Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service, lovely people would use again
I can honestly say from viewing the house to putting in an offer and the process through the closing, Delaneys were very quick with their communication, continued updates and were as eager as I to get the process moving as quickly as possible with no delays. Nicola was my main point of contact and she was on the bull every step of the way. I even got a moving in present which was a lovely little extra that you don't see much of these days so was a lovely surprise.
Paige · 3 July 2026
Agent replied · 24 September 2026
Thank you so much for taking the time to leave such a wonderful review. It means a great deal to us that you had such a positive experience throughout your home-buying journey.
We're delighted to hear that our communication and regular updates helped make the process as smooth and stress-free as possible. Nicola will be especially pleased to read your kind words, she'll be thrilled to know her dedication and support made such a positive difference. Congratulations on your new home! We wish you many years of happiness there, and thank you again for choosing Delaney's.
★★★★★ 5/5
TrustpilotThank you!
I would like to thank Delaney's with assisting on the sale of my house, from start to finish they have been supportive, professional and attentive! Nicola was great with keeping me updated, chasing accordingly, and always there to answer questions, I felt like they genuinely cared about getting the sale completed and keeping things moving along. Thank you to the whole team for everything!
E · 23 September 2026
Agent replied · 24 September 2026
Thank you so much for your wonderful review and for taking the time to share your experience.
It was an absolute pleasure assisting you with the sale of your home, and we’re delighted to hear that you felt supported and kept informed throughout the process. Nicola will be especially pleased to hear your kind words!
We really appreciate your trust in the whole Delaney’s team and are so pleased we could help make the process as smooth as possible. Wishing you all the very best for the future, and thank you again for choosing Delaney’s!
★★★★★ 5/5
TrustpilotSo kind and helpful
Great service from everybody at Delaney's! Rhianna helped me from the beginning helping me find my first home and then Nicola has been fantastic keeping things moving and progressing all throughout the process. I'm so happy to have had such lovely people help me for my first experience buying a home. I'm sure I'll be back years down the line when I'm ready for my next home!
Chloe · 6 August 2026
Agent replied · 24 September 2026
Thank you so much for your wonderful review! It means a great deal to us that you chose Delaney's to help you with such an important milestone.
We're delighted to hear that Rhianna was able to support you in finding your first home and that Nicola kept everything progressing smoothly throughout the process. We'll be sure to pass on your kind words to them, they'll be thrilled to know they made such a positive difference to your experience.
Congratulations on your new home! We wish you many happy years there, and we look forward to helping you again when the time comes for your next move.
★★★★★ 4/5
TrustpilotProfessional, helpful and got us there in the end
Nicola at Delaney’s Harold Wood was fantastic throughout our property journey. Nicola was professional, communicative and really went the extra mile to make sure everything came together smoothly. Even when things got tricky, she kept things moving and always kept us in the loop. We’re so pleased to finally be collecting our keys and couldn’t have done it without her support. Would highly recommend Delaey’s to anyone looking for a reliable and dedicated estate agent. Thank you Nicola! 🏠
Reena · 17 April 2026
Agent replied · 24 September 2026
Thank you so much for your fantastic review and for recommending Delaney's. We're absolutely delighted to hear that Nicola made such a positive difference throughout your property journey. She'll be so pleased to know that her professionalism, communication and determination helped keep everything moving, even when challenges arose. We understand how important it is to feel informed and supported during the buying process, so it's wonderful to hear that Nicola was there for you every step of the way.
Congratulations on collecting your keys! We hope you make many happy memories in your new home, and thank you again for choosing Delaney's.
★★★★★ 5/5
TrustpilotFlat sale
I have used Delaney's for over 15 years and they were my choice to sell my property. Nicola handled the sale and she was very professional throughout the process. She was also very helpful in chasing up the other party and keeping me updating all throughout tue process. Communication is very key during a house sale and this was maintained. Overall, I would highly recommend Delaney's as they put their customers at the heart of their business.
Andy · 9 March 2026
Agent replied · 3 June 2026
Thank you so much for your loyal support over the past 15 years and for taking the time to share your experience. We’re delighted to hear that Nicola provided such professional and consistent support throughout your sale. Clear communication is something we pride ourselves on, so it’s wonderful to know this made a positive difference for you. We truly appreciate your recommendation and are grateful that you continue to place your trust in Delaney’s.
★★★★★ 5/5
Trustpilotexcellent service
i would like to thank Delaney's Estates Agent for their excellent service on buying our first home. From our first time enquiry to getting the keys, the service was outstanding. Them team was helpful and supportive. Their response were always available to answer and email reply whenever i needed.
Customer · 11 September 2026
Agent replied · 12 June 2024
Thank you so much for your wonderful review and for choosing Delaney’s Estate Agents to help you with such an important milestone!
