Every review we hold for the Romford office, from every platform, shown as written. First names only.
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5/5
GoogleJay helped us a lot . We had a bit off issue with the time,but he did managed to get the keys in time for us . We are really happy with the service and with the house too.
Great company and very good service .
Thank you! :)
Cintia Β· 21 June 2020
Agent replied Β· 20 June 2024
Dear Cintia
Jay is a specialist in keeping control whilst moving tenants in quickly, he had to work to an extremely fast deadline, so I am happy it worked out for all involved.
The landlord is most pleased
Thanks for the review
Regards
Keystones Property
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5/5
GoogleTop Top Company.
Keystones got me my new tenants for my Two of my properties with good references and good rents inside two weeks.
Keystones did all the admin work, references, and checks.
Great company to deal with.PositiveProfessionalism
Martin Β· 21 June 2022
Agent replied Β· 20 June 2024
Martin
As a long term client ours we are delighted with your review, thanks for your trust
Regards
Keystones Property
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5/5
GoogleFriendly accommodating staff catering to your needs - super friendly and helpful. Definitely check out Keystones if youβre looking to buy/rent in the area π₯ β¦
Ezza Β· 26 July 2023
Agent replied Β· 20 June 2024
Ezza
Great review thank you. π
Keystones
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5/5
GoogleThank you to a great team at Keystones for all of your help in finding us a buyer. The team has been very approachable and enthusiastic and we appreciate the professional service we received. We will definitely recommend you to friends and family.PositiveProfessionalism
Mrs Β· 25 August 2021
Agent replied Β· 24 August 2024
Mrs Avery
Thank you for your lovely review. We appreciate it. It is a tough time at the moment pushing everything through prior to stamp duty but we work very hard as a team to do so
Thanks for the review again
Keystones Property
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5/5
GoogleI had a wonderful experience with Libby Ryan, she was very helpful and lovely.
Sew Β· 21 April 2024
Agent replied Β· 20 June 2024
Thank you for your great review. Libby will be overjoyed and glad she could help
Regards
Keystones
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5/5
GoogleI had a nice experience,the customer service was good and responses to questions were prompt.
Pholushur Β· 22 March 2024
Agent replied Β· 20 June 2024
Adesua
Lovely review, thank you. Yemi
and Libby will be pleased
Regards
Keystones
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5/5
GoogleTheir staff are very professional and understands how to communicate properly. The issues I escalated were resolved as quickly as possible.
Highly recommended.
Stanley Β· 24 September 2023
Agent replied Β· 20 June 2024
Stanley
Thank you for your lovely review. We are glad that your issue has been resolved
Keystones
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5/5
GoogleVery happy with the service. Staff Libby ryan from Collier row agency was so kind and helpful.. Always love to recommend keystone property
Jinto Β· 24 September 2023
Agent replied Β· 20 June 2024
Thank you
Libby works extremely hard for her customers
Thank you
Keystones
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5/5
GoogleAdil has worked with us tirelessly to sell our property after the first time went bad always there when we needed him and very professional from start to finish would recommend all the guys in the collier row branch they are all amazingPositiveProfessionalism
Susie Β· 21 June 2021
Agent replied Β· 20 June 2024
Dear Susie.
Thank you for review. Adil will be very happy. Thank you for your business.
Regards
Keystones
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5/5
GoogleI would highly recommend Keystones. Unlike a large chain estate agent they can offer you a personalised service, market-leading rates and a close-knit team who are committed to you and achieving the best outcome for you. Jay Leonce who was personable, professional and passionate about his job.
Melody Β· 21 June 2020
Agent replied Β· 20 June 2024
Dear Melody, I know that your standards are really high, as they should be :-) So I am delighted that we could reach that standard and do a great job for you. Thank you and good luck with everything. Regards Keystones
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5/5
GoogleKeystones gave great service thought the whole experience
They are a great company to work with
Sam and scott are great at what they do !
ALMAS Β· 21 June 2023
Agent replied Β· 20 June 2024
Thanks Almas.
So nice to be on your purchase journey with keystones. Cannot wait to rent your property out too.
Keystones
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5/5
GoogleGreat estate agent to work with, so friendly and helpful! Can't do enough for you!
