Trusted Agent profile

Seymours Prestige Homes Ripley reviews

4.3

★★★★★ Great

664 reviews across 2 platforms

188 High Street, Ripley, GU23 6BD

Seymours Prestige Homes's Ripley office at 188 High Street is rated 4.3 out of 5 across 664 reviews on two platforms, including 65 Google reviews rated 4.9.

Google logo

4.9 / 5

65

Reviews on Google

This office

Trustpilot logo

599

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ripley office, from every platform, shown as written. First names only.

5/5

Google

Having recently completed the sale of our long term family home, we have no hesitation in recommending Joe Leonard and the team at Seymour’s Ripley . After careers spent working in professional services internationally, we had some reservations initially about selecting a smaller local unit. However the Seymours team offered unrivalled knowledge of the local market and an experienced team who were always well briefed and available to assist. Despite the usual offers of help from rival agents in what proved to be a difficult market initially, we were never tempted to switch. The Seymours team performed well throughout and even drew favourable comments from our eventual buyers for their role in the transaction. We would single out Joe for special praise and it is clear that the rest of the team follow his lead. Our sale encountered some curve balls towards the end and Joe’s help in dealing with the high level of of exasperation entailed was particularly valuable in reaching a satisfactory outcome.

Steven · 27 July 2025

Agent replied · 16 April 2026

Thank you so much for your kind words Steven. I know it wasn't the most straight forward of sales but I'm so pleased you were happy with the outcome. It was an absolute pleasure working with you and your fantastic home. I hope everything goes well with your onward plans. All the best, Joe

5/5

Trustpilot

Seymours in Woking

Right from the beginning Seymours in Woking guided us to where we are today. They never gave up on showing us a particular property which was suitable for us. Eventually with their resilience and utter professionalism especially from Mr Zo Khan, we reached our destination. Navina and I would like to thank Angela, Sophie and the rest who tirelessly and patiently showed us numerous properties.

Mr · 18 August 2026

4/5

Google

I received very good service throughout the process of selling a property with Seymour's in Ripley. The communication was very efficient and Sam and the team worked hard to successfully find a buyer. Circumstances made the sale a bit harder than I thought it would be but the sale went through last week and I am grateful for their advice and support.

Sue · 16 December 2025

Agent replied · 16 April 2026

Thank you for your review Sue, and all the best in the future!

5/5

Trustpilot

Superb Service

The team at Seymour’s Lightwater were superb from the first meeting with James all the way through to completing our property sale, communication was timely and excellent, with a special mention for Ryan, Alex and Tom plus the back office team. We could not have wished for a better experience, thank you all so much. Chris and Paul Bryant.

Paul · 4 September 2026

1/5

Trustpilot

Would Not Recommend Seymours

I have used quite a few letting agencies within Woking and out of all of them, I would highly recommend Churchods. We used Seymours due to the liking the property at initial glance. However, after moving in we came to learn that the neighbours in the flat below us had a noise level that made this flat unlivable. Every cough, sneeze, discussion etc we could hear. Upon contacting Seymours, we were pawned off from the block management company, to the landlord and eventually back to them because no one would address the issue or take responsibility looking into it or helping fix the problem. Danilo at Seymours sent very copy and paste corporate answers without a level of sympathy considering my flatmate and I haven't had a proper nights sleep since we've moved in here. Cannot wait for our tenancy contract to end so we can moveout and not use Seymours again.

Kelly · 22 March 2026

5/5

Trustpilot

5 stars

We purchased our house through Seymours Woking and Sandra Holmes was amazing throughout the entire process. She is so friendly and approachable, and went above and beyond to get the chain over the line. I highly recommend them to sell or purchase your property :)

Kelsey · 9 September 2026

5/5

Trustpilot

A great experience from start to finish

I recently purchased my first house with my partner and had a fantastic experience with Seymours throughout my buying process. Jeff was great, showing us around multiple properties and providing a excellent knowledge of the area and the houses themselves. The bid process was seamless and sorted within days was ideal because we wanted to move quickly when we found the house we liked. Then the whole process thereafter was handled brilliantly by Sandra who responded to all queries promptly. Overall a great experience and we're so happy with the house - would definitely recommend!

