Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDelaney's are Exceptional
We were the buyers, the service that Delaney's delivered was outstanding. A SPECIAL mention to Estate agent, who having met us once, at a viewing remembered us when a property we liked came back on the market, too often estate agents send you info on homes, that don't fit your criteria, this was not the case here. Also another SPECIAL mention to progression, who went beyond and above in keeping us informed and telling us about the process. Helped us when things went wrong with solicitors, which was so far out of their remit, but they did it anyway, Buying a new home is stressful, Delaney's in Harold Wood, are exceptional at what they do, All Estate agents should take a leaf out of their book, the thoughtfulness, no nonsense attitude, and professionalism of this office is second to none.
Christine · 30 September 2021
Agent replied · 12 June 2024
Hi Christine, thank you for your kind words and five star review. It has been our pleasure to assist you in your new home journey. We hope your new home is everything you could have hoped for and if you ever need anything you know where we are, just pop in or give us a call.
★★★★★ 5/5
GoogleMy partner and I have just finished purchasing our first home from Delaney’s. The team Jacqui and Reece were lovely, Reece showed us the property and we were then in communication with Jacqui which was super helpful. Highly recommend these guys.
Elisa · 19 October 2024
Agent replied · 10 November 2024
Thank you for taking the time to wite a review about the service you received . I can honestly say that you were a joy to work with and we appreciated your patience on completing the transaction. We all hope that you are very happy in your new home and we hope our paths cross again in the future
★★★★★ 5/5
GoogleI couldn't recommend Delaney's highly enough. Lee and the rest of the team worked incredibly hard to sell our old house and on the purchase of our new home too. They were honest and transparent, easy to get in touch with, always friendly and sympathetic and communicated with us the whole way through the process. They sold our home within four weeks, despite it being on the market with another agent for over a year and not selling. If I could give more than five stars, I would!PositiveResponsiveness, Quality, Professionalism, Value
Helen · 27 August 2021
Agent replied · 16 June 2024
Thank you for your amazing feedback and for sharing your experience with Delaney's! We are so happy to be able to assist you in your sale and purchase of your new home.
★★★★★ 5/5
TrustpilotJacqui White from Delaney's Harold wood…
Jacqui White from Delaney's Harold wood Romford has been a real star in helping us complete before the stamp duty ended. Jacqui was always available to take my calls and she always kept me up to date with things.We were having a terrible time with our solicitors and the lack of communication was absolutely ridiculous. Jacqui was always at hand to guide and advise on the processes, not just from the buying side, but also from our selling side too. I really felt I had her in my corner. I honestly think that without her experience and help me we would not have crossed the line before the stamp duty ended. When Jacqui was on leave there was always someone in the team who was up to date with the situation and ready to act. A big thanks n respect.from Nik Vaja
Customer · 6 July 2021
Agent replied · 12 June 2024
Thank you for this superb 5 star review Nik, we really appreciate your kind words. As always it was a pleasure working with you and being able to meet the stamp duty holiday for you.
★★★★★ 5/5
GoogleWe have been using Delaney services since 2019 February, I can confirm for a fact that this is your dream agency, Michelle, Jemma and Joe were fantastic infact the whole team. We thought Hayley was the best when we met her regarding our previous move in 2019 but with the news of her leaving, I was worried that it might not be as smooth as it was previously, until we got in contact with Michelle, Joe and Jemma. Our search for property and move in 2021 was so smooth, despite our requirements they met it all and even more, this was possible because of the wonderful staffs the organization is got. Take it from me Delaney your staffs are your major asset. From my family to yours thank you for the great and A-may-zing work you guys do and did for us. They even follow up to see how you are getting on in your new place. I will definitely recommend a million times and over.PositiveResponsiveness, Quality, Professionalism, Value
Fadekemi · 17 June 2021
Agent replied · 16 June 2024
Wow what a fantastic review to read. All of the team at Delaney's thank you for your kind words and we hope to continue offering the best services possible to facilitate and fulfill your requirements. Please don't hesitate to contact us if there is anything we can do to assist you.
From all of the team and Delaney's.
