Gibbs Gillespie Rickmansworth reviews

★★★★★ 5/5

Trustpilot

Sale with Gibbs Gillespie- Aqib

I have sold my property and GG were the selling agent, the whole sale process was so stressful due to delay from solicitor and one after another hiccups and it took almost 7 months to complete the sale. Aqib Hamid was dealing with my property, I must say he is man with lots of patience. If it was someone else, he/she would have gave on this sale long time back. But Aqib made sure the completion happens. I will definitely recommend Gibbs Gillespie to anytime.

Anjna · 18 September 2021

★★★★★ 2/5

Trustpilot

Please proceed with caution

I am very disappointed with my experience with Gibbs Gillespie.

Iman · 18 March 2026

★★★★★ 5/5

Google

Very good experience, Clinton was very professional and efficient in helping us find the best property in a very short time.

Akram · 15 March 2024

★★★★★ 1/5

Google

Unprofessional staff. Agency confirmed the viewing appointment and when I visited, no one was there from Agency. When I called, no one attended the call. left voice-message and sent an email. Again called back and the person said since the lock was not working so viewing is cancelled. This information was given to me when I was there at the appointment time. Though a day before they said tenant is staying in the flat and move-in date will be next month. Two different statements by the agency. If tenant is living in then how lock is not working.

Jaz · 14 June 2023

★★★★★ 1/5

Google

Rented a flat that had multiple bailiffs after the landlord, a neighbour that had known altercations with police (the reason the landlord was renting it out), was not told about any of this. They lied to the landlord and said I had agreed things which I hadn’t. Had to get family members to speak to them as they wouldn’t take me seriously because I was a young girl. Worst experience I’ve ever had renting. Even called me multiple times whilst I was in hospital when they knew I was there. Would never recommend, stay away.

Emily · 14 June 2023

★★★★★ 5/5

Google

When buying a property and I guess selling it, we need patience but so does the agent we engage. I have to highly recommend 'James' from Gibbs in Ricky, who, from start to the finish, had our best interests at heart. He liased so well, seller to buyer and brought the sale to completion today. It's tempting to say 'What a smooth operator' but, he was such a good point of contact and support all the way through the transaction, with a huge attetion to detail for both sides. I don't like conveyancing, but would I go anywhere else - definitely NO! The man's a Legend!! Philip - Ricky

Philip · 14 June 2023

★★★★★ 5/5

Google

I had a great experience with Gibbs Gillespie! My first contact was Clinton he did an amazing job by arranging the house within the expected time frame. Then I had interaction with Laura who also did a amazing job by sharing all the required documents in a timely manner and by responding to my emails promptly. Now my account manager is Chole with whom I am experiencing a great service as well. I have already recommended Gibbs Gillespie for few of my friends because of my experience with the team.

Nayana · 14 June 2023

★★★★★ 5/5

Google

My experience with Gibbs Gillespie was very good. I really appreciate their help in getting a perfect flat for me.

Dr · 16 December 2025

★★★★★ 1/5

Google

Very laidback and unprofessional. Did not provide me sufficient documentation prior to moving in flat ie inventory etc. Flat was left clean apart from some obvious scrapes . I accidentally damaged HOB which I subsequently paid for replacement. Agents took no responsibility for flat. Landlord was pretty non existent and hard to get hold of. There will multiple issues with flat but landlord and agency both were not interested to rectify. Landlord kept my full deposit. This is not justified although I was not expecting full amount back. £980 for some wall cracks and scrapes. In my opinion, not trustworthy and honest. I was a good tenant but I would think before using them

Chris · 14 June 2021

★★★★★ 5/5

Google

I have recently purchased a house through Gibbs in Rickmansworth. I would highly recommend a sale/purchase through Gibbs, George was so thorough, he communicated so well throughout the process and always kept me informed of what was going on, way more than my own estate agent I was selling through did. He was very on top of everything and chasing up all parties to ensure the chain progressed in timely manner. If I ever move again I would 100% go through Gibbs!

