Trusted Agent profile · Romford · Essex

haart Romford reviews

★★★★★ Excellent

1,154 reviews across 2 platforms

30 High Road, Romford, Essex, RM6 6PR

Part of haart, see every office.

haart's office in Romford, Essex, at 30 High Road, is rated 4.8 out of 5 across 1,154 reviews on two platforms, including 1,132 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,132

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

I have had a great experience with haart. The staff are super helpful especially Keeley. She is really efficient and responsive. Whenever we need maintenance done around our flat, she is quick to sort it out and always checks in on us to be sure the work has been done. Thanks Keeley!

Apple · 24 July 2024

Agent replied · 23 August 2024

Thank you for your 5star review of Keeley. We are so glad you have had a positive experience. You taking the time to leave this review is very much appreciated. Warmest regards, haart Property Management, Romford

5/5

Google

Keely Fisher is an excellent person at the Haart, Romford branch. She is quick to respond and solve problem propmtly. The good part is she had informed me the problem with property and gave me multiple options with assosiated cost. This has helped me to take a decision.

Faraz · 24 September 2024

Agent replied · 24 October 2024

Good afternoon Faraz, thank you for the Five star review for Keeley, she will be delighted to hear that you have been happy with the service. Regards Haart Property Management

5/5

Google

I spoke to Alex as myself and my boyfriend are looking to buy our first home together. As first time buyers we have been very nervous but Alex was so reassuring that we had nothing to worry about and kindly set up an appointment for us with mortgage advisor Vish. We had our appointment last week Saturday, again felt nervous but Vish was so lovely and was happy to give us all the information and advice we needed. We left feeling so excited and have taken Vish’s advice on board and are looking forward to start viewing properties soon. Thank you so much both Alex and Vish, excellent customer service.PositiveResponsiveness, Quality, Professionalism, Value

Kira · 21 June 2022

Agent replied · 20 June 2024

Dear Kira, thank you for your kind words and five star review! Speak soon, haart Romford sales.

5/5

Google

Me and my husband have been looking for a house for a month there were few of things we missed out like some of the pictures and houses do not match or the houses needed a lot of work. We made an appointment to view this property on a Wednesday evening as a last of the overall appointment for the day. When we first saw this on rightmove, we both loved it some much and was hoping that would get the property to be our first home. When we arrived there were two the estate agents were present to show us the property. While we waited for our time we had quite chat with one the agent called Jason- who was more than happy to explain to us about the area. Then we met Alex, who showed us the property which me and my husband fell in love with. It was as we saw in the pictures. As we moved from one to another room or area Alex was explained to the size of the room and what could be done to it if we get the property. He also explained to us the nearest train station was and how to get there also fewest change could do the house like refresh the painting. Overall we are really happy with service we had and extremely happy that we got our first home. They responded quick to emails, phon calls and texts.PositiveResponsiveness, Quality, Professionalism, Value

Cowthamy · 21 June 2022

Agent replied · 20 June 2024

Dear Cowthamy, thank you for your kind words and five star review. thanks haart Romford sales.

5/5

Google

Very satisfied with the work of haart estate and lettings agents Romford I am especially grateful to Tilly Davis, who quickly found an apartment for me and provided qualified assistance in collecting the necessary documents for the rental. I am an older person, so I really appreciate Tilly's sensitive attitude and sincere efforts to help. Thank you Tilly!

Mykola · 22 March 2024

Agent replied · 20 June 2024

Good Morning, thank you so much for your kind review for Tilly. Regards haart Romford Lettings

5/5

Google

I had a great experience viewing apartments with Beni. He was very helpful, professional, and took the time to show me places that genuinely suited what I was looking for. He answered all my questions and made the whole process easy and straightforward. Really appreciate his help.

Ashton · 16 March 2026

Agent replied · 13 April 2026

Thanks so much for the lovely rating. We’re always happy to help and we’re here whenever you need us.

