Every review we hold for the Royal Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFiona, Bailey, Olivia and Stephanie on the lettings team found us a variety of appropriate potential tenants for our barn conversion quickly and efficiently. They organised high quality marketing materials and hosted viewing visits while being accessible for advice and pragmatic and helpful around various issues. Documentation was clear and delivery efficient. Many thanks to you all.
Simon · 24 October 2024
Agent replied · 24 October 2024
Hi Simon, we are delighted that you enlisted Hamptons Estate and Letting Agents Tunbridge Wells and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleWe work very closely with Hamptons International, carrying out a portion of their property maintenance issues for their landlords. We deal closely with the property maintenance team, and have done for some time now. Everyone in the department is fantastic and a true asset to Hamptons, the landlords and the tenants. We would like to say a big thank you to Fiona for the regular work as well, she is brilliant at what she does and we love working with her too.
Keep up the good work team!!!!
APMR · 22 June 2023
Agent replied · 21 June 2024
Thank you for your positive feedback of Hamptons Estate Agents Tunbridge Wells. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleWe asked Hamptons to help us rent out our house in late June for the first time. Our tenant got the keys in early August. The Hamptons team have been brilliant. Olivia, Fiona and Nikki have guided us through the whole process. They are all very responsive to our questions. They advised on the rent pricing, kept us informed on the viewings and guided us on what needed to be to done to make the house tenant ready. Now Nikki will be our property manager. We feel that we are in good hands for the future.
Andy · 24 August 2025
Agent replied · 23 September 2025
Thank you for sharing your experience with us! We are thrilled to have been able to assist you in renting out your house and provide exceptional service with our team. We are excited for Nikki to be your property manager and look forward to continuing to support you in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHamptons Tunbridge Wells and in particular, Bailey King, have been extremely helpful and proactive in assisting me in my property search in and around Tunbridge Wells. Bailey was without doubt the most proactive of all estate agents in the area over the past twelve months, and I am very grateful for his professionalism and high contact levels during my search.
Nicholas · 16 August 2024
Agent replied · 23 August 2024
Thank you for the great feedback Nicholas. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Tunbridge Wells was exceptional. The team will be pleased to read your review!
★★★★★ 4/5
GoogleWe used Hamptons to find out home when I was 30 weeks pregnant with our first born - they were brilliant in helping us find the house we wanted! A couple of things weren't ready for us at the start of our tenancy eg walls wuich had to be painted, which was unfortunate. However since then, our property manager Emma has been brilliant with helping us get everything sorted and fixed should problems aside! Thanks Hamptons!
Megan · 26 August 2023
Agent replied · 21 June 2024
Thank you for your positive feedback of Hamptons Estate Agents Tunbridge Wells. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleI had a very good experience with Ben and the team. They helped me find a great rental property, and were friendly and responsive to my queries and requirements. Thanks!
R · 24 August 2025
Agent replied · 23 September 2025
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe received friendly and prompt service from Deborah Hancock at Hamptons. She made the moving process as smooth as possible and was always kind and accessible. Highly recommended.
Andrew · 11 September 2026
Agent replied · 11 October 2026
Thank you for your kind words, we are glad to hear that Deborah Hancock provided friendly and prompt service during your move. We strive to make the process as smooth as possible and it's great to know that she was accessible and kind. We appreciate your recommendation. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe've had an excellent experience with our Hampton's Senior Property Manager, Nikki C. She is always prompt with any requests. She has the answer or will find the best solution for us. She's also just kind whenever we interact - exactly what one needs when they're having issues or not. Thank you!
Anne · 16 March 2026
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that Nikki has provided excellent service and prompt responses to your requests. We strive to always find the best solution for our customers and it's such a pleasure to work with kind individuals like you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWould like to say a big thank you to Hamptons for helping us let our property over the last five years. In particular to Stephanie Schrevel for her guidance and professionalism at the end of contract.
Gavin · 11 July 2026
Agent replied · 11 October 2026
Thank you for your excellent 5* review! We're thrilled to have helped with your property for the past five years. Stephanie is a valuable member of our team and we're glad she provided excellent guidance and professionalism for your contract. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had an excellent experience with Hamptons Tunbridge Wells during our house search. We've been dealing with Adam Jeddo who's been nothing short of excellent in all aspects. I highly recommend using Adam and Hamptons for your house search
David · 11 June 2026
Agent replied · 11 October 2026
Thank you for your outstanding 5* review! We are thrilled to hear about your excellent experience with Adam and Hamptons Tunbridge Wells. We pride ourselves on providing top-notch service and it's great to know our efforts were appreciated. Thank you for choosing us for your house search, we look forward to helping you find your dream home! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOlivia has been fantastic from start to end. Clear, concise, accurate and great to deal with. She understands the remit, works well with both landlords and tenants, and manages expectations on both sides. Very happy!
