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Belvoir Rugby reviews

β˜…β˜…β˜…β˜…β˜… Excellent

476 reviews across 5 platforms

41 Newbold Road, Rugby, CV21 2ND

Part of Belvoir, see every office.

Belvoir's office in Rugby, at 41 Newbold Road, is rated 4.9 out of 5 across 476 reviews on five platforms, including 289 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

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4.8 / 5

289

Reviews on Google

This office

Facebook logo

5.0 / 5

84

Reviews on Facebook

This office

Yell logo

5.0 / 5

5

Reviews on Yell

This office

Direct reviews logo

5.0 / 5

39

Reviews on Direct reviews

This office

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59

Reviews on allAgents

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Reviews may appear on more than one platform.

About Belvoir Rugby

Belvoir is Rugby's Lettings Specialist, managing a range of properties throughout the town, and acting on a tenant-find basis for many more. We are a regulated agent - full members of ARLA, SafeAgent, and The Property Ombudsman's Scheme - for our landlords' protection. We offer a free appraisal to all people who have a property to let - we also have a 'price match guarantee' with any other regulated agent in town. For those thinking of investing in property, we offer free and comprehensive buy-to-let advice - we let properties on a daily basis, so we know what works and what doesn't!

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Rugby office, from every platform, shown as written. First names only.

5/5

Google

Excellent customer service and pro-activity. After contacting Belvoir on a Monday we arranged to meet at our new buy to let property on the Friday afternoon. Wendy was extremely helpful and by Monday she had arranged visits from the cleaners, gas engineer, handy man and decorator to get the property fit for purpose and ready to let. Fast forward a week and Wendy had also found a tenant before the work was completed. Within two weeks of meeting the team at Belvoir the tenant was in, references complete, contracts signed and all required maintenance work done. Excellent proficiency and professionalism. Great job, thank you for all you support.

Nick Β· 1 January 2023

Agent replied Β· 31 December 2024

Hi Nick, thank you so much for taking the time to write us such a glowing review. We are so pleased to hear that you are happy with our services. We try our best to ensure we are as proactive and as helpful as possible to ensure expectations are met. Our contractors also work very hard to deliver a good service so we will also pass on your thanks to them. I believe your new tenant is delighted with the property and is settling in well. We look forward to working with you again soon.

5/5

Google

All the staff were very helpful and were very proffesional nothing was too much bother. Would defintley recommend renting from this agency

Simon Β· 8 October 2026

Agent replied Β· 10 October 2026

We are grateful for your kind words, Simon. It is great to hear the team were helpful and professional throughout. Thank you for recommending Belvoir Lettings Rugby.

5/5

Google

I have used Belvoir a few times and find Rosie and the team to be efficient and would recommend them to anyone wanting a thorough rental service .

Jane Β· 17 July 2025

Agent replied Β· 31 December 2024

Thank you Jane for a lovely review of Belvoir Rugby. It is appreciated and we look forward to working with you again soon.

5/5

Facebook

Absolutely phenomenal experience renting through Belvoir. Honestly, they made what was a difficult time, the most amazing experience - leaving them was tough because the customer service was incredible... any issue and they were there, always responded promptly and always finding a solution no matter what. Thank you SO much & thanks for giving me a chance back in 2023 when no one else would πŸ™‚

Lee-Ann Β· 9 October 2025

Agent replied Β· 11 October 2025

Thank you so much for that lovely review! Really glad to hear that we had a positive impact!! Happy that our customer service was 'incredible' and we too are glad that you were one of our tenants - you were great to have as part of the Belvoir Rugby family. If you need another property in the future, we'd be more than happy to assist you.

5/5

Google

Fantastic staff, always happy to help. Moving in process is swift and easy, and same for the moving out process. Would highly recommend

Dale Β· 10 September 2026

Agent replied Β· 10 October 2026

Dale Thank you so much for the glowing review. We do always try to be helpful and supportive to our tenants - good to hear that we're getting it right! Good luck and best wishes in your new home. From Rosie, Karen, Dominika & Emma

5/5

Direct reviews

My husband and I are thrilled to share our wonderful experience with Belvoir Rugby. We began our journey in one of their charming two-bedroom rental apartments in April 2024, and it has truly been a delight from the start. From the moment we first reached out to Belvoir, their professionalism and warmth stood out. The entire team was incredibly helpful, guiding us through every step of the rental process with care and efficiency. We were particularly impressed by their attention to detail and commitment to ensuring that our new home met all of our needs. The apartment itself is a perfect blend of comfort and elegance. The layout is spacious and thoughtfully designed, providing us with a cozy sanctuary to call our own. The modern amenities and tasteful decor create a welcoming atmosphere that instantly felt like home. We???ve found that the apartment is not only functional but also beautifully maintained, a testament to Belvoir???s dedication to quality. What has truly made our experience exceptional, however, is the ongoing support we???ve received. Belvoir Rugby has been attentive and responsive to any questions or needs we???ve had, making us feel valued and well-cared-for as tenants. We are genuinely grateful to have found Belvoir Rugby. Their exceptional service and commitment to their properties have made our transition to this new chapter in our lives smooth and enjoyable. We highly recommend Belvoir Rugby to anyone searching for a rental home where quality and service are top priorities. Thank you, Belvoir Rugby, for making our experience so positive. We are truly happy in our new home!

