Trusted Agent profile · Rochester

Greenleaf Property Services Ltd Rochester reviews

4.6

★★★★★ Excellent

219 reviews across 2 platforms

160, High Street, Rochester, ME1 1ER

Greenleaf Property Services Ltd's office in Rochester, at 160, is rated 4.6 out of 5 across 219 reviews on two platforms, including 212 Google reviews rated 4.7.

Google logo

4.7 / 5

212

Reviews on Google

This office

Trustpilot logo

7

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rochester office, from every platform, shown as written. First names only.

5/5

Google

I would always recommend Chris and Joe. They become part of our support team in regards us moving. They were always calling in regards updates and always trying to help. Thank you!

Dayana · 29 August 2023

5/5

Google

Greenleaf are an amazing company not only a great estate agent in their selves but literally a fantastic team who support & help with not only the sale of your property but with any other aspect they can assist in from start to finish. Not only have they sold my bungalow in rochester but also sold my son his first property & then sold it for us again. Over the last 3 yrs I have become a good friend of Chris’s & I intend to stay in contact with him as a friend of the family in the coming future. Never know when I might need him again at some point hopefully not. But will also stay intouch as friends including Joe. Thanks for everything from karen gary & Louis x

Karen · 29 August 2023

5/5

Google

Would give 10 stars if I could! Absolutely incredible experience when purchasing my property and putting it on the lettings market, right from the team who first showed me around, to the team who sorted the tenant for the lettings. Coming off the back of a property that had fallen through, GreenLeaf's service was on another level to my past experience. The staff are kind, genuine and caring, and made my first house purchase as enjoyable as possible. They were keen to put my mind at ease at all stages, and thoroughly explain all the process (I must admit, my knowledge of property buying was limited), which is highly appreciated. I will be using GreenLeaf, and only GreenLeaf, to purchase future properties, cannot be faulted!

Annabel · 29 August 2023

5/5

Google

"I had an excellent experience working with Chris and Joe from Greenleaf. They were highly recommended to us. From the initial consultation to the final paperwork, they were professional, knowledgeable and their communication of every stage …

Alistair · 16 July 2025

5/5

Google

Really pleased. We felt supported and informed by Joe every step of the way. Whenever we had questions he was on hand to talk and to guide us.

Jennifer · 16 October 2025

5/5

Google

We chose Greenleaf estate agents over half a dozen others mainly due to our first impressions of a small but friendly and customer based company.We were kept up to date all the way through the sale which only took a week, to the completion and exchange.Price wise there isn't much to separate estate agents but its the service afterwards that was the most impressive. I would highly recommend this small but friendly company to get your house sold.

Karl · 29 August 2023

5/5

Google

I have been with Greenleaf now for over ten years and they have helped me develop my BTL portfolio and been with me every step of the way, they look after our properties and tenants with a 360 degree service which means I can set and forget and go and do other things, I highly recommend them!

Guy · 29 August 2022

Agent replied · 28 August 2024

Hi Guy, thank you so much for your kind feedback. The Lettings team are extremely happy to read your review. We look forward to many more years assisting you.

5/5

Google

Very happy with our service and we cannot recommend Greenleaf enough! We have had a bit of a tough time buying and selling our house due to problems with others in our chain and Joe and Chris have gone above and beyond to get this over the line for us and support us through the whole process!

Vicky · 10 October 2024

5/5

Google

I have had the most positive amazing experience. The support from initial contact right through to signing my tenancy, moving in and after care has been nothing short of outstanding, positive, friendly and supportive. I would also like to particularly mention Sue who has been amazing throughout the whole process and I cannot thank her enough.

Lisa · 29 August 2022

Agent replied · 28 August 2024

Hi Lisa, thank you for your kind review. Sue will be very pleased to hear your feedback. We hope you enjoy your new home.

1/5

Google

Hak does not respond to your calls or messages. Disgusted with his service, been trying to look for accommodation for a year now. He advertises on Spare Room & Gumtree. I caught him out today by him telling me lies that a room was taken but offered the same room to another person that very same day. Dodgy & dishonest, please avoid at all costs!NegativeResponsiveness, Professionalism

P17RVV · 29 August 2020

Agent replied · 28 August 2024

think you have the wrong company

5/5

Google

Chris and the team at Greenleaf provided an excellent professional service throughout the seemless sale process of our house . Would highly recommend.

Andrew · 2 December 2023

5/5

Google

Cannot speak highly enough of Chris, Joe and the team. Their communication was great and nothing was ever too much trouble. Would definitely recommend to everyone!

Angie · 29 August 2023

5/5

Google

Chris and Joe have been awesome during my process of securing my first house. As a first-time buyer, I had a lot of anxiety with the process. Chris and Joe communicated amazingly with myself and my lawyers. Always called and updated me. When I had questions, they addressed my concerns. Greenleaf Property Services has been great.

