HAMBRO INTERNATIONAL Rochford reviews

★★★★★ 1/5

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Really it's 0 stars east barnet post office

Really it's 0 stars, the couple that run it are aggressively rude & racist. (come like rottweilers) when the school children come in he stands on shop floor & she serves them, if your waiting for the post office you are just left if you say anything she goes on the attack then in comes a woman SHE'S A KAREN (with her big teeth & glasses she come like deirdre from coronation street) half way through a conversation to defend the rottweilers without knowing what's going on cause it's her regular post office.Takes a picture of me saying just incase the police need it as you can guess i'm black if that doesn't scream racism i don't know what will.Karen just needed to be a part of something.This couple need to be replaced disgusting behaviour.Does any one monitor the reviews

MISS · 7 May 2023

★★★★★ 1/5

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Hackney Post Office Rude and Arrogant Staff

Hackney Post Office - Mare Street.Complete nightmare. Handed over a recorded delivery parcel that had already been franked paid as business post. Usually hand it over, it gets scanned and the receipt book stamped and a receipt stapled to it. No, not here, I was told to put it on the scales, despite the fact that it had already been weighed and franked. He then tried to charge me. I pointed out it was ALREADY PAID BUSINESS POST. He then said he could only give me a receipt OR stamp the book not both. I pointed out what every other post office had done previously and was met with "Don't tell me how to do my job, I've been doing it years, you're wrong" On asking him what about other post offices he said "Well, they are doing it wrong as well, I know, I've been doing this years" What???? Yeah OK Pal. Rude ****Rude, arrogant and argumentative staff and an incredibly long wait to be served. AVOID THIS POST OFFICE. There is another friendlier one just down the road on Dalston Lane

TheBoyzLondon · 8 April 2021

★★★★★ 5/5

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Lovely friendly helpful ladies

How refreshing to find very friendly, helpful and competent staff at Milltown post office! The ladies are such a joy to go in to! Many thanks to Tina , Morgan, Natalie and Paula ! For making it such a lovely experience!

Sandra · 18 September 2024

★★★★★ 1/5

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Farcical

What a joke Post Office Money saving account is ... To transfer money from my current account (which was linked) to the saving account the info states to click on "transfer money in" from linked account but there was no "transfer money in"option on screen to do it ... I tried to set up a payee transfer but could not verify the saving account so tried many times with a different business name without success ... A couple hours of my life wasted so deleted the saving account ... One complete farce

Charles · 4 May 2023

★★★★★ 1/5

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Absolutely useless zero stars

Absolutely useless zero stars. Opened an online savings account with a linked account, that the PO couldn't verify for some reason. So sent copies of all required info by post with all relevant information to confirm the linked acc details. Had further letter saying still couldn't verify. Rang PO customer services, with a very hard to understand Indian gentleman, who advised the linked account was there and said I could transfer funds etc. Logged into my account but low and behold still showing linked account cant be verified. It can't be this darn difficult surely. Closed my account as far too stressful

ClaireM · 2 May 2023

★★★★★ 1/5

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Avoid

Avoid! PO travel insurance. Terrible at communicating with you if you make a claim! Take way too long. I’ve spent hours waiting on the phone trying to chase up feedback on a claim. They’ll look at any way they can including pre-existing medical conditions to try and get out of paying. We have to get our GP to fill a form (& pay the GP) detailing any pre existing - which there are none! Like communicating with a brick wall.

Simon · 28 April 2023

★★★★★ 1/5

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Terrible website

Went online to buy a top up card for foreign currency. Tried three times with two browsers, two different forms of ID and two debit cards - even phoned the helpline who weren't helpful at all - and every time I got to the very end, it just kicked me back to the start. You would have thought a large company like the Post Office would have a website that actually works, but apparently not.

Bryan · 11 September 2023

★★★★★ 1/5

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Postmen attitude

Why is it u ask postman to close the gate his got attitude 🤔. Got a dog who wears a muzzle out door, if I open the door and don't know gate open. This postman attitude calm down. Who is he talking to. Postmen like that gets others a bad name.

Sandra · 11 March 2024

★★★★★ 1/5

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Surbiton Post Office

This Review is regarding (Surbiton Post Office in Victoria Rd Surbiton)Today Monday 9th January 2023 at 09.40am.There was Only 1 Cashier Working,Why is there 5 Cashiers Desks.Simply Woeful, They Just Don’t Care about there Customers.

