Every review we hold for the Rubery office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can't thank the Arden team enough for helping me find my perfect first home! When the listing appeared on Rightmove, I was the first to call, and Pete promptly arranged a viewing that same day. He was a pleasure to chat with and flexible …
Katherine · 22 April 2025
Agent replied · 22 October 2024
Congratulations on the purchase of your first home, we wish you all the best there! Thank you so much for your lovely review, we'll be sure to let the team know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleArdens (and Lara from the Rubery office in particular) were brilliant for us during the whole process. While racing the stamp duty holiday, our solicitor was horrendous. Lara was the calming voice of confidence as well as pushing the process along as needed. I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Mark · 24 August 2021
Agent replied · 31 May 2023
Thanks for the great feedback, Mark.
★★★★★ 5/5
GoogleArden were great agents from a buyers perspective, we viewed quite alot of properties with them and got to know Belinda very well, she was fantastic on viewings. Organising viewings was always easy and requests were followed up very quickly which was needed when properties were going so fast! The team organising viewings were always friendly and helpful, Amy who was doing our sales progression was always happy to answer any questions. Great agents to work with.
Nadia · 23 October 2023
Agent replied · 22 October 2024
Thank you for your five-star review Nadia - We really do appreciate it! We'll be sure to let Belinda know that you're happy with the service she has provided.
★★★★★ 5/5
GoogleArden were great agents from a buyers perspective, we viewed quite alot of properties with them and got to know Belinda very well, she was fantastic on viewings. Organising viewings was always easy and requests were followed up very quickly which was needed when properties were going so fast! The team organising viewings were always friendly and helpful, Amy who was doing our sales progression was always happy to answer any questions. Great agents to work with.
Nadia · 22 October 2023
Agent replied · 23 August 2024
Thank you for your five-star review Nadia - We really do appreciate it! We'll be sure to let Belinda know that you're happy with the service she has provided.
★★★★★ 5/5
GoogleThey sold my house within 7 days of it going on the market, I was very nervous putting my house up for sale as I didn't know what to expect, Arden talked me through everything and made the whole process so simple! Thanks again!
Lucy · 22 April 2025
Agent replied · 23 August 2024
Thank you for your five star review Lucy, we really do appreciate it!
★★★★★ 5/5
GoogleWhat a time to be buying, but all the way through it these guys have been great. Thanks to Lara, Zoe, Rachael, Jason and the rest of the team for being in constant communication whilst helping us with our first buy!PositiveResponsiveness, Professionalism
Alexander · 24 August 2022
Agent replied · 6 July 2023
Thanks for the 5 star review, Alexander! We're are delighted that you were happy with the service you received and hope that you enjoy your new how home!
★★★★★ 5/5
GoogleI just want to thank everyone at Arden Estates for everything they did for me during my recent house purchase. Everyone is very helpful in the team. A special thanks to Lara for me keeping me calm whilst it was all going through ☺️PositiveResponsiveness, Quality, Professionalism, Value
Nicholas · 24 August 2021
Agent replied · 6 July 2023
Thanks Nicholas, we really appreciate the wonderful feedback.
★★★★★ 5/5
GoogleDespite no being able to complete (no fault of Arden), I couldn't have asked for a better service. Lara went out of her way to give advice and support and every step. The whole team were great. Thanks!PositiveResponsiveness, Professionalism
Jo · 24 August 2022
Agent replied · 23 August 2024
Thank you for the positive feedback, Jo! I'll let Lara know how pleased you were with the service you received.
★★★★★ 5/5
GoogleAs first time buyers so we really did not know what to expect but Arden helped us from the start till we got our keys. Viewing of the property was really easy to arrange and Leighanne was very helpful and knew a lot about the house and the neighbourhood (definitely way more than some other agents that we met). Arden was very helpful in the next stages as well. We had no issues getting a second viewing or negotiating the offer. Communication was always great. We also appreciated the help we got in the later stages. We came across issues whilst dealing with our solicitors but Clair did a great job at chasing them up and making sure that everything is going well and within the time frame we needed. Considering that a lot of the issues were not in her control she has gone above and beyond and kept us updated throughout it all. Buying a house can be stressful but we can say with confidence that Arden has provided us with a great support and we were very happy with the service that we recieved.
Sarka · 6 July 2020
★★★★★ 5/5
GoogleDespite no being able to complete (no fault of Arden), I couldn't have asked for a better service. Lara went out of her way to give advice and support and every step. The whole team were great. Thanks!
Jo · 31 May 2022
Agent replied · 31 May 2023
Thank you for the positive feedback, Jo! I'll let Lara know how pleased you were with the service you received.
★★★★★ 5/5
GoogleWe recently brought our first home through Arden, they were informative throughout the whole process. I dealt with Lara directly and nothing was too much trouble and having regular contact really helped keep the sale moving smoothly!
Katie · 31 May 2022
Agent replied · 31 May 2023
Thank you for the 5-star review, Katie. I'm glad you were happy with the service you received and I'll be sure to pass on your kind words to Lara.
★★★★★ 5/5
GoogleWould recommend Georgie and Arden to anyone looking to buy or sell a property. Georgie will keep you well informed throughout the process and work hard to get answers to queries as fast as she can.
Luke · 6 July 2022
Agent replied · 6 July 2023
Thank you Luke! Really appreciate your review.
★★★★★ 5/5
GoogleThe team at Arden Rubery are second to none. Our chain was a particularly challenging one and they worked relentlessly to ensure we all made it to completion successfully. Romily is frankly a force to be reckoned with and went way above and beyond the call of duty on a number of occasions. At one stage I am sure I was ringing them every day and they never made me feel like a bother (I am sure I was). I cannot recommend them highly enough, absolutely exceptional customer service - Thank you again Romily and team.