BIDHAYA Β· 9 September 2024

5/5

allAgents

Best Property Agent in

My husband and I are thrilled to share our wonderful experience with Belvoir Rugby. We began our journey in one of their charming two-bedroom rental apartments in April 2024, and it has truly been a delight from the start. From the moment we first reached out to Belvoir, their professionalism and warmth stood out. The entire team was incredibly helpful, guiding us through every step of the rental process with care and efficiency. We were particularly impressed by their attention to detail and commitment to ensuring that our new home met all of our needs. The apartment itself is a perfect blend of comfort and elegance. The layout is spacious and thoughtfully designed, providing us with a cozy sanctuary to call our own. The modern amenities and tasteful decor create a welcoming atmosphere that instantly felt like home. We've found that the apartment is not only functional but also beautifully maintained, a testament to Belvoir's dedication to quality. What has truly made our experience exceptional, however, is the ongoing support we've received. Belvoir Rugby has been attentive and responsive to any questions or needs we've had, making us feel valued and well-cared-for as tenants. We are genuinely grateful to have found Belvoir Rugby. Their exceptional service and commitment to their properties have made our transition to this new chapter in our lives smooth and enjoyable. We highly recommend Belvoir Rugby to anyone searching for a rental home where quality and service are top priorities. Thank you, Belvoir Rugby, for making our experience so positive. We are truly happy in our new home!

BIDHAYA Β· 8 September 2024

5/5

allAgents

"Best Property Agent in..."

My husband and I are thrilled to share our wonderful experience with Belvoir Rugby. We began our journey in one of their charming two-bedroom rental apartments in April 2024, and it has truly been a delight from the start. From the moment we first reached out to Belvoir, their professionalism and warmth stood out. The entire team was incredibly helpful, guiding us through every step of the rental process with care and efficiency. We were particularly impressed by their attention to detail and commitment to ensuring that our new home met all of our needs. The apartment itself is a perfect blend of comfort and elegance. The layout is spacious and thoughtfully designed, providing us with a cozy sanctuary to call our own. The modern amenities and tasteful decor create a welcoming atmosphere that instantly felt like home. We've found that the apartment is not only functional but also beautifully maintained, a testament to Belvoir's dedication to quality. What has truly made our experience exceptional, however, is the ongoing support we've received. Belvoir Rugby has been attentive and responsive to any questions or needs we've had, making us feel valued and well-cared-for as tenants. We are genuinely grateful to have found Belvoir Rugby. Their exceptional service and commitment to their properties have made our transition to this new chapter in our lives smooth and enjoyable. We highly recommend Belvoir Rugby to anyone searching for a rental home where quality and service are top priorities. Thank you, Belvoir Rugby, for making our experience so positive. We are truly happy in our new home!

BIDHAYA Β· 8 September 2024

5/5

Google

I am extremely satisfied with the exceptional service provided by Belvoir Lettings Rugby in finding my dream rental home. From the initial consultation to the final signing of the lease, the team demonstrated unparalleled professionalism, expertise, and dedication. Their customer service was outstanding.The team was always responsive, friendly, and willing to go the extra mile to address any concerns or queries I had. I would highly recommend Belvoir Lettings to anyone seeking a reliable and trustworthy partner in their search for the perfect rental property. Thank you for making my home-finding experience seamless and stress-free!

Neethu Β· 2 April 2025

Agent replied Β· 3 April 2025

Dear Neethu, goodness what a review! Thank you so much for your kind words and for taking the time to share your positive experience. We are thrilled to have been part of your journey to find your dream home. Your recommendation means the world to us. Warmest regards, The Belvoir Rugby team

5/5

Google

'Rosie and her team at Belvoir Lettings Rugby have managed properties for us for the past two years. We could not have coped without them! The team are always cheerful, positive and most importantly, incredibly efficient. Emails are answered almost immediately and any problems are dealt with quickly. I have no hesitation in giving them a five star recommendation.' This was my opinion of the Belvoir Rugby team four years ago. It has not changed. The team continue to work efficiently on our, and our tennants behalf despite the difficult circumstances this year. A five star service!