5/5

Google

We've used Haart as our property agents for the last 3 years. They've been great and always deliver a great service. Our Property Manager Keeley Fisher is a pleasure to deal with and is always very helpful. Keeley's professionalism and dedication ensure that all our needs are promptly addressed and resolved.

Jon · 24 July 2024

Agent replied · 23 August 2024

Thank you for your 5Star review for Keeley. We are so glad you have had such a positive experience. Warmest regards, haart Property Management - Romford

5/5

Google

I want to thank Haarts Romford for being part of our journey in pursuing our dream home. The whole process was made as smooth as can be expected, from arranging our initial viewing of the property with Denzil, to having our mortgage sorted by Vishal. We was kept up to date throughout, communication was excellent. Thank you!

Rujina2u · 22 March 2024

Agent replied · 20 June 2024

Good Morning Rujina, Thank you for the review and kinds words for Denzel and Vishal, We wish all the best in your new home. Regards Haarts Romford.

5/5

Google

I just spoke whit Nicolas Chramiec and the gentleman was very polite and very helpful, hopefully I will find something good for us to rent. I recommend this agency. The staff is very helpful and polite especially Nicolas Chramiec. Thank you have a lovely day guys

Andrei · 3 October 2024

Agent replied · 24 October 2024

Thank you for your feedback and kind comments. Haart Romford Lettings

5/5

Google

The team at Haart Romford have been great. Friendly and professional at all times. Mark was our first contact with Haart and from the off he was knowledgeable, professional and friendly. Nothing was too much trouble for him. Stephanie was also great, keeping us informed the whole time and always doing her best to give answers to our questions. A great team that I would highly recommend.

Peter · 31 July 2023

Agent replied · 29 October 2023

Hi Peter Thank you for the great feedback for the team this is fantastic to hear Wishing you all the best in your new home. Regards Romford sales team

5/5

Google

Many thanks to Haart Estate Agents in Romford for providing my partner and I a smooth and fantastic service. I highly recommend contacting them if you're thinking about your next big move! A big shout out to Millie Fisher who contacted us immediately regarding our deposit when we moved out of the property. Unfortunately, I am able to provide more than 5 stars on this review. Thank you again!

Mehran · 1 June 2023

Agent replied · 29 October 2023

Thank you Mehran for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

5/5

Google

Dear Lauren G. Romford. Haart Lettings and especially Lauren G. Have been absolutely great. As tenants were afraid to be honest as we didn't want to let the landlord and Haart Lettings down but Lauren always make us feel like we can talk openly with her. She always has a solution to any problems we had. Easily the best person we have communicated with since we started renting 10 years ago. Thanks again Lauren. Carl

Carl · 29 October 2022

Agent replied · 29 October 2023

Hi, Thank you for taking the time to leave us a great review about your experience with us! haart Romford

5/5

Google

I have been to a lot of estate agents and by far Haart Romford has been the best. The high level of customer service displayed by Alex McKenzie has enabled me to find my dream home. This was the first time when someone has actually taken an interest in the customer and explained the background and key features of the house. I would definitely be going back to Alex and Haart Romford in the future.

Talal · 29 October 2022

Agent replied · 29 October 2023

Thank you Talal, for your kind words and five star review! Speak soon, haart Romford sales.

5/5

Google

So far so good. Haart have provided a strong steady stream of good viewers and I have just accepted an offer. Thanks to Mark Grogan for your patience explaining things to me, your updates and feedback which I found invaluable. Let’s work towards a smooth sale process to complete our communication with each other 🤞 Huge thanks for everything so far

Philip · 1 December 2023

Agent replied · 31 December 2023

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. haart sales team

5/5

Google

We recently rented a house from Haart, we were assisted in the rental process by Benie, he is a good , professional and responsive agent to all the questions we had. On a scale of 1-10, I can give him a 10. Thanks.