Claudio · 9 January 2023

★★★★★ 1/5

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Absolutely disgraceful customer service…

Absolutely disgraceful customer service here. I bought my tracked postal label online (print at home) and took it to be scanned at the counter. My parcel (which I send regularly) was marked as weighing 0.03kg. I am allowed a weight up to 1kg for the same price. The teller at the counter informed that my parcel weighed 0.031kg and was on the verge of rejecting it, when I informed him(politely) that I was allowed a parcel of up to 1kg for exactly the same shipping fee. He then started to shout and humiliate me in the shop, as though I was trying to defraud the post office out of a 0.001kg additional fee, which clearly I was not. His behaviour was completely unacceptable. I will NEVER use this post office again. Ever since these businesses have been franchised, it is hit and miss whether you get pleasant staff. I use a variety of London post offices on a daily basis and this is by far the worst treatment I have ever received. If I could leave a zero star review, I would. No one deserves to be shouted at under any circumstances. 320 Caledonian Road. Post Office London N1 1BB

Nik · 14 April 2023

★★★★★ 1/5

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I mailed an international tracked…

I mailed an international tracked letter to Malta on the 4th of April. That same day on the tracking website the letter was shown to be in Southampton MC. And since posting, that’s where the tracking shows my letter to be. So on the 11th of April I mailed again, a copy of the same letter this time International tracked and signed. On the same day 11th of April, the tracking said dispatch to Heathrow DC. And that’s where we are at at the moment. Both items appear to be stuck.No further movement with either letter. Can anyone advise as to what happened to my letters? Any phone calls to the post office are answered by a machine and the machine regurgitates useless advice which I’ve already tried. There are no humans that one can speak to and get an answer. So frustrating!

Rosario · 14 April 2023

★★★★★ 1/5

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This is the second time I have spent…

This is the second time I have spent money and post office do a half cut job paid £12 first class next day delivery in February which was meant to be signed and arrive next day now PIP say they never received it so where is my letter and my bulky postal envelope?Why does the post office fail below standards if I knew it would be bof standard service I would of sent them a copy via email. Also today the post office were meant to deliver a parcel they did not leave a card nor the parcel despite it saying it's been delivered. It most certainly hasn't and it's nowhere to be found. Just incompetent staff at royal mail. I expect an explanation as to where my parcels have gone and be refunded for all the money I have spent

Rosemary · 14 April 2023

★★★★★ 1/5

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Post Office at West Orchards Shopping Centre, W Orch Wy, Coventry CV1 1QX

Post office located in West Orchards Shopping Centre, W Orch Wy, Coventry CV1 1QX happened as followed; "Very rude and incompetent personnel. I went there just with a return eBay box, there was a long queue, therefore I asked the cashier before doing the queue if the return sheet could have been printed there, she check it vaguely and she said yes it is fine please go and queue, so I have been queuing for more than 30 minutes. When I was back in front of the same cashier, she said that the return label has to be printed before, at that stage I told her why you did not tell me? I just asked you in order to avoid the queue for no reason. A colleague next to the one I was, dealing with started to insult me saying leave this post office and not come back here anymore, nobody apologies for what happened. Now, I will be sending a complaint to the Post Office and asked a proper investigation of this incident....Rude Incompetent and racist.....

Max · 13 April 2023

★★★★★ 1/5

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Royal Mail (RM) asked me to pay £2.50…

Royal Mail (RM) asked me to pay £2.50 to deliver a letter that "did not have sufficient postage" - I duly agreed - as you may know, the RM tend not to give any details about the item they are requesting fees for - a case of pay and find out - when the RM delivered the item, it did not have my name on the envelope, just my address and a stamp - that the RM said was counterfeit - on opening I found it was allegedly from the Jehovah Witnesses - with an their address. My question is, why was I asked to pay a fee when a counterfeit stamp was used and my name not on the envelope? If I had known that (especially the Counterfeit stamp), I would not have paid anything! Shouldn't the RM be more interested in identifying the sender? - I feel I have been done twice - once by the sender and again by the RM. Seems to me the RM is just happy to penalise customers, rather than deal with those that abuse their system - but I suppose collecting lots of £2.50's means a huge amount of income - are JW and the RM working together? I want my £2.50 back!!

Clive · 9 April 2023

★★★★★ 1/5

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Yet again the post office delves to new…

Yet again the post office delves to new depths of poor customer service , they should be given an award for doing the impossible, finding a level lower than incompetence!Now waiting for a return of a special delivery next day for over 7 weeks , it has been redirected to the original and correct address 4 times only not to be delivered and returned to the sorting local office in Sheffield as incorrectly addressed , even leaving a blank red card and other mail with the same address and addressee!!! Even carry on postie couldn’t be this farcical , eventuality traced to the returns centre who placed it on next day return delivery to senders address !! Guess what three weeks later no parcel !!! Customer service dept can barely spell it let alone do it ! No interest , no idea ! And what do you get !!! Holding on the line to “ thanking you in advance , our staff do their very best to help you “”” Well I’ve got news for you ! Sack the whole work shy staff and get people who want to do a good days work !Shameful

Glenn · 6 April 2023

★★★★★ 2/5

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Not Good Enough

I am a Drop and Go customer with my small on-line enterprise. I spent about £5000 in the last 12 months. This costs me more money than buying my postage labels from Royal Mail but I would rather support my local Post Office. I topped up my account last night as usual and dropped my packages off at the post office this morning. Some time after this I received an email telling me that postage prices are changing today! TODAY! Why could you not have given me more notice? A week would have been nice. I charge my customers postage at cost and I have today had the unpleasant surprise of incurring additional charges. The last time this happened I complained to PO customer services. This time I am going public. It really isn't good enough. You really don't care about your customers.

