Every review we hold for the Royal Tunbridge Wells office, from every platform, shown as written. First names only.
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5/5
GoogleMy experience with Olivia Meredith in the Lettings Department was absolutely first class! Olivia actually listened to what our requirements were and always kept us updated of suitable properties which were due to come on the market. I can β¦
Stephanie Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! We are so glad to hear that Olivia provided you with a first-class experience in our Lettings Department. Our team takes pride in listening to our clients' needs and keeping them updated on available β¦ More
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5/5
GoogleWe have used Hamptons a few times over the years and have always had a very positive experience.
Every member of the team has always been very friendly and professional.
In regards to the most recent sale, Steve had gone above and beyond.
It's all gone so smoothly from viewings to completion.
We would highly recommend.
Rachel Β· 11 September 2026
Agent replied Β· 11 October 2026
Thank you for your brilliantΒ 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWorking with the lettings team at Hamptons is a real pleasure. They are all friendly, efficient and very professional. They are very organised and always communicate with us so if there are any updates or changes we are always informed. We only ever hear good feedback from tenants and landlords about them. Also a big thanks to Stephanie Schrevel who is so organised and always gives us the relevant information we need. Thank you!
Sarah Β· 5 December 2024
Agent replied Β· 21 June 2024
Thank you for the great feedback Sarah. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Tunbridge Wells was exceptional. The team will be pleased to read your review!
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5/5
GoogleAdam has been exceptionally helpful and attentive. Great service
Carrie Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThank you Olivia for your professionalism, knowledge of the house and local area.
We all hear about how terrible some estate agents can be, and over the years I've met them. However, it was incredibly refreshing to meet and work with Olivia of the Tunbridge Wells branch, so much so that she has set a new high benchmark to what other estate agent should aspire.
Communication was key when looking for a property, as I was not in the local area, so I could just pop in. Olivia always responded in a quick efficient manner and always with the information that I needed.
An incredible asset to the branch, thanks again.
Dean Β· 9 August 2024
Agent replied Β· 23 August 2024
Hi Dean, we are delighted that you enlisted Hamptons Estate and Letting Agents Tunbridge Wells and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
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5/5
GoogleHaving recently sold via Hamptons, I wanted to thank the entire team for their support which was first class. Our senior sales consultant Stephen was incredibly responsive and answered any number of queries with professionalism and patience. Cannot recommend highly enough.
Bryan Β· 28 November 2025
Agent replied Β· 12 December 2025
We are so grateful for your kind words! Our team at Hamptons strives to provide top-notch support and we are thrilled to hear that Stephen exceeded your expectations. Thank you for your recommendation, it means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWell, I'm going to add another glowing review. My only contact with Hamptons Tunbridge Wells was with Olivia Meredith and she was fantastic every step of the way. A pleasant friendly manner and demonstrating an impressive knowledge of both the owner and the property. I have moved quite a lot over the years due to work so I've been on many viewings. This might have been the best. I left the property not needing to know a single thing more. It's so rare that you come away from contact with a company feeling like not only were you in safe hands but also that they genuinely wanted the best for you. Thanks.
Paul Β· 24 July 2024
Agent replied Β· 23 August 2024
Thank you for the great feedback Paul. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Tunbridge Wells was exceptional. The team will be pleased to read your review!
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5/5
GoogleOur rental bid was dealt with by the fantastic Olivia who did all she could to help us secure the property, and we could not be more pleased with her and the help she provided. I definitely recommend Hamptonβs and Olivia and would happily use their services again in future
Ben Β· 24 August 2025
Agent replied Β· 23 September 2025
Thank you so much for your kind words! We are thrilled to hear that Olivia provided you with excellent service and helped you secure your rental bid. Our team at Hampton's is dedicated to making our customers' experiences smooth and successful. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleOlivia was absolutely amazing and a breath of fresh air. She was really easy to talk to and understood our needs straight away. We had so many negative experiences with other agents prior to meeting Olivia. Everything she said she would do she did, and she did it straight away. I would highly recommend Hamptons simply because of our interaction with Olivia, and absolute credit to the company. Bravo π
Joe Β· 1 December 2024
Agent replied Β· 8 December 2024
Hi Joe, we are delighted that you enlisted Hamptons Estate and Letting Agents Tunbridge Wells and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
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5/5
GoogleNikki Cullen has been our property Manager for several months now. Nikki is proactive, a good communicator and has created a seamless conduit with the Tenant
Stephen Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind words, we are thrilled to hear that Nikki has been providing you with exceptional service as your property manager. We strive to create a seamless and proactive experience for all our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a great experience with Hamptons. Olivia was helpful, efficient and concise - which is refreshing considering how overwhelming some agents can be. She made the whole process of renting quick and simple. Thank you!
Studio Β· 5 December 2025
Agent replied Β· 12 December 2025
Thank you for the fantastic review! It's always our goal to make the renting process easy and stress-free. We're thrilled to hear that Olivia provided such excellent service. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI wanted to take a moment to thank Stephen, Tunbridge Wells, for his outstanding support. From start to finish, he was incredibly helpful, professional, and approachable.
His friendly manner and genuine willingness to help made what could have been a stressful experience feel seamless and positive. I truly appreciate the care and effort he put in, and I would not hesitate to recommend him to anyone looking for excellent service.
Thank you, Stephen, for all your help!
Christina Β· 23 August 2025
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5/5
GoogleWe recently sold a flat with Stephen and Amy from Hamptons. Despite a slow start due to property market uncertainty we got it over the line! Special thanks to Amy for really driving the process and ensuring a successful sale. Thank you also to Stephen for all his help in the aftermath of the sale with Keys etc.
