Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was impressed from the moment Joe Freeth valued my property. He was thoroughly professional, up to speed with the local market and respectful of my home, whilst also managing to be approachable and friendly. I felt like my house sale would be in both safe and honest hands and so it proved. Joe and his team never failed to do their ‘homework’, act promptly or keep in touch. Trend and Thomas thoroughly earnt their commission which is not something I could say of the majority of estate agents I’ve dealt with. I can’t recommend them highly enough.
Nicky · 6 July 2020
Agent replied · 6 July 2023
So good to read that we earned our commission! You are right that is not a comment always levelled at agents but we like to think that's exactly what we do. Really happy to have acted for you and hope you are happy in your new home. Kind regards, the T&T Team
★★★★★ 5/5
Googleat the beginning of my tenancy all the time they were helpfully and kindly and responded all of my requests.
I'm happy to have spent 5 years with Trend and Thomas, I recommend them for professional help.
Mustafa · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your kind words Mustafa and for choosing Trend & Thomas as your trusted lettings agent in Rickmansworth for the past five years.
We’re delighted to hear that you found our team helpful, responsive, and supportive throughout your tenancy. Providing professional, reliable service and prompt communication is something we pride ourselves on as one of the most trusted letting agents in Rickmansworth, so it’s wonderful to know this made a difference to your experience.
It has been a pleasure assisting you, and we truly appreciate your recommendation. We’ll be very happy to help if you need any trusted advice from usin the future..
Kind regards
The Trend & Thomas Team
★★★★★ 5/5
GoogleIf I could give 6 stars I would. Our main dealings were with Joe Freeth he was absolutely fantastic. Throughout the journey he was friendly helpful approachable and extremely professional in everything he did. If only more companies had someone like him!! Thanks Joe for making such a stressful time more bareable for us. We both would like to Wish you every success in your career you deserve to go far. Thanks again for all you did for us it really was appreciated.
Terry · 7 July 2019
Agent replied · 6 July 2023
Ah - 6 Stars would be fab! We are so delighted your dealings with Joe were so successful and rest assured we are super proud of his diligence and efforts. Wonderful that you have moved into your new home now and the stress is over! Kind regards, The Trend & Thomas team.
★★★★★ 5/5
GoogleWe just completed the purchase of our new home through Trend & Thomas and from start to finish they were excellent.
Joseph Freeth showed us around the property & then proceeded to manage the process from start to finish, from us making our offer to completing our purchase. Joe worked tirelessly, he was always on hand when I needed something or had questions, was always extremely quick to respond to e mails and return calls.
He took it upon himself to chase up solicitors and manage the process when something was falling behind elsewhere in the chain.
There were lots of ups & downs throughout the process but Joe was always reassuring that everything would come together and in the end it did.
I wouldn’t hesitate to use Trend & Thomas again based on my recent experience.
The final touch of a rescue pack for our moving day, consisting of all the supplies (excluding the kettle!) needed to make a cup of coffee when we got to our new house was really lovely and not something I was expecting or have experienced with other estate agents.
I can’t thank Joe & the team at Trend & Thomas enough for everything they did to support us getting to our new home.
Lisa · 7 July 2019
Agent replied · 6 July 2023
Happy Housewarming Lisa! So glad the Home moving rescue pack was appreciated and doubly pleased you were so happy with our service. Joe is a star and the team work hard to ensure sales progress smoothly, regardless of the many obstacles that can fall into the process. We pride ourselves on the experience we have that make us experts at progressing sales and thank you for taking the time to leave us your review. They really help. Kind regards, The Trend & Thomas team
★★★★★ 5/5
GoogleWe recently bought our property through Trend and Thomas. Joe was great throughout the process, viewing the property was easy to arrange and there was no hard sell. Joe went above and beyond to help us and even helped us make progress on the sale of our property too. Without Joe's help we would not have managed to sell our property on time and be able to purchase our new property. I would definitely recommend Trend and Thomas to anyone buying or selling.
Rosemarie · 7 July 2019
Agent replied · 6 July 2023
We hope you are enjoying your lovely new home Rosemarie! We are so pleased to read your review and know that our service was up to our high standards and Joe & the team smoothed the process for you. Thank you for taking the time to leave your review and we are grateful for your recommendation to others wishing to buy or sell their homes. Kind regards, The Trend & Thomas team
★★★★★ 5/5
GoogleWe recently sold our house through Trend & Thomas - 2 flakey buyers later, a new baby and us slow to find our next home, we eventually moved this weekend. Joe was patient and professional at all times, he was respectful of all requests and I really feel he went above and beyond to assist with this transaction. I also spoke to Neil on a number of occasions and his experience and candour were so appreciated. Trend & Thomas are a really good team of hard working individuals offering a personalised service and a sense of humour, I would not hesitate to recommend them.
Anna · 7 July 2019
Agent replied · 31 May 2023
We are so delighted knowing you are now in your lovely new home despite the challenges along the way. Thank you so much for taking the time to leave your review & we are so happy to know we’ve maintained our high standards & the team delivered & more with their service. Hope you can now relax a little!
