Gibbs Gillespie Rickmansworth reviews

★★★★★ 1/5

Trustpilot

Do not ever use this estate agent to…

Do not ever use this estate agent to let your property. They have different departments dealing with each aspect of your tenancy which means no one person knows anything about who is renting your house or any problems you may have as a landlord. They put in tenants that trashed my house requiring upwards of £5, 000 damage and simply did nothing to help. Now they have taken the same tenants and put them in another property . God help that landlord

Anusha · 27 July 2021

★★★★★ 5/5

Google

Despite a challenging market, Danny worked hard to find us the right buyers and we got there. Many thanks.

Richard · 14 April 2024

★★★★★ 5/5

Trustpilot

Exceeded my expectations - Not Once but TWICE

I am very happy to recommend the staff at Gibbs Gillespie, Stanmore. I have nothing but praise for James Sweet and Paula who worked so hard on our behalf to see through the sale to completion. James "sold" my Mother-in-law's maisonette five times before the sale went through. He never gave up and although the sale fell through a number of times eventually he found a purchaser who exchanged and completed. When it came to selling my own house, I had no hesitation in giving Gibbs Gillespie the opportunity to find a buyer. They were very professional, making appointments, bringing round prospective clients and agreeing a sale. Very many thanks. A satisfied customer.

M · 17 June 2021

★★★★★ 5/5

Trustpilot

The agents were always in touch

The agents were always in touch, helpful and supportive throughout the process.

Elizabeth · 14 August 2024

★★★★★ 5/5

Google

I am a landlord and approached Gibbs Gillespie for managing a property for me. I received very good service from being informed on the management expenses through the advertising process to find a tenant. It was all done very well. Would highly recommend them A+++++PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 15 June 2021

★★★★★ 5/5

Google

Thanks to Courtney for looking after me so well and waiting for me when I was late for my appointment! Great service from the rest of the office team too.PositiveResponsiveness, Quality, Professionalism

Julian · 14 June 2021

★★★★★ 5/5

Google

Rosie at Rickmansworth branch dealt with the sale of my mum's house she was so helpful and very professional, she liaised regularly with all parties involved and was brilliant at speaking with solicitors and chasing things up on my behalf. I could not recommend Gibbs Gillespie more highly.PositiveProfessionalism

Marian · 14 June 2021

★★★★★ 5/5

Google

Really great and professional service. We were very impressed by the quality of photography produced, service and communication from start to finish. Really friendly and always efficient. Hugely recommended and a big thanks to George and the team!

Kenny · 15 June 2019

★★★★★ 1/5

Google

Unfortunately the team did not support us through our process and did not answer questions despite us providing evidence. Led to property purchase falling through.

James · 16 November 2023

★★★★★ 5/5

Google

Awesome job from Sophie Cook. Fast replies, very professional and polite, it was a true pleasure, especially considering a move from a different country and having to take care of all the process from miles away. Thank you vey much Sophie.

Luis · 14 June 2022

★★★★★ 5/5

Google

We found our flat rental through Gibbs Gillespie Rickmansworth and they made the process of sorting out the tenancy etc. very smooth and straightforward. Our main contact, Sophie Cook, was terrific throughout: always responsive and helpful in answering our questions.PositiveResponsiveness, Professionalism

Anthony · 14 June 2022

★★★★★ 5/5

Trustpilot

Very professional team

Anytime we call with a query staff is always very professional and polite. If they promised to call back they will. Person who evaluated our property knows the market very well. He was very calm , let us choose what we want, didn’t push like other agents do. The job was done very quickly.

Lana · 17 January 2024

★★★★★ 5/5

Trustpilot

Excellent, focused team

They did exactly what they said they would; sold my house for a good price and quickly. Great communications from all staff members. Everyone was very focused on the job in hand and got it done. Excellent job.

Anne · 5 October 2022

★★★★★ 4/5

Trustpilot

GG Ruislip

Sam Robbins (the branch manager of 172 Ruislip High Street) and his team were excellent on the whole who provided a great service. They took into account my situation, achieved the sale and when things were getting protracted they manager was able to step in and accelerate the process. I have dealt with quite a few estate agents and I wouldn’t recommend many but this branch despite some issues were able to work with me to achieve an exchange.

Laila · 18 May 2021

★★★★★ 4/5

Trustpilot

Brilliant team who are very attentive…

Brilliant team who are very attentive and transparent. Really feel like we’re being delivered a service that puts our needs first. Simeon especially has been amazing and look forward to working with him further.

