1/5
I don't particularly recommend agents Claire and Shenae
Trusted Agent profile · Rickmansworth
★★★★★
865 reviews across 2 platforms
3 Odeon Parade, High Street, Rickmansworth, WD3 1EE
Gibbs Gillespie's office in Rickmansworth, at 3 Odeon Parade, is rated 4.2 out of 5 across 865 reviews on two platforms, including 406 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rickmansworth.
Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
1/5
I don't particularly recommend agents Claire and Shenae
5/5
The staff at Gibbs Gillespie always dealt with telephone queries promptly. Philip particularly. He kept me informed throughout the process of buying a retirement apartment. His open friendly manner gave me confidence which is so comforting at my age. Maureen
Hello Maureen Hembley Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
1/5
Gerrards Cross Branch
This company promised me the earth the moon and the stars as well as indicating they would leave no stone unturned to find me a tenant. I had to do my own viewings, was fed unsuitable potential tenants, had next to nil contact from them to discuss how best to market my property. Overall they were unhelpful and the icing on the cake was when I sacked this useless and horrendous set up, the lettings manager had the nerve to say to me that I was too far out for them right from the beginning. Avoid at all costs.
5/5
Great estate agents
Great estate agents, they seem to really care. The young man, that showed us the properties was helpful, friendly and passionate. Thank you Jack Ditch.
5/5
We moved into our house in May this year. Issac Wren was very proactive and helpful with our move and answered all our questions in a timely and professional manner. Would recommend!
5/5
We were made very welcome by Isaac WREN who was very helpful in facilitating our rental experience through Gibbs Gillespie. Throughout the rental process Isaac was always on hand to help out.
5/5
Throughout our sale Josh was great to deal with. We were kept updated throughout and Josh ensured all parts of the chain remained joined up during the process. Would definitely use again!
5/5
When we decided to move house we contacted a well known estate agent in watford after 9 weeks we only had 5 viewing & two offers well below our asking price. I contact josh Reynolds@ gibbs gillespie rickmansworth who promptly valued & placed our property on the market within in 4 days we had an offer. Josh & his team throughout our sale were fantastic, their customer care was something of the best any concerns proplems etc right to completion is of a standard my wife & I will remember & would not hesitate to recommend gibbs gillespie - thankyou team
5/5
Being an estate agent myself, usually I am quick to criticise when dealing with other agents. A lot of lettings agents I have dealt with in the past are usually unhelpful and pretty incompetent, so it was a breath of fresh air when renting through Gibbs Gillespie. When dealing with Kate Restall, I found her extremely professional and helpful and she certainly didn't lack personality which as an estate agent is certainly one trait that is needed. From the moment we had our offer accepted, to the moment we moved in, there was never a lack of communication, queries were answered as late as 10pm at night via email and the whole process was just very straight forward. This is an agent I would definitely recommend.
5/5
All of the staff we have dealt with at Gibbs Gillespie have been fantastic. This has certainly been underlined by the helpful and dedicated nature of Isaac Wren. He was very friendly and helpful throughout the application process, and went over and above what we expected by actually going to the property and checking out one of our requests in person, before getting back to us very promptly with the answer. We would definitely trust Isaac to help us in the future.
5/5
All the team member are very helpful and easy to communicate, always responsive. they found tenant in less than a week. I highly recommend Gibbs Gillespie, I am dealing with Rickmansworth branch, all the team are very supportive and communicate very clearly, no technical jargon to confuse. thank you very much Ashley who is my prime contact and his team for letting my rental property within in a week without hassle. these guys takes up all the responsibility and always up to dated.
5/5
We had recently returned from Spain and was looking for somewhere to rent,having spoke with a number of estate agents and informed them what we wanted was becoming very concerned at the properties we were showed. We contacted Gibbs Gillespie and spoke with Isaac,not only did he take the time to obtain the relevant info he then sent a few properties by email to see if this what we was looking for,he understood our requirements and within a few days he found us a property. This young man is not only a an asset to Gibbs Gillespie he is also very professional in the way he deals with clients,he goes the extra mile to help achieve clients expectations. Would recommend both Isaac and Gibbs Gillespie.
1/5
Avoid this joke of a company !!!
We used josh from the Rickmansworth office, he told us a load of lies to get us to sign up and overvalued the property He also said there was no tie in and we could leave after 7 weeks which we now realise was another lie I guess he has no idea on selling as we haven’t received a single offer !!After the 20 week period we will find an agent that is professional and able to sell properties Avoid Gibbs at all costs if you have any sense just read all the other reviews ( I wish I had !!)