Freddie · 3 December 2024

Agent replied · 23 December 2024

Congratulations on purchasing your first home! We’re thrilled to hear you had such a positive experience with Seymours.It’s great to know Jeff’s local knowledge and guidance helped during your search and that Sandra ensured everything went smoothly after your offer was accepted. We’re delighted you’re so happy with your new home!Thank you for your recommendation, and if there’s anything you need in the future, don’t hesitate to reach out.

5/5

Trustpilot

Amazing

We dealt with Natalie and Ronnie for the most part and they were both amazing. We both listed our property for sale and were looking for a new property with Seymours Addlestone. They were very professional, knowledgeable, approachable and accommodating. They helped us to get an offer on our home and find the perfect new home in just 3 weeks! They listened to our requirements and arranged viewings for properties brand new to the market that they knew would suit our needs, and made the whole process so easy. A wonderful team and would highly recommend to anyone looking to buy and/or sell!

Naomi · 19 November 2024

Agent replied · 23 December 2024

Thank you for sharing your experience Naomi, your recommendation means a lot to us, and we’re so pleased we could help. Wishing you all the best in your new home!

5/5

Trustpilot

Amazing!

Seymours Staines staff have been absolutely amazing at helping us get our very slow chain through to the point of exchange. Mark and Gary were excellent at the get-go with putting the property on the market, managing viewings and securing offers and the consequent sale. Alan Hackland has been the most calm, professional and thorough individual in his capacity as Sales Progressor. Quite frankly I dont think it would have all happened if Alan hadnt have kept the chain as well organised and informed. He was key to the whole process and I couldnt recommend Alan and the team at Seymours Staines more highly. Totally deserving of 5* ++!

Lisa · 14 November 2024

Agent replied · 19 June 2024

Property chains! This is an area that we really focus on, so many people to deal with to make it as smooth as possible and if there is ever an issue its here. It's all about the communication. Thanks for the review Lisa, it means a great deal.

5/5

Trustpilot

Second time for home

I recently used Seymour’s Guildford for the second time to buy my home, and I couldn’t be happier with the experience. From start to finish, they made the process smooth and stress-free. The team was professional, knowledgeable, and always available to answer any questions I had. They really took the time to understand my needs and worked tirelessly to ensure I found the right property. Communication was clear and prompt, and I always felt well-informed throughout the buying process. I highly recommend Seymour’s Guildford to anyone looking for a reliable and dedicated real estate agent. Working with them has been a pleasure, and I wouldn’t hesitate to use their services again in the future!

Ram · 7 November 2024

Agent replied · 23 December 2024

Thank you for your wonderful review. We're delighted to hear that your second experience with Seymours Guildford was a positive one. It's great to know that our team was able to make the process smooth and stress-free, and that their professionalism and communication met your expectations.Your recommendation means a lot to us, and we’re glad to have helped you find the right property. If you need any assistance in the future, we’d be happy to help again.

5/5

Trustpilot

Seymour's Estates Agent's,Lightwater…

Seymour's Estates Agent's,Lightwater branch, are a very friendly and professional, group of people. Our Estate Agent Johnny couldn't do enough for us. What I remember most of all was Johnny's calm nature in showing us around, what was to be, our future home. in my mind .. if the agent is relaxed .. client's are relaxed. Although Johnny was very informative and knew so much about the house, we were still able to look around without pressure. Johnny is a credit to Seymour's. Thank you, Janet

Janet · 5 November 2024

Agent replied · 23 December 2024

Dear Janet,Thank you so much for your kind words. We're delighted to hear that you had a positive experience. It’s great to know that Johnny’s calm and relaxed approach helped make your visit to your future home a stress-free experience. We agree that creating a relaxed atmosphere is key to a smooth process, and we're glad it made such an impact.Thank you for taking the time to share your feedback, and we wish you all the best in your new home!

5/5

Trustpilot

Seymours Guildford - Excellent

Seymours Guildford was excellent with the sale of a house I purchased. They communicated so well with the seller and the sale was completed in two months (no upward chain)Clive Gee, Tracy Williams on the Sales Progression team were in constant communication with me. Alex Bethell, Jasper Cox and all the estate agents always made themselves available for appointments. Great job Seymours. When I come to sell and buy any house in the future I will be coming to your team.

Sandy · 13 October 2024

Agent replied · 23 December 2024

Thank you for your wonderful review, Sandy! We’re thrilled to hear about your positive experience with Clive, Tracy, Alex, and Jasper at Seymours Guildford. It’s great to know that our team’s communication made a difference in your sale. We look forward to helping you again in the future!

