Andrews Estate Agents reviews in Romford

★★★★★ 5/5

Trustpilot

Andrew’s were always proactive with…

Andrew’s were always proactive with communication, there after sales support was exceptional, helping me to understand what our Solicitors and our buys solicitors were arguing about, big shout out to Nick W for all of your support and help

N · 17 February 2026

★★★★★ 5/5

Google

Fantastic Experience with Andrews, Jordane is Exceptional! I must say, the experience has been outstanding. Since Jordane joined the team, she's made a huge impact, taking customer service to the next level. She’s incredibly knowledgeable, responsive, and genuinely cares about her clients' needs. Jordane took the time to guide me through every step, offering valuable insights and support that made the process smooth and stress-free. Her dedication and attention to detail truly set her apart. Highly recommend Andrews to anyone, especially with Jordane at the helm!

Josh · 23 November 2024

★★★★★ 5/5

Trustpilot

A Reliable and Proactive Partner in Property Management

As an inventory company, we have collaborated with many property managers, but working with Rebecca Newbrook has been a standout experience. Their professionalism, responsiveness, and commitment to excellence make them an exceptional partner in the property management industry.Rebecca consistently demonstrates a keen eye for detail and ensures that every aspect of a property is managed with precision. They understand the importance of accurate and timely inventories, and they go out of their way to facilitate seamless collaboration. Their proactive communication and prompt responses to scheduling requests make our job more efficient and enjoyable.In our line of work, having a property manager who is both organized and approachable is invaluable. Rebecca excels at coordinating check-ins, check-outs, and interim inspections. They always provide comprehensive information upfront, which allows us to prepare thoroughly and deliver the best possible service to property owners and tenants.Moreover, her dedication to maintaining the quality of properties is evident in their thorough follow-ups on maintenance needs and tenant concerns. Their ability to balance tenant satisfaction with the needs of property owners ensures that properties are well-maintained and respected.In summary, working with Rebecca has been an absolute pleasure. Their commitment to excellence, exceptional communication, and strong work ethic set a high standard in property management. We highly value our partnership and look forward to continued collaboration.

Mike · 18 November 2024

★★★★★ 5/5

Trustpilot

Friendly and supportive!

I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days.Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)

Si'von · 8 November 2024

★★★★★ 5/5

Trustpilot

Monika

We have been thoroughly impressed with the service provided by Monika and team from Andrews Letting Agents. She is incredibly responsive, making it easy for us to get timely updates and answers to our questions, which has been invaluable throughout our property letting journey. Monika goes above and beyond to ensure that all our needs are met, from helping with tenant inquiries to resolving any property-related issues. Her proactive approach and genuine dedication make us feel well-supported and confident in our choice of letting agent. Highly recommend Andrews for anyone looking for a reliable, attentive professional to manage their property!

Stephen · 1 November 2024

★★★★★ 5/5

Google

Sold house very quickly,Process was stressful at times,but kamilija was very supportive through the process,She was always available for information abd advice,would recommend to anyone using this Estate Agents, Thanks Andrews,and especially Kamilija,

Colin · 26 March 2026

★★★★★ 5/5

Google

I’ve had a really positive experience with Andrews Property Group in Romford, especially working with Kamilijia and Lois. Even though I haven’t secured a property yet, they’ve been incredibly helpful, honest, and easy to deal with throughout the whole process. They’ve always taken the time to answer my questions and made everything feel much less stressful. What stood out most was how genuine and approachable they both are, I never felt pressured, just supported. It’s made me feel confident about continuing my search with them, and I wouldn’t hesitate to recommend them to others. Thanks again Kamilijia and Lois, I really appreciate all your help so far! Yusuf

Yusuf · 2 April 2026

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Emily and Sophia from Andrews to sell my flat, and I couldn't be happier with the experience. From the very first meeting, they demonstrated professionalism and a deep understanding of the local market.Their marketing strategy was impressive, showcasing my property beautifully and attracting a lot of interest. Throughout the process, Emily and Sophia kept me informed and provided valuable insights, making the entire experience smooth and stress-free.Thanks to their expertise, my flat sold quickly and at a great price. I highly recommend Andrews to anyone looking to buy or sell a property. They truly go above and beyond for their clients!

Elen · 19 October 2024

★★★★★ 5/5

Google

Thanks to everyone at this branch for helping me to let my apartment, especially Shakira. Couldn’t have done it without you.

A · 11 June 2026

★★★★★ 5/5

Trustpilot

We had a fantastic experience with this…

We had a fantastic experience with this agency. The team were extremely warm‑hearted, attentive and thorough throughout our search. They helped us find a suitable property very quickly, and provided great support with all the unfamiliar paperwork. Anisa, Jenna and Sammi are very friendly and professional, we would highly recommend them.

