Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Lee at Delaneys Harold Wood
Gillian · 14 August 2026
Agent replied · 24 September 2026
Thank you so much for your incredibly kind words and wonderful review. It was a real pleasure helping you and your family through what was clearly a difficult and stressful time. I’m so pleased that we could keep you updated and informed throughout the sale and make the process a little easier for you.
We truly appreciate your trust, your recommendation, and your kind words about the service you received. Wishing you and your family all the very best for the future, and thank you once again for choosing Delaney's Harold Wood.
★★★★★ 5/5
TrustpilotJacqui was a star in our home purchase
Thank you, Delaney’s for helping us find our dream home. Jackie Martin was extremely helpful and knowledgeable while guiding us through our viewings. Additionally, we can not thank Jacqui White enough for her unwavering dedication and expertise throughout the entire conveyancing process. Her continuous assistance, patience, and knowledge were essential in making our dream home a reality. Jacqui, we could not have accomplished this without you - thank you for all that you have done for us!
Desislava · 5 August 2024
Agent replied · 23 August 2024
Thank you for your kind review and we were more than happy to assist you to achieve a successful conclusion. The whole team wish you the very best in your new home and hope you have many years of happiness
★★★★★ 5/5
GoogleInitial impressions were good, efficient and professional service with our property being under offer very quickly. Job done. Or so I thought. In so many walks of life there is good service and there is bad. Our buyer's solicitor turned out to be one of the most unhelpful, slow moving and inconsiderate people that I have encountered. I honestly believe that the only reason the sale actually completed and all parties remained united in getting this oaf to complete the legal work was down to what Delaney's call "Sales progression" For us, that meant the wonderful Jacqui being the star of the show. Calm, persuasive, knowledgeable and being able to bring a ray of light to the darkest moments. This was where the really hard work was done. Thank you. Would thoroughly recommend Delaney's
Roger · 17 May 2024
Agent replied · 16 June 2024
Thank you so much for your very kind review and noting your experience with Delaney's . We understand how trying the process can be and appreciate your patience on achieving the exchange which was quite testing at times. You were a pleasure to deal with and we all wish you the very best with the future
★★★★★ 5/5
TrustpilotRecently rented a property through…
Recently rented a property through Delaneys and can’t recommend Michelle enough. She was absolutely brilliant I had an awful experience with the reference agency (let alliance) but Michelle helped me through the whole process and was very supportive keeping me updated and contacting the reference company to help push my application through. Michelle made sure that application went through and we was able to move in thanks for all your help Michelle!!
Denise · 30 September 2024
Agent replied · 22 October 2024
Thank you for writing such a lovely review and I know this will mean a lot to Michelle who is always happy to go above and beyond to assist landlords and Tenants that she works with.
★★★★★ 5/5
GoogleI am beyond pleased with the service provided to us by the team at Delaney’s, especially Reece and Jacqui White . They have supported us every step of the way in the sale of our house and have also helped us find the perfect home for ourselves! I can’t thank the team enough for constantly keeping us updated and helping us to keep the process rolling despite many bumps in the road. Thank you all for making this possible!
Nosheen · 17 May 2024
Agent replied · 16 June 2024
Thank you so much to taking time out to review our services. We certainly did meet bumps in the road, and we appreciate the patience shown by your family, whilst we dealt with the issues we faced. You and your family were a pleasure to deal with and we hope our paths cross again soon. Your comments mean a lot to the team who strive to offer a service above and beyond your expectations. i am pleased you were satisfied with the service offered and wish you and your family all the very best in your new home.
★★★★★ 5/5
TrustpilotExcellent Service from start to finish…
Excellent Service from start to finish from Meeting Reece to dealing with Nicola Smith. Nicola has been outstanding in helping push things through that were proving to be a problem,
Carol · 16 December 2025
Agent replied · 25 February 2026
Thank you so much for your wonderful feedback. We’re delighted to hear that your experience was excellent from start to finish. Reece will be pleased to know he made a great first impression, and Nicola will be thrilled to hear her efforts made such a positive difference. She is incredibly dedicated to supporting our customers, and your recognition means a lot. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
★★★★★ 5/5
FacebookGoing though a sell with some emotion after a bereavement and cannot express more highly that this estate agent has been professional and supportive as well as proactive and informative.
