5/5
Excellent service from start to finish
Agent replied Β· 10 November 2024
Thank you so much for your five-star review Kathy, we really do appreciate it!
Trusted Agent profile Β· Rubery
β β β β β
157 reviews across 1 platform
112 New Road, Rubery, B45 9HY
Arden Estates's office in Rubery, at 112 New Road, is rated 4.9 out of 5 across 157 reviews on 1 platform, including 157 Google reviews rated 4.9.
Every review we hold for the Rubery office, from every platform, shown as written. First names only.
5/5
Excellent service from start to finish
Thank you so much for your five-star review Kathy, we really do appreciate it!
5/5
Recently bought a house through Arden. Through no fault of theirs it was a complicated and long process but they were always open with communication and very helpful when navigating conversations between all parties. Georgie (the agent) was always open and accommodating when contacting her.
Thank you, Dan glad we've been able to help. I'll let Georgie know how pleased you were with the service you received.
5/5
We have purchased a property today through Arden, and what a lovely experience, from the viewing right through to completion, I thought the gift when we picked up the keys was a lovely touch We found them very responsive and always professional Thanks guys
Thanks Deb! Glad to hear you enjoyed your experience with us.
5/5
They are simply the best. Sharon and Georgie guided the entire process and they are absolutely fantastic. All you simply have to do is take onboard their suggestions, sit back, relax and watch them work their magic. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the wonderful feedback. I'll definitely let Sharon and Georgie know how pleased you were!
5/5
After two sales and one purchase via Arden in Rubery, I would never go else where. Fantastic team: professional, great work ethic, knowledgeable, friendly and have great banter. Romily, Sharon and Georgie have been incredible start to finish. If you are selling within the B45/South Birmingham area look no further. These guys are worth their weight in gold.
5/5
Hugely helpful and supportive throughout. Claire and Lara have helped us enormously and guided us through the process of buying our first home! From the very first viewing enquiries to finally exchanging theyβve been available to answer questions and keep our purchase on track! Thank you ππΌPositiveResponsiveness, Professionalism
Thanks Emily, glad we could help. I'll be sure to pass on your kind words to Claire and Lara.
5/5
Wonderful. said what they would do, did everything they said they would do, and in the timescale they said. our Thanks to Romily Clare and all of their team for selling our house so quickly. Angela and Brian Gardner
1/5
1 week ago I agreed a price on a property based in Rubery, which I then received the sales pack from Arden estate agents agreeing the sale between myself and the seller. I proceeded to instructed my Solicitor to act on my behalf and also pay Β£300 for the property to be Surveyed I then received a call today explaining how another party had agreed a higher figure for the property and that I would need to up my offer or pull out... When I questioned the organisations professionalism and integrity i was told that the new buyer had just 'knocked on the door' and spoke to the sellers directly... the whole experience has left a bitter taste in my mouth, I would never ever buy or sell from Arden Estate agents again they are unprofessional, untrustworthy and lack integrity.
5/5
Wow, what fantastic experienced staff at the Rubery branch! Romily went above and beyond and her efforts did not no unnoticed, what a gem. From valuation, to a cash buyer, all within 48 hours! Couldn't recommend any more.
5/5
After a bad experience with another estate agent my daughter was told to try Arden. They have been professional and extremely helpful throughout the whole process. They made the whole process so much less stressful for my daughter's move. Would recommend them to anyone.PositiveProfessionalism
Thanks Alison, we're so glad we could help your daughter with her move.
5/5
After two sales and one purchase via Arden in Rubery, I would never go else where. Fantastic team: professional, great work ethic, knowledgeable, friendly and have great banter. Romily, Sharon and Georgie have been incredible start to finish. If you are selling within the B45/South Birmingham area look no further. These guys are worth their weight in gold.
5/5
Thanks to the team at Ardens Rubery who helped me with my property search, had the pleasure of dealing with a number of members of the team who were very helpful and informative, Thanks
Thank you for such a lovely review, we are so please we could help. I will pass your thanks onto the team!
5/5
Arden went above and beyond for our purchase of our house. Quick responses, friendly and professional. Lara, was especially amazing with answering my calls emails and was always friendly and reassuring. I would definitely recommend Arden in Rubery.PositiveResponsiveness, Professionalism
Thank you Mhairi!
4/5
Not the cheapest but Romily promised sheβd sell our house & she did. The Arden team did so in a quick professional, responsive manner. The professional photographer employed helped to show our house in its best light.PositiveResponsiveness, Professionalism
Thank you Susan!
5/5
I have both bought and sold a property through Arden Estates and it was a great experience on both occasions. The staff were always quick to reply to emails unlike many other agents I have dealt with who never even answered. Many thanks go to Grace for keeping me up to date with what was happening, Sharon for the viewings and Sadie for arranging the sale. Arden Use professional photos for their listings that makes a huge difference by generating interest and showing off your home to it's full potential, even if it was a very modest home such as mine. There are lots of estate agents out there but they're not all the same so if you want great service and to make the most stressful time of your life as easy as you can then I thoroughly recommend Arden Estates.
5/5
Everybody at Arden were fantastic from start to finish. Very friendly and communication was great throughout. Definitely recommend. They go above and beyond to help things go smoothlyPositiveResponsiveness, Professionalism
Thanks Jo! Glad to hear you enjoyed your experience with us.
5/5
Arden have been fantastic in supporting us buying a house. They have been very quick and responsive which is a great relief as we were let down previously.PositiveResponsiveness, Professionalism
Thank you Brenda! Glad to hear you enjoyed your experience with us!
5/5
Amazing service Lara and Sharon have provided an amazing service to us. We have purchased a few properties though them and the customer service has been impeccable. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Thanks for the 5-star review. I'll be sure to pass on your kind words to Lara and Sharon.
5/5
Georgie & the team at Arden have been so helpful & have kept me updated every step of the way. Thank you so much!
Thank you, Ella it's much appreciated. I'll be sure to pass your thanks onto Georgie and the rest of the team. π β¦
5/5
Excellent service. After losing 4 buyers with a previous agent I changed to Arden and they found me a new buyer within 2 days and the sales was completed in 8 weeks after trying to move for 18 months. They had great communication and felt like the put my best interests at heart. Would definitely use again...although I don't plan on moving for a long time!!
5/5
Superb service from Romily and the team at Rubery from valution right through to completion of the sale.
5/5
Great team in Rubery - they go out of their way to ensure everything runs smoothly, especially lara who is very knowledgeable and helpful πPositiveResponsiveness, Professionalism
Thanks for the 5 star review, Janais.
5/5
I was selling my vacant house. While it was empty it looked a bit sad and run down. I was going to spend a lot to improve the look. The Arden agent said not to spend anything. Somehow they got the asking price and no expensive make over. I was very very happy. Arden know how to sell a house . Thanks
5/5
Excellent service, keeping me well informed throughout, friendly and always quick to respondPositiveResponsiveness, Quality, Professionalism, Value
That's great to hear. Thank you for the positive review, Naomi!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Arden Estates's Rubery office has 157 reviews across 1 platform: 157 on Google.
Arden Estates Rubery is rated 4.9 out of 5 across all 157 reviews, and 4.9 out of 5 on Google from 157 reviews.
Arden Estates Rubery, 112 New Road, Rubery, B45 9HY.