Yi · 9 October 2026

★★★★★ 5/5

Google

I would firstly like to say a huge thankyou to everyone who was involved in the sale of my property. Myself and my wife leanne decided this year to sell our home in collier row and as any normal person would we called around multiple estate agents to get quotes. After discussing with multiple agents we finally decided on Andrews and it was the best decision we made. Kish was the man who came to our home and introduced himself in a very friendly, polite and professional manner. He reassured both me and my wife with his knowledge and his attitude towards selling our home. Throughout the entire process Kish has been on the ball for everything and anything we have needed. I cannot praise this man enough, he has been more then our estate agent, I would count him as a friend. I cannot recommend Andrews of Romford enough! Amazing service, Amazing staff! Thankyou everyone again.

Dan · 25 September 2024

★★★★★ 5/5

Trustpilot

Good Experience

Rebekah was very friendly, accommodated us on short notice to view a property, and was able to answer any questions we had.

Adam · 30 May 2026

★★★★★ 5/5

Trustpilot

Highly recommended Rebecca Newbrook

I am writing to highly recommend Rebecca Newbrook for her exceptional professionalism and communication skills. Throughout our interactions with her at Andrews, Rebecca has consistently demonstrated reliability and offered a truly helpful service Rebecca's attention to detail and dedication to providing support have been invaluable to our team. Her clear and effective communication style has made working with her a seamless and efficient experience. I have been consistently impressed by her commitment to delivering high-quality service

Dominique · 19 November 2024

★★★★★ 5/5

Trustpilot

Highly Recommended...

Highly Recommended...Shout out to Emma Mussert who was an absolute star. It's great to deal with somebody who goes out of their way to 'own' issues and ensure a resolution. We all know the frustration of dealing with solicitors who don't tend to talk to each other but rely upon slow communication instead Emma constantly went out of her way to push the parties and was a great help.Bonus that she is friendly too!Would use Andrews again.

Colin · 4 November 2024

★★★★★ 5/5

Trustpilot

Excellent service from Shamiya!

My viewing was memorable, largely due to the friendly, enthusiastic and knowledgeable young lady, Shamiya who showed me around. Shamiya happily listened to my moans about how difficult and stressful it has been trying to find a new home, she seemed genuinely caring & empathetic around my current circumstances and seemed really quite happy that I appeared pleased the home seemed really suitable for myself and my son. I feel Shamiya has been an excellent representative for the company, showing her passion and genuine caring nature toward me as a client.I think this young lady will serve this company well and I wish her much luck for her future career...Please give her a pay rise! We need more young people with this positive and enthusiastic attitude in this world. Thank you Shamiya.

Samantha · 27 August 2024

★★★★★ 5/5

Google

I really don’t know where to start. Kish was fantastic from the beginning until the end of my selling process. I originally thought his fees were too high but he assured me he would put the work in, to earn the money and I 100% agree that he did and I would’ve actually paid him a lot more. He was worth his weight in gold. Selling a house is stressful enough but Kish and his team went way above and beyond their roles to make it as stress free as possible. I’d never sold a property before so kept asking silly questions and Kish was always more than happy to help explain it all to me (sometimes more than once), until I completely understood. My solicitor pushed back on alot of things and asked me for things that I’d never heard of but Kish helped me work my way through the legal jargon and got me across the line on many occasions. The entire team were super professional and efficient and had great knowledge of the entire process (including the solicitors roles). If Kish ever did take a well deserved day off he would make sure that one of his colleagues were up to date with my case and they would email me to let me know they were on hand ready for anything I needed. In summary, I really can’t express how good Kish and his team were for my selling process. So if you’d like a seamless sale (or buying I’m guessing) then I would highly recommend booking through Kish/Andrew’s!

Nicola · 12 August 2024

★★★★★ 5/5

Trustpilot

Amazing and professional

I really don’t know where to start. Kish was fantastic from the beginning until the end of my selling process.I originally thought his fees were too high but he assured me he would put the work in, to earn the money and I 100% agree that he did and I would’ve actually paid him a lot more. He was worth his weight in gold. Selling a house is stressful enough but Kish and his team went way above and beyond their roles to make it as stress free as possible. I’d never sold a property before so kept asking silly questions and Kish was always more than happy to help explain it all to me (sometimes more than once), until I completely understood. My solicitor pushed back on alot of things and asked me for things that I’d never heard of but Kish helped me work my way through the legal jargon and got me across the line on many occasions. The entire team were super professional and efficient and had great knowledge of the entire process (including the solicitors roles). If Kish ever did take a well deserved day off he would make sure that one of his colleagues were up to date with my case and they would email me to let me know they were on hand ready for anything I needed.In summary, I really can’t express how good Kish and his team were for my selling process. So if you’d like a seamless sale (or buying I’m guessing) then I would highly recommend booking through Kish/Andrew’s!