Unfortunately through two bereavements within 24 hours we are using the services of a variety of agents and I can say the difference is incredible.
All staff at Delaney’s that we have engaged with have been on the ball and dedicated, guiding us through and really making us feel informed and supported.
It’s a rarity nowadays so really needs to be applauded. Well done Delaney’s, you’ve definitely got your staffing and ethos spot on.
Melanie · 20 November 2025
Agent replied · 23 January 2026
Dear Melanie ,
thank you so much for your post and recommendation. Your comments mean a lot to the team as we always try and make the buying or selling as stress free as possible. It is our pleasure to help customers such as you to reach a successful conclusion. Your comments make all the hard work worthwhile . Thank you from all of the team
★★★★★ 5/5
GoogleWe had a fantastic experience renting our new home with Delaneys. Reece made the entire process enjoyable, showing us the house and patiently addressing all our questions. Michelle efficiently handled the referencing process, ensuring a speedy completion. Jo, during the final stages, went above and beyond to make us feel comfortable in our new home. She promptly addressed any adjustments we wanted, ensuring our satisfaction. Delaneys' exceptional service has convinced us to choose them for any future moves. Highly recommended!
Sumeyye · 18 January 2024
Agent replied · 16 June 2024
Thank you for your kind review. I am happy to read that you felt the services offered met your expectations . We are always aware that the process can be stressful , I am glad that the team eased this and help you to secure your home. The whole team wish you much happiness
★★★★★ 4/5
TrustpilotI would like to thank all the staff…
I would like to thank all the staff particularly nicola Smith & Jackie Martin for their patience & perseverance for my recent sale of my property, their dedication is a great asset to Delaney's, they are worth their weight in gold. Thanks once again. Will heneghan.
Mr · 30 July 2026
Agent replied · 24 September 2026
Thank you so much for your wonderful review and kind words.
We're delighted to hear that you had such a positive experience selling your property with us. Jackie and Nicola will be especially pleased to know that their patience, perseverance, and dedication made a real difference throughout your sale. They truly care about supporting our clients every step of the way, and your recognition means a great deal.
Thank you for placing your trust in Delaney's. It was a pleasure helping you with your move, and we wish you every happiness in your new chapter.
★★★★★ 5/5
TrustpilotGreat team
House sold within 3 days and then progressed quickly thanks to the team. We bought the house with them too a few years ago and the after sales team were fantastic in moving things along. Thanks very much Lee and Jackie
Lucy · 28 August 2026
Agent replied · 24 September 2026
Thank you so much for your fantastic review! It’s been a pleasure helping you once again, we’re delighted we were able to get your property sold so quickly and keep everything progressing smoothly.
Thank you for choosing us again and for your kind words about the team. We really appreciate your support and wish you all the very best for the future!
★★★★★ 5/5
TrustpilotDelaneys where can I start?
Delaneys where can I start? The amount of support and guidance that Nichola gave us was invaluable! She was always with us throughout the process always available to help in any way she could and if not for her we probably wouldn’t have got everything done in time to be in our new home. Along with all of this she even arranged a new home hamper for me and my wife which we adored! Nichola will always be remembered by me and my wife and we cannot thank her enough for everything that she’s done for us!
Customer · 18 October 2025
Agent replied · 12 June 2024
Thank you so much for your kind words! We’re absolutely thrilled to hear that Nichola was able to support you so well throughout your journey, she truly does go above and beyond for every client, and it means the world to us that her efforts made such a difference to you both.
We’re so glad everything came together in time and that you’re now happily settled in your new home. It was a pleasure to be part of this exciting chapter in your lives, and we’ll be sure to pass on your lovely feedback to Nichola, she’ll be over the moon!
Wishing you all the happiness in your new home, and thank you again for choosing Delaneys.
Warmest regards,
The Delaneys Team
★★★★★ 5/5
TrustpilotThe estate agent was very professional…
The estate agent was very professional very friendly didn’t bombard us with with information and didn’t try the hard sell when we asked about the house he seemed very informed. It was a good experience from start to finish.
Scott · 5 September 2026
Agent replied · 24 September 2026
Thank you so much for your lovely feedback. We’re really pleased to hear that you had such a positive experience from start to finish.
It’s great to know that you found our service professional, friendly and informative, without feeling pressured. We always aim to make the process as relaxed and straightforward as possible.
