Every review we hold for the Royal Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery happy with Hamptons, found a tenant in four hours and completed move into property within a short while. Kiara was very helpful and was always very supportive and nothing was too much trouble. Thank you to the team at Hamptons Estate
Bal · 11 July 2026
Agent replied · 11 October 2026
We're thrilled to hear about your positive experience with us at Hamptons Estate. Our team always strives to provide fast and efficient service to our valued clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a great experience with Hamptons Property Management. The overall service has been professional, responsive, and reliable.
A special mention to Nikki Cullen, who is our property manager, She is always prompt, takes care of issues efficiently, and keeps track of everything until it’s fully resolved.
Highly recommend Hamptons and Nikki Cullen for their great service!
Mahesh · 19 March 2026
Agent replied · 16 April 2026
Thank you for the glowing review! We're so happy to hear that you had a great experience with our team, especially with Nikki as your property manager. We pride ourselves on providing prompt, efficient, and reliable service and we're glad that we were able to meet your expectations. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy partner and I had a fantastic experience with the Hamptons team. Kiara was extremely efficient, always providing clear answers and prompt support to all of our queries. The entire process was smooth and well-managed. We highly recommend the Hamptons team and absolutely love our new home!
Erika · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to hear about your positive experience with the Hamptons team and that you love your new home! Our goal is to always provide efficient and prompt support to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAdam Jeddo is excellent! He’s very much listened to our wishes and is doing everything he can to find us the right property!
Lily · 11 September 2026
Agent replied · 11 October 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBen and Kiara were incredibly helpful during our search for our new home. Both Ben and Kiara were super responsive in communications throughout the process and always provided insightful guidance and clear instructions. We appreciated their support enormously and would not hesitate to recommend Hamptons for supporting one’s house move.
Vanessa · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! Ben and Kiara are dedicated to providing exceptional service and we're thrilled to hear they were able to make your home search experience a smooth and positive one. We're always here to support you in your house move. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe’re still searching for the right property, but Adam has been brilliant throughout. He’s incredibly proactive, professional and always goes the extra mile to find and show us suitable properties. We really trust him and feel very lucky to have him helping us with our search. Couldn’t recommend him more!
Naweed · 4 October 2026
★★★★★ 5/5
GoogleThe team and Ben Wragg were very professional, proactive, responsive, and friendly. I would recommend their services highly.
Michael · 27 September 2026
Agent replied · 11 October 2026
Thank you for your brilliant 5* review! We are thrilled to hear that our team, especially Ben, provided excellent service. We pride ourselves on being professional, proactive, responsive, and friendly. Thank you for recommending our services. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have completed our move into our dream house in Crowborough thanks to Ben from Hamptons. Ben helped through the whole process with professionalism, constant updates and a huge amount of charm. He went out of his way to ensure we secured our English mansion. We cannot speak highly enough about our experience. We want the thank Ben and team in making this dream move possible.
Chris · 2 September 2025
Agent replied · 23 September 2025
Thank you so much for your kind words! We're thrilled that Ben and our team at Hamptons were able to help make your dream move to Crowborough a reality. We truly appreciate your business and wish you all the best in your new English mansion. Congratulations! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe’ve been very happy with our recent experiment with Hamptons acting as agent for the sale of property in Tunbridge Wells. We felt they did a great job in finding potential buyers, discussing the pros and cons, and going the extra mile in doing their due diligence on the underlying chain to ascertain potential risks of it breaking.
At no time did we feel pressured to accept an offer and would recommend.
Rvsjt · 11 August 2026
Agent replied · 11 October 2026
Thank you for taking the time to share your positive experience with Hamptons! We are thrilled to have provided you with excellent service and helped you find potential buyers for your property in Tunbridge Wells. Our team always goes above and beyond to ensure a smooth and thorough process for our clients. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAdam is an excellent and patient salesperson. Aside from myself, if I have any clients looking to buy a property, I will definitely recommend Adam. He’s truly outstanding.
Qiuxia · 11 July 2026
Agent replied · 11 October 2026
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBen was very helpful and informative throughout the process. Would very much recommend him and Hamptons TW.
Dylan · 11 September 2026
Agent replied · 11 October 2026
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery happy with the service I received from the Tunbridge Wells team. Especially Stephen who helped me keep a calm head during the negotiations. Many thanks.
Richard · 11 July 2026
Agent replied · 11 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWonderful experience with the lettings team. They have been friendly and incredibly helpful throughout. Particular thanks to Olivia and Emma who were particularly patient and understanding, managing to seamlessly sort out various complications for us at each stage. Can thoroughly recommend.
Thomas · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for the kind words! Our team strives to provide top-notch customer service, and we're glad that Olivia and Emma were able to assist you. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleProfessional yet friendly throughout our interactions, Olivia was hugely knowledgeable and helpful during my recent search for a new home. Would highly recommend!
