Trusted Agent profile Β· Romford

Delaneys Romford reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

375 reviews across 3 platforms

29 Station Road, Harold Wood, Romford, RM3 0BP

Delaneys's office in Romford, at 29 Station Road, is rated 4.8 out of 5 across 375 reviews on three platforms, including 177 Google reviews rated 4.7.

Google logo

4.7 / 5

177

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

195

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Outstanding Estate Agent

From start to finish we were kept informed of progress and helped through the process if we were unsure of anything. So glad we chose Delaneys for our sale

Constance Β· 30 September 2025

Agent replied Β· 3 June 2026

Thank you so much for your kind words! We're delighted to hear that you felt supported and well-informed throughout your sale. It was a pleasure working with you, and we're so pleased you chose Delaney's. Wishing you all the best for the future!

1/5

Trustpilot

ATEENTION

ATEENTION, AVOID!!!! AVOID!!!

Peter Β· 7 May 2026

Agent replied Β· 3 June 2026

Dear Peter, Thank you for your review. Your comments have been addressed and responded to accordingly. If you feel there are any points that remain outstanding, please do not hesitate to contact Jacqui White, Managing Director.

5/5

Google

We have been very happy with the service Delaney's Estate Agent who provided us as property buyers. Jacqui White and the rest of the team were very prompt, professional with replying to messages and following up on enquiries for us when we asked. On the day of collecting the keys, I was presented with a beautiful hamper basket! which I thought was such lovely gesture and we already felt the warmth and kindness from them which was a positive start to moving into our new home. I would be happy to say that anyone buying a house from Delaney's - you wont go wrong!!

M Β· 17 June 2023

Agent replied Β· 16 June 2024

Thank you so much for your review. You was a pleasure to deal with and we all wish you so much happiness in your new home

5/5

Google

I bought my house through Delaneys, the team went out of their way to be helpful and to make the process as smooth as possible, from the initial viewing with Lee all the way through accepting the offer. They were prompt in returning calls and emails, effective at resolving queries and very understanding. Jacqui progressed the sale and was a great source of information and wisdom! I would highly recommend Delaneys !

Jenny Β· 19 December 2023

Agent replied Β· 16 June 2024

Dear Jenny, thank you for your lovely review and we understand that buying and selling is a stressful experience, and we are pleased that we met your expectations. We all at Delaney's hope you are very happy in your new home.

5/5

Google

I am in the process of selling my home with Delaneys Harold Wood. All the team have been helpful but I am particulary impressed with Reece Seymour. He is always on the ball and knows exactly whats going on, keeps me updated and always fully expalins and answers all my questions, (of which there has been many!) He definately goes the extra mile.

Christine Β· 12 June 2024

Agent replied Β· 25 December 2024

Thank you for your review and for being such a lovely client to work with. We wish you so much happiness in your new home and the team all wish you the very best of luck

5/5

Google

My experience was excellent. Jacqui and Lee went above and beyond to make the transaction of purchasing the property go smoothly. I am very grateful for all their help and support.

Bernadine Β· 17 June 2023

Agent replied Β· 16 June 2024

Thank you for your kind review. I hope things are progressing well in your new home, cant wait to see what you have done with the property and we look forward to seeing you soon

5/5

Trustpilot

Fantastic experience buying my first home..

Fantastic experience buying my first home! Highly recommended.

Joe Β· 15 March 2026

Agent replied Β· 3 June 2026

Thank you so much for your wonderful review! we are thrilled to hear you had such a fantastic experience buying your first home. It’s a big milestone and I’m glad the process felt smooth and positive for you. Your recommendation truly means a lot.

5/5

Google

Absolutely 5* service and would definitely recommend. Jacqui was there every step of the way to guide and advise us. A great team! Colleen and Elaine aka Bungle and Bodge

C Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Coleen and Elaine, thank you so much for your review. We at Delaneys loved working with you both and are so pleased that we had a succesful conclusion. You were both such a pleasure to deal with and are very much missed by us all

5/5

Trustpilot

Shop in Romford

Julian sold a shop for us recently in Romford and he achieved well above what we expected. The experience was pleasant and professional throughout even when we had repeated problems from the buyers side, he was happy to start again.

