Trusted Agent profile · Rossendale
★★★★★
765 reviews across 2 platforms
75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
Part of Keenans, see every office.
Keenans Estate Agents's office in Rossendale, at 75 Bank Street, is rated 4.4 out of 5 across 765 reviews on two platforms, including 248 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Keenans Estate Agents Rossendale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rossendale.
Every review we hold for the Rossendale office, from every platform, shown as written. First names only.
5/5
TrustpilotFrom start to finish - great job!
From start to finish, Keenans were great. My sale fell through twice and Keenans helped get it back on track within a few days each time and get new offers in! Their responsiveness was great as well. I would definitely recommend Keenan's services.
5/5
TrustpilotHouse Purchase
Keenan's have been brilliant throughout the whole house buying process. Chloe was a star, she kept me thoroughly updated and let me know of any issues straight away. Chloe also helped us with negotiations with the vendor. We had a great experience. Highly recommended.
5/5
TrustpilotEfficient and Friendly Service .
Thanks to Sam ( Ribble Valley ) and the Keenans team for organising the sale of our parents property . Placed on the market and had 9 offers within 5 days all above asking price . Would recommend and use again when the need arises .
5/5
TrustpilotChloe is very professional in her…
Chloe is very professional in her active role , she knows her stuff and she goes above and beyond to help myself , I feel very safe and very happy to deal with such a professional young lady , thank you Chloe for everything T cooper
5/5
TrustpilotExcellent
Excellent. Professional and very efficient. The process from viewing a house, making an offer and having the offer accepted was painless, and it completed within 24 hours.We are looking forward to working with Laurence and the team as we look to complete buying the house.
5/5
TrustpilotHouse Sale
We used the Keenans branch in Accrington for the sale of our property. The service we received from start to finish was excellent. They kept us informed and guided us through every stage of the process. A special thanks to Robert and Liam.
4/5
TrustpilotThe agents at Keenan’s kept me updated…
The agents at Keenan’s kept me updated from instruction to finding a suitable tenant. I wouldn’t hesitate to recommend Keenan’s going forward. Sean
5/5
GoogleThanks Melissa for all your help and patience during the negotiation period for our purchase Gavin & Nicola
5/5
TrustpilotThanks Terri!
Just had our offer accepted on a house & Terri at the Pendle Branch has been an absolute pleasure to deal with. Terri is very friendly, informative and helpful and we know that we are in good hands whilst our house buy goes through.Thanks Terri!
1/5
TrustpilotNot responding to enquiry’s
I’ve enquired on a few properties for sale as I have just got my mortgage certificate and looking to purchase my first house I was recommended to use Keenan’s however after phoning and leaving a voicemail, messaging on whattsapp and leaving an enquiry on right move no one’s got in touch with me at all.
5/5
TrustpilotThank you James
Thank you James. For your support and assistance when selling my mums house. It was a sad time and you provided me with the information that I needed and happily showed the house without my being present. You have kept me well informed and updated.
5/5
TrustpilotExtremely Proactive and Great Service
We’ve bought several houses with Keenan’s and the service has been great. All of the staff especially Jack Truelove are extremely proactive in trying to find us our next investment property and they are extremely helpful during the conveyancing period also. Would highly recommend!
5/5
TrustpilotJames
James has been excellent. He’s kept my Mum and myself informed of new viewings and anything else regarding my Mum’s property. It has put my mind at rest to know my 86 year old Mum has been well looked after throughout this stressful process.
5/5
TrustpilotFrom start to finish the process was…
From start to finish the process was excellent, special mention to Alicja and Caitlin at the Accrington branch who were a great help and supportive throughout!I would definitely recommend to anyone in the property market to contact Keenan's. A brilliant and fantastic customer service.
5/5
TrustpilotExcellent service really helpful thank…
Excellent service really helpful thank you to Simon Chloe Kayleigh and Faye
Thank you for your kind words Mr Green - much appreciated
5/5
TrustpilotGreat customer service
Aaron has been super efficient throughout our property search process. Great communication, we always felt like we were fully kept in the loop and any questions we had were answered very quickly. Couldn’t recommend them enough so far they have been brilliant.
5/5
TrustpilotHappy customer
Thankyou all at Keenans for an excellent service.Thanks to Chloe and Gemma for your informative corrisponence during the viewings etc. Also to Loui, Jack and Caitlin for your excellent knowledge of the property market .we would certainly recommend Keenans to anyone .
4/5
GoogleAll good vendors were lovely and the agent Fergus was very helpful and friendly.
1/5
TrustpilotIf your registered disabled DON NOT GO…
If your registered disabled DO NOT GO TO VIEW. They look you up and down, they judge you, and say they will send a email to apply. But the email never comes they are very stuck up and think there above the rest. I will never deal with these again.
5/5
GoogleFantastic experience from start to finish. Our property was marketed well, negotiated well and we closed and completed with great communication. Thanks to the whole team, would recommend.
5/5
GoogleElla was incredibly helpful throughout my recent sale, I'd definitely recommend using her and Keenans
5/5
TrustpilotNikki was brilliant!!!
Keenan's dealt with the sale of my property professionally and efficiently. Nikki in particular was absolutely amazing. I will definitely be using Keenan's again!!! Thankyou to all at Keenan's, especially Nikki!!!!
5/5
GoogleStill only part way through the process, but I cannot fault the team at Keenan’s. Elks has kept me updated every step of the way!! Thank you
1/5
GoogleAwful. Valued our house £20k lower than what we got, we went with a different agency. Unfortunately the house we were buying were selling with Keanans. Our purchase took 8 months to go through, with only 2 properties in the chain, nearly lost the sale of our house as our buyer was so frustrated. We could never get through on the phone to the guy we needed to speak to, given every excuse under the sun as to why he didn't answer / call back and when we did reach him he didn't remember previous conversation and hadn't actioned anything we had discussed. And we were told complete lies at some points. No one else in the office was able to deal with our requests either. They have a good sales pitch to get people to sign up with them, but the customer service after that point is terrible. I would be put off from buying a house again that was using them as an agent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Keenans Estate Agents Rossendale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rossendale.