Wendy Β· 1 January 2022

Agent replied Β· 31 December 2024

Thank you, Wendy Wallis, for reaching out to us. Your opinion plays an integral part in our customer service. Just wanted to say another thank you for leaving us an up to date review on our services. It is appreciated. Thanks.

5/5

Google

Just gotta say Belvoir Lettings Rugby have been and continue to be excellent! As a first time landlord, Wendy and team have been brilliant, so much great advice and support. The whole team are friendly and helpful. You can rest assured that …

Eileen Β· 10 October 2024

Agent replied Β· 31 December 2024

So pleased to hear you continue to get a great service from us and are happy to still be working with us Eileen. We will ensure the team in the Rugby office are also made aware of your fantastic review and will pass on your thanks.

5/5

Google

Great company to deal with. Everything was delt with on time and very welcoming with a nice moving in package many thanks.

Joe Β· 8 July 2025

Agent replied Β· 15 July 2025

Thank you so much for your kind review and the five-star rating! We're thrilled to hear that you had a positive experience with us. It was our pleasure to ensure a smooth process and to welcome you with our moving in package. Your satisfaction is our top priority. If you need any more assistance or have any questions, please don't hesitate to get in touch. Enjoy your new home!

4/5

Google

I've been with Belvoir for several years and found that they are quite helpful.

Pete Β· 7 October 2026

Agent replied Β· 10 October 2026

Thank you for the feedback. It's great to hear you've found our team helpful over the years. We look forward to continuing to support you. Karen, Rosie, Emma & Dominika

5/5

Google

We’ve had a great experience with Belvoir Rugby. The team is always professional, very prompt and extremely helpful. Communication has been excellent and any issues have been dealt with quickly. We’re really happy with their service and would happily recommend them.

Adina Β· 10 March 2026

Agent replied Β· 10 October 2026

Adina - Thank you so much for taking the time to share your experience. You've been a great tenant and it's super to hear that you value our professional service and good communication. Even better that you happily recommend us! Best wishes from all the Belvoir Rugby team.

5/5

Google

I phoned Wendy on the Monday morning to inform her of our intention to move home and let the current property out. We provisionally booked a date for Belvoir to come round and view, taking some photos to put on the market. Two days later, on the Wednesday before the formal photos, Wendy phoned to say she has some potential tenants. By the Tuesday of the following week the tenants had viewed and confirmed they liked the property and have now moved in and are very happy. I have dealt with a number of agents in the past but the team at Belvoir, especially Wendy and Zana are by far the most professional and helpful I have ever met. This review gives the opportunity to say thanks once again and I would highly recommend the Belvoir team. Unbelievable service!PositiveResponsiveness, Quality, Professionalism, Value

Jagbir Β· 1 January 2021

Agent replied Β· 31 December 2024

Jagbir Singh Rai, we're so glad that we were able to go above and beyond your expectations! You were also fabulous to work with. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let everyone know about your positive experience. From The Belvoir Team

5/5

Google

I'm a relatively new Landlord and its scary renting out your property, but as soon as I spoke to Belvoir I knew my place was in good hands. I didnt just pick Belvoir out of a hat, I spoke to other estate agents and did my research. Other Estate Agents were more expensive and just didnt fill me with any confidence, it was like you was just another customer and they didn't really care. Wendy came and viewed my place very quickly and promptly, she explained everything I needed to know in a manner that was professional but easy to understand. I got the impression she genuinely wanted to help me. She emailed me all the details straight away as promised and anytime I have emailed the team, someone has always gotten back to me very quickly with a response. I'm extremely happy with their service and highly recommend using them, especially if you are new to being a landlord like myself. Great service ladies! :)

Darius Β· 1 January 2021

Agent replied Β· 31 December 2024

Darius Burchell, we're glad you had such a wonderful experience with us (and continue to do so). We really appreciate that you took the time to leave this lovely review, especially during these challenging times. It has put a smile on our faces so we thank you for that. We sincerely thank you for the positive review, and look forward to seeing you again soon!

5/5

Google

Belvoir Rugby have been managing agents for our rental property for over five years. From the outset we have found Wendy, Rosie and the team extremely knowledgeable, helpful and professional. The level of customer service is outstanding. We have recently had a new heating system installed in our rental property. As we live some distance away, we left the sourcing of:- tradesmen, heating engineer, electrician and decorator etc to Wendy. I can honestly say, I was mightily impressed with the way she took on the challenge, arranging for us to receive quotes, liaising with contractors and coordinating the project. Once the work was completed, new tenants moved in within days. As managing agents, they keep our property well maintained, providing us with regular updates as well as arranging for any day to day repairs and maintenance to be carried out, nothing is to much trouble. Choosing Belvoir Rugby to let out our property all those years ago was one of the best decisions we ever made!!