Bo Β· 29 April 2025

Agent replied Β· 3 June 2026

Thank you for taking the time to leave this lovely review about Julian. He will be so pleased that you had a positive experience.

5/5

Google

It has been an absolute pleasure working with Delaney's. They have been amazing throughout the whole process - incredibly welcoming, professional, and always going above and beyond to help out. A big thank-you in particular to John and Jacqui, from the initial viewing to patiently explaining the process, and generally being there through all the occasional hiccups (and laughing about it afterwards!). I can't thank you enough - I'm now a homeowner thanks to you :)

Aimee Β· 17 June 2023

Agent replied Β· 16 June 2024

Hi Aimee, thank you for your kind review and we were all very excited to hand you over the keys to your new home and felt very much part of your journey to home ownership. We all wish you many years of happiness in your new home and hope we can be assitance to you in the future. All our very best to you and enjoy your new home.

5/5

Trustpilot

Brilliant, professional, welcoming - the absolute best

It has been an absolute pleasure working with Delaney's. They have been amazing throughout the whole process - incredibly welcoming, professional, and always going above and beyond to help out. A big thank-you in particular to John and Jacqui, from the initial viewing to patiently explaining the process, and generally being there through all the occasional hiccups (and laughing about it afterwards!). I can't thank you enough - I'm now a homeowner thanks to you :)

Aimee Β· 10 June 2023

Agent replied Β· 12 June 2024

Thank you Aimee for your review, you was a pleasure to deal with and we hope you are enjoying being a homeowner

5/5

Google

Firstly, a massive thank youuuu to Jackie Martin for reaching out to view a property which i now happily own. Equally, Jacqui from the sale progression team was great throughout. Keep up the good work & highly recommend team Delaneys to help you find your next home. Thanks again πŸ™‚πŸ™ƒπŸ˜€

Mohibur Β· 16 November 2024

Agent replied Β· 23 November 2024

Thank you so much for your kind review and it is pleasing to read that you found a home that matched your critera, as we work hard to make sure we offer a service that listens to their applicants to make that move a reality Thank you for taking the time to comment , it means a lot to all of us. Wishing you and your family all the best with future.

4/5

Google

Last week we finally completed the sale of our house. We would like to sincerely thank Julian Hall and Donna Hickey for all their help and guidance during a long and drawn out year-long sale due to mortgage restrictions and Brexit nervousness. Throughout the process we were confident Julian and Donna we doing all that they could to help us reach a successful sale. So, if you're looking for a small, efficient estate agent in the London Borough of Havering, Delaneys are the company for you. :-)

P Β· 17 June 2020

5/5

Google

From start to finish everybody in the team worked tirelessly to get the house sale to a successful conclusion despite the problems encountered from the eventual buyer. House viewings were organised quickly and efficiently with 26 viewings …

Paul Β· 16 April 2025

Agent replied Β· 16 April 2026

Thank you so much for your kind review. We are so happy we were able to help and make this an easy process for you. Thank you for choosing Delaney's.

5/5

Trustpilot

David & the team at Delaneys were…

David & the team at Delaneys were excellent. My transaction took some time to go through because of various reasons, but David kept checking in on me, keeping me up to date to make sure my transaction completed. Great service with even better people working there!

Mia Β· 26 November 2020

Agent replied Β· 12 June 2024

Thank you so much for taking the time to leave us a 5 star rating, it's much appreciated!

5/5

Google

A first class estate agents. Lee, John and Jacqui were all so helpful in what seemed to be a long process. They kept me in the picture at every stage and I would recommend them to others.

