Every review we hold for the Romford office, from every platform, shown as written. First names only.
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5/5
GoogleI recently purchased a house through Delaneys Hornchurch and could not recommend the staff any more. The Sales Progression lady Donna is one of the nicest and most knowledgeable person i have come across. She ensured the whole process from the bottom of the chain to the top of the chain was kept informed which is very important and made the her clients and my self feel they was in completely safe hands. Donna is a very approachable person who will go above and beyond to try and do the best she can. All i can say is a big thank you to her and if i should ever need to use the sales progression service again i would ask directly for her.
Louis Β· 18 June 2018
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5/5
TrustpilotGreat experience thanks to Jacqui and Jemma
Had a great buying experience with Delaneys, buying a house is super stressful but Jacqui and Jemma were supportive throughout and incredibly friendly. I would recommend Delaneys to anyone selling or buying
Annie Β· 28 July 2022
Agent replied Β· 12 June 2024
Dear Annie, we hope you have settled into your new home and thank you for your lovely review
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5/5
TrustpilotThanks to Avril and All at Delaney'sβ¦
Thanks to Avril and All at Delaney's for making the sale of our house a "stress-free" process.
Neil Β· 24 April 2025
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5/5
TrustpilotFrom the beginning
From the beginning, Avril was a pleasure to deal with. Friendly very pleasant and extremely professional at all times
Christina Β· 27 March 2025
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5/5
TrustpilotVery good service
Very good service. Always kept me updated on the progress. A special thank you to Jacqui of the Sales Progression team who went out of her way to help get this sale completed.Recommend Delaneys for selling a property
Janet Β· 4 August 2021
Agent replied Β· 12 June 2024
Thank you for your kind 5 star review and for choosing Delaney's to sell your property, we really appreciate your kind words and for recommending our services.
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5/5
GoogleThanks to Julian for all his help selling my commercial premises, his professionalism, expert knowledge, especially locally, was very apparent. He was prompt and present at all viewings and handled clients effectively. I have no reservations recommending his services for all aspects of commercial property.
Steve Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you so much for your kind words, we hope to be able to assist you again in the future.
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5/5
GoogleGreat service from start to finish when selling my late mother's park home.
Reece explained every stage of the process excellently. And his communication was always prompt and carried out in a friendly and professional manor.
I would have no hesitation using Delaneys again.
Michael π
Michael Β· 12 October 2024
Agent replied Β· 23 November 2024
Thank you so much for your kind review, and it is really appreciated that you have taken the time to review the services provided by Reece.
We appreciate your custom and wish you all the very best with the future .
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5/5
TrustpilotThank you Delaney's for your excellent service
Thank you Delaney's for your excellent service. Your communication with us was very proactive and appreciated: always efficient and responsive. You willingly went the extra mile for us. Jacqui and Lee in sales progression have been so helpful.
Margaret Β· 11 June 2021
Agent replied Β· 12 June 2024
Thank you for your superb 5 star review Margaret, we are extremely grateful for your kind words and it was a pleasure assisting you.
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4/5
GoogleReece John and Jackie easy communication..always available ..pleasant to speak with at all times ..always smiling!..sold property twice ..unfortunately the first sale fell through after months ..but second sale was instantaneous..!..would β¦
Suzy Β· 16 April 2025
Agent replied Β· 27 May 2025
Thank you for your kind review and we are glad to read that we met your expectations on the service levels received and we were all very happy to assist and help you to reach a successful conclusion. We would like to wish you all the very best with the future and thank you again for your review
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5/5
GoogleDelaneyβs were really helpful and friendly when it came to purchasing our first property. Both Donna and John were very quick at responding to all our queries and made the process for us as stress free as possible. I would definately recommend their service!
Katie Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you Katie for you kind words and 5 star review.
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5/5
GoogleWe found Delaney's service to be very professional. Even when there were potential problems they went out of the way to resolve issues ensuring the completion would stay on track. I would recommend Delaney's and I'm particularly thankful for Donna and her hard work.
Colin Β· 18 June 2019
Agent replied Β· 16 June 2024
You're more than welcome Colin, thank you for your kind 5 star review.
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5/5
TrustpilotAttention to detail
We had a seamless sale with Delaney estates. Aisling, Ana and Avril kept us up to date on progress at all times. I would recommend them to anyone, they were a pleasure to deal with.
Ruth Β· 2 July 2024
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5/5
TrustpilotOutstanding
The professionalism, persistence with pushing my seller and solicitors and regular updates
Christopher Β· 31 October 2025
Agent replied Β· 24 December 2025
Thank you so much for your kind words. Weβre really pleased to hear that our professionalism, persistence, and regular updates helped make the process smoother for you. It was a pleasure supporting you throughout your transaction, and we truly appreciate you taking the time to share your experience. If you ever need anything in the future, weβre always here to help.
The Delaney's team
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5/5
TrustpilotA service second to none!!
A service second to none - extremely professional and friendly service. I would certainly recommend.A massive thank you to Lee Blackburn and the Harold Wood team at Delaneys for making my move a less stressful experience!!
Delores Β· 29 May 2021
Agent replied Β· 12 June 2024
We are delighted to hear your amazing 5 star review. We will be sure to pass on your feedback to Lee and the Harold Wood Team. We hope to assist you again in the future.
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5/5
TrustpilotThank you Delaney Properties for yourβ¦
Thank you Delaney Properties for your professionalism and integrity. I have lived for 7 years in one of your rental properties and cant say enough great things about your company.Thank You DianaJudy Watson
Customer Β· 4 November 2021
Agent replied Β· 12 June 2024
Thank you for your kind words and 5 star review.
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5/5
TrustpilotTransparent, impartial and prompt.
