Trusted Agent profile Β· Romford Β· Essex

haart Romford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,154 reviews across 2 platforms

30 High Road, Romford, Essex, RM6 6PR

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haart's office in Romford, Essex, at 30 High Road, is rated 4.8 out of 5 across 1,154 reviews on two platforms, including 1,132 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,132

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Kobe helped me get an offer accepted on a house within just 2 working days. Absolute legend made it so easy to select a house and get my mortgage process started

Aashir Β· 20 September 2026

Agent replied Β· 11 October 2026

Thank you very much for the review, much appreciated is pleasure to help you on your journey of becoming a homeowner please don't hesitate to reach out if need any further assistance.

5/5

Google

What can I say, grace at Haart lettings has been a breath of fresh air. Having previously worked with other estate agents, grace really took down my requirements and met the down to a T. ThΓ© professional service to source properties that I couldn’t find online and suggest stuff based on my budget is second to none. Her service is top tier, I must say. I would strongly recommend getting on the phone to them and they will cater to your needs. Big thank you to Grace helped me from top to bottom! Highly recommend and she is the standard all estate agents show follow!!

Sabiq Β· 1 June 2023

Agent replied Β· 29 October 2023

Thank you Sabiq for your lovely words! We are so glad that Grace was able to find your dream for you. If we can do anything for you please do not hesitate to contact us. We wish you all the best! haart Romford Lettings.

5/5

Google

Stephanie & all of the team from Haarts have been excellent during the process of our sale. Efficient and very helpful with updates & communication! Never a problem if you have lots of questions to ask, always get back to you quickly. Stephanie is lovely always happy & friendly and supportive. Thanks to all at Haarts xx

BEV Β· 26 September 2024

Agent replied Β· 24 October 2024

Hi Bev, thank you for the kind review. You are more than welcome and we hope to work with you again in the future. Best wishes haart Romford Sales team

5/5

Google

I received a follow-up call from Benie who works for Romford estate agents about an enquiry I made through their site. He is very polite and friendly. He explained everything I needed to know about my enquiry and even gave me an appointment to view the property after few important information. Thank you so much. 😌 …

Francess Β· 13 March 2026

Agent replied Β· 13 April 2026

Good afternoon Ms. Lawson it was my pleasure to help, and I really appreciate you taking the time to leave such a kind message. … More

5/5

Google

I recently had the pleasure to be assisted by Nicholas Chamiec from the letting department in my search for a rental property. Nicholas was incredibly kind and helpful throughout the whole conversation. He listened carefully to my requirements and provided excellent recommendations that perfectly matched what I’m looking for. His professionalism and friendly demeanor made the experience smooth and enjoyable.

Amal Β· 26 July 2024

Agent replied Β· 23 August 2024

Dear Amal Thank you so much for your kind words and feedback. Regards haart Romford lettings

4/5

Google

These 4 stars are for Mark Goldstein only and not the 5th because this review sticks to Haart overall (I will not go into that). Mark is friendly, empathetic, hard working, kind, proactive, experiened AND... I know this all just from 2 conversations I have had with him by phone. I won't go into the bore of my issues with my property (nothing to do with Haart) but I will say that as soon as I spoke to Mark - all my worries washed away. There is a reason his surname begins with Gold :)

Rebecca Β· 2 May 2023

Agent replied Β· 29 October 2023

Thank you Rebecca for your kind words and four star review! Glad we could help you with your tenancy. We are sorry for any issues previously. We wish you all the best moving forward. - haart Romford Property Management.

5/5

Google

Keeley from the Haart letting agency delivered exceptional service throughout my tenancy, promptly addressing any issues in my flat and swiftly coordinating with the landlord to replace a malfunctioning machine. Her professionalism and responsiveness were evident from start to finish, including a seamless keys return at the end of my tenancy. Highly recommend Keeley as the standout agent at Haart!