5/5

Trustpilot

Currently selling through Seymour’s…

Currently selling through Seymour’s Grayshott. What always feels like a nightmare experience has been more of a pleasant dream. Very professional, the whole team (Darren, James and Sarah) all came to view the house so they knew it well. Which was a positive for me having viewed houses where the agent couldn’t answers any questions as they ‘haven’t been in it before’. All initial negotiations, photographs etc went well. Had just three viewings and two offers almost straight away. Excellent communication keeping me up to date, I dealt mainly with James who is bright and enthusiastic.

Tracey · 26 August 2024

Agent replied · 23 October 2024

Thank you so much for your kind review Tracey! We're thrilled to hear that your experience has felt like a pleasant dream. We believe that knowing the details is key to providing excellent service. We’re also glad to hear that the process, from negotiations to the quick offers, went smoothly for you. Your feedback about our communication is greatly appreciated. Thank you for choosing us to handle your sale!

1/5

Trustpilot

Just sold my house Seymours Woking

Just sold my house Seymours Woking. Would never use again due to an unprofessional and amateur attitude. Whole catalogue of failures, main failures listed….Chap who signed us up said “i will be dealing with your sale from start to finish”, we seen him once after, never again. (We knew this was complete bs at the time) Most viewings had been hosted by different junior Seymours staff, unfamiliar with the house lay out / key selling features and normally arriving only 5 before a potential buyer. The advertising write up draft was completely incorrect, we corrected it. The incorrect write up appeared and kept appearing for almost a month (as we all know, first few weeks of selling a house the photos and write up are vital), despite repeated requests to correct it. After several very frustrating calls to Seymours, staff said they could not amend a new website, (we got palmed off time and time again) we ended up calling the manager direct who eventually rectified the write up, sadly, by this time the buzz of our house sale coming on the market had been lost. House build control / extension documents had been handed into Seymours to pass onto the solicitors. Seymours lost the documents ! Luckily, i had insisted on keeping the originals. We ended up scanning the documents and sending them to the solicitors ourselves. Communications were terrible with Seymours Woking, they promised updates once a week. We had to chase for updates, we ended up chasing the chain / buyers / solicitors ourselves. When we did get a Seymours update, we just got the impression the information was made up, as it was totally different to what our buyers had been telling us direct. Points of contact with Seymours were not consistent. Key photos were missing and did not align with the text. ***We had picked Seymours hoping for a stress free sale, it was far from stress free. As a matter of fact Seymours turned out to be an additional stress due to staff incompetence, for what should have been an easy straightforward sale. Don't be fooled by the lovely looking new office in Woking, it gives the impression of a totally professional set up - far from any reality for us. Huge amount in fees paid to Seymours and we ended up doing most of the leg work ourselves…….BUYER BEWARE AS THEY SAY***UPDATE 23/08/24 Seymours management have our telephone numbers. No attempt has been made to contact the sellers.

Adrian · 23 August 2024

Agent replied · 23 October 2024

Dear Adrian,Thank you for taking the time to share your experience, and I'm truly sorry to hear that your sale didn’t meet the high standards we aim for at Seymours Woking. Your feedback is incredibly valuable, as it highlights areas where we need to improve to ensure our clients receive the service they expect and deserve.I’m sorry to hear about the difficulties you encountered with communication and the advertising of your property. It’s clear that we fell short in maintaining consistent contact and ensuring the accuracy of your listing, both of which are crucial during such an important transaction. Please be assured that we’ve taken your comments on board, and we’re already reviewing our processes to ensure this doesn’t happen again. For example, we’re implementing more rigorous checks and a streamlined communication protocol to better serve our clients.Regarding the loss of your documents and the issues during viewings, I completely understand how frustrating that must have been. We take full responsibility for these oversights. To prevent future occurrences, we’ve reinforced our training for all staff members, emphasising the importance of thorough preparation for viewings and the proper handling of client documentation.While I understand that this experience was far from what you expected, I want to assure you that your feedback has prompted immediate action. Our goal is to provide a stress-free and professional service. Seymours has had over 5,000 positive reviews with an average score of 4.8/5 but it’s clear we missed the mark here. I would welcome the opportunity to discuss this further and see if there’s anything we can do to address your concerns directly.Thank you again, Adrian, for bringing these issues to our attention. We care deeply about our clients and are committed to learning from this to improve our services.