It was an absolute pleasure to support you throughout the purchase of your first home. We’re delighted to hear that our team made the process easier and less stressful for you, and that you felt supported and well looked after from your first enquiry through to receiving the keys.
Congratulations once again on your first home! We wish you many happy years there, and we truly appreciate your kind words and recommendation.
Best wishes from all the team at Delaney’s Estate Agents. 🏡🔑
★★★★★ 5/5
TrustpilotFrom start to finish was hassle free
From start to finish was hassle and stress FREE. Offer was made and agreed within 2 days all stress free. The staff were fantastic and kept us informed throughout the process. I and my family would have no hesitation recommending Delanys to sell, let and manage property's. Happy to give a 5 star rating.
Patrick · 7 August 2026
Agent replied · 24 September 2026
Thank you so much for your kind words! We really appreciate your lovely review and are so pleased we could make the experience smooth and stress-free for you and your family. It was a pleasure helping you, and we’re incredibly grateful that you chose Delaney's. Wishing you and your family all the very best!
★★★★★ 5/5
TrustpilotVery supportive, caring and professional
We recently went through the process of buying our first home, and although the purchase ultimately didn’t go through due to issues on the buyer’s side, we cannot praise Nicola and the Delaneys team enough. Nicola has been incredibly supportive at every stage, keeping us updated and never leaving us feeling anxious. Her professionalism, patience, and genuine care made a potentially stressful experience so much easier. We are so grateful for all her help and would highly recommend her to anyone looking for a knowledgeable and reassuring estate agent.
Tubaa · 6 November 2025
Agent replied · 24 December 2025
Thank you very much for your kind review. We are delighted to hear that you felt supported and well-informed throughout your home-buying journey. While we are sorry that the purchase did not proceed on this occasion, it was a pleasure assisting you, and we greatly appreciate your thoughtful feedback. Your recommendation means a great deal to us. We wish you every success in finding your new home and would be pleased to support you again in the future.
Kind regards,
The Delaney's Team
★★★★★ 5/5
TrustpilotWe highly recommend Delaney’s
We highly recommend Delaney’s from the first time Jackie came out to see us she was so passionate about her ability to sell the house. She went above and beyond to help us all the way through the process. Nicola was such a support with chasing the process from start to finish.
Stephen · 10 June 2026
Agent replied · 24 September 2026
Thank you so much, Steve and Judi, for your fantastic review and kind recommendation. It was a real pleasure helping you with the sale of your home. Jackie will be thrilled to hear your lovely comments about her dedication and enthusiasm, Nicola will be so pleased to know that her support throughout the process made a difference. We pride ourselves on providing a personal service and keeping our clients supported every step of the way, so your feedback means a great deal to us.
Thank you again for choosing Delaney's. We wish you both every happiness in your new home and all the very best for the future.
★★★★★ 5/5
TrustpilotGreat Service
Delaneys were great when selling my Dad's house, I'd definitely recommend them. Lee Blackburn went over and above to help me avoid a problem at completion stage while I was out of the country. He was amazing and made me feel confident that everything would be handled well in my absence.
Paula · 9 May 2026
Agent replied · 3 June 2026
Thank you so much for your lovely review and recommendation.
We are so pleased to hear that you had a positive experience with Delaney’s while selling your Dad’s house. Moving home can be stressful enough, especially when you are out of the country, so it’s wonderful to know that Lee was able to step in, provide reassurance, and help everything progress smoothly at such an important stage. Your kind words will mean a great deal to Lee, and we truly appreciate you taking the time to share your experience.
Wishing you all the very best for the future, and thank you again for choosing Delaney’s.
★★★★★ 5/5
TrustpilotProfessional and Caring Company
Delaney’s had been recommended to me by a former neighbour who had a great experience when selling her home. I am so glad I followed her lead as I received the best service from them! I have particular gratitude to Nicola in the Sales Progression Team, who proved to be such a support throughout the process. If you are thinking of selling your home I cannot recommend Delaney’s highly enough!
Mr · 18 October 2025
Agent replied · 24 December 2025
Thank you so much for your kind words and for taking the time to share your experience! We’re absolutely delighted to hear that you felt supported throughout the process and that Nicola was able to make such a positive impact, she’ll be so pleased to receive your special mention. Recommendations like yours truly mean the world to us, and we’re so glad you chose to work with Delaney’s. Wishing you all the best in your new chapter, and thank you again for trusting us with your sale!
★★★★★ 5/5
GoogleWe did highly recommend working with Delaney’s to anyone looking to buy or sell a home, and looking for a smooth, efficient process with a responsive team.