Kind regards the Trend & Thomas team
★★★★★ 5/5
GoogleWe’ve just sold our property with Trend & Thomas, and they were great. I don’t generally tend to have a high opinion of estate agents but as soon they came to value the property I could tell they were very different from the other agents who had been before and had no hesitation in signing up with them. Joe was great and professional throughout the professional and I would recommend them to anyone selling property in the local area.
Vicky · 7 July 2019
Agent replied · 6 July 2023
Your review made us chuckle Vicky....glad we are not in the company of the 'other' type of Estate Agents and we showed you how professional and not nasty Agents can be! Hope you are comfortably settled in your new home.
★★★★★ 5/5
GoogleTrend & Thomas had been professional from viewing to move-in. They have been really communicative and helpful with anything we needed. So glad we chose to move and rent with them!
Jessica · 1 April 2026
Agent replied · 22 April 2026
Thanks for your kind words for us at Trend & Thomas, Jessica, it really means a lot to our team.
We’re delighted to hear your experience, (which was a speedy one!), from viewing through to move-in, was smooth and well-supported. Providing clear communication and a stress-free rental process is exactly what we aim for as a trusted letting agent in Rickmansworth.
We wish you every happiness in your new home, and if there’s ever anything you need, our team is always here to help.
Warm regards,
The Trend & Thomas Team
★★★★★ 5/5
GoogleThank you to John Walker and the team for looking after me and the flat I rented from you for the past 10 years . Always there to deal with any urgent requests and fantastic service all round . Highly recommended ❤️
Denise · 28 April 2024
Agent replied · 26 August 2024
Best of luck for the future Denise and we'd welcome you back any time!
Kind regards
T&T Team
★★★★★ 5/5
GoogleJoe sold our house within a month of us putting it on the market via T&T. Our only regret was that we did not utilise T&T in the first place and ended up having our time wasted by another agency. The customer service we received was unlike any we have received from agents - not pushy, attentive and taking the time to understand our needs and the house's history. Extending a massive thank you to Joe, Kerry and T&T - we would not have made it without them.
Davidzo · 7 July 2018
Agent replied · 6 July 2023
We are so delighted to read your review Davidzo and to hear that your selling experience was a good one eventually! The T&T Sales Team really are a dedicated bunch and being independent means we are so good at ensuring we can meet our clients needs individually. Really pleased things have worked out smoothly for you and good luck with your imminent 'Moving day'!
★★★★★ 5/5
GoogleI am just about to complete on the purchase of my first property and have to say I am extremely happy with the help and support I have received from Trend & Thomas throughout. Lily Kemish & Joseph Freeth were an absolute pleasure to work with, prompt, reassuring, friendly and professional. I would definitely recommend them in future. Thank you for all your help!
Kirsten · 6 July 2022
Agent replied · 31 May 2023
Thank you for your review Kirsten and so pleased to hear your first property purchase was a happy one. Hope you are enjoying your new home.
Kind regards
The T&T Team
★★★★★ 5/5
GoogleT&T successfully sold our house earlier this year. We have tried to move a couple of times in the past to no success but T&T's personal service, attention to detail and overall management made it happen this time. Neil and his team were great at driving the sale forward even during the pandemic to completion. Neil is approachable, professional and responsive and we would definitely recommend them.PositiveResponsiveness, Quality, Professionalism
Rachael · 27 August 2021
Agent replied · 31 May 2023
Thank you so much for taking the time to leave us a great review Rachael. It was a pleasure to act for you in the sale of your beautiful home and we look forward to seeing what you do with your new home. Kind regards the T&T Team
★★★★★ 5/5
GoogleA short note to highly commend Trend & Thomas and the service they provided. The team were professional, available, attentive, helpful, and most important friendly and easy to work with on a human level. Each of our requests was accommodated and they worked very hard as agents to keep things moving and ensure everyone was up-to-date. Particular thanks to Joe & Neil, both of whom worked tirelessly over a number of months. We would thoroughly recommend.
Joe · 7 July 2019
Agent replied · 6 July 2023
Thank you so much for your review & high recommendation of Joe & Neil. It's always so rewarding to hear we've made the process a bit easier for everyone. We hope you are now settled in your wonderful new home and hope that wine fridge is fully stocked! Kind regards the Trend & Thomas team.
★★★★★ 5/5
GoogleAndrew Wright helps us a lot during the time of purchase our new flat. He was able to explain to us the whole process of purchase as we were a first time buyers, and helps us a lot during each stage of purchase. We recommend his services and Trend and Thomas as estate agency to everyone who would like to rent or buy property.
Yavor · 2 April 2025
Agent replied · 26 March 2026
Thank you for your kind feedback Yavor. We’re so pleased we could support you through the sale of your property. Helping clients achieve smooth and successful sales in Rickmansworth is at the heart of what we do at Trend & Thomas.
★★★★★ 5/5
GoogleCain Williamson was very helpful and so kind.