Marie Β· 1 January 2021

Agent replied Β· 31 December 2024

Marie Bidwell, your wonderful feedback and rating mean a lot to us. We are delighted to be able to pass along your comments to the team here at Belvoir Lettings Rugby! We always strive to provide top quality service to everyone and are pleased to hear that you continue to enjoy your experience with us at Belvoir Lettings Rugby! Thank you.

5/5

Google

I would highly recommend Belvoir Rugby to any property owners looking for reliable management, they will take very good care of your property and your tenants. As tenants, we have been really well looked after, any maintenance jobs are quickly completed, their entire team is very friendly and they respond very quickly to our emails. A special thanks to Wendy who has taking care of us!

Particles Β· 1 January 2023

Agent replied Β· 31 December 2024

Wow, thank you so much. We really appreciate you taking the time to share your experience with us and look forward to working together in the future.

5/5

Direct reviews

Belvoir: 5 Star Service for 5+ Years! For over five years, Belvoir Lettings Rugby have consistently impressed me with their exceptional service. Their recent response to a boiler issue was just another example! They acted quickly, resolved the problem efficiently, and kept me informed throughout the process. Beyond their promptness, I truly appreciate the positive and professional attitude of the entire Belvoir team. A special shoutout to Wendy for her fantastic cooperation over the years - it's always a pleasure to deal with Belvoir! If you're looking for a reliable and professional letting agency, look no further than Belvoir. Highly recommend!

Dawid Β· 21 March 2024

5/5

Facebook

Belvoir: 5 Star Service for 5+ Years! For over five years, Belvoir Lettings Rugby have consistently impressed me with their exceptional service. Their recent response to a boiler issue was just another example! They acted quickly, resolved the problem efficiently, and kept me informed throughout the process. Beyond their promptness, I truly appreciate the positive and professional attitude of the entire Belvoir team. A special shoutout to Wendy for her fantastic cooperation over the years - it's always a pleasure to deal with Belvoir! If you're looking for a reliable and professional letting agency, look no further than Belvoir. Highly recommend!

Dawid Β· 21 March 2024

5/5

allAgents

"Belvoir: 5 Star Service for..."

For over five years, Belvoir Lettings Rugby have consistently impressed me with their exceptional service. Their recent response to a boiler issue was just another example! They acted quickly, resolved the problem efficiently, and kept me informed throughout the process. Beyond their promptness, I truly appreciate the positive and professional attitude of the entire Belvoir team. A special shoutout to Wendy for her fantastic cooperation over the years - it's always a pleasure to deal with Belvoir! If you're looking for a reliable and professional letting agency, look no further than Belvoir. Highly recommend!

Dawid Β· 21 March 2024

5/5

Google

Wendy and her team have fully managed my property for 18 months and the service has been excellent. In that time I've had three different tenants, however the process of re-advertising and setting-up new tenancies has been very straightforward. I know I can rely on Belvoir Rugby to manage issues effectively and keep me updated with any key decisions to be made. I would highly recommend their services to anybody looking to rent a property locally.PositiveResponsiveness, Quality, Professionalism

Michael Β· 1 January 2021

Agent replied Β· 31 December 2024

Hi Michael Beirne, thank you for taking the time to leave a review for us at Belvoir Lettings Rugby. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

5/5

Facebook

Had an absolutely wonderful experience with Belvoir Lettings Rugby. We are new renters, and they really helped us feel informed of the rental process. I always felt happy to call and email (which I did quite a lot being a new renter) and they always responded quickly and made me feel at ease! We are so happy in our property! They did an amazing inventory, and sorted all the paperwork required to move in so we didn’t have to worry about a thing! From the moment we walked in Wendy has been incredible, she helped us with everything! So lucky we came across Belvoir, couldn’t have asked for a better rental experience 😁

Emma Β· 23 January 2020

Agent replied Β· 6 February 2025

Emma Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Belvoir Lettings Rugby! Your words are very lovely and we appreciate that you took the time to write us such a positive review. We hope you are happy in your new home. Have a fantastic day!

5/5

Google

Of my two renting experience .... this has been the best. The staff are friendly and knowledgeable. I like the fact that you have direct contact with your landlord so issues don’t take long to be addressed. What I appreciate the most, is the fact that they allow you to live. Unlike previous experience doing monthly checks that didn’t fit in with work schedule, makes you feel like you are monitored. I would truly truly recommend Belvior as the agents to move forward with.

Davi Β· 2 January 2020

Agent replied Β· 31 December 2024

Hi Davi G, we are very happy to have provided you with such a positive experience! We hope to see you soon!

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Questions about Belvoir Rugby

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Rugby won Gold; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Leamington Spa won Gold; Belvoir, Devizes won Gold.

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