★★★★★ 5/5
GoogleI cannot recommend Delaney's Harold Wood highly enough! The professionalism, kindness and genuine human touch of the whole team (Jo Lockwood in particular!) proved vital and incomparable to any other renting experience we have ever had. Jo was there for us from the get-go and made sure we got the property we fell in love with, despite a few obstacles we had on the way. Delaney's Harold Wood is an example of what all letting agencies should aspire to be. Thank you!PositiveQuality
Tanya · 17 June 2021
Agent replied · 16 June 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
★★★★★ 5/5
GoogleA great experience selling my property through Delaneys after renting the same property through them! This sale was complicated to complete outside of our control, but they kept me in the loop all the time! First class!
Gareth · 11 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! It was a pleasure working with you both during the rental and sale of your property. We really appreciate your patience throughout what was a complex process, and we’re glad we could keep you informed and supported every step of the way. Wishing you all the very best for the future!
★★★★★ 1/5
GoogleIf I could put 0 I would.
Julian is the rudest person I have spoke with, a property he is "trying" to let is a noise annoyance and he does nothing about it! Answers the hone in a rude manner and put the phone down on me while I'm talking.
I'd advise taking your business else where
Chelsea · 19 November 2023
Agent replied · 16 June 2024
Dear Chelsea Samson, I am sorry that you feel you had a negative experience with one of our agents . I believe this was an issue with a commercial property where the alarm has been activated. We have advised the owner as we are unable as a commercial agent to deactivate the alarm ourselves. I appreciate that this is frustrating and upsetting, however as soon as we have been made aware we have informed the client of the situation and on more than one occasion and outside of office hours to be able to assist you with the issue. I am sorry this has affected you and understand how frustrating this must be, but please appreciate we are unable to deactivate this ourselves. Please feel free to discuss further on 01708 349668
★★★★★ 5/5
GoogleSince moving into my rented property the Delaneys team have been outstanding. Beth Michelle and Jo i cant thank you enough.
Always greating me with a positive happy attitude. So fast at getting back to me with any issues.
We have over come so many challanges with the house and you have all been fantastic.
Lee · 5 November 2025
Agent replied · 16 April 2026
Thank you so much for your lovely review. We’re delighted to hear that your experience in your new home has been so positive. Jo, Michelle and Beth will be over the moon to know their friendly attitude and quick responses have made such a difference.
We really appreciate your patience and cooperation while we worked through the challenges with the property, and we’re glad we could get everything sorted for you. If you ever need anything in the future, please don’t hesitate to get in touch, we’re always here to help.
★★★★★ 5/5
TrustpilotVery happy with Delaneys
Very happy with Delaneys. Felt supported throughout the whole process. Time was taken to explain everything to me and my queries and concerns were addressed. All the staff were friendly and polite and I can’t praise them enough. I would be more than happy to recommend them to anybody who was thinking of buying or selling property
Janice · 8 November 2023
Agent replied · 12 June 2024
Dear Janice, thank you so much for finding the time to write this review and the whole team hope you are happy in your new home. We know buying and selling was and can be a stressful experience and we will always do our utmost to alleviate this for our clients and appreciate you noting this in your review. Wishing you the very best for the future
★★★★★ 5/5
TrustpilotSeamless and Excellent service
We have been using Delaney services since 2019 February, I can confirm for a fact that this is your dream agency, Michelle, Jemma and Joe were fantastic infact the whole team. We thought Hayley was the best when we met her regarding our previous move in 2019 but with the news of her leaving, I was worried that it might not be as smooth as it was previously, until we got in contact with Michelle, Joe and Jemma. Our search for property and move in 2021 was so smooth, despite our requirements they met it all and even more, this was possible because of the wonderful staffs the organization is got. Take it from me Delaney your staffs are your major asset. From my family to yours thank you for the great and A-may-zing work you guys do and did for us. They even followed up to see how we are getting on at our new place. I will definitely recommend a million times and over. Thank you guys!
Kemi · 11 March 2021
Agent replied · 12 June 2024
Wow what a fantastic review to read. All of the team at Delaney's thank you for your kind words and we hope to continue offering the best services possible to facilitate and fulfill your requirements. Please don't hesitate to contact us if there is anything we can do to assist you. From all of the team and Delaney's.
