Seymours Prestige Homes Ripley reviews

★★★★★ 5/5

Trustpilot

Excellent Service: Prompt and Responsible

Greatly satisfied with Alex Jamieson and his team for quick follow-up and responsible approach throughout the process. Their prompt responses and attention to detail made the experience smooth and stress-free. Would highly recommend their services to others.

Winnie · 8 May 2024

★★★★★ 5/5

Trustpilot

Seymour is best agency in town with…

Seymour is best agency in town with great support and care for the property. I have been with them for 5 years with no issues regards to renting or selling. Very professional team with Jenny, Sam and Shaana being great.

Customer · 10 March 2024

★★★★★ 5/5

Trustpilot

Aaron is the best (Woking)

Aaron is the best! He was thorough and professional and great to work with. He kept us updated about available appointments and always let us know as soon as a new one came on the market. He was honest and forthright- no games. We felt lucky to find Aaron 3 years ago and since then he is the go-to for us at the branch in Woking.

Kerry · 5 October 2021

★★★★★ 5/5

Trustpilot

Tom was very helpful in all aspect of…

Tom was very helpful in all aspect of the purchase. He let us show builders round the house and understood why we wanted to re negotiate the price after the uh restrictive covenant was presented to us. All in all a good experience and nice touch with the candle.

Paul · 9 August 2023

★★★★★ 5/5

Trustpilot

The can do attitude of Oliver the…

The can do attitude of Oliver the Managing Director is reflected throughout the team outstanding . What they say that they will do they do . First class surprisingly Excellent service.

Graham · 15 August 2024

★★★★★ 5/5

Trustpilot

Living in Malaysia and buying property in Knaphill

Living in Malaysia, we decided to move to the UK. For over a year, we searched for a suitable property in the Surrey area. We discovered Knaphill by chance, thanks to the Airbnb house we were staying in. Although we contacted several agencies in Surrey, we always prioritized Knaphill. Among the property agencies we reached out to, Seymours stood out as the most efficient, persistent, and honest. The two directors, along with their staff, were not only personally forthcoming but also always willing to assist us and help overcome various problems.Seymours' Knaphill branch exceeded all our expectations, making it possible for us to purchase the house we had always wanted.

Baum · 26 July 2024

★★★★★ 1/5

Trustpilot

Omnishambles

Organised a viewing for a rental property in Woking over e-mail, which was not polite in tone. I arrived on-time, and atleast had a phonecall to inform me the agent would be late. I met with the people who had the timeslot after my viewing, and had a minor chat with them. When the agent eventually arrived, he completely ignored the other viewers and when (rightly) called out by them, fobbed them off as one of his colleagues problems and dismissed them. Upon attempting to enter the property, we could not even gain access as the agent did not have keys for this property, which also indicates that they would be useless in any emergency access situation. The buzzer was also broken, another indictment of their maintenance. Agent did not have a contact for the tenant prepared, and had to contact two colleagues just to get a phone number, of which the tenant was not in at the time and would not be back for the day. A sorry indication of their communication standards. At no point was I offered an apology or rebooking opportunity either in person or afterwards via e-mail or phone call (not that i'd want one after this) for an utterly wasted day, having travelled from Portsmouth. Rude, no respect for my time, no professionalism in either email or in-person and zero organisation. Would not want to deal with them again after this.

Alex · 19 July 2024

★★★★★ 5/5

Trustpilot

Seymours Guildford

I have been registered with multiple branches of Seymours, but the Guildford branch have been especiallyhelpful - they managed to help me do 6 viewings in one day receintly, saving me a lot of time and effort. Jasper was experienced, patient and enthusiastic.

Deb · 5 December 2023

★★★★★ 1/5

Trustpilot

Landlords & Tenants Avoid

This estate agent is the worst. They constantly make errors, give incorrect advice, and fail to complete inventory reports I've paid for and then get them wrong. They rarely respond with actual answers and require constant chasing. Their legal paperwork is also full of mistakes.They've treated my tenants so poorly that I now deal with them directly. Rent payments, which my tenants pay on time, are held for over 12+ days, clearly to earn extra interest.Avoid this agency at all costs. They're incompetent, unprofessional, and unethical.

Helen · 10 July 2024

★★★★★ 5/5

Trustpilot

Sold within a Week at target Price

Within a week we had two offers for our 2 bedroom apartment we owned through Seymours and at the target price in a location that is inundated with flats for sale. They spread the word and started showrounds immediately; and negotiated the selling price. We are currently half way through the sales process. They did get some help from us in getting the flat decorated for sale. Well done and thank you.

Leonard · 15 November 2024

★★★★★ 1/5

Trustpilot

Unprofessional and dishonest

As the reviews suggest stay away from this unprofessional ruthless company. They have treated me extremely badly during my 8.5 years of renting with them. Seymours have falsified many things on the check out report toGain money for the rogue landlord who they spend their time sucking up to due to his VIP status.They rented me a property for many years that had an illegal EPC rating of F. Rules came into effect in 2019Stating all rentals needed to have an EPC rating of at least E to be let out. Seymours and the rogue landlord ignored these rules continue to let out the property until they were issued an improvement notice by housing standards by the council to fit new double glazing to improve the property. The most hilarious part is they want £20 to replace a non working doorbell that was broke when their window fitters installed new windows and an NEW FRONT DOOR and took the doorbell of the mains supply so the door could be fitted. I reported it to them and despite this they are hilarious in trying take my whole deposit for ridiculous things such as this including £2 for a lightbulb when the check states there was a missing lightbulb in the first place. Avoid this letting agent please you will regret it for the rest of your life like me.