Paul · 3 April 2023

★★★★★ 1/5

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Post Offices counter weighing scales too small to weigh Parcelforce parcels now

I have been using my local McColl's Post office at Woothorpe York for several years I send Royal Mail and Parcelforce parcels but it seems there has been no investment in the Post Offices equipment for several years now and the weighing scales in all Post Offices are not big enough to weigh my Parcelforce parcels?. Its time you supplied all your Post Offices with plug in lead and additional large scales to go on the floor of Post Office to read Parcelforce parcels. I have on several occasions had to bring my own digital weighing scales in that hold the weight for so long so you can still read them. If you cannot upgrade all your Post Offices that can plug into existing setup, can you please supply them with a pair of digital weighing scales so that I don't need to bring my own to the shop?

JB · 3 April 2023

★★★★★ 1/5

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McColls Post Office Woodthorpe York clueless staff

McColls Post Office Woodthorpe York, although most of the time the service is good but when I get certain lady who has worked there for nearly 2 years she has finally learnt how to print proof of postage but still gets muddled up and can’t remember how to print cash receipt? the manager who has just quit told me all she has to do is press one button at the end but she keeps getting confused and tries to reprint proof of postage again? Can somebody train these people up so they know the basics? If she can’t get it why can’t she make some notes and write it down? Also this is only post office in York where they don't know difference between parcelforce 48 and 48L? They continually think certain parcels due to size think they are 48L when they are just 48? They don't know sizes for parcelforce and I have to show them the rules and explain how to work it out.

JB · 1 April 2023

★★★★★ 1/5

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Tried to send a parcel by drop and go…

Tried to send a parcel by drop and go and could not find how to print a label. Went to my local post office and the lady there could not find it either! I put £5 on my account and cannot find anyway to get it back. I have run my own business for 40 years so I am IT savvy but this one completed stumped me. Gave up and sent it DPD! Why do they make it so difficult

Mike · 31 March 2023

★★★★★ 1/5

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Poor service at short-staffed Windsor Post Office

Windsor Post Office. 5 out of 7 positions were closed when I visited yesterday afternoon to collect an Amazon package. Long queue. The man serving was rude. He couldn't even muster a "Sorry to keep you waiting, how may I help you?" The woman on position 7 was a lot better. Also, the shabby enquiry/collection office at the rear of the building closes at 2pm. On mondays it closes at 10am. They were unable to locate the package, hence I had to queue in the main office. Is this post office designed to cause customers as much inconvenience as possible? Very poor.

Simon · 31 March 2023

★★★★★ 1/5

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Waiting in for non existent deliveries

Sent me two emails same day saying they would deliver. Waited in and nothing. Next day item still shows at sorting office. Cannot call direct. National number which is automated. It asks for the reference number. The system cannot get reference letters right. B reported as A. GB reported as EE. I gave up after 6 tries. No way to talk to a human being. Left hanging. Post office is going to die off due to outdated and useless systems. No wonder DHL, Amazon etc are winning.

Martin · 30 March 2023

★★★★★ 5/5

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Thanks staff members Princy and Subash…

Thanks staff members Princy and Subash at Eltham post office for amazing help renewing passport.

Gordon · 9 September 2026

★★★★★ 1/5

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This covers various issues on various…

This covers various issues on various dates.The first incident involved buying a stamp to pre pay for a return letter from an animal charity.The stamp, bought at a local post office, turned out to be counterfeit and I had to pay a further £2.50 charge to retrieve the letter. When I complained, they alleged that I was at fault and because the stamp was bought at one of their outlets, they went to extraordinary lengths to lay the blame elsewhere, they sent standard, generalised emails, all of which said I was guilty of stamp fraud. Guess what? They sent me some postage stamps as compensation???. I was subjected to a barrage of accusatory emails and treated like a criminal and they think a few stamps makes it okay.I think it's pathetic, I would not use them but what else is there?.More incidents have occurred since but will review those separately.Just wanted to highlight my experience and foul treatment on this issue. I am afraid the date may not be accurate but will update when I can.

Mark · 27 March 2023

★★★★★ 1/5

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The most awful and disappointing…

The most awful and disappointing experience! Wish there was 0 stars.. went to prove identity for Basic DBS check. Two different staff members were having two difference objections to the documents I presented. Apparently when council tax is sending you a bill via email, it is not original document, despite council saying otherwise. Also, try to explain them that not all eu id cards have expiration date.. At least if not planning on helping make sure staff is saying the same thing and not two totally different reason for declining the service.

Anastasia · 25 March 2023