Abdulrahman Β· 24 July 2024

Agent replied Β· 23 August 2024

Good morning Abdulrahman, thank you for the five star review for Keeley. We are very pleased to hear that Keeley worked so well with you during your tenancy with us. We wish you all the best for the future Abdulrahman. Regards Property Management

5/5

Google

Kobi has been very professional in his approach and helpful. He is very patient and friendly. Proactive to reach out to us with new property details suitable for us. We are still in the process to find our right home. I am sure with his client dedicated work will find us our new home soon.

Rafik Β· 10 October 2024

Agent replied Β· 24 October 2024

Thank you so much your more than welcome , i will do my best to find your new home

5/5

Google

Today I had the pleasure of talking to Nicolas at the haart Romford branch, he was very helpful, professional and easy to talk to. He took all my details and asked for my preferences with regards to a new home. He booked me for a viewing this week. I look fwd to seeing a property on Friday. Fingers crossed! Thanks Nic! Cristina

Purple Β· 13 June 2024

Agent replied Β· 20 June 2024

Dear Cristina, thank you leaving a kind review for Nicolas. Haart Lettings Romford.

5/5

Google

I had a viewing with Ed from Haarts he was really great very professional and you can tell he knows what he’s talking about and loves his job

Rashida Β· 27 September 2026

Agent replied Β· 11 October 2026

thank you for your review, we appreciate the feedback :) - Haart Romford Lettings

5/5

Google

This is a review of Keeley Fisher at the Haarts Romford branch. i had a issue with a tenant requirement, which was handled in the perfect way and Keeley was very helpful. She will put herself out to help her clients and i was very impressed. After being in property for over 20 years and dealing with lots of letting agents, i'm a hard person to impress, but Keeley did exactly that. Highly recommended!!

Stephen Β· 29 September 2023

Agent replied Β· 29 October 2023

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Keeley Fisher Haart Romford Property Management

5/5

Google

Haart team has been managing my property for years now and I am very happy with how they manage it on my behalf. Marie is absolutely the best and when things in the flat needed sorting or fixing she went over and above to help during those challenging times. Definitely would recommend the team!

Karolina Β· 21 October 2024

Agent replied Β· 24 October 2024

Dear Karolina, thank you for leaving the kind review for Marie. Haart Romford Property Management.

5/5

Google

Mark and the team at Haart have been exceptional. I travel a lot with work so never in one place for too long. I dropped my keys Thursday, property was advertised Friday and viewing requests were sent by Saturday!! Within 2 weeks I’ve had a full ask offer! What else could you ask for

Jem Β· 21 October 2024

Agent replied Β· 24 October 2024

Dear Jem, Thank you for your lovely words, we are always here & happy to help! - Haart Romford

5/5

Google

It's refreshing to encounter someone as dedicated and competent as Keeley in the realm of property management. "Thank you Keeley" - your efforts have not gone unnoticed in resolving a minor issue and ensured the comfort and satisfaction of our tenants. We appreciate your outstanding service and we feel fortunate to have you as our point of contact at Haart Property Management Romford.

Robert Β· 21 May 2024

Agent replied Β· 20 June 2024

Thank you Robert for your kind words and five star review! We are glad Keeley could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

5/5

Google

Keeley Fisher has been excellent to deal with, she is professional and keep chasing until she delivers. Keeley provides an exceptional follow up and coordination and make sure all involved parties are satisfied. It is not easy to find such a great responsive and responsible staff in this industry. It is always pleasure to deal with her! Max

MA Β· 16 August 2024

Agent replied Β· 23 August 2024

Hi Max, Many thanks for your kind review on Keeley. If you require any further assistance, please do not hesitate to contact us. Haart Property Management.

5/5

Google

Keeley Fisher has been very helpful and easy to communicate with when we had issues with our ceiling. She was on call to assist with any of our concerns and regularly contacted us with updates and actions to be taken with our rental flat. Thank you Keeley, hope to keep working with you this new year on the property.

Zailyn Β· 24 July 2024

Agent replied Β· 23 August 2024

Good morning Zailyn, thank you for your five star review for Keeley! We are really pleased to hear that you received a great service. Regards Haart Property Management.