5/5
We have used Gibbs a couple of times now and always been very happy with the level of service and the professionalism of the team. We would use them again.PositiveResponsiveness, Quality, Professionalism, Value
Hello James And Joanna Roche Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
2/5
If you are satisfied by sales patter
If you are satisfied by sales patter, glossy brochures & flashy branch ofices then you are in the right place.However if you want an accurate & realistic valuation (not a fairy story one that is solely to get you under contract) & thereafter a planned sales strategy then you may be disappointed.My experience of a recent sale (or non-sale really) proved almost every stereotype. Wildly inaccurate valuation in order to influence instruction & suggesting poor knowledge of local market. Launched without further consultation on either price or target demographic. Thereafter a steady stream of unsuitable viewings, no shows & wasted weekends.It appears that simply publishing the details to the well known property portals & waiting for the phone to ring is the limit to sales skills. The ‘database of buyers’ yielded nothing & I would expect more from a ‘leading agent’Far from reasonable communication, poor quality viewings & no cohesive sales strategy other than suggesting regular reductions or to reconsider speculative offers. Any sale is better than no sale, seemingly the thinking behind this. Really?Fortunately we weren’t in a chain & in no urgent rush so simply saw out the prohibitive 20 week contract (check the smallprint!) & will move to a more pro-active agent on a shorter tie in.Without the sharp suits, glossy booklets & slick presentations it is just the same as any other agency relying on Rightmove & Zoopla to make the phone ring.If you want a sale in good time & at the right price though you will be better off somewhere that the sales staff are a little hungrier to work with you.
5/5
Outstanding selling through Stephen he…
Outstanding selling through Stephen he was very proactive, professional and responded to me at all times. He kept a very cool head. I am very grateful to you for getting the sale over the line.
Hi Rosni Prajapati, we are very happy to have provided you with such a positive experience, ee really appreciate your feedback! - Gibbs Gillespie, Ruislip
5/5
Sophie who worked on finding me the right property was excellent, made sure that i looked at the right properties that i was interested in and called me to make sure I was happy with the service. Highly rated
Thank you again for taking the time to let us know how we did. We hope you have a great day!
1/5
Extremely disorganized and dishonest
Extremely disorganized and dishonest. Their left hand doesn't speak to right hand. Took ages to organize a viewing on a million pound plus property because they have two agents who don't care to coordinate with each other. Lied to us about the state of the property - saying its new refurbished when the property is actually a dump that hasn't been touched for 40 years as the owners there confirmed. Extremely rude when challenged on why they lied and wasted our time. Never going to buy or sell anything through these cowboys.
5/5
Thoroughly recommended as the best in the area. We dealt with Josh who was extremely efficient at getting our house sold and dealing with eveything throughout. Should be first port of call.
5/5
80years old 1st move in 39 years Estate agents ? Terrified ! How wrong could I be?Darren Hopcroft & wonderful team allayed all fears.I was treated with utmost respect & courtesy Although not easy sale never made to feel nuisance or burden was kept informed on regular basis,questions welcomed& dealt with.I remain amazed at the lengths to which Darren took personally to help me while still running a super efficient office.He has my enduring appreciation and I would have no hesitation in recommending anyone to use the service of this wonderful team in Rickmansworth Thank you everyone !!
5/5
I am competing this on behalf of myhusband and son who were shown round various properties by Tom on Monday 9/1. They had done a number of viewings via and with various different agents and the only one who impressed them was Tom and he impressed them greatly by his knowledge of the properties and the areas they were in. Many of the other agents seemed to know nothing at all, to even basic information. We were considering more than one area and have in fact decided to purchase in Hertford. Despite the fact that they would have been pleased to give Tom the business, this was not possible but one thing is certain - if we ever needed to market a property or recommend someone to do so in Rickmansworth Gibbs Gillespie would be who we would choose. Thank you.
5/5
We recently rented a property through the Gibbs Gillespie Rickmansworth office. After missing out on many properties in our search we were more than a little anxious to secure this one. Isaac and Ashley worked quickly and efficiently to process our offer, even calling the landlord and ourselves after business hours. Our move was within 10 days and thanks their hard work and organisation the whole process was stress free. I would have no hesitation in using them again for our next move.
5/5
We had a great experience with Gibbs Gillespie when buying our home. Tom in paricular was extremley helpful and we dealt with him through-out. From the moment we booked our first viewing to, putting an offer in and collecting the keys, after completion, we always got a great service. No questions were silly ones and nothing was too much to ask. Thank you for making it easy for us and being so helpful!! Were not planning on moving anytime soon but we will definately be highly recommending. Much Appreciated
5/5
I was assisted in finding & securing a new flat by Sophie, who was very helpful, courteous and efficient in every step of the process, and made everything very easy. Highly recommend!
Dear Paul, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Sophie. We hope you have a great day!
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Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rickmansworth.