Thank you again for taking the time to share your experience, we really appreciate it!
★★★★★ 5/5
GoogleThank you so much to Reece in Delaney’s Brentwood. Such a great help in securing my new home. Very professional all round. I would highly recommend Reece to anyone buying or selling.
Carol · 13 October 2025
Agent replied · 12 November 2025
Thank you so much for your kind words! We're delighted to hear that Reece was able to support you so well throughout your home purchase. His professionalism and dedication truly make a difference, and your recommendation means a lot to us. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe could not be happier with our experience with Delaney's! Upon looking at properties to rent John and Lee were our initial contacts in our moving process and they were extremely helpful to get the ball rolling and securing the property as smooth as possible making sure all the questions we had were answered in a timely manner.
We were then connected with the letting's team (Jo and Michelle) who helped us through all of our documentation and moving in logistics. There really are no words to describe how amazing and supportive Jo and Michelle have been right from the beginning and continuously through out tenancy so far. They are always on hand and willing to help with any issues or questions. We have no worries about anything to do with our tenancy as we always feel like we are in great hands.
We have worked with several letting agencies varying from companies in The Midlands to Central London and now Harold wood and we can truly say they are the best letting's team we've ever worked with!! If we could provide them with a higher rating we would!
Bethany · 20 October 2023
Agent replied · 16 June 2024
Dear Bethany, Thank you so much for your kind words and for taking the time to write this wonderful review. We truly appreciate your support and are thrilled to hear that you were impressed with the quality of our customer service. It's always our goal to exceed expectations and provide a fantastic experience for our customers. We're grateful for your recommendation. Thanks again for choosing our company!
★★★★★ 5/5
GoogleRecently I purchased a house through Delaneys. The agent that helped me with my transaction was Nicola. Nicola was lovely, always got back to my queries. Very professional and always on hand to help.
Hafizur · 13 September 2025
Agent replied · 12 November 2025
Thank you so much for your kind words! We're delighted to hear that your experience with Delaney's was a positive one, and that Nicola was able to support you throughout your home-buying journey. We'll be sure to pass on your lovely feedback to her. Wishing you all the best as you settle into your new home!
★★★★★ 5/5
TrustpilotWe could not be happier!
We could not be happier with our experience with Delaney's! Upon looking at properties to rent John and Lee were our initial contacts in our moving process and they were extremely helpful to get the ball rolling and securing the property as smooth as possible making sure all the questions we had were answered in a timely manner. We were then connected with the letting's team (Jo and Michelle) who helped us through all of our documentation and moving in logistics. There really are no words to describe how amazing and supportive Jo and Michelle have been right from the beginning and continuously through out tenancy so far. They are always on hand and willing to help with any issues or questions. We have no worries about anything to do with our tenancy as we always feel like we are in great hands. We have worked with several letting agencies varying from companies in The Midlands to Central London and now Harold wood and we can truly say they are the best letting's team we've ever worked with!! If we could provide them with a higher rating we would!
Beth · 29 September 2023
Agent replied · 12 June 2024
Thank you so much for your kind words and for taking the time to write this wonderful review. We truly appreciate your support and are thrilled to hear that you were impressed with the quality of our customer service. It's always our goal to exceed expectations and provide a fantastic experience for our customers. We're grateful for your recommendation.
★★★★★ 5/5
TrustpilotThe big move
Delaney’s were the second estate agent we used and what a difference to our first experience! They were fantastic at all aspects of selling our house. Communication throughout was great. We also ended up being in a long chain and the staff were in communication with all the other estate agents and everyone’s solicitors which got us to the finish line. Thank you Delaney’s, will absolutely use you again.
KP · 15 May 2024
Agent replied · 12 June 2024
Thank you so much for your kind review, we are happy that we met your expectations, as we always try to do our utmost to assist the sale to a successful conclusion with as much ease as possible. We all wish you the very best with the future and hope you have settled in well in your new home.
★★★★★ 5/5
TrustpilotI would like to thank Delaney's Estates…
I would like to thank Delaney's Estates Agent for their excellent service on buying our first home.