5/5

Google

We purchased our property through Seymours in Ripley in the Summer and it was a good experience. Ethan and Sam worked with us to view houses and then matched us to a property that was off market and just what we were looking for. Despite some issues during the process Joe and Tracey also worked with us to help overcome these and we are pleased to have proceeded to completion. The team know the villages really well and have great knowledge of their stock. We would definitely work with them again in the future. Thanks guys :)

Tash · 16 February 2026

Agent replied · 16 April 2026

Hi Tash, thank you so much for your review it means a lot to us. Hope you are enjoying your new home and here's to a great 2026! Joe

5/5

Trustpilot

I'd like to leave a huge thanks to Jade…

I'd like to leave a huge thanks to Jade Turner for really trying to help me find a property, always looking for ways to help me find, flexible with times as i would come from about 3 hours journey she accomodated multiple viewings, even in weekends. Thanks Jade, really appreciated

Victor · 28 August 2025

Agent replied · 24 September 2025

Hi Victor, thanks so much for the kind words. As an owner of the business, I feel proud to pass on your comments to Jade, she is a credit to us and I'm so pleased to know that she has made your experience all the better. Thanks again.

5/5

Trustpilot

I have recently sold a property with Seymours Woking

I have recently sold a property with Seymour's Woking and I found their services to be exceptional and Top Notch. All members of sales team were very professional ,polite and efficient. The team worked extremely hard to secure me the best deal and supported me well in this otherwise long and exhaustive process and I cannot thank them all enough .Client relationship manager, Amy Sandys is absolutely brilliant and very professional. She was very patient and supportive when my sale fell through once , proactively provided status updates, worked very hard to speed things up and communicated well between parties.I can highly recommend selling your house with Seymour's Woking .

Nazia · 25 July 2024

Agent replied · 23 October 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you found our services exceptional and that Amy Sandys made a positive impact on your experience. We’re proud of our team’s professionalism and dedication to securing the best outcome for you. If you need any further assistance or have any more questions, don’t hesitate to reach out. Thank you for recommending us!

5/5

Trustpilot

Supportive and friendly estate agents

Tadgh and the Seymours team have been amazing. My partner and I have been looking to buy our first home and the Seymours have helped us every step of the way. The whole team are very friendly, responsive and happy to help. We mostly interacted with Tadgh who was fantastic. He was easy to contact, supportive, and answered any questions we had. It took us a couple of months and some failed offers to finally find a property. Over this time the team arranged a lot of viewings for us, but it never seemed like too much trouble for them and they made the whole process of looking for a home as stress free and pleasant as possible. I cannot thank Tadgh and the Seymours team enough for being so patient, determined and persistent when it came to finding us a home we loved. I would happily recommend Seymours to anyone and would definitely use them again in the future.

Abigail · 24 July 2024

Agent replied · 23 October 2024

hank you for the fantastic review Abigail. We’re delighted to hear that Tadgh and the team made your home-buying journey as smooth and enjoyable as possible. It’s great to know that their support and persistence helped you find a home you love. We truly appreciate your recommendation and look forward to assisting you again in the future. If you need anything else, feel free to reach out!

5/5

Google

Thank you Tracey, Sam and Joe for helping us buy our first home. Excellent communication, great market knowledge and very pleasant to deal with - they made the transaction simple which was greatly appreciated !

Maisie · 16 December 2025

Agent replied · 16 April 2026

Thank you Maisie, all the best in your new home!

5/5

Trustpilot

Professional service that truly care for you

Our experience with Seymours has been nothing but positive. This was the first time we were looking for a property as a couple, and they shortlisted great options for us to view. Once we liked a property, they helped us so much in negotiation and to close the deal. In particular, Katerina has been excellent in keeping us in the loop and doing her best to support our offer. The rest of the team too have been great, like Aaron and Joanna. We're very grateful for all the hard work they put in to help us get our offer accepted!

Esha · 24 April 2024

Agent replied · 19 June 2024

Thank you Esha, we're delighted to hear that your journey in finding a property as a couple was a smooth and enjoyable one.It's fantastic to know that our team, particularly Katerina, Aaron, and Joanna, went above and beyond to support you throughout the process. We take great pride in providing excellent service and ensuring that our clients feel supported and informed every step of the way.If you have any further questions or need assistance in the future, please don't hesitate to reach out.Thank you once again for choosing Seymours, and we wish you all the best in your new home!