Yaa · 29 July 2024

5/5

Google

Amazing service from Amanda and James helped us secure the perfect property for our needs. Super quick and efficient service from the start. Highly recommend and have huge confidence that they are always there to help me. Greenleaf Property Services Incredible services and made a very stressful time easy. Thankyou!

Lisa · 27 October 2024

5/5

Google

At last an estate agent you can trust. Great service, very professional and helpful people with impressively short response times. Very happy I found them!

George · 29 June 2024

Agent replied · 28 August 2024

Thankyou for the lovely review and we wish you all the best in your new home.

5/5

Google

Greenleaf Property are very professional with their services. At the point when I was disappointed, I still got a refund. It was really amazing for showing such a consideration. I highly recommend them for anyone looking for accommodation.

OJO · 29 August 2023

Agent replied · 28 August 2024

Hi George, thank you so much for your kind review

5/5

Google

Outstanding. This is the second time we've used Greenleaf, both in challenging times. From start to finish, we've always felt valued. Chris and Joe understand it from the customer point of view. They always keep us fully informed and they work tirelessly behind the scenes to make what is a notoriously trying experience as painless as possible. We highly recommend them to anyone who is serious about selling their home.

Helen · 29 August 2023

5/5

Google

Recently used Greenleaf to oversee the letting of my property. Professional, knowledgeable and prompt from start to finish. Sourced a tenant in a matter of days and paperwork completed very swiftly. I highly recommend this agent and would definitely use them again without hesitation. Thank you Greenleaf ♥️

Rachel · 29 August 2022

Agent replied · 28 August 2024

Hi Rachel, thank you very much for your review. Amelia and the team are so pleased to hear your feedback. Thank you for choosing Greenleaf and we look forward to working with you again in the future.

5/5

Google

After a bad experience with other estate agents, I called Greenleaf as they had sold the house opposite mine within a week. …

O · 16 August 2025

5/5

Google

Recently purchased a property through Greenleaf and they have been excellent throughout the whole process. From the pressure free viewing and offer process to the regular updates. They were even kind enough to let us come and measure up for furniture before moving in. I wouldn't hesitate to recommend them.

Rose · 27 August 2024

1/5

Google

Rude staff, witness to them talking to my family member awfully regarding renting a property. I’ve dealt with estate agents loads and recently dealt with a brilliant estate agents R&MJ which were superb and went above and beyond. Green leaf should take a note out of their book.

Georgina · 24 September 2024

5/5

Google

I highly recommend this agency. Amanda, in particular, has been a standout, her effective communication and support throughout the entire process have made a real difference; our experience was straightforward and stress-free. I am happy with the quality of service provided and would happily use them again.

Yuliya · 24 September 2024

5/5

Google

It was a beautiful experience with the agents being ready to help at every given time

Funmilola · 29 July 2024

Agent replied · 28 August 2024

Thank you for your lovely review, we wish you all the best in your new home.

1/5

Trustpilot

The WORST mould EVER

The WORST mould I have ever seen in all my life. I initially decided to hold back on a negative review when I first moved in because I wanted to give them the benefit of doubt and time to fix the issue. Month after month I was ignored and directed to different members of staff within Greenleaf every time I called. I left several maintenance reports on the portal I was instructed to use anytime there was an issue with the property. each and every one of my maintenance issues was ignored. The landlord came in one day and scraped off all the mould with a paint scraper and left the walls exposed to the brick!!! 6 months later its not been fixed and I am having health issues with my breathing and guess what? The house was AUCTIONED off without Greenleaf informing me that they are no longer my agents! Now I am being told " There's nothing we can do as we are no longer letting your property to you, please contact your new landlord " TYPICAL!!! but for 6 months whilst I complained you were my agents and you did NOTHING! Therefore I will be taking you to court suing for damages to my items and stress. stay away from this company and DO NOT believe a word Chris, Nicole, Sue or Amelia tell you they are bunch of rogue agents who only have their best interest at heart not their tenants

Michelle · 30 November 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Greenleaf Property Services Ltd's Google reviews

Questions about Greenleaf Property Services Ltd Rochester

How many reviews does Greenleaf Property Services Ltd Rochester have?

Greenleaf Property Services Ltd's Rochester office has 219 reviews across two platforms: 212 on Google, 7 on Trustpilot.

What is Greenleaf Property Services Ltd Rochester's rating?

Greenleaf Property Services Ltd Rochester is rated 4.6 out of 5 across all 219 reviews, and 4.7 out of 5 on Google from 212 reviews.

Where is Greenleaf Property Services Ltd's Rochester office?

Greenleaf Property Services Ltd Rochester, 160, High Street, Rochester, ME1 1ER.

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