Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am very happy that I used this agency for my sale. All the staff are friendly and professional. Although it was not an easy process, Kamilija, who was the person looking after my sale, was fabulous. She was always available to support me, respond to my queries, and follow up with the solicitors. Even when I was upset, she always found the right words to reassure me. A big thank you to Kamilija.
Raden · 18 January 2026
Agent replied · 25 January 2026
Dear Raden Mauremootoo,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Kamilija and our team. Your satisfaction is our priority, and we're delighted to have been part of your sale process. We appreciate your trust in us.
Best regards,
Andrews Romford Team
★★★★★ 5/5
TrustpilotMonika - Exceptional Property Management
I cannot recommend Monika highly enough. She has been managing our house and has been absolutely brilliant at handling any issues that come up. She is always approachable, professional, and genuinely cares about getting things resolved quickly and efficiently.
Matthew · 26 September 2026
Agent replied · 10 October 2026
Dear Matthew Tabima - Cuervo,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Her dedication and professionalism are truly valued. We appreciate your recommendation and look forward to continuing to serve you.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleI have recently used Andrew’s estate agents for the sale of my house. I can’t thank them enough, particularly Kamilija for all her help and advice from start to finish. Nothing was too much for her. I highly recommend Andrew’s to anyone looking to move.
Bonnie · 11 August 2026
Agent replied · 11 October 2026
Thank you, Bonnie, for your wonderful review! We're thrilled to hear about your positive experience with Kamilija and our team. Your recommendation means a lot to us. Best wishes in your new home , Lisa
★★★★★ 5/5
TrustpilotDaryn has been so helpful
Daryn has been so helpful, patient , calm and polite. Daryn has kept me fully up to date on how everything is going . I can’t have asked for more. Thank you. Very impressed . Great team!
Sarah · 1 October 2026
Agent replied · 12 June 2024
Hi Sarah, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Daryn. Our team strives to provide exceptional service, and your kind words mean a lot to us. We look forward to serving you again in the future!
★★★★★ 5/5
TrustpilotVery good customer service
Very good customer service! I was looking for my next rental property, and Daryn Mukoyi was super helpful. Booked me in for a viewing and was super quick at sorting out the paperwork for me. Thank you!
Georgia · 1 October 2026
Agent replied · 10 October 2026
Hi Georgia, thank you for your wonderful review! We're thrilled to hear about your positive experience with Daryn Mukoyi. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes from Andrews Head Office!
★★★★★ 5/5
GoogleI was taken for a viewing by Shakira. Shakira was so professional and at the same time made us feel so comfortable to see the house around and share the actual details of the property. Thankyou so much Shakira, you are one of the best agents I have met.
Elsy · 11 July 2026
Agent replied · 11 October 2026
Thank you, Elsy, for your wonderful feedback! We're thrilled to hear that Shakira made your viewing experience comfortable and informative. Your kind words mean a lot to us, and we'll be sure to share them with Shakira. We look forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleExcellent service from the colleagues at Andrews from start to finish in renting a property. In particular estate agent Shakira was kind, informative, and always happy to help with any questions I had. She made the whole process much easier and less stressful. I would definitely recommend Andrews.
Grace · 11 July 2026
Agent replied · 11 October 2026
Thank you, Grace, for your wonderful feedback! We're thrilled to hear about your positive experience with Shakira and our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes in your new home!
★★★★★ 5/5
TrustpilotElla Didcott has been extremely helpful…
Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊
Grace · 27 August 2026
Agent replied · 10 October 2026
Dear Grace ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe overall experience was amazing
The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.
Hazel · 11 September 2026
Agent replied · 10 October 2026
Dear Hazel,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleExcellent service from start to finish!!! Shakira was so professional, so friendly, and always available to answer any questions. Communication was clear throughout the whole process, and she made everything feel smooth and stress-free. I would highly recommend them to anyone looking to rent a property. Thabk you🌸 …
Nika · 11 June 2026
Agent replied · 11 October 2026
Thank you, Nika, for your wonderful review! We're thrilled to hear about your positive experience with Shakira. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.
★★★★★ 5/5
TrustpilotI have just moved into my new place and…
I have just moved into my new place and Daryn was very helpful from start to finish with the entire process. He’s very professional and kept me informed of everything!
Najwa · 10 October 2026
Agent replied · 13 October 2026
Dear Najwa Suhaimi,
Thank you for your wonderful review! We're thrilled to hear that Daryn provided excellent service during your move. Your feedback is greatly appreciated, and we're delighted to have been part of your new beginning.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Thank you so much Ella!
Izzy · 26 August 2026
Agent replied · 10 October 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSmooth process.
Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.
