Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDear Joseph & Team. For anyone reading this review & considering using T&T agents, I would highly recommend T&T agents & in particular Joseph in serving you to find your dream home or any of the services they provide! Joseph is attentive, a great communicator, very helpful & above all straight talking. He goes above & beyond to ensure any issues & queries are all resolved. There is no doubt we heap massive praise for your services.
Once again Many Thanks & best wishes to Joseph & the Team @ T&T.
Vishaal · 8 November 2022
★★★★★ 5/5
FacebookMyself and my partner have just exchanged on our first home and will be completing next Friday. Joe has been so helpful he’s been able to answer any questions I have had and has been in regular contact since our first viewing. He’s really friendly and polite and made a daunting experience that we knew nothing about a lot easier. Couldn’t recommend him enough!
Kayleigh · 23 August 2019
Agent replied · 2 October 2023
Thanks Kayleigh - so glad the process went well for you both!
★★★★★ 4/5
GoogleAmazing estate agents, very good customer service and efficient service. Always there when you need something fixed.
Ivy · 19 March 2026
Agent replied · 26 March 2026
Thank you so much for your outstanding review of our amazing Estate Agents Ivy. Always lovely to hear our trusted efforts to be the best Estate Agent in Rickmansworth is appreciated!
Please can we gently ask why only 4 stars despite your delightful review? We’d be very keen to know what we could have done better to get a 5 star review from you?
Kind regards
The Trend & Thomas Team
★★★★★ 5/5
GoogleJoseph Freeth, Hannah, and the rest of the team did a fantastic, professional job facilitating the sale of our property. When we first met, his approach was honest and he backed his team to deliver in all areas, which they did. We would definitely recommend working with Joe and the team at Trend & Thomas.
Steve · 27 June 2024
★★★★★ 5/5
GoogleMy experience of Trend & Thomas has been nothing but positive! From the viewing to completion Joe went above and beyond to make sure everything was sorted and we were happy with all that was happening.
Honestly if you're thinking of using them don’t hesitate they are fantastic.
Thank you Trend & Thomas for helping us buy our first home!
Deepak · 6 July 2020
Agent replied · 31 May 2023
Thank you for your review Deepak and we hope you are loving your first home and are now all settled!
★★★★★ 5/5
GoogleExcellent service, great professionalism with a touch of personal approach.
Looking for a new home could be a very stressful experience, but in our case it wasn’t like that at all, thanks to James and the whole team at “Trend and Thomas”.
They made this process quick, efficient, easy and stress free with their professionalism, reliability and personal attitude. We are so thankful we used their service, everything was perfect from begging to end, from the first viewing to picking up the keys for our new home. We highly recommend their company, you will be pleased if you go with “Trend and Thomas”. It’s one thing to find a place to live, but it takes something special to find a home for someone, and “Trend and Thomas” can do this for you.PositiveResponsiveness, Quality, Professionalism, Value
Monika · 27 August 2022
★★★★★ 5/5
GooglePrior to using Trend and Thomas we had a challenging relationship with a different agent. From the point where Trend and Thomas took over it has been a totally different and preferable experience. Regular contact, clear honest information, no detail is ignored. Service has been outstanding from all at Trend and Thomas and if you are considering moving/buying I really would recommend you speak to them. Our sale and purchase took over a year and was complex, it would not have happened without Joe and his team. We owe them huge thanks.PositiveResponsiveness, Quality, Professionalism, Value
Wendy · 27 August 2022
★★★★★ 5/5
GoogleHad a wonderful service from Trend & Thomas that went way beyond what was expected. I rented for just under a year and a half before being moved to Spain with little time to attend to the end of my contract details. T&T were incredibly helpful and kept me up to date on all information at all times with everything resolved amicably. Couldn't be happier. Special thanks to John in Rickmansworth for his constant support!PositiveQuality, Professionalism, Value
Grant · 10 November 2022
★★★★★ 5/5
GoogleMany thanks to Joe, Kerry and colleagues for managing the sale of our mother's maisonette in trying times during the lockdown. When problems arose they were addressed promptly and effectively, making it easy for me as a seller living 50 miles away. I have no hesitation in recommending their professional service at a competitive rate.PositiveResponsiveness, Quality, Professionalism, Value
Robert · 27 August 2020
Agent replied · 6 July 2023
We are very grateful for you taking the time to leave us a review Robert and equally delighted you found us helpful and professional. Characteristics we focus on despite COVID-19 trying its best to derail processes. Take care, The T&T Team
★★★★★ 5/5
GoogleI have nothing but the highest praise for Joe at Trend and Thomas Rickmansworth branch. It was a very difficult purchase for many reasons and he went above and beyond at every step to do everything he could to make it happen. Long after and outside of his job description. I am forever grateful to him for that help in securing what is the perfect property for my and my boys. Thanks Joe.