Anthony Β· 16 February 2026
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5/5
GoogleReally glad to be working with the team at Hamptons TW! Super responsive and honest when I had some tough questions about my new rental. Would definitely recommend them and thrilled they put me in touch with Key Currency to save me money moving money from the USA!
FA Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for your kind words! We're thrilled to have satisfied your needs and provided you with top-notch service. It's our pleasure to work with you and connect you with additional savings through Key Currency. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleRecently had to move property so I registered with multiple agencies in the Tunbridge Wells area. The majority didnβt even get back to me but Olivia at Hamptons did.
She has been an absolute gem! Sheβs regularly kept in contact and taken it upon herself to find us somewhere lovely to live.
I canβt thank Olivia enough for making this stressful time somewhat painless.
I thoroughly recommend Hamptons!!
Matt Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for your review Matt. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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5/5
GoogleThe team at Hamptons in Tunbridge Wells have been brilliant from start to finish. They have gone the extra mile to make the sales process smooth, calm and efficient. They are a pleasure to work with on a personal level and I have no hesitation in recommending them. Thank you to everyone involved with our move.
Suzy Β· 11 June 2026
Agent replied Β· 11 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe rented a lovely place through Hamptons Tunbridge Wells. They were excellent; very helpful and responsive, particularly Olivia. I highly recommend
Jamie Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! We're glad to hear that Olivia and our team at Hamptons Tunbridge Wells provided excellent service during your rental experience. It's our pleasure to help make your stay unforgettable. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAll staff were very helpful and efficient
Our contact was Steven who went out of his way to get us an early viewing to answer all our questions which were plenty and went above and beyond to help us proceed with our buy
John Β· 11 August 2026
Agent replied Β· 11 October 2026
"Thank you for taking the time to share your positive experience with our staff, especially Steven. We are thrilled to hear that he went above and beyond to assist you and make the buying process easier. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThis is the second time weβve used Hamptons to sell a house. We wouldnβt go anywhere else. Andrew, Steve and Chris provided us with exceptional service yet again. The team know the local property market inside out, and have a wealth of useful advice for anyone selling or buying in the area. We were supported throughout the sale process and one of the team was always available to speak to when needed. Thank you again for aiding with the smooth selling process of our house and making it as stress free as possible. Would highly recommend!
Sonja Β· 13 October 2025
Agent replied Β· 12 December 2025
Thank you for your trust and loyalty in Hamptons! We are thrilled to have provided you with exceptional service for the second time. Our team takes pride in their local expertise and we are delighted to have made the selling process stress-free for you. Thank you for recommending us, it means the world to us!
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5/5
GoogleWe recently bought and sold through Hamptons, and we couldnβt have asked for a better experience. Chris, Andrew and the wider team were absolutely brilliant from start to finish. They kept us fully informed throughout the process, offered valuable support and advice, and most importantly built real trust along the way. Their professionalism combined with a personal touch made the whole journey smooth and reassuring. We would wholeheartedly recommend Hamptons to anyone considering buying or selling, they truly go above and beyond.
M Β· 13 October 2025
Agent replied Β· 12 December 2025
Thank you for choosing Hamptons for your buying and selling journey! We're thrilled to hear that Chris, Andrew, and our team provided a truly exceptional experience. Your trust and satisfaction mean the world to us. Congratulations on your successful transaction and thank you for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe purchased our New Home with Hamptons in Tunbridge Wells in 2016
However due to work circumstances, we had to move abroad, so we placed our trust and home to the letting team at Hamptons Tunbridge Wells
Over the years the level of service has been very professional however we must commend the Property Management team specifically Emma Martin who has been exceptional in managing the issues at our property which made us feel reassured that our home is being taken care off no matter what the circumstances.
Emma's communication, availability & professionalism has been exceptional and its been a pleasure to deal with her as she has managed to take care of our home instantly when any issues or crisis occurred, Emma has been on hand to deal with it promptly and efficiently
Thank so much for your hard work Emma and well done!
Chris Β· 25 September 2023
Agent replied Β· 21 June 2024
Thank you for your wonderful review Chris. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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5/5
GoogleI cannot recommend Nikki and Bailey at Hamptons enough. From start to finish, they provided outstanding service.
Bailey was incredibly proactive, always eager to assist with our requests and even arranged an additional viewing at short notice, which was greatly appreciated.
Nikki was equally fantastic, swiftly handling any small issues and efficiently managing all the "bits and bobs" that came up.
No fluff, no empty promises - just proper, 'get-it-done' service. Together, they made our experience with Hamptons in Kent truly excellent!
Fred Β· 26 March 2025
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5/5
GoogleI have dealt with the team at Hamptons Tunbridge Wells for a few years now culimiating in the purchase of a wonderful home this month.
Stephen has been professional and excellent throughout the process and is a credit to the business.
Fiona and the lettings team equally always deliver a prompt, professional and friendly service for our buy to let.
A pleasure to deal with an Agency who actually understands property combined with a a high level of customer service.
Richard Β· 26 August 2023
Agent replied Β· 21 June 2024
Hi there Richard, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
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5/5
GoogleWe had a wonderful experience selling our property with Andrew and the team and would recommend them to anyone considering their next move
Ella Β· 9 December 2025
Agent replied Β· 12 December 2025
Thank you for your glowing review! We are thrilled to have helped make your selling experience a wonderful one. Thank you for recommending us, and we wish you all the best in your next move. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.