HAMBRO INTERNATIONAL Rochford reviews

★★★★★ 1/5

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Post office Worcester slow delivery to…

Post office Worcester slow delivery to Kempsey. Posted letter to Daughter on Monday, she still not received 5 days later l posted first class and they wonder why people don’t use them. Not enough staff.

Michael · 23 September 2023

★★★★★ 1/5

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Omg so angry.posted 70th bday card on…

Omg so angry.posted 70th bday card on 8th January 2024.paid extra track for.guy said they will receive by Thursday the 11th.today is 15th an its still not arrived .WHAT ARE WE PAYING THE POST OFFICE FOR.THIS IS NOT GOOD ENOUGH OF A SERVICE..IVE stopped sending Christmas cards for same reason. People never recived them last Yr. From a very angry 😡 lady

Sandra · 15 January 2024

★★★★★ 1/5

Trustpilot

Got a card through the letter box…

Got a card through the letter box saying couldn't deliver item because sender didn't pay full postage and to pay £5. They won't tell you what item is until you pay. It was a small Christmas card which you would never pay £5. Its like they are holding you to ransom. I must say I would give our postie 5 stars. She's great.

Elaine · 22 December 2023

★★★★★ 5/5

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Always helpful.Very good service- post…

Always helpful.Very good service- post office, shop and staff always good and very welcoming. Good prices and everything you need.

Jenny · 19 September 2025

★★★★★ 1/5

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Why can Amazon accurately track a…

Why can Amazon accurately track a delivery to my door in realtime , and the Post Office can't even confirm an item is out for delivery? . They have the cheek to claim one can track a delivery, you can't . Post office you are a disgrace.

Ian · 15 October 2024

★★★★★ 1/5

Trustpilot

SCUM!

This corporation should be shut down and its directors locked up! How dare they think they can scam innocent people and have them locked up! Your number is up, people have finally awoken to the corruption within organisations like you who think they are above the people. You will be brought to your knees by the same people you tried to hoodwink.

Rebecca · 10 January 2024

★★★★★ 1/5

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Crofton Park branch in London

Crofton Park branch in London. Website says open 9.30 to 12.30 then 13.30 to 14.30. Firstly on a weekday I am sure they are open later. Secondly I went up there at 13.45 and a big notice on door saying closed for lunch until 14.00. Get your website opening times correct at least!

Michael · 5 July 2024

★★★★★ 1/5

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Covering up postboxes at XMAS on the…

Covering up postboxes at XMAS on the pretext of automation

Mr · 21 December 2025

★★★★★ 1/5

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What has gone wrong with the post…

What has gone wrong with the post office Sent the last 10 birthday and virus cards over the past 2 months only 2 arrived on time 8 others 2 weeks late or never arrived Will not use again text message from now on only way to go Won’t be long before they decide to shut down in my opinion

Michael · 8 March 2024

★★★★★ 1/5

Trustpilot

not in synch with royal mail

Received a pre paid parcel i.e. recycling phone back to google. The barcode provided by royal mail does not scan in 5 different post offices i visited. It seems like the scanners/technology is not in synch with royal mail. This is highly inconvenient

Tariq · 4 January 2023

★★★★★ 1/5

Trustpilot

Just a dinosaur that needs to die!

Just a dinosaur that needs to die like the rest! Can’t follow simple instructions and then want to change you when they can’t deliver an item. The other delivery companies aren’t perfect but a league above the P.O.

Nibblers · 8 June 2023

★★★★★ 1/5

Trustpilot

Short staffed and long queues.

Short staffed and only one really knew how to do any more than sell stamps. The Post Office has done well in broadening its product and service range, it's a shame they can't delivery professionally. On the other hand, our local postie is excellent.

Phil · 23 November 2022

★★★★★ 1/5

Trustpilot

Not doing what they are supposed to….

Brothers birthday on Monday gone. Sent card 1st last Thursday. Arrived 2 days after his birthday. Appalling. From a Yorkshire address to another one. Supposed to be 1 day delivery for the extortionate cost?My other brother sent a card to my eldest bro, that arrived 5 days after posting. Shocking shocking shocking. They get away with murder.

NICK · 11 April 2024

★★★★★ 1/5

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Shocking process - avoid at all costs.

The experience that I had with Post Office loans was shocking. The worst ever. The documents that were advised on the initial application were uploaded. I had to wait for 3 weeks and then I had an email asking me to call. I called them and they advised that the documents were not sufficient. They did not make it clear that they needed different documents so I resent them thinking that they had not uploaded correctly. I then did not hear anything and so I chased them up and were advised to send some different documents. I tried to upload these and I could not as the application was by then over 30 days old. I phoned and was advised that I would need to send the documents. When I asked whether the statement which I had obtained from my bank would be acceptable I was advised that I needed a postal statement. However the application was going to disappear from the system in 2 days and there would not be time for me to receive and send the statement to them. Also I could now not reapply for another 30 days. So a complete and utter waste of time.

Paul · 1 June 2022

★★★★★ 1/5

Trustpilot

I bought their 5-7 day signed for…

I bought their 5-7 day signed for service to South Africa. I then found out that this is actually a 2-month service and they are 100% aware of the fact that this will take 10 times longer than they advertise but keep selling the product just to make money. I sent time-sensitive trust documents. I then tried to claim the £250 after 14 days and they then said you have to wait for 25 business days before they can start looking into this. Absolutely terrible. I will never use them again.

