Gibbs Gillespie Rickmansworth reviews

★★★★★ 4/5

Trustpilot

My first time experience to let my…

My first time experience to let my house . I first visited Gibbs-Gillespie Uxbridge branch by myself without any recmendation and/or advice. From the beginning letting manager started nice talks with me for the business. I have had good understanding on the business. Lewis Bolton , manager is a good man to do his job to the customers. Intellogent is he, too. My house is now rented to the tenants who were found and brought to us through necessary survey. Thanks to Lewis Bolton

Benjy · 26 May 2026

★★★★★ 3/5

Trustpilot

It's bad enough having a bad tenant, but then being protected by the letting agency ???

VERY bad experience with, what I thought, was a very good company. The experience with dealing with their branch in pitshanger lane, ealing broadway had been quite ok. But the tenant in my flat seems to have been taken on without doing any checks, taking copies of id, permanent address, or guarantor, to the extent her contract had been renewed a number of times and yet none of this info was taken and checked on. I have had a number of discussions with the latest lettings manager KARAM (who proved to be very helpful in providing numerous bits of information requested by the solicitor), who was unable to provide the latest info because he doesn't have it. How can the lease be renewed without proper checks. THIS is NEGLIGENCE AND CORRUPTION OF THE HIGHEST and should be investigated. This after confidence is gained from me, by the previous lettings manager, of being "A FELLOW LANDLORD", "EMPATHY" and all that just to get the landlord to feel of being treated properly and with respect. IT'S all just ONE BIG LIE !!! I have been with this agency for a very long time……. Almost 10years. Money was taken for a check-in/out report yet none has been produced yet !

Noaman · 8 May 2026

★★★★★ 5/5

Trustpilot

A massive thank you to all the team

A massive thank you to all the team, and especially Alex and Edyta, at Ruislip Manor who arranged my sale, and particularly for their tireless efforts over the last couple of weeks. It has been a huge relief to know I had such skilled, calm professionals in my corner. From start to finish the whole team were fantastic, from Gavin initially to Taia and Leonie and everyone involved in the viewings - everyone was unfailingly friendly, supportive and offered invaluable advice. I always got a call or an email straight back when needed and was dealt with sympathetically (even on my bad days!). All the sold boards around Northolt are testament to their expertise.

HY · 1 April 2026

★★★★★ 5/5

Google

Only a few weeks after connecting with Nick, he managed to find us our new home. He took the time to truly get to know us and added that personal touch, which clearly reflects his experience and expertise in the field. After many years of struggling to secure the right property, this was incredibly refreshing. He carefully prioritised homes that genuinely suited our needs and was always honest throughout the process. Thank you, Nick and the team - we’re absolutely delighted with our new home! 🏡😊

Juhi · 16 March 2026

★★★★★ 1/5

Trustpilot

No good experience with the property management

I wish I could rate this company zero. I heard a lot about this company and hence I choose this letting agent over others. I had horrible experience with all my property managers. They changed three times in one year tenancy. I and my tenant both complained about mis communications. I was given incorrect advice multiple times. Tenant leave dates was agreed without land lady made aware at timely manner. Regular property inspection which was promised was not done correctly and I found a wall with mould when tenant was leaving. I was then advise to deduct money from the tenant’s deposit. There was damages to the property, tenant left the rubbish in the property all this was not added on to inventory check out and when this was raised I was again told to go to the small claim court. Why do I need this if agent was supposed to regularly inspect the property and also supposed to be doing the inventory check in check out. I personally feel a good relationship with the property manager with both land lady and tenant would have definitely help. This was my first property I rented out using agent and hence a good support and guide would have helped.

Mona · 3 March 2026

★★★★★ 5/5

Trustpilot

Abraham Oommen

Our house sale went through today thanks to the team at Gibbs Gillespie...big shout out for Abraham Oommen, who, as a local man with over 20 years experience as an estate agent, has invaluable knowledge...he handled the sale with humour and courtesy...there was a tear in my eye as I viewed the property for the last time...my parents had lived there over 60 years and I was brought home there as a new born baby in 1947..now the house lives again with another young family...thanks Abraham and Adam for a painless sale.

