interested in, we replied to advise that the landlord was considering a couple of applications and should anything "fall through" we would be back in touch. We did not want you to go to the trouble of completing our application forms, only to be told the property had been taken. The rental market is moving very quickly at the moment, and we try to be as responsive as possible and to keep the people enquiring, as up to date as we can. I am aware from your last email to us, that you considered that we had wasted your time but please be assured, this is not our intention, and we try to be as honest as we possibly can. We wish you good luck in finding your new home.

5/5

Google

I've used Belvoir for several years now and have always appreciated the friendly, efficient service offered by Wendy, Rosie and the team. They've helped me to manage two properties in Rugby and I trust them to do the right thing both for myself as well as my tenants. Highly recommended

Adam Β· 2 January 2019

Agent replied Β· 31 December 2024

Hi Adam N, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic weekend!

5/5

Google

Belvoir Rugby is a very serious agency and very professional. We haven't had any issues with property yet, but I believe that if something happens Belvoir would help and resolve immediately.

Monika Β· 1 January 2023

Agent replied Β· 31 December 2024

Thank you very much for your review Monika. We are really pleased to hear that you are happy with the agency and our experiences to date. We look forward to seeing you soon.

5/5

Google

As a Landlord for many years with Belvoir Rugby, I have always found them to be very professional. Issues are dealt with very quickly. I would not hesitate to recommend them.

National Β· 17 June 2025

Agent replied Β· 18 June 2025

We're incredibly grateful for your long-standing trust in us and your positive feedback. It's good to hear that our dedication to professionalism and prompt issue resolution meets your expectations. Your recommendation is the best feedback for us, and we look forward to continuing our successful partnership. Thank you! Best wishes from the Belvoir Rugby Team

5/5

Google

Recently rented a property through Belvoir. Everyone we dealt with was professional, helpful and friendly. Entire process was seamless and property was immaculate when we moved in. Would definitely recommend 😍 …

Amanda Β· 31 May 2025

Agent replied Β· 3 June 2025

Dear Amanda - Thank you so much for your lovely review - glad that everything went smoothly for you, and great to get the feedback! We hope you're settling in nicely to your new home. Best wishes from all the Belvoir ladies!

5/5

Google

Belvoir Letting Rugby is the most friendly and helpful letting agency I have been with. It makes the experience much more pleasurable and certainly less stressful. 100% recommend

Beth Β· 1 January 2023

Agent replied Β· 31 December 2024

Hi Beth and thank you so much for leaving us a 5 star review about your experience with us to date. Its great to hear that you would recommend us to others and that we made your house move as stress free as it can possibly be! Thanks again.

5/5

Facebook

Having once been a tenant for Belvoir & now a contractor for Belvoir I can say hand on heart that these guys really do care for their tenants and their landlords. The Rugby branch go above and beyond for their tenants ensuring repairs are dealt with quickly and efficiently, all whilst ensuring the landlords are kept up to date and onboard with all repairs and issues that may be raised. Couldn’t recommend them enough if you are thinking of renting a property through them or if you are thinking of putting you property into their hands the service you will receive is top notch and there’s nothing that is to much trouble for the team which always serve with a smile. Professional, reliable and transparent every time!

Will Β· 18 September 2024

5/5

Google

I was so impressed by Belvoir. They were amazing from start to finish with moving into my new flat, so responsive and helpful and everything was so easy! Thanks to Rosie, Dana and Wendy!PositiveResponsiveness, Professionalism

Lucy Β· 1 January 2022

Agent replied Β· 31 December 2024

Lucy Diack-evans, thank you for your kind words and this wonderful review! We're happy you found our staff to be so supportive during your experience here at Belvoir Lettings Rugby. We hope to see you soon!

5/5

allAgents

I have been with Belvoir, as

I have been with Belvoir, as a landlady, for 10 years,now.My experience has been such that I cannot imagine why a Landlord/landlady would wish to choose another letting agent in Rugby. After some 7 years of letting in London, with all the challenges this brings, I sold up and moved to Rugby.With the intention of letting properties, I drew up a list of questions based on my experiences, and Belvoir were the only agent to meet this criteria. The agency has not disappointed. I have 3 houses with long term, seemingly content tenants. They have maintained their homes to a high standard (one a bit blokish but still very good). I have spoken to two of the tenants, when visiting with British Gas for an insulation survey,and they have told me that they feel very relaxed contacting Wendy with any problems,knowing that they will be resolved promptly. Wendy inspects regularly and produces an inspection report with photos of all rooms and outside areas.(It is like a window into your property).She mentions any small jobs, and also things to consider for the future. I am in favour of this because I think forward planning is important. Rosie makes certain that the rents are paid on time, invoices are prompt and accounts are accurate. There is also opportunity to take up their managed Buildings and Tenant default insurance at reasonable premiums Tradespeople,who work for them regularly, produce quality work at competitive prices. Indeed one regular has told me that Belvoir is a good agent to work for. Not every agent is so stress free.

Christine Β· 23 April 2015

5/5

Google

Can say that it was pleasure to go trough all renting process with Belvoir Rugby . Always fast and clear responses, as well on weekend once we had issue, solution came fast. Kind and understanding staff, ready to adjust clients needs for both sides. Understandable and clear renting rules.

Rimma Β· 22 July 2024

Agent replied Β· 31 December 2024

Hi Rimma and thank you for taking the time to leave this 5 star review. It is appreciated. We wish you good luck in your new home. See you soon.

5/5

Yell

Belvoir Lettings Rugby branch

Belvoir have provided me with excellent service. Always happy to help sort out issues and give advice when needed. A very professional and competent company.

AlisonC-838 Β· 17 June 2025

Agent replied Β· 10 October 2026

Dear Alison Thank you so much for your kind review and 5-star rating! We are thrilled to hear about your positive experience with Belvoir. Your satisfaction is our top priority, and we're always here to help with any issues or advice you need. Thanks again and best wishes from the Belvoir Rugby team.

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Questions about Belvoir Rugby

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Rugby won Gold; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Leamington Spa won Gold; Belvoir, Devizes won Gold.

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