Trusted Agent profile · Romford
★★★★★
673 reviews across 3 platforms
13 Clockhouse Lane, Collier Row, Romford, RM5 3PH
Keystones Property's office in Romford, at 13 Clockhouse Lane, is rated 4.8 out of 5 across 673 reviews on three platforms, including 613 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Keystones Property hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
The Trusted Agent 2026 results for Keystones Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
Google“Hi I recommended to anyone this agency Costumer service is the best helpful and so fast , I bought my home just for 6 weeks Candice Jagobs work so hard to be done so quick as possible, thankfully so much Candice Jagobs and all Team of the key stones property the best in London
Alket Thank you for your kind words. Candy will be very pleased as she works so hard. All the best in your new home Keystones
5/5
GoogleThanks to Hayley Denham for assisting me through the whole process in purchasing my first home.
Kamola Hayley is very happy with this review. Anything you need please give us a call. Thank you Keystones
5/5
TrustpilotI have been renting through keystone…
I have been renting through keystone since 2013 and it has been a pleasant experience. The key stars for me are Katie, Scott and Roy. Awesome team, kind, patient and compassionate. Definitely recommend
5/5
GoogleExcellent Service and Support 😊 …
Nobile Thanks for your great review Keystones
5/5
GoogleHighly recommend Keystones. Adil was great to work with and made the process smooth and a lot less stressful than we imagined!
Dear Kirsty Wonderful review. Thanks. Adil works extremely hard at his job Good luck for future Keystones
5/5
FacebookI am using Keystones for a rental in Romford. Libby and the team helped me through the admin process and I am really happy with their service. I reccomend them to anyone looking to rent or buy.
5/5
GoogleMy Experience with Keystones its excellent. Probably one of the best estate agency in the UK. They really care for the clients and look after them really well. Would recommend Keystones to everybody. Keep up good work.
Andrius Thank you for your lovely review. It was a tough sale progress but we got there in the end Regards Keystones
5/5
GoogleA great letting agent! Very friendly while professional. Our letting agent Lee has been amazing, answered all our queries and problems quickly. I would definitely recommend Keystones Property!
Dear Gemma Thank you for your kind review, we really appreciate your words Keystones
5/5
GoogleI found this company to be very competent when selling my property for me very professional and efficient as well as polite wouldn’t hesitate to recommend them and their excellent customer service
Micky We are grateful for this review. It helps us massively. Thank you Keystones
5/5
GoogleBig Thank you to the team at Key Stone properties! They have made our journey as a landlord so seamless and stress free. Their valuable advice and excellent customer service is unparalleled. Very grateful to have them in our corner!
Elsie Thank you for your review. We appreciate your business as our landlord. All the best Keystones
5/5
TrustpilotExceptional real estate team
We want to extend our heartfelt gratitude to the exceptional real estate team at Keystones, including Scott, Gemma, Chris, and their colleagues. Their quick responses, unwavering commitment, and transparent communication turned our property-buying experience into a seamless journey. Scott, in particular, was instrumental from the outset to the conclusion of our home search. Their honesty and enthusiasm in helping us find a good home truly distinguish them. We couldn't have wished for a more exceptional partner in this endeavor. Thank you for your unparalleled service!
5/5
GoogleWonderful experience and well deserved 5 star service. I have received great services from the Libby she has been amazing with everything and always ahead of the schedule. Keystones Property is highly recommended to everyone.
Moazzam Thanks for the kind review, Libby has done a great job with your sale Thanks for the opportunity to move you Keystones
5/5
GoogleThey’re very good friendly helpful staff i would definitely recommend their service, Katie the property manager she’s the best and very helpful and very professional.. thanks ☺️
Iffii Thank you for your review. Regards Keystones Property
5/5
GoogleReally great service from the whole team and really smooth process. A special thank you to Adil for all the help and support.
Dear Nazire Thank you for your kind review, Adil has been great Regards The Keystones Team
5/5
GoogleJay is a fantastic estate agent, very helpful and we are grateful for his service in helping us to secure a new property.
Dear Shawn Thank you for your review, Jay is a fantastic agent. He has our mission statement embedded into him which is 'to go the extra mile regardless of the immediate financial gain' Thanks again Keystones
5/5
TrustpilotSimply the best!!!
After swiftly finding us a buyer for our house, we came across complication after complication with the sale. Everyone involved at Keystones have gone above and beyond, they have been patient, and have had nothing but kind and reassuring words for us, in a time when we just didn’t think we would see the end! Thank-you for your continued persistence, your professionalism, and total honesty, even when it was things we didn’t want to hear, the whole way through. We had total trust and faith in every decision that needed to be made. We Couldn’t recommend your services more. Thanks to you all again…5 ⭐️
5/5
GoogleScott was a great agent to work with.He is a very approachable person and always cheerful. Thanks for all your help.
Dear Ser Hat Thanks for your review. We really appreciate your kind words, Scott is very approachable. I will let him know Regards Keystones Property
5/5
GoogleI have been dealing with Keystones Properties for about two years as a landlord. I must say that they are on the ball with any issues that have risen and handled in a professional manner in a remarkable time scale. Keep up the good work team and look forward to our continued working relationship.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Tony, really appreciate this review, Rebecca will be happy as will the whole team. Thank you for your continued business Regards Keystones Property
5/5
FacebookHighly recommend Keystones. The whole process was made easy and Adil was very helpful from start to finish.
Thanks Kirsty for your lovely review.
5/5
GoogleGreat estate agents, always on hand to help and support. Never any problems getting through to them and make all arrangements to fit the tenants. Would highly recommend. Katie and Scott just make this so smooth and easy.
Shannon Thank you for your review. All the best. Katie anf Scott will be happy with your feedback Regards Keystones
5/5
GoogleWalked in to keystrokes, Lee was very helpful, needed to print some really important paper work which they assisted me with. Much appreciated.
Dear Tony Thank you, Lee is a great member of staff Keystones
5/5
GoogleJay was very professional, an made this process incredibly easy from start to finish! I would absolutely recommend this company.
Dear Vanessa Thank you for your review Jay works hard and will welcome this review, good luck in your new home Regards Keystones Property
5/5
GoogleSuch a fabulous all round service, from the first introduction from Scott, accompanied viewings with Will through to the final handover from Adil this team gave me a first class service. I was kept informed on progress and feedback and any email or query was answered immediately. Keystones gave me a personal first class service and I would thoroughly recommend Keystones Property to anybody wanting a professional team.
Mrs Cull, thank you for your kind review. It was a pleasure selling your home Regards Keystones
5/5
GoogleWe have really enjoyed dealing with LIbby at Keystones. She has been professional, courteous and diligent in her approach to our property purchase and we would have no problem recommending her in the future.
Dear Junior Thank you for your review. Regards Keystones
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Keystones Property, Romford won Platinum.
Tell us what you need and we'll put you in touch. Keystones Property hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