Bill · 27 February 2026

★★★★★ 5/5

Trustpilot

Leah is a lifesaver, Moved heaven and earth!

I can’t be grateful enough to Leah and the team at the Gibbs Gillespie Ealing Broadway office. Leah truly moved heaven and earth and did everything possible to get my sale to completion - without her, I don't think it would have happened at all. I am extremely happy with their service, which went far beyond usual business relations; it felt truly personal, and I’ve never experienced anything like it before. I highly recommend them 100 times over. Thank you again, Leah, for all your incredible hard work and help!

Artem · 21 February 2026

★★★★★ 5/5

Trustpilot

Very professional estate agent

Gibbs Gillespie have been my estate agent to introduce new tenants for our two properties. All the people at Gibbs Gillespie are always professional. I have recently been speaking to Marta and she has been very helpful in liaising between myself and our tenants. Nothing is ever too much …Marta is super efficient and always answers to emails and phone calls promptly. She is extremely professional, very polite and helpful, a credit to Gibbs Gillespie. Thank you very much Marta for all your help!

Francesca · 12 December 2025

★★★★★ 5/5

Trustpilot

Thank you Dushali

Dushali has been a tremendous help during what has been a very difficult situation with a tenant who refused to leave my property. She guided me through the Section 21 process and provided ongoing support when I was extremely upset. Throughout the process, Dushali has always been kind, supportive, and offered clear, practical advice, which has made a hugely stressful situation far more manageable. I will be forever grateful for her help.

Nicky · 6 February 2026

★★★★★ 5/5

Google

Nick has just done a fantastic job with the sale of my mum and dad’s house. This was a difficult decision for them after 50 years in the same property but Nick handled the whole process with care and sensitivity and was able to introduce the perfect buyers - a young couple setting out just as they were when they bought it. Thank you Nick! 🙏

Alison · 16 March 2026

★★★★★ 5/5

Trustpilot

An Imaginative Solution to a Short Term Problem

I am in the process of trying to buy a property promoted by Gibbs Gillespie of Ealing Broadway. The service they provide is professional and supportive. As I was about to exchange contracts for the sale of my property in Cambridgeshire my buyer unexpectedly pulled out. I would like to thank Leah Veresammy, Ealing Branch Manager, for helping me find an interim solution. She contacted the person selling the property which, I desperately want purchase and set up a meeting between us. The outcome has been that I am now renting that property until my Cambridgeshire property is sold. I can't thank her enough for her prompt and imaginative action. Leah has also been in touch with estate agents in Cambridgeshire in an attempt to speed up the sale of my property.

Mr · 13 October 2025

★★★★★ 5/5

Trustpilot

Harry is genuinely the loveliest agent…

Harry is genuinely the loveliest agent I have met. He was so informative, helpful and patient with me as a first time buyer and I really felt listened to. It was genuinely so lovely to speak to an agent that felt like he was in it for the love of his job and helping people find the property that is right for them rather than trying to push sales and I really value that.

Julia · 5 December 2025

★★★★★ 5/5

Trustpilot

Harry was incredibly helpful during the…

Harry from Gibbs Gillespie was incredibly helpful during the viewing. He was friendly, professional, and took the time to answer all my questions clearly. I really appreciated his honesty and the effort he made to ensure I felt comfortable throughout the process. Thanks to Harry, the viewing experience was smooth and pleasant. Highly recommended!

Ha · 28 April 2026

★★★★★ 1/5

Trustpilot

The one star sticks in my throat

The one star sticks in my throat. The team at Uxbridge are less than useless and are overpaid for doing sweet nothing. Let us down at every turn as landlords. I recommend Andrew’s instead, they seem to be more than capable of doing what they’re paid to do

Laura · 29 April 2026

★★★★★ 5/5

Google

We had an absolutely fantastic experience working with Nick at Gibbs Gillespie in Rickmansworth. From start to finish, he was professional and incredibly supportive throughout the entire process of selling our property. Nick went above and beyond to ensure the process stayed on track. His communication was excellent and he would always keep us informed as well as answering our questions promptly. He genuinely cared about achieving the best possible outcome for us and worked tirelessly to make it happen. We couldn’t be happier with the service we received and would highly recommend Nick and the team at Gibbs Gillespie Rickmansworth to anyone looking to buy or sell a property.