★★★★★ 5/5
TrustpilotBrilliant local estate agent - FIVE STARS!
I couldn't recommend Delaney's highly enough. Lee and the rest of the team worked incredibly hard to sell our old house and on the purchase of our new home too. They were honest and transparent, easy to get in touch with, always friendly and sympathetic and communicated with us the whole way through the process. They sold our home within four weeks, despite it being on the market with another agent for over a year and not selling. If I could give more than five stars, I would!
Helen · 4 March 2021
Agent replied · 12 June 2024
Thank you so much for a FANTASTIC review!!It was a pleasure to assist you on your journey. Please don't hesitate to get in contact with us in the future if there is anything we can help you with.
★★★★★ 5/5
GoogleAbsolutely delighted to have worked with Delaney! They are professional, knowledgeable, patient with our many questions and showed great communication from start to finish. …
Samuel · 16 April 2025
Agent replied · 25 December 2024
Thank you for your kind review and we all appreciate the comments stated. I feel you have learned a lot about the conveyancing process within this transaction … More
★★★★★ 5/5
TrustpilotI recommend Delaney's in Harold Wood…
I recommend Delaney's in Harold Wood wholeheartedly! We recently sold our house through Delaney's and they were extremely helpful at every step of the way. The photos and video tour created for marketing purposes were excellent and we were really impressed with the service. A special mention goes to Lee Blackburn who is extremely knowledgeable and was always positive and cheerful. Lee continually succeeded in calming my concerns throughout the process of moving and was a pleasure to deal with. Communication was always prompt and the whole team were always friendly, therefore I have no hesitation in recommending Delaney's.
Suzanne · 1 February 2021
Agent replied · 12 June 2024
Thank you for your AMAZING 5 STAR review!! It is our aim to make the whole selling process as smooth and stress free as possible. We are so glad we were able to make you feel at ease and reassured whilst selling your home. We understand it can be a very stressful time and we will always ensure we are available to answer any questions or concerns.
★★★★★ 5/5
TrustpilotGreat experience with Delaney's team
I have had the pleasure to sell my property through Delaney's and the experience was above and beyond the standard!
Takezo · 31 July 2026
Agent replied · 24 September 2026
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that your experience with Delaney's exceeded your expectations. Selling a property can sometimes present unexpected challenges, so we're especially pleased that Jackie was able to support you throughout the process and quickly get things back on track when your initial buyer withdrew.
Your kind words about Nicola and our Sales Progression team mean a great deal. Providing clear communication, proactive support, and helping our clients navigate every stage of their sale is something we take great pride in, and we're thrilled that this was reflected in your experience.
Thank you again for your recommendation and for placing your trust in Delaney's. It was a pleasure helping you with your sale, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleWe chose Delaneys to help sell our house for no particular reason... however amazingly we made the right choice! Excellent from start to finish, communication was great, the marketing of our property was spot on, we were kept informed at all stages of the progress. Special thanks to Jhon and Jacqi who were both great!
Paul · 19 November 2023
Agent replied · 16 June 2024
Thank you for your kind review and we are happy we met your expectations and thank you so much for choosing a local independent company
★★★★★ 1/5
GoogleI am very disappointed with this company. I was booked in to view a property 1 whole week ago. I then received a call 24 hours before the viewing to claim I was doubled booked and that I could with come in on the day (how unrealistic) or change my appointment to an hour earlier. I was then asked what I intend to offer on the property (how would I really know if I've not viewed it). This was a tactic to obviously put me off the viewing. Then this morning 12th December, I received 2 missed calls but no voicemail. On returning, I was asked if I will be attending the viewing this evening. Then less than an hour prior to the appointment, I receive an email and a call to cancel my viewing. The reasoning is an offer has just been accepted. Why would an offer be accepted when there are still viewing booked? Very dodgy on my watch. I wouldn't be surprised if it is a who you know transaction.