Shelagh Β· 17 June 2022

Agent replied Β· 16 June 2024

Hi Shelagh, Thank you so much for your very kind review. It was a pleasure be able to assist you with your move. Kind Regards, All at Delaney's

1/5

Trustpilot

Failled to make appointment

They created a valuation without viewing the property which proved to wildly inaccurate

Nigel Β· 26 December 2025

Agent replied Β· 25 February 2026

Thank you for your review and sorry to note you felt our services didn’t meet your expectation. However we do not know what you are referring to and cannot find a connection. Could I ask for you to contact the office on 01708 349668 and speak to Lee Blackburn the Manager of the branch to enable him to gain a better understanding of the issue you experienced.

5/5

Trustpilot

Excellent Agency to work with

Used Delaney's second time and if will have chance definitely will choose again. Sales process was very easy and after care was brilliant. BIG THANKS to all Delaney's staff especially Jacqui, she was brilliant with her constant support on our bumpy ride.

Egle Β· 4 July 2021

Agent replied Β· 12 June 2024

Thank you Egle for your amazing review, we really appreciate your kind words and we look forward to possibly assisting you again in the future.

5/5

Trustpilot

Jackie and Nicola have been incredible…

Jackie and Nicola have been incredible in helping us purchase our new home. Thank you so much again for everything!

Hollie Β· 8 October 2025

Agent replied Β· 3 June 2026

Thank you so much for your kind words! It was an absolute pleasure helping you find your new home. We're thrilled to have been part of your journey and are so glad we could support you throughout the process. Wishing you all the best as you settle in, congratulations again!

5/5

Google

Thank you Delaney's for your excellent service. Your communication with us was very proactive and appreciated: always efficient and responsive. You willingly went the extra mile for us. Jacqui and Lee in sales progression have been so helpful.PositiveResponsiveness, Quality, Professionalism, Value

Margaret Β· 17 June 2021

Agent replied Β· 16 June 2024

Thank you Margaret for your lovely 5 star review, we are so glad to hear you had such a positive experience.

5/5

Trustpilot

Thank you to all the staff at Delaney's…

Thank you to all the staff at Delaney's Harold Wood for all their efforts and professionism in helping me sell my home. Could not recommend the team enough.

Edward Β· 9 July 2025

Agent replied Β· 3 June 2026

Hi Edward, Thank you so much for your kind words and for taking the time to leave us such a fantastic review. We're delighted to hear that you had a positive experience with our Harold Wood team during the sale of your home. Your recommendation means a great deal to us, and we're so pleased we could support you throughout the process. Wishing you all the best for the future! Warm regards, The Delaney’s Team

5/5

Google

Delaneys staff were very helpful throughout the sale of my property. Especially Donna who kept me up to date with any important information, she was friendly & very understanding. We are also letting a property through them & again we have received a great service from their letting team.

Kay Β· 18 June 2018

Agent replied Β· 16 June 2024

Thank you so much for your kind words and 5 star review.

5/5

Trustpilot

Recent sale

Delaneys handled the sale of my property very professionally, polite and friendly. and any enquiries were responded to very promptly.Lee, John and David were a great team at a very difficult time with COVID and a very difficult buyer securing a smooth sale.

Mrs Β· 26 November 2020

Agent replied Β· 12 June 2024

We can’t thank you enough for the kind words. It's our pleasure.

5/5

Trustpilot

Sale of house

We found the service to be excellent, in particular Avril and Aisling. They went above and beyond our expectations. From valuation to close of sale they made it very easy for us.Thank you so much.

Alice Β· 31 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Delaneys's Google reviews

Questions about Delaneys Romford

How many reviews does Delaneys Romford have?

Delaneys's Romford office has 375 reviews across three platforms: 177 on Google, 3 on Facebook (across the whole business), 195 on Trustpilot (across the whole business).

What is Delaneys Romford's rating?

Delaneys Romford is rated 4.8 out of 5 across all 375 reviews, and 4.7 out of 5 on Google from 177 reviews.

Where is Delaneys's Romford office?

Delaneys Romford, 29 Station Road, Harold Wood, Romford, RM3 0BP.

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