Trusted Agent profile · Rickmansworth
★★★★★
864 reviews across 2 platforms
3 Odeon Parade, High Street, Rickmansworth, WD3 1EE
Gibbs Gillespie's office in Rickmansworth, at 3 Odeon Parade, is rated 4.2 out of 5 across 864 reviews on two platforms, including 406 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rickmansworth.
Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding!
David Hewinson and his team at the Uxbridge branch have been absolutely.brilliant from start to now. They have achieved in one week (getting our property under offer even before it was advertised) what the other estate agent could not do in twelve weeks. Well done David and your team! Their communication levels have been exceptional even whilst we were abroad on holiday. Can’t speak highly enough of David and his team.
5/5
TrustpilotAbsolutely superb service
We are absolutely delighted with the service we received from Danny and his team in your Pinner branch. From our first meeting all the way to completion we have continually received a polite professional service from all in the Pinner office.It's nice to know customer care and professionalism still exist !
Dani S, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Gibbs Gillespie Estate Agents Pinner
5/5
GoogleHi George, Many thanks for your email and finding the right buyers for our property. As I mentioned at the beginning of this process that we were happy with Gibbs Gillespie Rickmansworth having bought our first property in 2016. And with that experience in mind, we decided to go with you for the sales process. I have to admit that, you has been professional and extremely good throughout this sales process and I will be more than happy to recommend your services to everyone in our contact. Thank you again and you will be remembered for long time! Kind Regards Bhavin
Dear Bhavin Pabari Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat service
Simeon, Danielle and the team were amazing from start to finish of selling my property.
Dear StaciCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Danielle, Simeon and the team a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotNew tenancy for a rental property
Both Victoria and Joe were very helpful, friendly and professional in the way they helped find a new tenant for a rental property and assisted in the end of tenancy process also.
5/5
TrustpilotRollercoaster Journey but Positive Ending
Recently exchanged contracts on a house advertised through Gibbs Gillespie, our journey hasn't been the smoothest but Luca has always kept us updated with the latest information and chased up relevant third parties when required. I hope the need to do this again is a long way off but when the time comes I would happily use Gibbs Gillespie again.
Dear SamyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Luca a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotWe are extremely lucky to have worked…
We are extremely lucky to have worked with Mr. Thomas Carroll as our home listing agent. Mr. Carroll and his team (Mr. Tom Furber particularly) are very professional and hardworking- we appreciate it greatly. He has given us very helpful advice about our home and provided a right price for the market. His marketing team has also done a very good job on marketing and staging the home, as well as taking really nice photos and writing amazing descriptions. He puts a lot of attention to detail and is great at communicating with clients effectively, which made selling our home a smooth process. Overall, we are very happy due to the service which Mr. Carroll has provided. Mr. Thomas Carroll and his team are my highest recommendation.
5/5
GoogleI recently rented a flat through Gibbs Gillespie and found the service really awesome. Professional and friendly staff, ease of dealing and very responsive! Stuart was really helpful and special mention to Clinton who was just exceptional:)
Dear Kapil Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleNicholas Walker was great throughout the whole property purchasing process. He is very responsive and always provide excellent assistance when needed. Thanks you, Nic.
Dear Joe Yau Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAmazing team of people
Amazing sales team, fantastic support & effort to sell our home. Wouldn’t hesitate to recommend. Fresh, dynamic, energetic sales team, radiating positivity throughout. Danny Caulfield, Sales Manager is the man to speak to, transparent, supportive & guided us through it all. Without a doubt, would 100% recommend.
