Hamptons Royal Tunbridge Wells reviews

★★★★★ 5/5

Google

Excellent Deborah Hancock Worked for us with proactivity, flare, professionalism and determination. I have nothing but praise and this coming from an ex director of an Estate Agency business. I have already recommended her services at Hamptons to other potential clients in the locale. I also experienced a very friendly and reliable response from Emma Johnson in Lettings and would certainly use Hamptons in the future should the situation arise. Roz Broad

Rosie · 22 June 2023

★★★★★ 5/5

Google

We have just bought a house through Hamptons and the service that we have received over the past few months from Deborah Hancock has been absolutely fantastic! Estate Agents don't always have the best reputation but Deborah has totally blown that out of the water and shown us the difference that a pro-active, efficient and helpful Estate Agent can make to a house buying experience. She has progressed the sale every step of the way and kept in touch with our solicitor, ourselves, our vendor and the other agents in the chain fantastically. Our own agent was entirely useless in comparison so we know who we'll be contacting if we ever decide to sell our new dream house. Thank you Deborah, you've been GREAT!

Anita · 23 June 2017

★★★★★ 5/5

Google

We have just experienced a very efficient and personable service. The communication has been professional, clear, responsive and proactive. Attention to detail for both tenant and landlord meant our ideal property was proposed, viewed and accepted within the space of 4 working days; from start to finish. Having been deeply disappointed by the lack of attention provided by supposed quality agents in the area, on this and on past occasions, dealing with Zoe and the team at Hamptons Tunbridge Wells has been a refreshing experience. Very, very satisfied tenants.

Justine · 23 June 2016

★★★★★ 5/5

Google

We chose Hamptons because of James Cairns calm and realistic valuation of our house, his local knowledge was invaluable. We cannot praise James and his team highly enough, their attention to detail and professionalism was made even more obvious when we were viewing houses through other Agents. They took the trouble to learn about our very old house and we left everything to them. Debbie, Carla and Deborah were amazing when we were away, and they did everything for us, often walking around the extensive grounds in torrential rain. Debbie Cobbold (our Negotiator) really did a fantastic job in a very challenging situation and we are eternally grateful; she really did 'go the extra mile'. We would recommend Hamptons to anyone wanting professionalism with the personal touch.

Auriol · 24 June 2015

★★★★★ 5/5

Google

Fiona Bradfield and the team at Hamptons provided fantastic customer service while I was hunting for a house to rent. Her professionalism and friendliness made house hunting a pleasure instead of a chore, and she was so helpful, even showing me a property that was yet to come on the market. I wish more landlords would use Hamptons to market their houses, it would make life so much easier for the tenants! Thanks Fiona, I look forward to house hunting again next year.

Rebecca · 24 June 2015

★★★★★ 5/5

Google

Looking for a house with very limited time and specific needs, we found Hamptons not only were willing to show us all that was on offer , but when we clarified what we did and didn't want, after a few viewings, they then went the extra mile to dig into their resources and found a property that wasn't even on the market at the time - and it was the perfect fit. It showed us that they were not "just another" estate agent but an agent who thought hard and long on which property would work - and it did . The follow through and support during the buying process was clear and helpful and very professional but not pressurised. Thank you Deborah!

Nick · 24 June 2014

★★★★★ 5/5

Google

The team at Hamptons Tunbridge Wells are fantastic. They offer a very friendly, yet professional service and I have used them for two house sales. The staff are extremely knowledgable and all the sales staff visit new properties taken on to their books to ensure that they can provide prospective purchasers with accurate information and really sell your home. We have found that purchasers have been well matched to our property and time wasters weeded out! All viewings have been accompanied and we have received honest feedback. Andrew Farmer has been spot on with his valuations and Debbie Cobbold is an amazing negotiator, who always manages to close the deal. She has many years of experience and can offer invaluable advice. I can't speak highly enough of this agency and will definitely use them again in the future if needed. I strongly recommend Hamptons to all!

Emma · 24 June 2014

★★★★★ 5/5

Google

Having found a new build property which my husband and I had fallen in love with, we needed to sell our house very quickly. We contacted three estate agents in Tunbridge Wells and explained that we were willing to do as they asked if they definitely had people they could contact and who were free to move quickly without a chain. We were assured by all three that this was indeed possible. However Hamptons not only said they could, but acted by making an appointment the very next day. James Cairn arrived, looked around and asked if three other colleagues could also come to the house the following morning, before they were able to take the photos and description of our house, so that they could describe the house over the phone to potential buyers. Hamptons had five potential buyers at our house within two days. We had a firm offer on the house within four days, from a young couple who were living in rented accommodation locally and at the original price which Hamptons had advised us of in the beginning. By contrast, we received a letter from one of the other estate agents three days after we had received our firm offer to ask if they could view! We were kept up-to-date regularly by Debbie Cobbold, who liaised with our solicitors, our new build company and the buyers, whose house I think Hamptons had also sold, informing everyone where we all were in the sale. She also gave us excellent advice about removal firms. The rest of the team were equally great, in that if Debbie or James were not available they all chipped in and you felt everyone worked very much as a team. I know of two friends who are subsequently moving through Hamptons, who are equally impressed, both selling their houses in days, Both are being able to move into houses they have found and want, as we did. I don't often give reviews, however, on this occasion I really feel Hamptons deserve this one. They deal with very stressed people every day and never seem to lose their cool. They find time to talk to you and make you feel that you are their only client, when you know they are rushed off their feet. James Farmer, thank you for the advice about the iRobot carpet cleaner, it is working beautifully, alongside the Braava floor cleaner and the robot mower. Like Hamptons I couldn't do without them.