With any property purchase thereβs always going to be a lot to coordinate and numerous questions that go through your head as you work out if the house you put an offer on is right for you. Speaking as a buyer to let, Delaneyβs service has been great. Theyβd helped me through the process with advice and remained impartial; I think the latter is the most important when working with an agent. Furthermore theyβre not pushy which is also important when making one of the biggest purchases in your life. As a firm managing my lettings again they have been great. The lettings team are always courteous and friendly and if there are problems they are on it very quickly. From a trust perspective I definitely recommend the team at Delaneyβs
Felix Β· 17 December 2021
Agent replied Β· 12 June 2024
Hi Felix,Thank you so much for your very detailed 5 star review. We love hearing how our assistance during this very stressful time helps our customers and it's amazing to read how we helped you especially.We look forward to continuing this in the future.
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5/5
GoogleCanβt thank the team enough for supporting me with buying my first home. They have all been absolutely wonderful and supportive throughout the process and I highly recommend them!
Samantha Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you for taking the time to leave a review. We really value your feedback. We are so happy we was able to help support you through the process of buying your first home. We hope you are very happy in your new home and thank you for choosing Delaneyβs.
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5/5
TrustpilotJacqui is amazing!
It has been an absolute pleasure to work with Jacqui from the Sales Progression Team. She has been above and beyond to resolve everything regarding the purchase of my new property, one of the most painful things I have ever done in my whole life due to solicitors. She was chasing constantly, fighting every corner and really caring about the situation. She is just awesome. Thank you so much for all your hard work!
Jose Β· 24 August 2022
Agent replied Β· 12 June 2024
Hi Jose, we hoped you have settled in to your new home. Thank you so much for your review as your comments mean a lot to all of us. I hope our paths cross again in the future and thank you for being a pleasure to work with
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5/5
TrustpilotLeaving the area
Many thanks to Lee and team in helping my move earlier this year. I was surrounded by their kindness and compassion particularly as I had been recently bereaved. Keep up the good work Lee!Mrs J Sumner
Jean Β· 25 November 2020
Agent replied Β· 12 June 2024
Thank you for your kind words, it was a pleasure to assist you with your move.
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5/5
TrustpilotOutstanding
We have just exchanged contracts on a property being sold through Delaneys. From the first contact for viewing right through to exchange of contract the service received from everyone has been exceptional. A special mention must go to the Sales Progression team, namely Jacqui, who has gone above and beyond for us and has kept me sane and smiling throughout. Highly recommend them.
Jacqueline Β· 3 August 2023
Agent replied Β· 12 June 2024
Thank you so much for taking your time to share your feedback, we truly value your opinion and appreciate your honest review. We look forward to seeing the renovations and we all wish you so much happiness in your new home
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5/5
GoogleBrilliant service from Delaney's. The communication was excellent and all my queries and questions were answered quickly. Jo was a brilliant help throughout and ensured the process was quick and efficient. I would highly recommend Delaney's. Thank you very much!
Danny Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you so much Danny for leaving this kind review. We hope to be able to assist you again in the future.
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5/5
TrustpilotA 5 Star Service from a 5 Star Team Lee from Delaneys came to value myβ¦
Lee from Delaneys came to value my house on Wednesday,12th May, 2021. On Thursday he rang me to say he had clients who had sold their house, with no chain and would like to view my house on Saturday. They offered the asking price, subject to a second viewing, with their son, on Monday 17th. They confirmed their offer that evening and I accepted it on the following morning. The details never made it onto the internet!I hadnβt even found a place to move to and after 32 years in my home, I needed to downsize and knew it wasnβt going to be easy to find somewhere suitable.Most of the places I found on right-move had been up for sale for ages and needed too much work to make a move worthwhile.However on 24th a property came onto the market, which looked like a strong contender and I went to view it that evening. I was the 7th viewer that day and there was one more after me! I really liked it and took my daughter back for a second viewing on the Friday. She gave it the thumbs up and I made an offer on Saturday which was accepted on Sunday. The owners were emigrating so no chain that end either.Everything kicked into action and the wonderful staff at Delaneys came into their own and supported me every step of the way. It had been a long time since I had moved house and I had never done it on my own before, I think I would have given up and stayed put if Delaneys hadnβt been there to help with the paperwork and process. If I had to go into their office they always welcomed me with a cuppa and tons of patience, biscuits too!On the 12th August I moved in and all the stress has gone, Iβm pleased to say. I loved it straight away and am really happy with my cute new home.I donβt plan on moving again, but if I do, Lee at Delaneys will be the only person I will be calling. I will be recommending him and the Delaneys team to anyone who tells me they are thinking of moving. A big thank you to them all for making a life changing experience something very special.
Lin Β· 16 August 2021
Agent replied Β· 12 June 2024
Thank you so much for your amazing 5 star review Linda. It was a pleasure being able to help you every step of the way during your move. If you ever need anything then you know where we are, we are always here for any questions, advice or a chat with a cuppa. All at Delaney's wish you the very best of luck in your new home.
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5/5
GoogleReally friendly and helpful estate agents for a property purchase, Jacqui and Jemma were absolutely great!
Annie Β· 17 June 2023
Agent replied Β· 16 June 2024
Hi Annie, I hope you are happy in your new home, and you was a pleasure to deal with. Everyone at Delaneys, wish you all the best for the future
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5/5
TrustpilotHighly recommend
We did highly recommend working with Delaneyβs to anyone looking to buy or sell a home, and looking for a smooth, efficient process with a responsive team.
Sasi Β· 17 April 2025
Agent replied Β· 3 June 2026
We appreciate your kind words, itβs fantastic to know you had a great experience with us. Your satisfaction is our top priority! Thank you so much for choosing Delaney's your kind words mean alot to the team.
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