5/5

Google

Since dealing with Haart, Mark has been incredibly patient whilst I dealt with family probate issues and at the same time being totally professional throughout. Mark has always been available to help answer my many questions, having not sold a property before. I would highly recommend Mark & Haart Estate Agents.

Clare Β· 17 November 2024

Agent replied Β· 8 December 2024

Hi Clare, Thank you for your lovely words, happy to help!

5/5

Google

Haart has been providing a reliable service since day one, after having a bad experience with a different agent we thought to give it another go. The entire team in Romford branch is very professional and responsive to any questions you have. Jason has been a star through the whole process and very patient, definately an asset for the company. I wouldn't hesitate to recommend them to anyone looking to sell a property in the area, you will be in good hands.

Sergio Β· 3 March 2023

Agent replied Β· 29 October 2023

Thank you Sergio for our five star review! haart Romford

5/5

Google

Millie Fisher has been excellent . She is professional,responsive and efficient .Whenever we need ,she has beem very helpful and easy to communicate and sort the things out very quickly .I was very upset but Millie Fisher solved my problem within seconds . Thank you Millie for everything ,You are great accist to their team. Highly Recommend!

Moona Β· 9 August 2024

Agent replied Β· 29 October 2023

Good morning, thank you for the wonderful five star review for Millie. We are very pleased to hear that you had a great experience with Millie. Regards Haart Property Management.

5/5

Google

I had a viewing today with Benie Bofoya from haart who was very helpful, gave me a detailed picture of everything regarding the process. His professionalism and knowledge was way beyond my expectation. He made sure i walk out with all my questions answered and all of my doubts are cleared. Amazing agents.

Salman Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you for your kind words Salman and for taking the time to share your experience. We’re delighted to hear that we were able to assist you and provide such a clear and helpful overview of the process. Delivering professional and … More

5/5

Google

Stephanie Parnell has been very helpful during sales process. She followed up with the remaining tasks and informed me for the next steps. Where required, she intervened to the communication between me and my conveyancer and helped us get through the completion process. She addressed all the challenges promptly to all parties and followed up professionally. I would recommend anybody plans to work with her during sales process. Thanks Stephanie! 😊

Cagdas Β· 29 September 2023

Agent replied Β· 29 October 2023

Thank you Cagdas for the five star review, haart Romford sales.

5/5

Google

I viewed a few properties with Alex who was always on time, friendly, helpful and answered any of my questions then when I found the property that I wanted to purchase Stephanie was absolutely brilliant during the progress of the sale with regular phone calls updating me and answering any questions that I had. I spoke to Mark and Annette a few times who were great too. I highly recommend Haarts romford they are a great team, keep up the good work πŸ‘πŸ»

John Β· 2 January 2023

Agent replied Β· 29 October 2023

Hi John, thank you for your five star review and kind words. Glad we could assist you whilst buying your property. We wish you all the best for the future. haart Romford sales.

5/5

Google

I would like to give a big thanks to Keeley Fisher, for her professionalism and for dealing with the issues we had in our flat. Once I raised a few things that needed some attention Keeley contacted me back and everything went smoothly and was sorted in a timely maner. I'm very satisfied and appreciate all the help we've been given.

Chris Β· 21 April 2024

Agent replied Β· 20 June 2024

Good Afternoon, thank you for your five star review on Keeley. We are very pleased to hear you had a swift and professional experience. Thank you for your continued business. Regards haart Property Management

5/5

Google

I have had a great experience with the Haart team who have been so friendly, helpful and informative hroughout the process so far of finding and buying a new property. Thank you so much to Alex and Mark who have guided me every step of the way! I highly recommend the team at Haart! Alex Mackenzie showed me round some properties on Saturday. He was friendly and informative, has followed up on my thoughts on the properties and has called with new properties added that match my criteria.

Karen Β· 3 December 2022

Agent replied Β· 29 October 2023

Thank you Karen! Have a great day, speak soon. haart Romford sales.

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Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Chadwell Heath won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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