We had such a positive experience with the whole Delaney’s team involved in our transaction. As first-time buyers, we had a lot of questions and were quite nervous about the process, but everyone we dealt with made it feel smooth and manageable.
Reece helped us arrange the viewing quickly, and John kindly showed us the property (that too during the Christmas break!). Jackie was great during the offer stage and helped get things moving swiftly. Jacqui and Lee were fantastic during the sales progression, always available, super responsive, and quick to follow up with all the parties involved, which helped us stay on track and complete ahead of the stamp duty changes.
Everyone took the time to explain things clearly and kept us in the loop throughout. Their personal approach and efficiency made a huge difference and took a lot of the stress out of the process.
Sasi · 18 April 2025
Agent replied · 27 May 2025
We appreciate your kind words, it’s fantastic to know you had a great experience with us. Your satisfaction is our top priority! Thank you so much for choosing Delaney's! your kind words mean alot to the team.
★★★★★ 5/5
TrustpilotHelpful & Friendly Staff
Staff were very helpful and polite. All our questions were answered. If I left a message they responded in a timely manner. There was no pressure to make any kind of initial commitment.
Mark · 5 June 2026
Agent replied · 24 September 2026
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our team was helpful, responsive and able to answer all of your questions. We believe it's important for our clients to feel informed and comfortable throughout the process, without any pressure. We truly appreciate your feedback and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotExcellent helpful team
Great to deal with. Team was very helpful as a first time buyer explaining the process and giving useful advice that my solicitor didn’t say such as having house insurance in place from date of exchange and taking meter readings on completion (my family only has previous experience of self building houses from scratch). Will definitely go back to them again as I move up the housing ladder would recommend to others.
Alan · 24 July 2026
Agent replied · 24 September 2026
Thank you so much for your fantastic review. Congratulations on your first home!
We're delighted to hear that our team was able to make the buying process clearer and less daunting for you. Buying your first property is a significant milestone, and we're pleased we could provide the guidance and practical advice you needed along the way. Your kind words mean a great deal to us, and it's wonderful to know you'd choose Delaney's again as you move up the property ladder. Thank you for your recommendation and we wish you many happy years in your new home. We look forward to helping you again in the future!
★★★★★ 5/5
GoogleTodays marks the day, i become a House owner and I am extremely pleased with the service provided by Delaney's. From the very beginning, they demonstrated professionalism, expertise, and dedication throughout the entire house-buying process . They kept clear communication with both me and the vendor at all times, ensuring that every step was smooth and efficient.
What impressed me the most was their responsiveness, they were always available to address any questions or concerns, providing immediate assistance whenever I needed it. Thanks to their hard work and commitment, the purchase was seamless, and I felt supported every step of the way.
I highly recommend Delaney's to anyone looking to buy a property. Their exceptional service made all the difference, and I couldn't be happier with the outcome. Thank you for helping me find my perfect home!.
Special thanks to Jackie and Jacqui who worked with me all throigh the 4 months process. Cheers!! Jude..
Nwandiko · 18 December 2024
Agent replied · 25 December 2024
Thank you for your kind comments and review and we are so happy that you are excitied to be in your new home and your comments really make our job worthwhile as it was a pleasure to be part of a new chapter for you and your family . Wishing you many years of happiness from all of the team at Delaney's
★★★★★ 5/5
GoogleI can’t recommend Delaneys Estate Agents highly enough! Reece and Jackie were absolutely fantastic throughout the sale of my property. From start to finish, their professionalism, communication, and attention to detail were second to none. They went above and beyond to ensure everything ran smoothly, keeping me informed every step of the way. Their expertise and dedication made what could have been a stressful process feel seamless. If you’re looking for a reliable and trustworthy estate agent, Delaneys is the one to choose!
Te · 11 December 2024
Agent replied · 25 December 2024
Thank you for your kind review and to share your thoughts on the service received. As a family run company reviews such as these mean a lot to the team and we know that communciation is so important when buying and selling a property. May we take this opportunity to wish you the very best and we are always here if you need us in the future
★★★★★ 5/5
TrustpilotBest estate agents by far!
Having dealt with most of the big estate agents in our search for our new home, Delaneys, and especially Jackie, have been a breath of fresh air. Very genuine, clearly wanting the best for their clients, and always being very upfront and honest about where we stood- these seem to be rare qualities amongst other agents. Would highly recommend, thank you to everyone at Delaneys for making this happen for us!
L · 6 March 2025
Agent replied · 3 June 2026
Thank you for your very kind review and highlighting the service received, comments such as these mean a lot to us all. We all felt you was a pleasure to deal with and we are just as excited as you to see you move into your new home. We all want to wish you many years of happiness and feel honoured to be a part of your journey.