Malin · 2 July 2025
Agent replied · 26 March 2026
Thank you for taking the time to leave such a kind review Malin. We’re so pleased to hear you were happy with the let of your property and the communication from our team. Helping people achieve a smooth move in Rickmansworth is what we do best at Trend & Thomas. Wishing you all the best.
★★★★★ 5/5
GoogleThe Trends and Thomas team, in particular Joe Freeth, has been a huge help over the last 6 months in making sure our purchase gets over the line. They are always there to support so I would highly recommend
Akash · 29 March 2024
Agent replied · 26 August 2024
So pleased your purchase worked out so well Akash - best wishes for the future.
Kind regards
T&T Team
★★★★★ 5/5
GoogleJust want to say a huge thanks to Joseph Freeth (Joe) at Trend & Thomas for helping us find the perfect home!
From the beginning he was very professional and communicative. Once we agreed on the purchase he was there every step of the way to ensure we got things done.
Joe communicated with all parties promptly to ensure we had the relevant updates and worked to ensure things moved smoothly. We couldn’t have done it without him!
Brilliant experience and highly recommended.
Yogesh · 15 August 2023
★★★★★ 5/5
GoogleFrom the reviews i had researched prior to contacting Trend & Thomas i felt confident they would deliver. However, i was impressed from the first contact right through to the sale of the property and then beyond. I felt listened to and they kept me updated at every opportunity they could. Joseph and Hannah were the two main people that my contact was with, although every member of staff i have spoken to was professional and updated Joseph & Hannah upon their return to the office. How i know this..... because they contacted me. Hannah was also liaising with the buyer regarding the items i was happy to negotiate about at the house, and again, excellent contact throughout.
I would highly recommend Trend and Thomas. A seamless and coordinated service
Jayne · 15 August 2023
★★★★★ 5/5
GoogleI've bought property through Neil and his team, let property through them and sold through them, and throughout the years, it has been an absolute pleasure dealing with them.
Their knowledge and professionalism is a given, but the clichés "above and beyond / willing to go the extra mile' really do apply in their case - they represent the best of their profession, and I'd have no hesitation in using them again.
Can't rate them highly enough!
Ron · 8 July 2015
Agent replied · 6 July 2023
Bought, Sold and Let through us Ron! The pleasure was all ours but it's terrific to also get such a wonderful review. Thank you so much and we look forward to doing business with you again.
Kind regards
The Trend & Thomas team
★★★★★ 4/5
GoogleT & T provided a friendly, efficient service with good communication and advice. They made the process of selling a property go smoothly.
Suzanne · 15 April 2026
Agent replied · 22 April 2026
Thank you so much, Suzanne, for your kind words. We truly appreciate you taking the time to share your experience. As one of Rickmansworth’s most trusted and respected agents, it means a great deal to know that our friendly, efficient service and clear communication helped make your sale a smooth and positive journey.
We are always striving to deliver a 5-star experience for every client, so if there’s anything we could have done to make this a full 5-star service for you, we would genuinely value your feedback.
Wishing you all the very best, and thank you again for choosing Trend & Thomas, it was a pleasure to act for you.
Kind regards
The Trend & Thomas Team
★★★★★ 5/5
GoogleThis agency is something else. Hannah have been top from start to beginning with our appointments for viewings. No other agency would give us a lift from one property to another. They had so much patience. Joseph was professional and his experience was top.
Even when we had to pull out after an offer has been accepted, didn’t expect such professionalism from their reply.
Outstanding service.
Pintilei · 28 May 2024
★★★★★ 5/5
GoogleThis agency is something else. Hannah have been top from start to beginning with our appointments for viewings. No other agency would give us a lift from one property to another. They had so much patience. Joseph was professional and his experience was top.
Even when we had to pull out after an offer has been accepted, didn’t expect such professionalism from their reply.
Outstanding service.
Laura · 25 May 2024
★★★★★ 5/5
FacebookCongratulations to me, and all thanks to Mrs.Sandra Adamson she never stop doing miracle's. I was so shocked and amazed the very moment I received my second profits in my Bank account this is wonderful. indeed good work deserve great recommendation, after my first profits I had to reinvest my $600 in his company, which after 5working days I got my second profits of $5,100, I'm very excited, may God continue to Bless you. Anybody in search of a professional and trustworthy forex expert do not hesitate to contact Sandra Adamson now via on WhatsApp: +1 (940) 441-5299 Email: sandraadamson22@gmail.com
Adam · 1 July 2023
★★★★★ 5/5
GoogleWorking with Trend & Thomas has been an absolute pleasure! Joseph and John have been incredibly professional, attentive, and efficient throughout the entire process. Their communication is clear, timely, and they went above and beyond to address any concerns I had. I felt supported every step of the way, and their expertise made the experience smooth and stress-free. I highly recommend Trend & Thomas for anyone looking for a reliable and trustworthy estate agent!
HEENA · 22 September 2024
Agent replied · 22 October 2024
Thank you so much for taking the time to leave us a review Heena and it is an absolute pleasure to act for you too!
Kind regards the T&T Team
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