Heather · 31 January 2023
★★★★★ 5/5
GoogleJoe and the team were professional, patient and enthusiastic at all times with our property sale - a great number of viewings, good level of feedback, and additional help when things got to their final stages. More importantly, a very honest service, and no excessive sales nonsense, which keeps everyone's expectations in the right place - refreshing.
Robin · 6 July 2020
Agent replied · 6 July 2023
Thank you for your refreshing review Robin! We were delighted to act for you and it's great when the quality of our service is appreciated. Hope you are enjoying your new home.
★★★★★ 5/5
GoogleHad a wonderful service from Trend & Thomas that went way beyond what was expected. I rented for just under a year and a half before being moved to Spain with little time to attend to the end of my contract details. T&T were incredibly helpful and kept me up to date on all information at all times with everything resolved amicably. Couldn't be happier. Special thanks to John in Rickmansworth for his constant support!PositiveQuality, Professionalism, Value
GC · 27 August 2022
★★★★★ 5/5
GoogleJoe and the team at Trend &Thomas very smoothly oversaw the sale of my mum's house in Rickmansworth. They took care of all the viewings and were very considerate of my elderly mum during the entire process. Thank you for making the whole process as painless as possible, very much appreciated!PositiveResponsiveness, Professionalism
Anita · 27 August 2021
Agent replied · 6 July 2023
So pleased to have been able to make the process an easy one for both your Mum and yourself. Thank you for taking the time to leave us such a lovely review also. From the T&T Team
★★★★★ 5/5
GoogleExcellent team in Rickmansworth. I have used them for many years for lettings and, most recently, a successful sale. Super efficient, helpful and friendly. Thank you!
Jon · 29 November 2025
Agent replied · 26 March 2026
Thank you so much for your kind words and for trusting Trend & Thomas as your trusted estate and lettings agent in Rickmansworth over the years Jon.
We’re delighted to have supported you with both lettings and your recent successful sale. Providing an efficient, helpful and friendly service across both our sales and lettings departments is something we take great pride in, so it’s wonderful to know that this has been your experience with our team.
As one of the most trusted sales and letting agents in Rickmansworth, building long-term relationships with our clients means everything to us, and we truly appreciate your continued support.
If we can assist you again in the future with property sales, lettings or expert local advice in Rickmansworth, we’ll be very pleased to help.
Warm regards
The Trend & Thomas Team
★★★★★ 5/5
GoogleWe received excellent service from Trend and Thomas with the sale of our house. Most of our dealings were with Joe Freeth so a huge thank you to Joe. Joe was always there to give help and advise when needed, and kept us up to date every step of the way. We would definitely recommend to family and friends.
Tracey · 7 July 2019
Agent replied · 6 July 2023
Thank you so much for leaving your review Tracey and we are delighted your sale progressed well and Joe was his usual exceptional self! We look forward to acting for your friends and family anytime!
Kind regards the Trend & Thomas team
★★★★★ 5/5
GoogleWe recently used Trend & Thomas to sell our house. We were very happy with the service provided by Joe, who was professional throughout the transaction. Joe was always very prompt with his replies to our enquires and helped move the transaction along smoothly. Would definitely recommend Trend and Thomas.PositiveResponsiveness, Professionalism
Katie · 27 August 2021
Agent replied · 6 July 2023
Great to know you would recommend us Katie! Hope you are enjoying your new home now and we hope to act for you again some day! From the T&T Team
★★★★★ 5/5
GoogleI will highly recommend Trend and Thomas, his agents very professional, I been in contact with Cain, which always been ther to help, support and assist us , thanks 🙏 …
Alexandru · 30 September 2025
Agent replied · 26 March 2026
Thank you for taking the time to leave such a thoughtful review Alexandru. We’re so pleased to hear you were happy with the let of your property and the communication from our team. Helping our clients achieve smooth and successful moves in Rickmansworth is what we do best at Trend & Thomas. Wishing you all the best.