★★★★★ 5/5
GoogleHaving had regular contact with both Michelle and Jo for the duration of a 4 year tenancy, I can safely say it has been the best tenant-agent relationship I have ever had.
Any issues were always communicated promptly and I was kept regularly updated with any progress.
I always found both Jo and Michelle to be extremely approachable and any issues I had myself were handled delicately and professionally, they both went above and beyond to help me with some issues I had encountered, and I am genuinely sad to have left their services. I would highly recommend Delaney’s.
Alex · 26 September 2024
Agent replied · 23 November 2024
Thank you so much for your kind words this means a lot to Jo and Michelle, who work heard to ensure they offer a high standard of service to landlords and Tenants and it is good to read that they met your expectations, Thank you for taking the time to comment and we wish you the very best for the future
★★★★★ 5/5
GoogleThe staff were really helpful with both the sale of my old house and the purchase of my new property. So i would like to say a big thank you to Jackie,Reece,Nicola & John. I dont know what I'd have done as i have never bought and sold property before. I would recommend Delaneys.
David · 14 August 2025
Agent replied · 12 November 2025
Thank you so much for your kind words and recommendation! We're absolutely delighted to hear that Jackie, Reece, Nicola, and John were able to support you through the sale and purchase of your homes. Buying and selling property for the first time can be a daunting experience, so it means a lot to know we could make the process smoother for you. Wishing you all the best in your new home, and thank you again for choosing Delaney’s!
★★★★★ 5/5
TrustpilotBrilliant agency
Having had regular contact with both Michelle and Jo for the duration of a 4 year tenancy, I can safely say it has been the best tenant-agent relationship I have ever had. Any issues were always communicated promptly and I was kept regularly updated with any progress. I always found both Jo and Michelle to be extremely approachable and any issues I had myself were handled delicately and professionally, they both went above and beyond to help me with some issues I had encountered, and I am genuinely sad to have left their services. I would highly recommend Delaney’s.
A · 10 September 2024
Agent replied · 22 October 2024
Thank you for your lovely comments and i know the points raised in your review will mean a lot to Jo and Michelle as i know they work hard to assist everyone. I would also like to add that you were a great tenant who was always respectful to the property and to the team . We wish you all the best and we hope our paths cross again in the future
★★★★★ 5/5
TrustpilotGreat Support in a Challenging Journey!
Although the journey was not easy and full of obstacles, in the end, I received the keys to my desired home. I want to thank Delany's estate agency for their support throughout the process, especially Jacqui, who was incredibly helpful. Their professionalism and dedication made a real difference. I truly appreciate their assistance and highly recommend them to anyone looking to buy a home in London.
Dear · 16 March 2025
Agent replied · 3 June 2026
Thank you so much for your kind comments and for your understanding and patience throughout this difficult transaction. We are so glad that you and your family have moved into your new home, and we hope you have many years of happiness. Wishing you all the best the team at Delaneys
★★★★★ 5/5
TrustpilotGreat estate agent to deal with
Reece was easy to contact and we were able to visit the property more than once at times that suited us. The overall team were friendly and knowledgeable.
· 24 March 2026
Agent replied · 24 September 2026
Thank you for your lovely review. We're so pleased to hear that you had a positive experience with Reece and the rest of the team. It's great to know that arranging multiple viewings at times that suited you made the process more convenient, and that you found our team friendly, knowledgeable and easy to work with. We always aim to provide a flexible and supportive service, so your feedback is greatly appreciated.
Thank you for choosing Delaney's, and we wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotHats off to Julian
Hats off to Julian, for his patience, professionalism and tenacity. What could have been an extremely stressful experience was eased greatly by his continued communication and determination. Things took longer than expected but, all was well in the end. Great service and if I ever need them again i won't hesitate.
Nicola · 10 September 2026
Agent replied · 24 September 2026
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Julian’s patience, professionalism, and determination helped make what could have been a stressful situation much easier for you.
We really appreciate your understanding while things took a little longer than expected, and it’s fantastic to know that everything was resolved successfully in the end.
We’ll be sure to pass your lovely feedback on to Julian. Thank you again for choosing us, and we’d be very happy to help you again should you ever need us in the future!
★★★★★ 5/5
TrustpilotThank you Lee at Delaneys Harold Wood
Gillian · 14 August 2026
Agent replied · 24 September 2026
Thank you so much for your incredibly kind words and wonderful review. It was a real pleasure helping you and your family through what was clearly a difficult and stressful time. I’m so pleased that we could keep you updated and informed throughout the sale and make the process a little easier for you.
We truly appreciate your trust, your recommendation, and your kind words about the service you received. Wishing you and your family all the very best for the future, and thank you once again for choosing Delaney's Harold Wood.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