Hannah · 14 June 2021

★★★★★ 5/5

Google

Can’t rate Michael from Gibbs Lettings highly enough! Right from the start, Michael was extremely courteous and genuine when we met him to review a potential property we were looking to rent. Having never rented before, he was extremely accommodating with questions and also really knew his stuff about the property. Given the challenging circumstances surrounding COVID-19 Michael still managed to make my family and I comfortable throughout the viewing. Any questions he took away and responded to in good timing. Gibbs Gillespie have also been super helpful and responsive throughout different areas and have made the experience a very pleasant one. Would definitely recommend if looking at property in Rickmansworth. They are extremely professional and above all else treat you with respect. It’s hard not to feel like you’re being treated as a commission payment or sale but have to say this felt more like people were priority rather than profit. Gibbs have leapt to the top of our leaderboard as an Estate Agent we would use again for either a purchase, sale or rental. Thanks again Michael and the team!PositiveResponsiveness, Professionalism

Gary · 14 June 2021

★★★★★ 5/5

Trustpilot

Great professional service

Great professional service from Esther Macedru. Thank you for the clear communication and service.

Harry · 21 September 2026

★★★★★ 5/5

Trustpilot

Happy Camper

I would like to say a big thank you to David and his team from sales at the Uxbridge branch for all the hard work, effort and time they put into selling my property. A HUGE SHOUT OUT TO Dareen, the sales progressor who went above and beyond to ensure the completion of my property. It was a tough few months of waiting with my buyers solicitor responding slowly to the sale file but thanks to Dareen, who was on the case, I managed to finally complete! Dareen remained professional throughout. She always responded to all my calls and emails. Many thanks, from one happy customer :)

Trusted · 22 April 2021

★★★★★ 5/5

Trustpilot

Amazing

Firstly I would like to say a big thank you to Sinead from the sales team for all of her hard work assisting with my purchase! Such an amazing girl, she remained professional throughout and went above and beyond at times when she didn’t have to. Also thank you so much to Elaine for her help and bubbly character that lifted my spirits at the stressful moments experienced with this purchase. Great team & I would definitely work with them again in the future.

Tanika · 10 April 2021

★★★★★ 1/5

Trustpilot

Pinner Branch - Incompetent & Unapologetic

First things first, no Estate Agent is perfect (I have only ever found one that was); however, Gibbs Pinner Branch is one of the worst we have experienced - and this is after living in various parts of the country and renting for over 20 years.The 'minor' issues - being harassed for monies allegedly owed for a renewal of contract. Proof provided by us that money had been paid in good time resulted in a response that this had been allocated to the wrong account by Gibbs.... that was it, no apology.Contacting the Landlord to state that we had not paid the rent increase - proof provided that the right amount of rent was paid and Gibbs were attempting to extract additional rent from us a month early. This was blamed on an 'administration error' - although by this point we were on our 7th year in the property and 4th contract, with rent increases coming into force in the same month previously. On this occasion we did receive an apology for the 'inconvenience'.The following month, informed the landlord once again that we had not paid the rent, this time the full amount - again proof provided that the right amount of rent was paid. No contact from Gibbs regarding this at all, it all went via the Landlord, even though Gibbs had informed LL they were attempting to get in touch with us.The next month, Gibbs contacted the landlord AGAIN to state that the full rent had not been paid by us - Gibbs did NOT contact us at all. Proof provided AGAIN that full rent had been paid. NO contact from Gibbs at any point, so no apology.The major issue is that Gibbs seem to happily represent Landlords who do not follow the correct processes in regards to ending tenancies - no doubt as they believed that they would be the sole Estate Agents used to market the property as the LL wanted to sell. One does wonder if they would have been so quiet about this if they knew the LL always planned to use another agent.We found out that the 'No Fault' eviction was not done correctly part way through the notice period given to us, but decided not to pursue this any further with anyone at that time as we just wanted out. However, BE AWARE - Gibbs Gillespie, Pinner Branch - STAY AWAY IF A TENANT

