Arden Estates Rubery reviews

★★★★★ 5/5

Google

We have had a wonderful experience with Arden Estates. They have made the stressful process of selling our home a lot easier. From the start to end they have been thorough, quick to respond to calls, emails and helped chase the solicitors, which we all know can be a challenge. I'd like to say a massive thank you to Lara who has dealt with us specifically, she has been so supportive. But to all the team at Arden Estates, who are all friendly, hardworking and amazing..thank you!!PositiveResponsiveness, Quality, Professionalism, Value

Jenny · 24 August 2021

★★★★★ 5/5

Google

Arden have been amazing from start to finish. Romily helped reassure us that our house would be sold with a reliable, professional team and it certainly was. The team responded to all our questions and concerns quickly and in a helpful manner. I can’t thank Lara enough for all of her help and support along the way. Really good service - highly recommend and if we do ever sell our house again in the future we will definitely use Arden.PositiveResponsiveness, Quality, Professionalism

Kerry · 24 August 2021

★★★★★ 5/5

Google

The team at Arden's Rubery have all been fabulous. I have dealt with several of them, all take the time to explain things and have supported me along the way. Particular thanks to Romily who not only guided me with the offer processes, but …

Laura · 22 April 2024

★★★★★ 5/5

Google

I would highly recommend Arden of Rubery and in particular the service we were delivered by Lara. Arden by far have the broadest network of customers locally which significantly supported the sale of our property. Whilst we did not have the easiest of sales processes we were kept fully informed of the status. Lara and the team were keen to assist at every opportunityPositiveResponsiveness, Professionalism

Alexia · 24 August 2022

★★★★★ 5/5

Google

As a first time buyer I couldn’t have been happier with my experience with Arden. My main dealings were with Gracie, and then also Amy and they were both so nice and helpful…and on my completion day going into the office it seems like everyone there is like that, just happy and great energy. Thank you Arden :)

Jack · 26 June 2025

★★★★★ 5/5

Google

We are grateful to Arden estates for making our house purchase a smooth sailing experience. The team is really proactive and focused in their dealings. Lara Payne is highly efficient and experienced. She is very quick to identify issues that could potentially cause unnecessary delays and she does her best to neutralise them. For any property transaction, Arden estates will be our go-to anytime, any day!PositiveResponsiveness, Quality, Professionalism

Johnson · 24 August 2021

★★★★★ 5/5

Google

I have been house hunting for over a year during which I have come across many agents. The experience with Arden was by far the best. In particular Georgie was very good. She was friendly, polite and professional. She has really good interpersonal and communication skills. Georgie and the team in the office offered excellent customer service. Would highly recommend Arden to everyone. I PashaPositiveResponsiveness, Quality, Professionalism

Emaan · 24 August 2021

★★★★★ 5/5

Google

We would like to say a big thank you to Romily, Sharon, Georgie, Louise and the team at Arden Rubery for selling our house. Having tried to sell our house previously with different high street agency, we had such a horrible experience where the sale fell through and we were left out of pocket. Second time around we have decided to sell with Arden Rubery, and I’m glad we did! From the initial valuation Romily stood out with the level of professionalism, and it carried through the sale. Everything with Arden Rubery was top class, the pictures they produced made our house look amazing and the whole conveyancing process was very professional. Now we have sold our house with Arden Rubery, I would not hesitate to use them again, and most definitely would highly recommend them.

GummyBear · 10 September 2023

★★★★★ 5/5

Google

Fantastic and friendly service from Arden throughout our house sale and purchase! After calling them to enquire about a house we liked, they arranged a viewing for us and got our house on the market and sold (for well over the asking price(!)) within a week for less than we’d been quoted elsewhere. They also pulled out all the stops to help us in our house purchase and we are beyond thrilled for their help. Cannot fault the team and their professionalism, especially when we found knotweed at the address we were buying. They really helped with this process ensuring communication between our solicitor, us, and our sellers throughout, and made the whole experience much less stressful and continually kept us updated as various elements progressed. We wanted to give a special thanks to Romily at the Rubery branch for all she did for us, as well as Sharon. Our sales Coordinator, Amy was also incredibly professional and helpful, without the teams knowledge and expertise I dread to think how convoluted and stressful our house sale and purchase would have been.