Laura · 7 July 2019
★★★★★ 5/5
GooglePicked up and returned keys here. Lovely staff, nice office and the mocha was amazing. Thanks guys.
Aaardvark · 26 October 2025
Agent replied · 26 March 2026
Thank you for the lovely review! We’re glad you had a great experience, and even happier to hear the mocha hit the spot! 😊 You’re welcome any time, keys, coffee, or just a friendly chat! …
★★★★★ 4/5
GoogleI would recommend Arden when purchasing a home as they have managed the process from start to finish with me, recommended the solicitor we have used, and Lara has been specifically helpful throughout.
Fiona · 6 July 2022
Agent replied · 6 July 2023
Hi Fiona! Thank you for the 5 star review. I will pass your kind words onto Laura.
★★★★★ 5/5
GoogleWe wanted to highly recommend Arden's in Rubery and all of it's team. We had our house on the market with another estate agent for 4 weeks and hadn't received one viewing! Within a day of being on the market with Arden's we had 5 viewings booked, which resulted in an offer for the full asking price. We have been extremely impressed for many reasons. Initial phonecalls that I made to the branch to enquire were extremely helpful, Romily arranged our photographer and meeting at our house whilst she was annual leave! Outstanding service! Every member of staff either in person, on the phone or via email have all provided an outstanding service. Thank you to the team at Rubery!
Lara · 31 May 2022
Agent replied · 31 May 2023
Wow, thank you for the kind words, Lara. We're so pleased we could help with the sale of your property. I'll be sure to pass your thanks onto the team. 😊 …
★★★★★ 5/5
GoogleExcellent service from the whole team at Ardens. From firstly meeting Romily, who came out to the home to view it and price it, to Jason, Georgie who came out and sorted the paperwork, and Lara and Rachael for following through the whole process and keeping in regular contact, even if there is no news. Last but certainly not least, for Becky who has been absolutely amazing with our mortgage, i'm sure i bug the hell out of her, however she has been an absolute star in getting us the best possible offer, and she is very patient and attentive.
The service has been amazing, and they have been on the ball throughout the process. Any queries, they are quick to answer, and they as a team have taken away a lot of the stress involved with selling a house away from us. We simply couldn't ask for more, and we would thoroughly recommend using their services. Worth every penny.
Not forgetting the way they championed the house on social media, which for us was lovely to see our work in dressing the house come to life to the world. It's really the little things that make a massive difference, and we couldn't thank the team more!
Rob · 31 May 2022
Agent replied · 31 May 2023
Wow, what great feedback! I will make sure the team are made aware of your gratitude :)
★★★★★ 5/5
GoogleFantastic branch to work alongside and so professional throughout! Lara was able to answer all questions and was so responsive when I needed things doing! Highly RecommendPositiveResponsiveness, Quality, Professionalism
Patrick · 24 August 2022
Agent replied · 6 July 2023
Thanks for the amazing feedback, Patrick. I'll definitely let Lara know how pleased you were with the support she provided.
★★★★★ 5/5
GoogleArden have been great from start to finish, we first arranged our viewings with Sharon back in may and she was super helpful throughout the beginning of this process! …
Lauren · 22 April 2025
Agent replied · 23 August 2024
Thank you for your five-star review and recommending our services Lauren, we really do appreciate it! And we'll be sure to let the team and Billy from HLC know that you're pleased with the service you have received.
★★★★★ 5/5
GoogleThank you to the team at Arden...in particular Lara, Romley and Jason. A great professional and supportive experience for both our sale and purchase. Would highly recommend. Thank you.
Cheryl · 6 July 2022
Agent replied · 6 July 2023
Thank you for the 5 star review, Cheryl!
★★★★★ 5/5
GoogleVery friendly knowledgeable staff at Arden Rubery!
Recently sold my house with Arden Estate agents Rubery and cannot fault their great service all staff and being excellent! …
Kate · 22 April 2025
Agent replied · 23 August 2024
Thank you for your five-star review Kate, we really do appreciate it! We'll be sure to let Romily know that you're pleased with the service she has provided.
★★★★★ 5/5
GoogleSuch great service, professional, keeps you updated, friendly service would highly recommend Arden estate agents. always make you feel welcome. And the best is when they do a valuation on your property they dont badger you by constant phone calls to see if you are placing ur property for sale with them, they leave you to contact them, not like other estate agents who constantly call you, plus you get the best price for your property cant thank them enough for what they have done for me
So grateful
Miss D DownPositiveProfessionalism, Value
Deb · 24 August 2021
Agent replied · 31 May 2023
Thanks for the great feedback, Deb!
★★★★★ 5/5
GoogleAfter losing a house we were purchasing 5 days before completion, we were stressed, upset and panicked, but luckily we had the team at Arden to support.
We spoke with Lara Payne, gave her a list of locations, must haves and priorities for our new home and within weeks she helped us find the perfect house and we had an offer accepted!
The whole process was ran smoothly and in the safe hands of our mortgage advisor Rebecca Twilton, who I can also cannot recommend enough.
Between these two ladies within ten weeks we were in our new house by Christmas.PositiveResponsiveness, Quality, Professionalism
Elaine · 24 August 2021
Agent replied · 31 May 2023
Thank you for the 5-star review, Elaine. We're so happy we could help you find your perfect home. I'll let Lara and Rebecca know how happy you were with the service they provided.
★★★★★ 5/5
GoogleFantastic and professional service received from Ardens Rubery, Lara in particular! Great communication and always going above and beyond in dealing with any queries I had. Thank you Lara.PositiveResponsiveness, Professionalism
Emily · 24 August 2021
Agent replied · 6 July 2023
Thank you for the great feedback, Emily.
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