★★★★★ 5/5
GoogleVery easy to deal with, cooperative and proactive in my experience!
Ahmad · 25 March 2026
Agent replied · 26 March 2026
Thank you so much for your kind words! It was a pleasure to assist you with your letting requirements, and we’re delighted to hear that our Lettings Team lived up to their usual high standards. Your feedback means a lot to us, and we wish you every success in your new ventures. If you ever need anything in the future, don’t hesitate to reach out.
Warm regards,
The Trend & Thomas Team
★★★★★ 5/5
GoogleOne of the better estate agents. Werent pushy and were very relaxed. Even though we were in a chain they still put the offer forward and the stars aligned for us so was a semi smooth transition into our new home. Many thanks once again to Hannah & the team at T&T
Joe · 21 January 2025
Agent replied · 26 March 2026
Thank you for taking the time to leave this review Joe. We know selling a home can be stressful, so we’re delighted our team was able to guide you through the process. At Trend & Thomas, clear communication and local expertise in Rickmansworth are key to our service.
★★★★★ 5/5
GoogleSo far we've had a great experience with Trend & Thomas in Rickmansworth- especially James Tre who dealt with our house rental. He's provided consistent support and top class negotiation and is always there to answer our questions. The whole transition was very smooth for us, which is great as we've moved country which has been stressful enough! I would highly recommend T&T will not hesitate to use the company again.
Lewis · 7 January 2023
★★★★★ 5/5
GoogleWe have recently just finished up letting via Trend & Thomas and have never had a better experience with a letting agent. They were super communicative and no problem was too big or too small for them to deal with. They often popped over to …
Meg · 26 March 2025
Agent replied · 21 May 2025
This is so great to hear Meg and thanks for being great tenants! Good luck with your new home 🏡 …
★★★★★ 5/5
GoogleNothing but praise for Trend and Thomas with especial reference to Joe.
As what ought to have been a straightforward purchase became increasingly difficult Joe was always available by phone or email to answer any questions, always calm and positive.
Any action Joe said he would take was quickly followed through and I was kept informed at all times of progress or otherwise. He went above and beyond in chasing down a missing document which was delaying exchange, collected it and hand delivered it to my conveyancer.
I was especially grateful as Trend was engaged by the seller but worked hard to accommodate myself as buyer.
I recommend this agency to anyone considering selling their property.PositiveResponsiveness, Professionalism
Sandra · 27 August 2021
★★★★★ 5/5
GoogleNothing but praise for Trend and Thomas with especial reference to Joe.
Putting my house on the market was done smoothly and professionally by the team and Trend and Thomas and viewings were arranged at convenient times.
Joe kept me informed at all times and gave feedback after viewings. Joe was always quick to return my calls and respond to my emails.
As what should have been a very straightforward chain of 3 became increasingly difficult to progress, Joe went above and beyond and did the work of 3 estate agents in chasing information and resolving the problems at the bottom of the chain which were delaying my sale.
Nothing was too much trouble and Joe provided sound advice and was calm and professional at all times.
I am very glad I chose Trend and Thomas and would not hesitate to recommend them to anyone considering selling their property!PositiveResponsiveness, Professionalism
James · 27 August 2021
★★★★★ 5/5
GoogleTrend and Thomas, and more specifically Joe, was the estate agent for the house which we've recently purchased. It was a lengthy and problematic purchase due to a long probate process and delays because of COVID, among other things, but Joe was excellent at keeping things moving and instrumental in finally getting it across the line. It's frustrating as a buyer when all you want to do is get your hands on the keys and are worried about it falling through (especially with the ups and downs of the last year) and I suspect estate agents are more often than not the ones that get it in the neck from both the buyers and their clients! Sometimes they probably deserve it, but in our case Joe handled it admirably and professionally throughout, including putting up with us pestering him constantly when at times I know there was very little he could do. He always kept us up to date, returned our calls and went the extra mile to help smooth things along wherever and whenever he could (including responding to emails and calls when on leave). It didn't feel like it was just about the commission with Joe, he took a genuine interest in our situation and was polite and friendly throughout - a brilliant service, especially when as the buyer I appreciate we're not his client like the vendor is. I wouldn't hesitate to recommend Joe and the rest of the T&T team to anyone selling/buying a house, and thanks again for all your help throughout the process!
Rob · 6 July 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