Nicola · 12 August 2024

★★★★★ 5/5

Trustpilot

Viewing with Shamiya

I recently had the pleasure of viewing a property with Shamiya, and I must say, the experience was outstanding from start to finish. Shamiya's professionalism, attention to detail, and genuine enthusiasm made the entire process smooth and enjoyable.From the moment we met, Shamiya was welcoming and approachable, making me feel comfortable as she guided me through the property. She was incredibly knowledgeable about the property and the area, answering all my questions with ease and providing valuable insights that helped me envision how the space could work for me.What stood out the most was Shamiya's dedication to understanding my needs and preferences. She took the time to listen to what I was looking for and highlighted features of the property that aligned with my criteria. Her personalized approach made me feel like more than just another client, and I truly appreciated her efforts in ensuring the property was a perfect fit.Overall, Shamiya exceeded my expectations in every way. Her expertise and friendly demeanor made this one of the best viewing experiences I've had. I would highly recommend her to anyone looking for a property, you're in great hands with Shamiya!Thank you, Shamiya, for making this process so enjoyable.

Jerone · 12 August 2024

★★★★★ 5/5

Google

I cannot put into words how incredible Kish and Kamilija were at Andrews in helping me buy my first home. They went above and beyond to get the purchase over the line and support me through every step of the process too. Kamilija helped me to find my dream property, and personally sent me the place I bought - and I am so over the moon with it. Kish was absolutely fantastic through the purchase process, and so kind, friendly and helpful. Communication was quick and clear, I also loved the thoughtful handwritten card I received on completion. I couldn’t have asked for two better people to sell me my first place. I would recommend Andrews Property and Purpose to anyone looking to buy a property, a truly wonderful estate agents with the loveliest people. I haven’t stopped smiling! Thank you for everything.

Amber · 5 August 2024

★★★★★ 5/5

Trustpilot

All-round Excellent Service

Respond to emails and telephone calls quickly. Always professional and polite. Listen carefully to customer needs and circumstances. Show empathy and respect. Joe, Becca, Julie and Jenna in particular, are all key people who made our experience seamless, instilled confidence and we felt reassured at every step. Thank you all.

FRANCIS · 23 September 2026

★★★★★ 5/5

Google

I had an exceptional experience with Nathan at Andrew’s. His service was truly unforgettable. Nathan went above and beyond to help me find the perfect property, showcasing his deep market knowledge and unwavering dedication to his clients. He is, without a doubt, the best in the industry. Nathan is not just the best in the business, but also one of the most genuine and customer-friendly professionals I've ever met. He consistently provides solutions tailored to the specific needs and situations of his clients, demonstrating a level of care and expertise that is rare to find.We took more time for decisions the property, Nathan wait for our confirmation still the decision and support us. If you’re looking for outstanding service and expert advice, I highly recommend Nathan. Thank you, Nathan, for all your invaluable help. You truly are a gem of a person.

Mani · 27 July 2024

★★★★★ 5/5

Trustpilot

We at HomeCert Ltd have had the…

We at HomeCert Ltd have had the pleasure of working with Louise at Andrews Property Management for quite some time now, and we cannot speak highly enough of her professionalism and dedication. Our team, specialising in electrical, gas, and plumbing services, has collaborated with many property managers over the years, but Louise stands out for several reasons.Louise is exceptionally organised and ensures that every job runs smoothly. Her clear communication and attention to detail make our work much more efficient and enjoyable. She always provides us with the necessary information upfront, which helps us prepare adequately and deliver our services to the highest standard.What truly sets Louise apart is her commitment to both her clients and the teams she works with. She understands the importance of timely interventions and maintenance, always coordinating schedules to minimise inconvenience for tenants and owners alike. Her proactive approach ensures that issues are addressed promptly, preventing minor problems from escalating.Moreover, Louise's friendly and approachable demeanour makes her a joy to work with. She values the expertise and input of her partners, fostering a collaborative environment that benefits everyone involved. Her reliability and integrity have made her a trusted partner of HomeCert Ltd, and we look forward to continuing our successful collaboration.In summary, Louise is a stellar professional whose dedication and expertise significantly enhance the efficiency and effectiveness of Andrews Property Management. We highly recommend her to anyone seeking top-notch property management services.

HomeCert · 22 July 2024

★★★★★ 5/5

Trustpilot

Michael & Andrews, the right place to rent

Michael was extremely helpful, kind, attentive and positive during the whole process of renting. He made sure that everything was fine for us, working in our times and in our well being. I cannot be thankful enough for all what he did: his availability at answering the calls, doing the viewings for the property in our available times, speaking with tenants and Landlord to make it possible. We knew it was the right place for us from the moment he answered the phone and started talking.

Kelly · 22 July 2024

★★★★★ 5/5

Google

Kish and the team at Andrews in Romford were really helpful, friendly and professional when they helped me to sell my flat. I would definitely use them again.

James · 16 March 2026