Dear Dee,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe staff at Gibbs Gillespie in Rickmansworth are fantastic a big thanks to Lewis and Sophie for helping us throughout our rental process they made us feel comfortable and are very helpful!!! Would definitely recommend this agency to anyone out there looking to rent or to buy a property!!! 10outof10PositiveProfessionalism
Dear Maarten Pieterse, Thank you for the great review of our Gibbs Gillespie Estate Agents Rickmansworth team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
TrustpilotBuying a house through Gibbs
Our experience of buying a house has not been an easy one. We dealt with various Gibbs branches through our search but thankfully landed on the Gerrards Cross branch on our 3rd attempt! James was extremely helpful and accommodating, knowing our working hours made it difficult to view properties during the week he arranged a late afternoon appointment that could work for us. He was open, transparent and helpful. Dominic would regularly check in and offer his support too. The whole process was smooth and timely in the end and as a result, we managed to land our forever home!
5/5
GoogleSophie was a delight to work alongside. She was super polite, kind and helpful. Sophie answered all of our questions clearly and quickly. She helped us feel comfortable and confident during our moving in process. Thank you for being a star ⭐️ Maria and Chris xPositiveProfessionalism
Maria Gilmore, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Estate Agents Rickmansworth! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
1/5
Trustpilotzero care, zero professionalism
Our offer was accepted in March, and we only completed eight months later, an unacceptably long delay caused entirely by Gibbs Gillespie’s failure to do their job properly.
Dear Selina We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
1/5
TrustpilotI had a very disappointing experience…
I had a very disappointing experience with this agency.
Dear Smail Azmat We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
5/5
GoogleSophie has been vital in our search for a new home, answering all our queries patiently and simply went above and beyond to make things happen. Her support throughout the process has been second to none and I can only recommend the Gibbs Gillespie team
Hello Mats, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
1/5
TrustpilotTotal waste of time
Wasted my time this morning, booked a viewing for this morning, confirmed over email. Got a call from the agent this morning to confirm, but at a different time 30 mins earlier, which was fine. I then got a call 5 mins before to inform me he was running late, an inconvenience but not a deal breaker. I then went to the property knocked on the door and the occupier told me he was not informed of the viewing and the agent has not showed up.
5/5
TrustpilotAmazing experience with GG
Harry Rai from GG was amazing. He showed us our (hopefully soon) new flat. He went through every single detail and answered all our questions which as first time buyers we had a few. Also the team in the office was always attentive and friendly. I would highly recommend GG and thanks a lot again, Harry!
Dear AnaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Harry and the team a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotI would like to thank Grant and his…
I would like to thank Grant and his entire team making my purchase happen. I don’t think my purchase would have gone through without help of Grant. He simply made it happen 😊Thank you so much Grant & team at Stanmore!
Dear AnuCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service offered by the team at rickmansworth. An amazing individual named Clinton went through vital steps during my move in rickmansworth.
Dear Shomon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI would like to say a special thank you…
I would like to say a special thank you to Paula Chapman my Move Manager for all hard work and support she give me into this long journey. She was a fantastic lady and a kind person!!! Thank you Paula ( Gibbs Gilespie)
HelloWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
4/5
TrustpilotOverall a good service
This review is for the Ruislip branch, where we were helped by Matt and Elaine in the sale of our property. Initially our experience was a little shaky. Gibbs were excellent at organising everything very quickly - we signed the contract at the beginning of the week and before the week had ended our home was listed with some beautiful photos. We were looking to sell during the height of the stamp duty holiday and our property was very overvalued, which probably hurt us a little in the beginning and caused us to miss a few opportunities. However, once the price was corrected we got some good offers in and felt well supported and informed at all times. We appreciated the consistent and regular updates. Elaine in particular was a great support during this time - especially when we were in the final stages of trying to complete and I will always be very grateful for her sympathetic ear. A little bit of kindness and understanding can mean the world to anxious sellers/ buyers. Many thanks for all your help in seeing our sale through to the end.
5/5
GoogleOutstanding service. Was kept updated & informed at all stages. The team were very reassuring. Particular recognition to George (Manager) & Alyson (Sales Progressor). I have no hesitation in recommending GG Rickmansworth branch.
Dear Penelope Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotDocument everything
Document everything! It's taken 5 months to get our deposit returned
Dear Nic Henry We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
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Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rickmansworth.
