haart Romford reviews

★★★★★ 5/5

Google

From first our step with haart(romford branch)3 years ago to present ,everything was just amazing.lettings agent Viktorija guided us trough all procedures in verry profesional and friendly way.during our tenancy at any time we asking all our wuestions are answered and problems sorted.property managment are verry responsible and all problems are sorted with no delay.property manager Lauren Green is the person who allways ready to help .well..all what i can say is just inly good words about my experience with haart and their team

Ausra · 9 November 2021

★★★★★ 5/5

Google

I was in a really stressful situation with another agency, I spoke to Alex at Haart and he managed to take over the tenancy. He explained the whole process clearly, outlined the costs and was thoroughly professional handling everything himself. Saved me months of stress and aggravation

Andreas · 26 July 2024

★★★★★ 5/5

Google

What can i say Mark Grogan was so professional from the first time we spoke on the phone, and even calling the night before and the morning of the appointment. he took his time to explain the best way to market my home, once it went on the market we had 4 viewings before it went online, to say i was impressed would be an understatement. We ended up accepting an offer in the first week of it going onto the market over what we wanted. Mark then help us find our next home. I would have no problem recommending Mark to any of my friends and family.

Alfred · 29 October 2021

★★★★★ 5/5

Google

Thank you Tilly for your timely response to my inquiries. You are so thoughtful and the alternatives you offered really made the process so much easier for me and showed you were willing to help. We need more of you in the real estate industry. Cheers Tilly

Chiamaka · 24 July 2024

★★★★★ 5/5

Google

We have previously purchased a property through Haart Romford on behalf of a client and we are in the process of purchasing another. Throughout these transactions Haart have always kept us well informed of any progress throughout the sale process. We have dealt with Mark & Jason and have found them to be approachable and totally genuine and the service they provide has always been extremely professional. We would have no hesitation in recommending them.

Mark · 21 June 2022

★★★★★ 5/5

Google

I’ve discovered that selling a flat is not easy - landlords and management companies lack urgency. Haart have experience in dealing with these parties and were helpful in steering me through the process. I mostly dealt with Stephanie Parnell who was proactive in keeping me informed and she demonstrated that she was pushing for progress with solicitors and management companies. I received regular updates and felt that Stephanie was looking out for my interests.PositiveResponsiveness, Professionalism

Lawrence · 21 June 2022

★★★★★ 5/5

Google

Had challenges with our washing machine, made a report and had no positive response for over 2wks until l spoke to Marie Hawkin who together with Keeley Fisher made sure we had a new washing machine delivered within 48hrs after l spoke to them .They are indeed very efficient and kept us updated all the way.

Doreen · 22 January 2024

★★★★★ 5/5

Google

The service I've received from Haart has been brilliant. Jason was very professional and helped us find the right property and was responsive throughout the process. Stephanie was also amazing and helped throughout the process. Being a first time buyer, the process itself is all very new and I couldn't be more grateful to go with Haart. No matter how small or simple the query was, Jason and Stephanie were always happy to help. I've also spoken to Anette and Alex and have had nothing but a positive experience. Outstanding service and communication.

Hasan · 2 September 2021

★★★★★ 5/5

Google

I appreciate Keeley Fisher one of the staffs who was so welcoming in the office when I walked in and also on phone she keeps to her words. I'm recommending her for the commitment she has and the big heart of helping. She is still following up to see all is well. Thank you so much Keeley.

Jesse · 24 December 2023

★★★★★ 5/5

Google

We contacted Haart Romford to aid us in letting our property. I met with Jake Dale at the property he was professional and communicated well throughout the whole process. He was clear about the whole process and the different services he was able to provide. Overall, we had a good experience and he was able to find us a very strong applicant. I would personally recommend Jake, he was happy to speak with me regarding all matters and was always available.

Jayson · 17 August 2021

★★★★★ 5/5

Google

Steph is amazing!!! Being working with her for many of years now, she proactive, knows what you do and when. She really makes life so much easier with clients and other legal professionals. Shes a true asset to the Spicer Group.

VJ · 10 October 2024

★★★★★ 5/5

Google

We had a great experience with Haart Romford when buying our house. Stephanie Panel the team were very professional. They were very honest and open, easy to get in contact with and always gave us so much confidence throughout the whole process. After dealing with so many other estate agents they really were a breath of fresh air! Big thank you to For Haart estate Romford. We will highly recommend them.

Eray · 29 October 2022

★★★★★ 5/5

Google

I just want to say thank you to Emily Nolan. She really helped me and my family out. It was a quick and smooth transition from viewing to moving in. Very polite and respectful. Answered all my questions. Couldn’t have asked for a better agent.