Petru · 30 March 2026

Agent replied · 13 April 2026

Mr Petru It was a pleasure to work with you thank you

5/5

Google

Haarts of Romford have provided the most professional of services throughout a very difficult part buy, part rent property sale. Special mention and thanks to Mark, Stephanie, Annette, Alex, who provided on-going support and information, to ensure we had minimum stress. I would recommend Haarts of Romford to anyone wishing to buy/sell their property.

Terry · 21 April 2024

Agent replied · 20 June 2024

Thank you Terry for your five star review, haart Romford sales.

5/5

Google

I've had a six year relationship with Haart Lettings now and I've found the service to be very good. A big thanks to Millie Fisher at the Romford office for helping me sort out my latest tenant and making the process as painless as possible.

Amar · 24 September 2024

Agent replied · 20 June 2024

Good afternoon Amar, thank you for taking the time to leave the five star review for Millie. She will be delighted to read how you felt about the service she provided.. Thank you Amar for your continued business. Regards haart Property Management.

5/5

Google

The Haart team have been absolutely amazing throughout the sale of our home and their level of service is next to none. From valuation to completion they have been highly attentive, informative and courteous throughout, going above and beyond to ensure that everything goes as smoothly as possible. Massive thank you to Stephanie, Jason and Annette for doing such an amazing job and we’re honestly so thankful for their friendliness and professionalism. Highly recommended!

Carl · 29 October 2022

Agent replied · 29 October 2023

Dear Carl, thank you so much for your kind words and five star review! Glad we could assist you whilst selling you home. We wish you all the best for the future. Thanks haart Romford sales.

5/5

Google

haart agents was recommended to me by a friend, and it was my first experience with a letting agents in this country, they really have a lot of property options that meet everyone's needs. Special thanks to Emily, for the fantastic service that she provides, the clear guidance for the process of tenancy and for the professional communication.

Ammar · 22 January 2024

Agent replied · 20 June 2024

Dear Ammar, thank you for the lovely review. Good luck with everything. Haart Lettings Romford.

5/5

Google

This is the best agency, all the employees are very polite, they always helped, all the questions were solved quickly when buying a house and especially many thanks to KOBE APPIAH, a wonderful person. I am very glad that I dealt with Kobe.

Sam · 18 October 2024

Agent replied · 24 October 2024

Thank you so much for the review was pleasure helping you through the process feel free to reach whenever you need.

5/5

Google

Alex Mackenzie was wonderful- very helpful and informative and ensured that my partner and I had all the information on a property. He also sent through loads of options of properties that might interest us and kept us fully up to date with the process. Really helpful and reassuring to have so much help from him.

Hannah · 21 February 2024

Agent replied · 20 June 2024

Thanks for your kind words! Haart Romford sales team.

5/5

Google

The team at Haart Romford have been great. Especially Emily Nolan has been brilliant and absolutely superb in the tenancy process. As we were new tenants, she went through the process with us and explained and clarified all our queries giving us the confidence to go ahead with the process.She gave us all necessary information and documents explaining the process. Thank you!!

Daniela · 8 October 2023

Agent replied · 29 October 2023

Dear Daniela, thank you so much for the kind review. Haart Lettings Romford.

5/5

Google

Edward shows us round today and awnserd all our questions and was very polite and respectful

Derek · 27 September 2026

Agent replied · 11 October 2026

So happy to hear we could help! - Haart Romford Lettings

5/5

Google

Today we went to visit a house whit my husband and our baby daughter, to rent and ther was Nicolas Chramiec waiting for us, finally we find a very good and professional gentleman. Thank you Nic for your attention and support. Keep well

Alina · 3 October 2024

Agent replied · 24 October 2024

Good afternoon Alina, thank you for taking the time to leave the five star review for Nicolas, he will be delighted to read how you felt about the service he provided. Regards haart lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Chadwell Heath won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

The Trusted Agent

Is this your office? Claim your page.