Michelle · 8 July 2024

★★★★★ 2/5

Trustpilot

A seller’s agent

I recently bought a property through Seymours Woking. I’d imagine they’re a great selling agency as the buying side of things is impersonal, clunky and rushed. I eventually collected my keys in a crumpled envelope with no real “valued customer” touch. Delays in feedback, ignored when leaving messages for callbacks when my contact was out of office. Disappointing really. Max, my viewing agent, was 5 star - if I could give him a separate review, I would.

Clifton · 26 August 2024

★★★★★ 1/5

Trustpilot

Seymours are to be slated

So they say to get in contact as a substandard general reply they do to everyone who gives a bad review here but they don’t say how. So I contacted the agent and Angela answers and says she’s will forward it on to a higher person as she can’t answer any questions and of course no one gets back to me before she rudely tells me that she has another call coming in and has to go because time is money with these guys and cuts me off. If you not going to make them money and your an ex tennant then get the hell out of here is there opinion. Don’t use these illegal traders. They deserve to be investigated. They refuse to let anyone see any properties if they are in receipt of universal credit whether working or not. You’re better off trying Bourne or the letting centre or curchods. Much friendlier people.

Michelle · 7 July 2024

★★★★★ 5/5

Trustpilot

They are very friendly and …

They are very friendly and professional Estate Agent. Helped me at my initial age of finding a suitable property find . Since this is my first house buy I have no experience of the whole process, specifically the Luke O'Brien at Seymour's Woking branch helped me in every way . I am waiting for my mortgage to come through and finis off the buying process . Hopefully I can move in sooner

Supun · 7 November 2024

★★★★★ 1/5

Trustpilot

DO NOT USE

We moved into our rental via Seymours (Woking branch specifically) in October 2022.From the moment we stepped foot into the lease with them we have had nothing but disgusting treatment and harassment from them to the point where we had to move out to save ourselves our sanity!They withhold your funds despite being given confirmation of all bills paid up to date!They do check out reports and then send you bills for things not even included in the check out report and withhold the funds for that too!If I give you any advice as a renter, STAY AWAY FROM SEYMOURS.

Allison · 25 June 2024

★★★★★ 5/5

Trustpilot

Professional letting service

I have found Seymours a pleasure to work with during the letting of our property. We managed to secure a tenant above the asking price within a few days of exchanging contracts. The entire team have been professional, courteous and knowledgeable. Special mention to Marta who has been super helpful.

James · 20 April 2023

★★★★★ 5/5

Trustpilot

Seymours Knaphill

If you are looking to sell your property I would certainly recommend Seymours Knaphill. I had the pleasure of working with Mark, Ian, Anthony and Jeff who are all extremely personable and have superb knowledge on the local housing market. During challenging market conditions they always remained positive. Once we received our offer, we were fortunate to have Krisy manage the process until completion. We received regular communication throughout and felt reassured that we were in good hands. Thanks Seymours!!

Fardeen · 9 June 2024

★★★★★ 5/5

Trustpilot

Excellent estate agents

Excellent estate agents, young, vibrant, experienced agents. Paige was especially brilliant, helpful and a pleasure to deal with. I would recommend. No matter what problem during the selling of my house, they were able to find solutions.

Angela · 25 February 2024

★★★★★ 5/5

Trustpilot

We have been so pleased with the…

We have been so pleased with the fantastic service that the Seymours team have provided us in buying & selling our house.They have been so professional from the start to finish and we can not recommend them enough. A special thank you to Lloyd, Zo, Archie, Luca, George & Nicola and their team for all their hard work.Many tks Luigi & Dina

Luigi · 29 September 2021

★★★★★ 5/5

Trustpilot

Great service

Great service from first viewing to completion. Clare was honest and not pushy but maintained good communication throughout and James managed to negotiate a fair price and was always friendly and attentive. Highly recommended. Thanks to James, Clare and the rest of the team.

Josh · 2 September 2023

★★★★★ 5/5

Trustpilot

Professional yet so friendly

Our house went on the market just before the interest rates went the wrong way! This made selling very hard, price had to drop but Seymour’s showed dogged determination. We took it off the market over Christmas to give us a break but they contacted us early January to say it could be a good time and they sold it in a fortnight. Always professional and so friendly. Respectful of our home and that this was an emotional move for us. They know the area and they know the market. Highly recommend the whole Knaphill team.

Sally · 18 May 2024

★★★★★ 5/5

Trustpilot

First class service

Very happy with the whole process of buying and selling property though Seymours. The agents, in particular Ryan and Jonny have been so helpful and courteous and very professional. I would recommend Seymours without hesitation.

Mary · 19 March 2024

★★★★★ 1/5

Trustpilot

Experience of a prospective buyer…

Experience of a prospective buyer: Seymours have a group of staff who are friendly and good at organising viewings on short notice which fitted around our hectic lifestyle with a young child.As a buyer we did feel though we were not valued at all by Seymour’s. The communication with us through the offering process was really really bad and often the information passed to us was in a inaccurate or hours late. Buying a property in the UK is stressful enough without poor communication from estate agents like Seymour’s.Across two properties we were interested in we found Seymour’s had created long chains (all including Seymour’s properties almost exclusively) which were susceptible to falling through. Limited efforts were made by Seymour’s in the negotiation process with the default position being ‘best and final’ (even with very few interested parties) which I don’t think benefited either buyer or seller as offers then seemed to fall though regularly. I would also suggest best and final rules are more closely observed including deadline for offers. I understand the challenges Seymour’s face but our experiences with them (on life altering decisions) were regularly upsetting and emotionally draining.

Matt · 1 May 2024

★★★★★ 5/5

Trustpilot

Simon Kelso at the Guildford branch was…

Simon Kelso at the Guildford branch was amazing, so helpful and reassuring and nothing was too much trouble for him,made selling nice and easy. Thank you from Andrea.

Amy · 23 September 2026