Charles · 2 August 2024

★★★★★ 5/5

Google

I just would like to thank Tilly from Haart letting agency for such a fast reply to my request about the property and quick arrangement to view.After communication with delays or not responding from other agencies and agents this was a big pleasant surprise! Thank you Tilly 😊 …

Aušra · 21 May 2024

★★★★★ 5/5

Google

I would definitely recommend Haart Romford to anyone looking to sell their house. Mark came to do the valuation, and was professional and friendly throughout the whole process. Alex managed to organise 10 viewings for one day in a matter of hours, and turned up early to familiarise himself with the house and handled all viewings, keeping us up to date with when they had finished and next steps. We also worked with Jason, who managed to find our final buyer, and worked hard to secure the best possible sale price.PositiveResponsiveness, Professionalism

Jamie · 21 June 2021

★★★★★ 5/5

Google

We used Haarts Romford to sell our house and found them to be efficient, helpful and responsive right from the beginning to end of our sale. Mark did a fantastic job taking some great pictures and a really good video and Alex was a great help in contacting potential buyers resulting in us having a good number of viewings within a short period and securing a buyer close to our asking price less than 3 weeks after the property went to market. Our sale was very complicated and took nearly 6 months due to our buyers setting up a new BTL company, also being self-employed and getting a commercial mortgage via a broker. As you can imagine, we went through a roller coaster of emotions not knowing whether the sale was going to happen and if our purchase was going to fall through, not to mention Covid being on the increase. During this time, we leant very heavily on the team’s expertise and negotiation skills. To be honest I was quite a demanding client sometimes calling a few days in a row for updates. Annette the Branch Partner was really helpful keeping us informed of progress throughout the sale and liaising with our buyer’s broker (even after hours) but I would like to say a very big thank you to Stephanie our Sales Progressor who is efficient, professional, patient and on the ball. We might not be in our new home now if it wasn’t for Stephanie and Annette who are superb at their job. We’re very satisfied and have no hesitation in recommending Haart Romford if you’re looking for a first-class estate agent who provides a second to none service. Try them if you’re having difficulties selling, you won’t be disappointed.PositiveResponsiveness, Professionalism

Eddy · 21 June 2021

★★★★★ 5/5

Google

The Haart Romford team were super supportive with our house purchase, they kept us up to date with each step of the process. Stephanie would call me everyday with an update and happily chased on our behalf for replies. Unfortunately our house didn't go through due to the sellers commitment however Mark, Annette and team were determined to help us find another home. They called me with other potential viewings and they went the extra mile to make sure we were the first to see them. I would definitely work with the team in the future.PositiveResponsiveness, Quality, Professionalism

Georgina · 21 June 2021

★★★★★ 5/5

Google

Keely Fisher is amazing. She really knows what she’s doing. Will always come back to you no matter how small the question is. I’ve been with Haart for a good few years and I really think Keely is a great assist to their team x

Jessica · 24 July 2024

★★★★★ 5/5

Google

I had applied for a viewing of a property and the next morning got a call from one the Haarts agents Nabil Nassar. He booked me a viewing for that day and I made an offer and had the form for references the next morning for a potential acceptance of our offer. Nabil was efficient, friendly, and informed, 5 stars.

Joe · 29 March 2025

★★★★★ 5/5

Google

Was impressed by the promptness of Tilly Davis’ response at Haart Romford Lettings and her willingness to accommodate my schedule. Thank you Tilly for arranging the viewing ever so quickly. Also during the viewing, it was evident that you genuinely care about your clients and strive to exceed their expectations at every opportunity.

Ali · 21 February 2024

★★★★★ 5/5

Google

Emily was very helpful and upfront. Viewing booked fast and efficient. With sorting out the references and tenancy again Emily Nolan very informative helpful and productive. The letting hub was hardwork but Emily supported us perfectly.

J · 10 December 2024

★★★★★ 5/5

Google

Ive had poor experiences with Estate Agents but I’m please to say that Mark, and to be fair, the whole Haart Romford team were exceptional. Keeping us informed throughout, chasing where required, marketing material was spot on and they provided honest feedback. Overall my partner and I were very happy with the service they provided and would recommend Haart (especially Mark) to anyone looking to sell their home. Thanks guys

TheSeanzeppelin · 29 October 2022

★★★★★ 5/5

Google

I could not have expected a better service from the Romford office, from the advice I got from Mark before I put the house on the market through to a very speedy completion. I got feedback all the way from viewings , offers and the progression of the sale . The team listened to my requests and followed them through. The communication was first class with regular updates given in a very professional manner. Before putting the house on the market Mark was very helpful and knowledgeable concerning the correct price to market the house at listening to my requirements and concerns, this was confirmed by the timescale of the accepted offer, 6 days from being marketed to an offer then completion just 7 weeks after that. All in all I was very impressed by the service from the whole team and would definitely use them again in the future.

Paul · 18 May 2021

★★★★★ 5/5

Google

Recently I had the pleasure of being assisted by Kerly Fisher for sorting out one issue in my flat. This lady has been so kindly and fully involved with anything from beginner to end! Thank you Kerly, I hope your workmates take such an example of your attitude!

Cezar · 21 May 2024