Jj · 14 September 2026
Agent replied · 10 October 2026
Hi Jj,
Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotJoseph is a total asset to Andrews
Joseph is a total asset to Andrews. He has gone above and beyond for us with our HMO property. Every time I speak to him, I feel calm and that everything is being taken care of. He is incredibly professional and patient with us and his communication is outstanding.
Lucy · 2 June 2026
Agent replied · 5 June 2026
Thank you, Lucy, for your wonderful feedback! We're thrilled to hear about your positive experience with Joseph. He truly is an asset to our team. We appreciate your kind words and look forward to continuing to serve you.
★★★★★ 4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G · 18 September 2026
Agent replied · 10 October 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleShakira Alsultan is a highly professional and reliable Lettings Consultant. She was very friendly and welcoming from the very first day. Her excellent communication, dedication, and attention to detail make her outstanding in her role. I highly recommend her services.
Adeyemi & Olusegun
Adeyemi · 11 July 2026
Agent replied · 11 October 2026
Dear Adeyemi & Olusegun,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Shakira Alsultan. Your recommendation means a lot to us, and we're delighted to have met your expectations.
Best regards,
Andrews Romford
★★★★★ 5/5
Google“I couldn’t recommend Shakira enough! She’s been so helpful, friendly, and easy to deal with from start to finish. Nothing was ever too much trouble and she made the whole process feel really smooth. If you’re looking for someone you can trust and make the process of moving as stress free as possible- she is the one!”
Paul · 26 March 2026
Agent replied · 16 April 2026
Thank you, Paul, for your wonderful feedback! We're thrilled to hear about your positive experience with Shakira. Your trust and satisfaction mean the world to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSatisfied Landlords
We are happy with the way in which Andrews are managing the property we let out. We are especially happy with the way in which Gurmit Kaur is so good at keeping us up to date with any developments. Since she took over everything has gone smoothly.
Jenny · 31 May 2026
Agent replied · 5 June 2026
Hi Jenny,
Thank you for your wonderful feedback! We're thrilled to hear you're happy with our service and Gurmit's efforts. Your satisfaction is our priority, and we're glad everything is running smoothly. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleWe had such a wonderful experience with Shakira at Andrews, who helped us secure our very first flat to rent. She was incredibly accommodating, patient and understanding throughout the whole process. She took the time to listen to our needs, was always prompt and went above and beyond to make sure everything was handled smoothly.
What stood out most was her warmth and genuine care, she made the whole experience feel so much easier and reassuring.
Andrews are very lucky to have Shakira on their team. She is truly a valued member and a real asset to the company. We’re so grateful for all her help! ❤️
Wunmi · 11 September 2026
Agent replied · 11 October 2026
Dear Wunmi ,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Shakira. She truly is an asset to our team. Your kind words and appreciation mean a lot to us. We look forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleFrom our very first meeting with Kamilija we knew we were in good hands. She has been with us every step of the way in the process of selling our house and went above and beyond to help out with any issues or questions we had. Not only a true professional but Kamilija really cares about the people she is dealing with. We have enjoyed our time working with Kamilija and know that we will be in equally safe hands with Kish to get our sale over the line. We cannot rate this team highly enough. Thank you!
Simon · 11 September 2026
Agent replied · 11 October 2026
Thank you, Simon, for your wonderful feedback! We're thrilled to hear about your positive experience with Kamilija and our team. Your kind words motivate us to continue delivering exceptional service. We look forward to assisting you further with Kish. Best wishes, Lisa
★★★★★ 5/5
GoogleKish guided us through the process from start to finish with nothing but positivity - no question or concern was an issue, so I can confidently say this was a stress-free experience. Not something you'd generally associate with a house purchase..!
While Kish mainly looked after us, on the occasion that we spoke with another member of the team - everyone was up to speed and helped us with any query we had.
I thank you all and will be recommending your services to anyone looking to move to the area!
Nilloy · 11 September 2026
Agent replied · 11 October 2026
Thank you, Nilloy, for your wonderful feedback! We're thrilled to hear about your positive experience with Kish and our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes in your new home!
★★★★★ 5/5
TrustpilotCan’t thank Jenna and Sammi enough!
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn · 22 May 2026
Agent replied · 5 June 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J · 11 May 2026
Agent replied · 5 June 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
GoogleTierney and Shakira were extremely communicative and helpful throughout the entire process of setting up our tenancy. Enthusiastic, polite service which had made renting much less stressful.
Iris · 11 September 2026
Agent replied · 11 October 2026
Thank you, Iris, for your lovely feedback. We're thrilled to hear that Tierney and Shakira made your tenancy set up experience a positive one. Please reach out if you need any more assistance. Best wishes, Alison
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