Jessica · 26 April 2025
Agent replied · 13 June 2025
Thank you for the positive feedback! We are thrilled to hear that Olivia has provided such fantastic service. It's wonderful to know that she excels at understanding your needs and managing expectations. We appreciate your business and look forward to continuing to serve you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have used Hamptons for renting our property and, more recently, selling it. Throughout, we have found the Tunbridge Wells branch to be excellent to deal with. Professional, responsive, friendly, competitive in price, and trustworthy. Our recent sale was handled skilfully by Stephen. We would gladly work with the team again.
Alex · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team at the Tunbridge Wells branch, and we appreciate you choosing Hamptons for both renting and selling your property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOlivia is an exceptional estate agent who goes above and beyond for her clients. Her professionalism, expertise, and attention to detail make the entire process seamless and stress-free. I highly recommend her for anyone looking to buy or sell a property!
Ibrahim · 15 December 2024
Agent replied · 29 December 2024
Thank you for your review Ibrahim. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI can't recommend Hamptons highly enough. Stephen, Deborah and the wider team made selling our house a painless experience, their communication was first class, and they were always available for a chat if we needed it. They worked really hard to find the right buyers for us, and next time we're selling or buying, we'll be giving them a call.
Owen · 12 November 2025
Agent replied · 12 December 2025
Thank you for your kind words! We're thrilled to hear that our team was able to make your selling experience seamless and stress-free. Our top priority is always providing excellent communication and finding the perfect buyers for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you Hamptons
Ben Olivia and Stephanie have been so patient and helpful every step of the way. Just want to thank you all for everything you’ve done couldn’t have done this without you.
Chris · 11 June 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave such kind words about our team at Hamptons! We are thrilled to hear that Ben, Olivia, and Stephanie provided you with exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy experience with Hampton rentals has been seamless - Olivia went above and beyond to help everything go as smoothly as possible - with friendly and timely communication which makes all the difference when moving home. Highly recommend this agency and their brilliant team.
Claire · 24 September 2024
Agent replied · 24 October 2024
Thank you for the great feedback Claire. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Tunbridge Wells was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleBailey was very approachable and listened well to our needs. He was easy to talk to and he always tried to find a solution. He followed up well and gave us the confidence that he was there to support us all the way.
Lilian · 24 September 2024
Agent replied · 24 October 2024
Thank you for your review Lilian. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleThis team at Tunbridge Wells negotiated a somewhat tricky sale of our property in a very professional manner. They respected our property and kept us fully informed during the process.
I would highly recommend. Once again , thankyou all for your support during this process
Dawn · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are so glad we were able to help with the sale of your property. It was a pleasure working with you and we always strive to provide professional and transparent service. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe have been renting a property in Tunbridge Wells for almost a year now and can’t speak more highly about the services provided. We would especially like to mention Nikki Cullen, our property manager, who has gone above and beyond the call …
Mavis · 16 February 2026
Agent replied · 16 April 2026
Thank you for your glowing review! We are thrilled to hear that your experience with our property management services has been excellent. We are especially proud of the dedication our team, especially Nikki Cullen, who consistently goes above and beyond for our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur agent was Olivia and we couldn't rate her highly enough! Professional, knowledgeable, personable and efficient - the entire experience was seamless and pleasant from start to finish.
Amy · 11 June 2026
Agent replied · 11 October 2026
Thank you so much for your glowing review! We're thrilled to hear that Olivia provided you with excellent service and that your experience was seamless. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA brilliant, friendly and lovely team- always available and happy to help you along tenancy application process. It was quick too, and by far the best referencing process I have ever experienced. No hoop jumping!
Thanks to Olivia and co for such a stress-free experience.
Jaz
Jaz · 22 May 2024
Agent replied · 21 June 2024
Thank you for your review Jaz. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWorking with Hamptons estate agents has been an absolute privilege. Their professionalism, clear communication, and commitment to excellence make every project a pleasure to handle. They are incredibly organised and always ensure I have the information and support needed to deliver the best results. What stands out most is their friendly and collaborative approach, which fosters a great working relationship and mutual respect. It’s a joy to be part of their team, and I highly recommend Hamptons to anyone looking for a reliable and outstanding partner in the property industry!
Daniel · 24 November 2024
Agent replied · 8 December 2024
Thank you for your wonderful review Daniel. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
Googlevery organised and methodical approach to letting out our country house. Expertly and calmly managed with. good communication and a systematic and professional approach from a dedicated team. Thanks to you all and a special shout out to …
BEN · 16 February 2026
Agent replied · 16 April 2026
"Thank you for your glowing review! We are thrilled to hear that our team, led by Olivia and Emma, provided expert and professional service in managing your country house. We pride ourselves on our organized and methodical approach and are so glad it resulted in a job well done. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe worked with Stephen from Hamptons in Tunbridge Wells for our new home. Stephen was very professional, understanding and helpful through the purchase and completion process for us. From our experience, we rate them 5 star for the wonderful service provided. Thank you very much for all the support.
Karthik · 25 October 2023
Agent replied · 21 June 2024
Hi there Karthik, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
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