Ryan · 27 May 2022

★★★★★ 1/5

Trustpilot

0% commission = poor exchange rate

I am a frequent flyer and like to have a bit of local currency for unforeseen issues at my destination airport and onward travel. I have used my local post office on numerous occasions purely for convenience.It was only today when I was quoted £62 for 300 Romanian Leu I suspected an underlying issue.A bit of research online and I ended up paying £56.79 (NM Money) for the same amount.That’s over £10/£100. That’s right over 10% more expensive. No commission??? You claw it back with your disgraceful exchange rates.The Post Office masquerades as everyone’s comfortable and reliable friend. However, everyday is a school day. That’s the last you’ll see of me, my old ‘comfort blanket’. Your just another profit driven shark. 👎👎👎👎👎

Mick · 25 May 2022

★★★★★ 1/5

Trustpilot

Awful disjointed organisation..I booked…

Awful disjointed organisation..I booked a delivery consignment with ParcelForce 48 and dropped the parcel in at the local post office/Spar shop,and expected the parcel to be collected that day,as I was theer at 7-46 am. HOWEVER,after the intended recipient contacted me to say that the parcel hadn't arrived,I contacted ParcelForce,who informed me that the parcel hadn't been received from the post office,and to call in there and see whether the parcel was still there.Yep.....5 days later,the parcel was still there (in the back of the shop,tucked away out of sight),and would have been there ad infinitum had I not called in.It turned out that it is the responsibility of the Post Office to contact ParcelForce whenever there are parcels to be collected,and,when I queried this with a staff member,he informed me that 'we don't do this,as ParcelForce just call when they feel like it'...Well...they would do wouldn't they,if someone from the Post Office couldn't be bothered to pick up the phone and contact ParcelForce???6 days further on,and a parcel (which was booked for a 2 day delivery) is STILL sat in the post office,with no indication as to when it will leave,as no-one at the Post Office (Underley Street Spar,Burnley,Lancs) is the slightest bit interested/bothered...WELL DONE POST OFFICE......YOU'VE PROVED THAT IT IS POSSIBLE TO PROVIDE THIRD WORLD SERVICE IN THE AGE OF CUTTING EDGE TECHNOLOGY...Oh....before I go....I have emailed a detailed complaint form to the Post Office and,as yet,not received a direct reply...

Rob · 18 May 2022

★★★★★ 1/5

Trustpilot

What a scam...

Went to my local post office to send a letter to the Netherlands but when I got home discovered I had been charged the large letter rate instead of the letter rate. This cost me £1.75 more than I should have been charged. I relied upon the PO to get it right, but it proves that like so many people have found, the service offered by this company is just not fit for purpose. What good is this company when it can't get things right like this and I am not alone in asking this question. Mind you I expect nothing will be done to put this right for me.

David · 17 May 2022

★★★★★ 1/5

Trustpilot

Is this a directive to upsell

Is this a directive to upsell. I also went to my local post office at Walton on Thames (Main Post Office.) I said I want to send a letter signed for. I was then presented with the card reader and was charged £6.85. I then asked why I was charged for special delivery before 1.00pm. I said it was my old passport and it could take a week there is no urgency. But they said most people send there passports that way. I said I would have liked the opportunity to make the choice myself. 2nd Class signed for would be £2.08 as I already had paid I left it as it was. But happy to receive a refund when your ready.I now have no confidence in Post Office Limited as you are looking to rip off any customer whenever you can. lastly the only comments I see from the post is about the divorce from Royal Mail. No apologies no interest in their customers comments that says it all.

Ricky · 16 May 2022

★★★★★ 1/5

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I will never trust or use the Post…

I will never trust or use the Post Office again after their treatment of their staff and wrongful convictions. This organisation was once regarded as a wonderful, reliable organisation with integrity. No more. In my view the senior staff who were behind the false prosecutions caused by the Horizon system should themselves be prosecuted. The injustice they have caused is appalling.

Daren · 9 January 2024

★★★★★ 1/5

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P.O. at Kingston Deliberately Charged Higher Rate

Re: Post Office at Kingston Upon Thames in the Bentalls Mall (next to W H Smith). Had to send my old passport to the HM Passport Office for cancellation as part of my renewal. Asked for this to be sent 2nd class, signed for. The counter clerk immediately said that the cost would be £6.85. He said there was nothing cheaper. What a criminal fraud. This rate was for urgent next day delivery - which I did NOT ask for. I wanted 2nd class - there no urgency. Again he stated that there was no cheaper rate. I declined with disgust. At another P.O. I used a machine and got 2nd class signed for for £2.65.

Chris · 15 May 2022

★★★★★ 1/5

Trustpilot

Having had 3 items going missing…

Having had 3 items going missing between York and Morcambe sorting office the items were photos of my deceased 😢 mum, a birthday card,and personal mail my guess theftwithin the post office, And know this scandle of how the post office persecution of former post masters when quite clearly 🙄 the CEO at the time lied and ruined people's livesDanny Sellers

Christine · 7 January 2024

★★★★★ 1/5

Trustpilot

The post office in Woodgreen inside the…

The post office in Woodgreen inside the WH Smith’s is the worst post office ever. It used to be ok but the staff won’t let you queue up once it’s 5:15 even though they close at 5:30. I’ve seen them turn away elderly folk and the last straw for me was when I was carrying a bulky parcel and was even told the self serve was closed at 5:20 when I came out of the queue. Customer service is 0%.

Ms · 9 May 2022

★★★★★ 1/5

Trustpilot

Losing then denying

So I went to post office in order to hand in my cheque, they gave me an envelope to put it inside and I wrote my card details on the outside as they asked. 2 weeks passed no money came into my account and I started to get worried I visited my bank branch they checked on system, they have not received anything so they told me to visit the post office because they might have lost it. I went there the guy deny everything and told me banks will never say such a thing and that I am second person complaining from same day He kicked me out without taking any responsibility, NEVER use post office again

Sam · 4 May 2022