Alexandra · 24 September 2026
★★★★★ 5/5
GoogleJackie was very helpful and professional from our first interaction to finding me my new home. I would recommend Dalaney’s and Jackie especially to any first time buyer.10/10 service
Vickie · 13 October 2025
Agent replied · 12 November 2025
Thank you for your fantastic review! We're so pleased to hear that Jackie was helpful and professional throughout your journey. It's always a privilege to support first-time buyers, and we're delighted she helped you find your new home. Your recommendation means a great deal to us, thank you again, and all the very best in your new place!
★★★★★ 5/5
GoogleChoosing Delaney's to sell our property was the best decision we could have possibly made. Despite the current market where it is very difficult to sell or buy, they were very honest and direct from day one, so no false promises.
They guided us with extreme care and professionalism. We always felt supported throughout and continuously updated on every stage of the sale.
A special shout out to Lee and Jacqui who were the ones directly involved in our sale. Their reassurance and restless support made things a lot easier to deal with.
We strongly recommend Delaney's. They provide a 5 stars service!
Thank you all. Thank you Lee and Jacqui!
Tiago · 21 August 2023
Agent replied · 16 June 2024
We all hope that you have settled in well and are happy in your new destination. Your family were just a joy to deal with and you were amazing yourselves, having a very complicated transaction which needed so much of your input to conclude successfully . We all wish you the very best .
★★★★★ 5/5
GoogleHaving to put my parents property up for sale was a very emotional time for me and finding the right Estate Agents who would understand and help me step by step was crucial. I cannot thank Delaneys enough for everything they have done for me. All the staff especially Jacqui and Lee went the extra mile to make sure everything run smoothly. I honestly couldn't of got through the last few weeks without them. You are all amazing at what you do and should be very proud of how you look after all your clients. You definitely put me at ease and any little problems l had, you always helped me and sorted them out quickly and professionally. I would not hesitate to recommend you to anyone else!
Thank you all for being so kind, supportive and just very nice people. 🌝👏
Jules · 21 August 2023
Agent replied · 16 June 2024
Hi Julie, it is fantastic to hear that you were impressed with our services. We all at Delaneys take great pride in offering our customers a bespoke and taliored service and your satisfaction is our ultimate goal. I will add that you was a pleasure to deal with and the team will miss you. Take the very best of care
★★★★★ 5/5
TrustpilotBest Estate Agency!
Choosing Delaney's to sell our property was the best decision we could have possibly made. Despite the current market where it is very difficult to sell or buy, they were very honest and direct from day one, so no false promises. They guided us with extreme care and professionalism. We always felt supported throughout and continuously updated on every stage of the sale. A special shout out to Lee and Jacqui who were the ones directly involved in our sale. Their reassurance and restless support made things a lot easier to deal with. We strongly recommend Delaney's. They provide a 5 stars service!Thank you all. Thank you Lee and Jacqui!
T · 18 July 2023
Agent replied · 12 June 2024
Thank you for your kind review and we enjoyed dealing with such a lovely family and wish you all so much happiness in your new destination
★★★★★ 5/5
TrustpilotMy family cannot recommend Delaney's…
My family cannot recommend Delaney's more highly !
Melanie · 31 March 2026
Agent replied · 3 June 2026
Thank you so much for your kind words and for taking the time to share your experience.
We truly appreciate your trust in us during what we understand was a challenging situation. Providing clear communication, honest advice, and consistent support is at the heart of what we do, so it’s incredibly rewarding to hear that this made a positive difference for you and your family.
Your feedback means a great deal to our team, and we’re grateful for your recommendation. If we can assist you in the future, please don’t hesitate to get in touch.
Warm regards,
The Delaney’s Team
★★★★★ 5/5
TrustpilotBest estate agents
Delaneys is an excellent estate agent. They secured new tenants for one of my properties in Harold Wood within a remarkably short period of time, demonstrating their efficiency and professionalism. They are highly knowledgeable in property sales, lettings and management.
Vera · 24 July 2026
Agent replied · 24 September 2026
Thank you so much for your wonderful review and recommendation. We're delighted to hear that you had such a positive experience with us and that we were able to secure new tenants for your Harold Wood property so quickly.
Jo and Beth will be especially pleased to read your kind words. Providing a smooth, stress-free service and keeping our clients informed every step of the way is something we take great pride in, so it's fantastic to know we achieved that for you.
Thank you again for placing your trust in Delaney's. We truly appreciate your support and look forward to assisting you with any future property sales, lettings or management needs.
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