1/5

Trustpilot

Terrible Experience - Buyers Perspective

Recently moved to Guildford and purchased a property through Seymours and had a terrible experience. Poor communication skills and incompetent. Would avoid buying and selling. Issues experienced - Not showing up for viewings. Changing view times on the day. Agreed to pick up the keys in the afternoon after calling the office and was then told the previous owners are still in the property after I arrived. My 6 month old was in a lot of discomfort sitting in the car for hours. On a good note, the Sales Progressor Clive was very helpful and provided regular updates.

Dan · 4 April 2024

Agent replied · 19 June 2024

Thank you for sharing your feedback with us. We apologise for the inconvenience you experienced during your property purchase. We take your concerns seriously and will address them internally to improve our service. We're pleased to hear that Clive was able to assist you effectively. If you have any further concerns, please don't hesitate to reach out to us directly.

5/5

Trustpilot

I have no reservations in awarding a 5…

I have no reservations in awarding a 5 star review for Tracey and her team at Seymour’s. Dealing with the property sale from a distance could have been overwhelming but Tracey ensured the process went extremely smoothly for us. She engaged with me at every turn keeping me informed along the way, even pointing me in the right direction for house clearance. I am so thankful that we engaged Seymour’s. Thank you Tracey for your kindness and consideration during which could have been an exhausting time.

Jennifer · 27 March 2024

Agent replied · 19 June 2024

Hi Jennifer, thanks for the kind words, it's been a pleasure to help you and it's great that all has gone well. We've been in Burpham for over 20 years now so if there's any local info we can help with, just shout. Thanks again.

5/5

Trustpilot

As first time buyers

As first time buyers, we could not recommend Seymour’s enough! We found our first family home through them in Guildford. All staff we dealt with at the Burpham branch were so helpful and incredibly considerate and patient. When things weren’t going quite to plan, we found their support invaluable. They were quick to respond and also assisted in moving the sale forward by communicating well with all parties involved. A special mention for Alex and Adam!Thanks again for being friendly, approachable and supportive in what can be a bit of a stressful circumstance at times!We are incredibly happy to finally be in our very own family home, after many years of hard work and saving whilst negotiating the crazy rental market. We will be back again in the future I’m sure, if and when the time comes for us to sell up and move on!A big thank you from us and our two boys, from the comfort of our new home!

Lindsay · 3 March 2024

Agent replied · 19 June 2024

Hi Lindsay, what a lovely and heartfelt review.We can't express enough how much these reviews mean to us. We love what we do and cherish being a part of people's property journey, especially when it spans across generations within the same family. Reviews like this make all our efforts worthwhile. Our aim is always to treat people the way we want to be treated ourselves, minimize stress, and ensure the entire process is as pleasant as possible.At Seymours, our strapline is "your property partner for life," and we strive to fulfill that promise for everyone who chooses us.Thanks again."

5/5

Trustpilot

They got us the deal we wanted!

The guys at Seymour’s Knaphill (Jeff, Anthony, Ian and Toby) worked exceptionally hard to sell our property at the price we wanted. It was a difficult market for selling in 2023-24 but they managed to bring in many viewings (average 1-2 per week) and 4 offers from 4 different prospective buyers before we agreed on the sale. This was really good volume in a “difficult” market. We were really impressed and happy that they understood the market as well as our wants and needs. The 1% fee is also reasonable. I would definitely recommend Seymour’s Knaphill and would certainly use them again!

Kathryn · 9 February 2024

Agent replied · 19 June 2024

We're locals to Knaphill so we really know what buyers need this helps to match them to the right homes. It's great to be able to share this local knowledge and be apart of each journey. Thanks for the comments Kathryn.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Seymours Prestige Homes's Google reviews

Questions about Seymours Prestige Homes Ripley

How many reviews does Seymours Prestige Homes Ripley have?

Seymours Prestige Homes's Ripley office has 664 reviews across two platforms: 65 on Google, 599 on Trustpilot (across the whole business).

What is Seymours Prestige Homes Ripley's rating?

Seymours Prestige Homes Ripley is rated 4.3 out of 5 across all 664 reviews, and 4.9 out of 5 on Google from 65 reviews.

Where is Seymours Prestige Homes's Ripley office?

Seymours Prestige Homes Ripley, 188 High Street, Ripley, GU23 6BD.

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