5/5
Excellent Staff At Milford Haven Post Office
I cannot commend too highly, the staff at Milford Haven Post Office for their courtesy, politeness, helpfulness and pleasantness in their dealings with myself!
Trusted Agent profile · Rochford
★★★★★
1,793 reviews across 2 platforms
53A HULLBRIDGE RD, RAYLEIGH, SS6 9NL, Rochford, SS6 9NL
HAMBRO INTERNATIONAL's office in Rochford, at 53A HULLBRIDGE RD, is rated 1.6 out of 5 across 1,793 reviews on two platforms, including 20 Google reviews rated 4.0.
Every review we hold for the Rochford office, from every platform, shown as written. First names only.
5/5
Excellent Staff At Milford Haven Post Office
I cannot commend too highly, the staff at Milford Haven Post Office for their courtesy, politeness, helpfulness and pleasantness in their dealings with myself!
1/5
Post Office in w.h smiths in Lewisham
Post Office in w.h smiths in Lewisham. One person serving and 30 people queuing. Can I suggest more counter staff?
Hi there, thanks for taking the time to leave us this feedback. Can you please send an email to social@postoffice.co.uk with details of your visit so that we can feed this back through the proper internal channels? We apologise for any inconvenience caused.Best wishes,Makenzie
1/5
Special Delivery Service Failure
1/5
Customer Service very poor
Customer Service very poor. I called to renew my contract and the agent sounded very rude, it seemed like I was bothering her with my question. I had to ask her to speak slowly as I couldn't catch even a word over the phone. I am actually not surprised as they always show "their best performance".
1/5
Hemsworth post office very unhelpful…
Hemsworth post office very unhelpful and incompetent.
Hi Karen, thank you for sharing your review. We're sorry to hear your visit to the branch was not a more positive experience and we will share this internally -Jess
1/5
I was miss sold a travel insurance…
I was miss sold a travel insurance after being told the policy had covid cover but when i received the documents there was no cover i phoned to cancel the policy but i was just given the run around being passed from one agent to another i am disgusted at the treatment from them.
1/5
You cant even deliver a letters for a…
You cant even deliver a letters for a week without making a strike? Nasty bastvrds
Hi there! It is important for us to highlight that Royal Mail are a separate company to ourselves. Whilst Royal Mail services are affected by the strike action, our branches are still open for business and our staff remain there to help customers with the many other services we are able to offer in branch. Please let us know if you need any further help!Best,Makenzie
1/5
subpostmasters
There are no words that will ever say what you people are after what you have done to hundreds of subpostmasters , some even took there own lives for what you done .
1/5
Disgraceful service
Disgraceful service, should all be closed down!! Bought my mailing labels for my eBay parcels and took them to my local post office who refused to take them as I was explained that it makes them no money and I need to get my labels printed at the post office not online via eBay.
1/5
2 registered mails sent to the same…
2 registered mails sent to the same address. Both never reached. What is the point of this service.....
5/5
Moor Top Post ofice
Joanne at Moor Top Post Office Heaton Moor always gives great customer service and never rushes the customer. She is very understanding and patient.
1/5
Delinquents in Westbourne branch…
Delinquents in Westbourne branch hanging onto my Land Registry letter 3 months before returning it to me...disgusted
1/5
THE Disgusting POST OFFICE
They are dishonest they need independently investing for fraud and punished and in some cases imprisonment they are owned by the British government I am disgusted this has been aloud to happen
1/5
I am in shock
I am in shock with the behaviour of the Post Office Management. Many people new about the problems with the Horizon but probably thought of their bonuses. I run a software company.
2/5
The staff are very slow to respond
The staff are very slow to respond! Management should pay attention to this
Good afternoon, Chad. Thank you for leaving this review for us. We are always looking for ways to improve our service and would like to look into this. Could you please email our team at social@postoffice.co.uk quoting 'Trustpilot' and providing details of your experience? Apologies for any inconvenience caused.Best,Makenzie
5/5
Tracy in the post office on Thornbury…
Tracy in the post office on Thornbury high street is amazing and puts up with my Liverpool humour
Thank you for taking time to leave us this feedback! We are so glad to hear that Tracy has made you branch visits enjoyable, and we'll be sure to let her know. We hope to see you again soon!Best,Makenzie
1/5
Thieves
I've sent an Iphone abroad, after 20 days don't received the package, lot of problems to receive value of my phone after paid by insurance
5/5
So happy was helpful
So happy was helpful! Done exactly what i need help with
Thank for you for taking the time to leave a review, and we're very happy to hear of the service you received! We'll get this shared internally. - Stephen
1/5
Mutley Post Office
Failed to deliver a parcel to the same address of over 30 years. Returned to me three weeks later but [although the Post Office took my money = £7.80] suddenly it is nothing to do with the Post Office but an issue between me and the Royal Mail. Impossible to contact the Royal Mail of course. Pathetic.
1/5
USELESS
USELESS. First class post not being delivered for WEEKS instead of the supposed 1-2 days. It got so bad I had to drive to business addresses and give them the letters personally.
1/5
0 if I could
0 if I could. They've lost my parcel again. I've had 2 in 9 month, and both have been lost. They are a disgrace...
1/5
Post office in the petrol station at…
Post office in the petrol station at Dinnington. I called in about 12:30 today, no customers. The cashier was too busy to serve me, he said he was filling in a form for another customer who was no where to be seen. He was very curt in his response. I walked out, disgusting customer service attitude.
5/5
The post office is excellent at Oldbury…
The post office is excellent at Oldbury Rd. The friendly staff is always willing to help, offering solutions for banks closing down branches
1/5
BY FAR THE WORST POST OFFICE I HAVE…
BY FAR THE WORST POST OFFICE I HAVE EVER HAD TO EXPERIENCE. TERRIBLE SERVICE. HATE GOING HERE !! AVOID AT ALL COSTS IF POSSIBLE. MISERABLE AWFUL STAFF
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