Yuhengi · 18 December 2024
Agent replied · 25 December 2024
I am sorry to see your review and that you felt that the service received didn’t meet your expectations. I am not aware of the appointment being double booked , but you were advised that there were already offers on the property and the reason why we asked your budget was due to the fact the offers had been received over the asking price and we wanted to advise you of this as it is important for us to be transparent as we don’t want to be accused of wasting an individuals time knowing that arranging appointments can be difficult for people. On the morning of the viewing, we called to re confirm the appointment which was the two missed calls . We did as you state had to re call you and cancel the appointment as a sale had been agreed with the vendor and no further viewings was requested . I am sorry that this occurred, but this is the only reason why the viewing didn’t go ahead . If you wish to discuss this further, please contact the office and aske for the Manager Lee Blackburn
★★★★★ 5/5
GoogleI am really happy with Delaney’s estate agents,Reece is the property estate agent who showed our new home and then Jo from office help us a lot with all paperwork
I recommend them !
Desislava · 16 November 2024
Agent replied · 16 June 2024
Dear Desislava, thank you for taking the time to complete a review and we hope you are very happy with your new home
★★★★★ 5/5
GoogleI highly recommend Delaneys estate agents in Harold Wood.
Donna the lady who is the sales negotiator was invaluable to me during the sale of my property. She was there for every query and problem I had. Donna was there from beginning to end. She assisted more than the solicitors and was the person that got the sale through on time. She is such a friendly professional lady . Thank you Donna I wouldnt have been able to do it without you.
Sarah · 17 June 2020
Agent replied · 16 June 2024
Thank you so much for your positive feedback.
★★★★★ 5/5
GoogleExcellent service. Their valuation came in higher than other estate agents. A friend told meto take no notice of an estate agent promising they can get considerably more for your house than other estate agents can.
A few weeks later, they had a buyer ready for me at the price they had promised. Well worth the money just for that alone.
Ive also had a night mare chain. Donna has been pushing for me non stop to keep things moving. Constant updates which massively helped.
I cant reccomend them more.
Bbking82 · 17 June 2020
Agent replied · 16 June 2024
It's great hearing such positive feedback like this. Thank you so much for taking the time to leave us this amazing review.
★★★★★ 5/5
GoogleWe must say a huge Thank you to the team at Harold Wood. In particular, Lee, John, Dragan and Donna. After a not so good experience with a previous agent, the Delaneys team made the whole moving process an absolute breeze by comparison.
Our property was marketed to the correct clientele and the attention to detail was second to none. Lee was available to offer expert help and advice when required and Donna was brilliant at overseeing the progression. She kept us in the loop every step of the way and even liased with our purchase to ensure the smooth running of everything.
Absolute professionals from start to finish.
Full marks all round!
Sheila & Alan Grant
Alan · 17 June 2020
Agent replied · 16 June 2024
Thanks for the awesome review! We work hard to meet expectations like yours! We hope to assist you again in the future.
★★★★★ 5/5
TrustpilotThe best!!
What can I say that hasn`t been said already. Absolutely first class service from beginning to end of our sale. Jacqui went above and beyond anything we could have expected of her. She was there whenever we needed her and kept us up to date with the progress of our sale, even liaising with solicitors on both sides to ensure a smooth transaction. We highly recommend this estate agents.
Brenda · 6 July 2022
Agent replied · 12 June 2024
Hi Brenda, We are delighted to hear about your fantastic experience using Delaney's to sell your property. It was an absolute pleasure working with you and we hope to be able to assist again in the future. Best of LuckDelaney's
★★★★★ 5/5
TrustpilotNever ending viewings …
After many months and we were all getting fed up, we at last found a buyer interested.The after sales with Jacqui was faultless, she made this part of the process so much easier and was always on call, helpful and made me feel like a friend rather than another client,
Mrs · 29 January 2024
Agent replied · 12 June 2024
Thank you for your kind comments and you were a pleasure to deal with and are missed by the team. Best wishes from all of us.
★★★★★ 5/5
TrustpilotFully professional
Where do I start. I'll start from the beginning. We saw the property made the offer , the offer was accepted without delay everything was transparent . The sale was delayed due to mitigating circumstances however David and the team were thoroughly professional and updated me regularly on the progress of the sale. David and the team were always available to take my calls and were transparent throughout the sale of the property. I would highly recommend Delaney's.
Sad · 27 November 2020
Agent replied · 12 June 2024
Wow, we are blown away by your positive words, we really appreciate the time you took to write such a detailed review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.