Cynthia · 24 June 2014

★★★★★ 5/5

Google

I have used Hamptons for many years since becoming an accidental landlord! I live an hour away and I rely on them to keep me abreast of changes in the law, gas and electricity checks and all the details that might pass me by. The team go above and beyond the call of duty.

Claire · 22 April 2024

★★★★★ 5/5

Google

I have been working with the lettings team at Hamptons for around 4 years now and have always been really pleased with their services. Emma J , Fee, Livy, Bailey & Emma M are all very professional, knowledgeable, friendly and genuinely care about doing a great job for every client.

Radiolamb · 22 April 2024

★★★★★ 5/5

Google

Excellent effort from Hamptons Tunbridge Wells staff to to find us qualified buyers and ensuring the sale went smooth. and special thanks to Deborah for her hard work in resolving a few issues before they became too big.

Hamid · 23 June 2019

★★★★★ 5/5

Google

As a tenant at Norman Road tunbridge wells, managed by Emma Martin from Hamptons Property Management, I can’t say enough positive things about my experience with Emma, quick to respond, quick to act. It’s like having a property management genie. 5star

Rilwan · 21 August 2024

★★★★★ 5/5

Google

Both my wife and I cannot recommend Hamptons Lettings highly enough. They were professional, supportive, efficient and provided an outstanding service. What we thought would be a lengthy process to secure a beautiful cottage for us, they completed this in a matter of weeks.

Shane · 22 April 2024

★★★★★ 5/5

Google

Emma and Fiona are always helpful. Thank you very much. Very professional and friendly. Highly recommended. Mary Pace

Mary · 15 May 2025

★★★★★ 5/5

Google

Hamptons International in Tunbridge Wells has just sold our house in Langton Green. The sale has been a very pleasant experience for us. We have heard, it can be a very stressful and a lengthy affair to sell a house. In this case, though, we have only had a fantastic experience, when Hamptons was taken on to market our house. All the way from, when James Cairns valued our house, to when the whole team at Hamptons was involved in phone calls, arranging viewings etc. etc. The house was only on the market for a few weeks before a buyer was found, and from that point Deborah Hancock handled the direct contact to the buyer and sorted out queries and questions. Everyone at Hamptons International in Tunbridge Wells has acted extremely professional all the way through the sale, and we can only recommend Hamptons to anyone, who wants to either sell or buy property in the Tunbridge Wells area. Alice and Steen Jensen

Steen · 23 June 2019

★★★★★ 5/5

Google

We highly recommend the service provided by Fiona and Emma at Tunbridge Wells Lettings Management. Always attentive, effecient and reliable . Quick to respond, professional and compliant in all aspects of letting and marketing. Also very friendly making property ownership easier to manage.

Mark · 22 April 2024

★★★★★ 5/5

Google

We chose Hamptons International after meeting various other estate agents from Tunbridge Wells. We were delighted with our choice from the start. From the initial consultation they understood exactly our home, surroundings and us. They were incredibly efficient, polite and professional.  We were especially impressed with Deborah Hancock who went the extra mile to help sell and achieve the best price and outcome on the sale of our home.  We highly recommend Hamptons International Tunbridge Wells without hesitation.

Piere · 23 June 2019

★★★★★ 5/5

Google

Have been seeking advice and guidance about my next property move. Hamptons have been so helpful in terms of answering my many questions and making me have confidence to make the right decision. Would highly recommend

Jennifer · 22 April 2024

★★★★★ 1/5

Google

Unfortunately, I would not recommend Hamptons to others. Although our local council is Tunbridge Wells and we have several Tunbridge Wells based agents keen to sell our house, Hamptons simply say it is too far for them. Very poor attitude when other Tunbridge Wells agents have been incredibly helpful.

Sam · 22 June 2023

★★★★★ 4/5

Google

Hamptons International at Tunbridge were able to let our flat at the asking rent within a few weeks of it being marketed. The process was handled well by the staff and the paperwork very comprehensive and promptly dealt with - conveniently via email to speed everything along. A good service overall. Tess Hockaday On behalf of Aimrok Ltd

Tess · 23 June 2016

★★★★★ 5/5

Google

I have always been very pleased with the service hamptons has provided, having had several agents and rate them very highly.

Evita · 24 October 2024

★★★★★ 5/5

Google

I’ve been for years using Hampton and this last year I’ve been glad to work with Emma Martin, she’s been always very responsive and helpful property manager since we moved into our new house in Tunbridge Wells. Thank you!

Mariano · 25 October 2023

★★★★★ 5/5

Google

Fantastic experience with Hamptons - good people to work with, things happen quickly, process is very clear and easy to work with. Would highly recommend

Freddie · 22 May 2024

★★★★★ 5/5

Google

Fiona and all the team from Hamptons Tunbridge Wells have been extremely helpful and supportive along our whole journey of renting out our house for the first time. Their advice has been invaluable and they always have time to answer all our questions, no matter how big or small. We have been very impressed with the efficiency of their communication and the speed with which they found us tenants. We are looking forward to a long term relationships with Hamptons and would not hesitate to recommend them.

Judith · 22 June 2022