Mike · 22 August 2023

★★★★★ 1/5

Google

I had a really terrible experience to be honest, i gave Arden some constructive feedback to a lady named Sharon saying that some concerns were coming in such as bringing the wrong keys, showing up late for viewings etc to which she offered no apology and blamed the traffic, we are about 1 mile from the Rubery office and i use the gym round there, its also the children's holidays.. what traffic! She then said that she doesn't like being watched because we have CCTV.. we were on holiday in Spain when the viewings were being done so we remote unset the alarm which we were not willing to do without the viewer and agent arriving first! We then would check in to reset the alarm when they left! Sharon was very unprofessional and although Arden are reputable and decent at what they do, Sharon we never asked for you to take the property down we merely gave the notice as part of the contract but you threw your toys out of the pram instead.. Luckily Oakham's agreed that this behaviour is unprofessional and we are going with them today! They even have a for Sale sign which Ardens didn't bother to put up! Arden's Rubery.. Avoid

Jamie · 15 August 2023

★★★★★ 5/5

Google

Arden Rubery have been amazing! Within less than a week they have been over; took photos of our house, put our house on the market, completed viewings and sold our house. Service has been friendly and professional throughout. Special shout out to Sharon and Romily who have been amazing throughout this process. Both have always been so welcoming when we’ve popped in to ask any questions. They have made this process so easy for us which has been perfect with a young baby!

Charlotte · 15 August 2023

★★★★★ 5/5

Google

I wanted to say thankyou to Romily, Sarah and the team for their kindness and help during a recent house sale. They were very thoughtful, attentive and efficient in keeping me up to date with what was going on, making the whole experience a very smooth one and nothing was ever too much trouble. This included helping me find a company to spring clean the house and went all the way through to advice about finding the right removal firm. They treated me as a person, not just a customer, and as a result I felt very at ease and well looked after. I would highly recommend.

Gerard · 15 August 2023

★★★★★ 5/5

Google

Ardens Rubery are a fantastic team, who work tirelessly ensuring that the house sale goes through as smoothly as possible. Special mention to Lara, Claire, Sharon andJustin who all contribute to an efficient sale. Romily oversees the whole thing whilst being easily contactable the whole time. I would recommend Ardens of Rubery to anybody thinking of buying or selling a property.PositiveResponsiveness, Professionalism, Value

Lawrence · 24 August 2021

★★★★★ 5/5

Google

I sold a house on behalf of my elderly mother, I went to Arden in Rubery because, I used them before to buy a house and found them very friendly and professional. This time I dealt with a Lady called Georgie, she was very helpful and kept me informed throughout the process, as selling a house can be a very stressful experience I feel lucky that Georgie dealt with our case as she was always helpful when I had questions or needed advice as it’s always harder when your selling on behalf of some one else I would recommend Georgie if your selling I couldn’t fault her service thanks Georgie

Adam · 1 April 2023

★★★★★ 5/5

Google

Wonderful, friendly staff. Very efficient and kept us up to date through the process of buying a house. Would highly recommend! Thank you!

Aimee · 26 February 2026

★★★★★ 5/5

Google

Rubery office handled my first purchase amazingly, Gracie showed me round the property was easy to talk to and get along with & both Amy & Gracie ensured that all my questions were answered quickly and made sure I understood the whole process. I would recommend them to anybody who’s looking at purchasing a property.

Connor · 12 April 2025

★★★★★ 5/5

Google

Arden Estate Agents Rubery were thoroughly professional throughout the process of selling my late mothers home. From the initial contact to completion of the sale they were brilliant. …

Andrew · 22 April 2024

★★★★★ 5/5

Google

Highly recommend Arden. Really professional, really helpful, nothing was too much trouble. They worked really hard to sell the house and then get it over the finish line.

Rebecca · 26 December 2025

★★★★★ 5/5

Google

Great service from Romilly and her team in Rubery. Special shout out to Sharon,who was at the end of the phone or in the shop, with help and updates on the sale of our property.

Pauline · 13 November 2023

★★★★★ 5/5

Google

A big thank you to all the team at Rubery who were very patient and understanding after a few false starts. They put my house on the market with a few days and sold it after the 1st day of viewings. Very helpful and nothing was too much trouble for them. Amy at Redditch was also very professional. Great advice from Romily about moving the day before completion..x

Ria · 17 September 2023

★★★★★ 5/5

Google

Thank you so much Georgie for everything you did for us. Nothing was ever too much trouble and you honestly went above and beyond to help us every step of the way!!! You made a stressful experience so much better for us all. We cannot thank you enough

Hannah · 6 July 2022

★★★★★ 5/5

Google

What can I say about this team other than amazing. The entire team have been a gift, Romilly Sharon and Gracie have been like family to me. From sorting contracts to viewings of my property to finding me a forever home. All ways kind caring and looking at the end game for myself and my children not just completing the sale but helping to complete my family. Massive thank you I’m not sure I would have got through it without you. X

Neil · 13 November 2023

★★★★★ 5/5

Google

Had great service from the Rubery branch when selling my house. Amazing photos, great sales service, sold within a couple of days and good follow up from the team afterwards to get us to completion. Thanks to Romily, Claire and Georgie - and the rest of the team

Julie · 31 May 2022

★★★★★ 5/5

Google

It's always a pleasure to go and view properties with Arden in Rubery. The team really know all the details about each individual property and are very transparent. I would like to make a special mention to Georgie who always goes the extra mile. Highly professional and an asset to the team!PositiveProfessionalism

Shane · 24 August 2021