Gemma Β· 21 February 2024
Agent replied Β· 20 June 2024
Gemma,
We love working with you, thank you for your review
Keystones
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5/5
GoogleBought a lovely property in Collier Row. The process was really smooth and dealing with this company was a breath of fresh air
Thanks again
Lisa Β· 21 June 2023
Agent replied Β· 20 June 2024
Lisa
You are a pleasure. Glad you got your move and so happy you chose to buy through us
Regards
Keystones
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5/5
GoogleI was provided with a free valuation today and the customer service I received was outstanding. When I am ready to sell my property in the new year, I will be using Keystones Properties in Collier Row. The advisor I spoke to was friendly, helpful and approachable.
Charlene Β· 22 June 2019
Agent replied Β· 20 June 2024
Dear Charlene
Thank you for your kind review, I know you had trouble getting valuations from other agents, so really happy that we could be of service and give you a free valuation today
Regards
Keystones
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5/5
GoogleVery knowledgeable staff from the onset, achieved 31k more than the previous estate agent. Would use again tomorrow, highly recommend.
James Β· 24 September 2023
Agent replied Β· 20 June 2024
James
So glad that we could achieve so much for you, especially in a challenging market.
Amazing news
Keystones
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5/5
TrustpilotThey did what they said they would doβ¦
They did what they said they would do and kept me informed. Special mention to Scott and Hayley.
Amanda Β· 10 June 2022
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5/5
TrustpilotI would like to thank everyone atβ¦
I would like to thank everyone at Keystones Property for their help in what has been the most stressful of times.
Three quarters of the way through our sale
Candice Jacobs took over our sale.
She has been completely amazing.
Nothing is too much trouble.
She explained everything as we went along. 2 days to our house move.
Thank you Keystones π
Sharron Β· 18 October 2022
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5/5
GoogleUp to the point and walk the extra mile to help.
M Β· 22 March 2024
Agent replied Β· 20 June 2024
Mihail
Thanks for the review.
You are always welcome and we are happy that you are our landlord
Keystones
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5/5
GoogleThe team at Keystones have been great. I have to say they have been much better than other agents we have dealt with. Efficient, courteous, and helpful, but what stands out is their prompt responding to questions, queries and feed back - excellent.
Stephen Β· 21 June 2020
Agent replied Β· 20 June 2024
Dear Stephen
We are so grateful that you used our Rental and Property Management Services, I believe that you are abroad, so rest assured we will take really good care of your property.
Regards
Keystones Property
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5/5
GoogleYemi manages 3 properties for us, it doesn't matter what I throw at him he deals with it, very confident, very polite,
Dibbydonut01 Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you for your review, we appreciate it and Yemi will be very happy.
Thank you for your custom over the years
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5/5
GoogleI have recently sold my house through Keystones, they were professional, informative and impressive from the start. I chose them over other agents at the time because of the fact of their managerβs knowledge on the initial valuation. My house was a Nash Built house which he knew straight away. We had three sets of viewings in total, where my house was shown to many people which resulted in a sale over my asking price. Very impressed and they delivered, a big thank you to the team.
Darren Β· 22 June 2017
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5/5
GoogleScott & Chris just sold one my properties that they looked after for me and as always from start to finish they were professional, proactive and even managed to achieve over the asking price. During the sale they worked out all the issues with solicitors and the finance and offered a very personal service which Im used to, with their hard work and efficiency and great photos we had a tone of offers. I always use Keystones to manage my properties as they are always honest, upfront and look after my tenants and now my buyers . I always recommend them to all my family and friends and hope to be back soon. Thanks guys
Robert Β· 22 June 2017
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5/5
Trustpilotcouldnt do enough to help and genuinelyβ¦
couldnt do enough to help and genuinely help with no hodden motives what a guy
Paul Β· 12 May 2025
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5/5
GoogleI've found Keystones property so far the most professional estate agent. Branch Manager "Adil" is the best person to go to,if you can. He is very humble, helpful and professional. Thank you
Hamidul Β· 21 June 2022
Agent replied Β· 20 June 2024
Hamidul
Thank you for your review, Adil will be happy. Good luck with everything
Regards
Keystones Property
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.