Leanne · 24 December 2024

★★★★★ 5/5

Google

Thanks too the lettings team at gibbs for making my move really easy, especially the uber helpful Shannon who answered any queries i had and was delightful to deal with!

Conrad · 14 June 2023

★★★★★ 1/5

Trustpilot

WORST COMPANY EVER

WORST COMPANY EVERThey do not listen to your requests, door has been broken for 1 year there are birds that poo all over the balcony and they did not warn us about it . rooms are nice and they have good houses but estate agent is very inconsiderate to customers .

Hae · 22 February 2020

★★★★★ 1/5

Trustpilot

Gibbs Gillespie Stanmore

Gibbs Gillespie Stanmore - avoid at all costs. The most disengaged, rude, disgraceful agency I have ever come across. The only decent person in the office is Grant - but one person can’t give everyone the service they need! The branch is under poor management. My parents house was on the market with them 20 weeks as per their contract - not one person from the agency has set foot inside their property since 2019, yet they took it on mid 2020, none of the sales agents have seen it, I did all the viewings as how could someone show around a buyer not having seen the house but they didn’t seem bothered if I did the viewings it was one less thing for them to worry about. Not once did we get any proactive conversations when they came to us about clicks, interest, market activity, pricing, feedback... Just weren’t bothered. Even when I emailed notice they didn’t bother to respond, until I chased for acknowledgment and they just said yes received we will stop marketing in 2 weeks. Disgusting attitude of the branch manager Phil Twallin who most definitely should not be in a customer facing role!!! Don’t get into contract with this branch selling your biggest asset. They don’t have the time or inclination and just want the inventory.

NJ · 22 December 2020

★★★★★ 5/5

Google

Had a great experience dealing with Isaac Wren. He dealt with every query I had quickly and efficiently. The service he provided was above expectation and I would absolutely recommend Isaac to anyone seeking to rent a property.

M · 15 June 2018

★★★★★ 5/5

Google

I dealt with Josh in what was a very stressful and difficult sale. Despite the circumstances, Josh was excellent! He always kept me up to date and ensured everything ran as smoothly as possible. Highly recommend Gibbs.. and Josh!

Roz · 15 June 2017

★★★★★ 5/5

Trustpilot

Fantastic service and very helpful…

Fantastic service and very helpful people.

Rutesh · 10 October 2024

★★★★★ 5/5

Google

I thoroughly recommend Gibbs Gillespie Rickmansworth branch. Especially Tom and Will, who were extremely helpful and always so fast to come back to me with the information needed. Thank you both very much!

Rachel · 14 June 2020

★★★★★ 4/5

Trustpilot

Helpful team

Selling a house is very stressful but Gibbs Gillespie were helpful all the way through even having to handle two sets of buyers disappearing off the face of the planet. It was a long process for us and we seemed to have dealt with most of the team at the Ruislip branch some of whom were much more helpful than others. Overall we were pleased with the service especially the number of viewings we had each week which helped to sell the house.

Lyndsey · 21 August 2020

★★★★★ 1/5

Trustpilot

Messed about for a week with wife being pregnant by Alex R.

Spoke with Alex on phone and he alerted me there were a few properties available on help to buy in Uxbridge. I told him was keen and had wanted to view the properties. Alex told me the viewing for the four houses would not happen until 2 weeks. I asked him if i could reserve one and was told that can only reserve after viewing. 2 weeks forward and 3 properties have been reserved. With one being left we went to view the property, and gave them the asking price, our offer got accepted. They set up a mortgage call for Friday the 14 of August 2020. I sent Alex an email to say would the developer go down by £5k potentially as an incentive for stamp duty or furniture voucher i tried to negotiate and at no point did i say i would not pay the full asking price. I told Alex to let me know by end of day. I received no phone call and he had gone and negotiated the property with another buyer without communicating anything to me. I tried to contact Alex the next day and he had booked a day off, i called the office and they said hes on annual leave and has given the property to another buyer. I don't understand what games they were playing but it was a nightmare experience and has been very hard. We spent £500 to get a mortgage in principal also. I cannot explain how much stress Alex and Gibbs Gillespie have given to my pregnant partner absolute farcical experience stay away and i would not recommend to ever go with this company.

Sandeep · 14 August 2020