JenniN · 5 April 2021

★★★★★ 5/5

Google

The service from Gibbs Gillespie as a whole, and George especially has been extremely professional and efficient. Things got a little tricky but George kept us informed the whole time and was exceptionally pro active in sorting things out. I would not hesitate to recommend them.PositiveResponsiveness, Professionalism

Claire · 14 June 2021

★★★★★ 5/5

Trustpilot

Exceptional service

It has been extraordinary experience of purchasing a property through Gibbs Gillespie, Amersham branch. Very friendly and professional team. Special thanks to Daniel Hemsley. Daniel truly cared about my requirements and he went above and beyond to make sure I had secured right property on time, amidst volatile and ludicrous market conditions. This does not just end here, Daniel also supported me throughout the journey until completion. I would highly recommend Gibbs Gillespie for house purchase or sale.

Gaurav · 19 August 2021

★★★★★ 5/5

Trustpilot

Great, attentive Service!

Really pleased with the service that I received from Sophie Hayes regarding maintenance issues. She listened carefully to the situation and acted professionally in a short space of time and keeping me updated on developments. Thanks Sophie!

Jason · 28 October 2022

★★★★★ 5/5

Google

Rosie and the team at Gibbs Gillespie were amazing for selling my house and also my new purchase! Rosie went above and beyond, would definitely recommend them again 😊 …

Sian · 14 June 2023

★★★★★ 5/5

Trustpilot

Gibbs Gillespie Uxbridge - Joe Hill great service

We purchased our first property through GG Uxbridge and had a positive experience. As first time buyers, we had a lot of questions and our agent, Joe Hill was very patient and helped answer all of our queries via email and phone. We were kept updated with progress and were also grateful when Joe stayed behind late on our moving day so we could collect the keys. Also thanks to Jake Owen for arranging initial viewings. Recommend and would use again.

Chris · 8 February 2021

★★★★★ 5/5

Trustpilot

Uxbridge branch - wonderful expirence

Sold and bought through Gibbs - Uxbridge branch, this was my 3rd purchase and 2nd sale.Have to say from start to finish it was a wonderful expirence, as always with buying and selling it was a reasonably complex process. Daniel Camplin who dealt with the property we were purchasing was wonderfully open and professional who nothing was to much trouble.Joe Hill was fantastically supportive and used his expirence to help explain and move multiple things forward as speed.Dareen Maroun was relentless in chasing up the probate purchase and with our buyers who were far from easy to deal with also chased nonstop between clients Solicitors and keeping us all informed along the way.All tolerated our multiple emails and calls for information and pushing and did so with a friendly and professional attitude.Not sure of even one issue or criticism I could mention, the team were faultless huge thanks!

Jon · 4 February 2021

★★★★★ 1/5

Trustpilot

I went yesterday to see a flat in…

I went yesterday to see a flat in uxbridge after being driving over than one hour. We agreed for everything and i asked him if we could move into within 7 days and he was happy to accept that. He said will send me the form to start the process in the next hours.After one day of waiting no one got in touch with me, after i called them they said it’s gone. It’s been rented over.I don’t know what kind of service is this. Shamless

KHITARE2 · 4 April 2023

★★★★★ 5/5

Trustpilot

Many thanks to Elaine for being such a…

Many thanks to Elaine for being such a great help throughout the process of buying my first home! Gibbs have been great from start to finish and I would definitely use them again. I would recommend Gibbs to all :)

Cristina · 28 May 2022

★★★★★ 5/5

Google

We can't recommend George and the rest of the Gibbs team enough. They've been extremely supportive throughout our house sale and have have always listened to our needs and requests, without ever pressurising us. If you're wanting an honest, efficient and hardworking estate agents..look no further!

Gita · 14 June 2021