Hannah · 11 July 2026
Agent replied · 11 October 2026
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThank you to Olivia and the whole lettings team for having been so helpful and supportive in finding us a place to rent. Olivia showed us around again and again this year and was so patient and kind and always let us know about new properties which was great and made the whole house hunting process less stressful.
Also the rest of the team is very friendly and professional.
We would recommend them 100% and a huge thank you to them.
C.Mistry
Cecile · 1 January 2025
Agent replied · 8 January 2025
Thank you for your wonderful review Cecile. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleOlivia was brilliant from start to finish. Reassuring us all the way along and being available whenever we had any questions. Would recommend Hamptons and especially Olivia
Kerry · 11 June 2026
Agent replied · 11 October 2026
Thank you for your kind words about our team member, Olivia! We are thrilled to hear that she provided exceptional service and reassurance throughout your experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSuper fast to respond, not just on first enquiry. Followed up and did what they said they would do. Everyone encountered was super helpful, going out of their way to help. Thank you Ben and team!
Charlene · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your positive review! We pride ourselves on providing speedy and reliable service, and we are thrilled to hear that you had a great experience with our team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKiara was amazing!! Got everything sorted so quickly and made the whole process really easy, really friendly and helpful. Would definitely recommend.
Jessica · 11 July 2026
Agent replied · 11 October 2026
Thank you, Jessica, for your wonderful review! We're thrilled to hear that Kiara provided you with amazing support and made the process so easy and friendly. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOlivia and Ben were fantastic, looking after both myself as a first time accidental Landlord and my first tenant. They guided me through the process and were supportive and helpful.
Claire · 11 May 2026
Agent replied · 11 October 2026
Thank you so much for the glowing review! We're thrilled that Olivia and Ben were supportive and helpful during your first time as a landlord. We're always here to guide you through the process and make sure everything goes smoothly. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom start to finish, Olivia Meredith, and her colleagues at Hamptons Tunbridge Wells, delivered a really professional service and I would highly recommend them. Olivia was very communicative and transparent about the letting process which helped us set expectations and secure a suitable property with favourable terms. Personally, this has been the best encounter with a real estate agent and company in the UK in my 10+ years of renting.
Shivaun · 9 April 2025
Agent replied · 13 June 2025
Thank you so much for your glowing review! We are thrilled that you had a positive experience with our team at Hamptons Tunbridge Wells. Olivia and her colleagues strive to deliver a professional and transparent service, and we are delighted to hear that we exceeded your expectations. Thank you for choosing us as your real estate agent, and we look forward to working with you again in the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe rent our property through Hamptons and work with a fantastic Property Manager Nikki Cullen - She has made the whole experience of being first time landlords so easy and stress free. Thank you Nikki!
Amanda · 16 March 2026
Agent replied · 12 December 2025
Thank you for your kind words! We're thrilled to hear that Nikki has provided such excellent service and made your experience as first-time landlords stress-free. We appreciate your trust in us. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI couldn't have been happier with the work done by Steve and his team. Patient, friendly and professional throughout, with excellent communication and the kind of expertise that only comes with having a wealth of local knowledge. Would highly recommend to anyone looking to sell their home in the Tunbridge Wells area.
Nick · 13 October 2025
Agent replied · 12 December 2025
Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our team. Our goal is always to provide exceptional service and we are glad we could make your home selling process in Tunbridge Wells a smooth and successful one. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe were looking for a 5+ bedroom plus office property and struggling to find one that met our needs. Hamptons took it upon themselves to "properly" assist and faultlessly arranged numerous viewings and second viewings in a very professional manner. Overall, the experience with Hamptons was excellent. I dealt with Bailey King throughout the process and he kept me updated throughout the entire time and was by far the best agent that I have ever dealt with. My previous local agent could learn lessons from Hamptons on how to treat people as I will now stick with Hamptons following this experience. This is how it is should be done! I wouldn't bother with other estate agents in Tonbridge & T/Wells, Hamptons are better!!! I can say this through sufficient experience... Well done Bailey & thank you.
James · 23 October 2024
Agent replied · 24 October 2024
Hi James, we are delighted that you enlisted Hamptons Estate and Letting Agents Tunbridge Wells and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleOlivia was so helpful in finding us a lovely new apartment. She knew we were on the hunt with a tight deadline, and was super helpful in sending us top places before they even went on the likes of Rightmove or zoopla so we could be the first ones in to see. She knew exactly what we wanted- was super helpful, accommodating, organized, and made our move a breeze! Would highly recommend over other letting agency’s we’ve used in Tunbridge Wells. We will definitely be working with Olivia and her team again!
Kellyhogan90 · 19 October 2024
Agent replied · 24 October 2024
Thank you for your review Kelly. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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