Renuka · 15 April 2026

★★★★★ 5/5

Google

George and the whole team at Gibbs Gillespie were wonderful and did a fantastic job marketing our house for sale. From the very beginning they were really helpful, gave sensible advice and were never 'pushy' in any way. The team handled viewings really well, keeping us informed and contacting us to provide feedback. George also suggested companies to do the clearance and to clean it up before taking photos and I can say these were both brilliant. The staff member who came to take photos and do the EPC survey was also really good. I would highly recommend George and the Gibbs Gillespie team in Rickmansworth - an A1 service in every way - we felt they were working for us yet keeping viewers/ prospective buyers happy, kept us informed and put us at ease. They also have fantastic local knowledge.

Richard · 12 May 2025

★★★★★ 5/5

Trustpilot

I would like to thank you to the team

I would like to thank you to the team. I am immensely grateful to Aqib, Rebekah and especially to Irene. They are approachable and very professional to deal with. You made my transaction so easy and smooth.Happy that I have my keys now. Thank you all for the hardwork.

Yumi · 4 February 2026

★★★★★ 5/5

Trustpilot

I used GG to sell my flat and there…

I used GG to sell my flat and there were several complications along the way but Aqib helped massively to get the sale over the line. He was patient, proactive and went out of his way to chase the third parties to ensure the sale went through. Thanks Aqib.

Rakesh · 22 January 2026

★★★★★ 1/5

Trustpilot

Try to avoid this agent !

Try to avoid this agent they has caused me so much trouble by switching my supplier when my contract as landlord was expired June 2025 and they have switched my energy supplier after 7 months when my contract based on rent collection not to mention charging me over £4,400pm pa for 2 years fees taken without any explanation with their confused statements made in purposes so to confuse the landlord with invoices for example I was charged for pay guarantee each month for 2 years when tenants used to pay 6 months in advance only found when done my taxes and I was charged 4,400pm just for rent collection.

Andreas · 28 May 2026

★★★★★ 5/5

Google

Thank you to George and the team for working so hard to sell 2 of my properties with patience and professionalism. They were super supportive the whole way through and were instrumental in ensuring the completion, as everyone in the chain kept referring back to them for support even though I was the only person who instructed them. Thank you once again!

Nishita · 19 August 2025

★★★★★ 5/5

Google

A great experience with the Lettings Dept specifically due to Claire & Clinton. Clinton was incredibly efficient in quickly sourcing & vetting high quality new tenants, thereby minimizing the void process, and Claire ensured the move in process was managed perfectly to ensure a seamless and smooth transition.

Dammika · 16 December 2025

★★★★★ 5/5

Trustpilot

Lettings Manager Bracanto profiles/discriminates Black men!

Mr. Bracanto [Lettings Manager] is not a "gentleman" thus not a man of honour, who appears to have common or garden racial-issues with Black men 🤔; Since this disingenuous person profiles then discriminates against the same per lettings-activities to wit - myself!? Hence a 14 day intention of Legal (discrimination) Action is winging its way to his office as I write ✍️ (sic)! If ANY OTHER people of colour has issues with this "man" per his discriminatory shenanigans please 🙏🏾 don't hesitate to post so that we might make this world a better place FOR ALL (sic)!?

Number-One · 10 December 2024

★★★★★ 5/5

Google

George and his team were amazing. He delivered everything he promised and more. Not only did they find a buyer for my house but also worked hard up to completion. I found myself in a chain of five houses, and without George’s persistence …

Lucy · 16 December 2025

★★★★★ 5/5

Trustpilot

Harry Rai is an exceptional real estate…

Harry Rai is an exceptional real estate agent known for his professionalism and friendly approach. He truly understands the essence of customer service, ensuring that each client feels valued and supported throughout their property search. If you're looking for expert assistance in finding your perfect home, look no further than Harry. His commitment to providing top-notch services sets him apart in the industry, making the journey of buying or renting a property a seamless and enjoyable experience. Whether you’re a first-time buyer or an experienced investor, Harry is dedicated to guiding you every step of the way.

Daniel · 23 October 2024